Complaints over time
Complaints about the 2022 Lexus GX460 peaked in 2022, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2022 Lexus GX460
SUV, gasoline, 4WD/4-Wheel Drive/4x4, built in Japan. Owner complaints on file from Oct 2, 2022 to Feb 13, 2023.
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints2Below the median 2022 suv
Severity index0.02022 suvs average 6.5
First 24 months2Complaints in its first two years
Components
100% of complaints about the 2022 Lexus GX460 name brakes
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
No recall campaign lists the 2022 Lexus GX460
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2022 Lexus GX460
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed Feb 13, 2023Failure Dec 1, 2020Saint Charles, ILService brakes
Parking brake foot pedal on my GX460 has a very sharp edge on the metal piece on the back side of it. In disengaged position, it sits directly above the left footrest position. If I slight lift my left feet or stretch the foot on a drive, it hits the back side of the parking brake. Around late-Nov '23, the boot that I was wearing on a drive had a cut on it. Upon closer inspection I found a very sharp knife-life edge at the back of the parking brake foot pedal which caused this cut. I took it to the Lexus dealer (Lexus Naperville, IL) where I'd purchased this car in Aug '22. They looked it at it & agreed sharp edge. However, they mentioned that it is from Lexus design & they can't do anything, especially this being on a safety device like brakes. They did refer me to Lexus directly. After multiple email & phone conversations, the Lexus team came back to me saying that it is normal to have a sharp edge like this & failed to acknowledge this being the safety risk. I'm flabbergasted as it's a danger if I or my wife were to wear an open sandal when driving. The sharp edge will cut through the skin & the reflex of being in pain while driving will pose danger both to my family in the car & others on the street. Picture attachments: 1. Two pictures showing the location of the sharp edge behind the parking brake 2. Picture of the boot which was cut due to this sharp edge. I've a copy of the assessment done by the inspecting dealer, Lexus Naperville. As any documents with personal details can’t be shared here, I’m not doing so. I’ll glad to share that if & when needed. It is unfortunate that Lexus is not acting on this dangerous situation with my car. It would be much appreciated if you can investigate & intervene to get this fixed for the safety of both my family & others on the road, Thank you.
NHTSA complaint 11506933 - Filed Oct 2, 2022Failure Oct 2, 2022Greensburg, PAElectrical system, Service brakes
The hill assist does not work as should which causes the vehicle to drift backwards and engage the traction control/ brake system which hinders your ability from moving forwards. This is dangerous for many reasons such as drifting backwards into the vehicle behind you, if it’s icy it could cause the vehicle to break loose and go backwards uncontrollably, and cause unwanted delay in pulling out which has occurred multiple times. The local Lexus dealer said this has been occurring in these vehicles for a long time but indicated nothing is wrong. This is unacceptable because this has almost resulted in two accidents and the vehicle has 1500 miles on it.
NHTSA complaint 11487484
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
33 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- LSB000823 Feb 17, 2023 · Service Bulletin/Repair Instructions
TSB: Some 2016 ? 2022 model year GX 460 vehicles may exhibit a thump sound or a bump feeling when accelerating from or decelerating to a stop. The condition does not set any Diagnostic Trouble Codes (DTCs) or illuminate any warning messages on the dash and … - LSB000723 Feb 14, 2023 · Service Bulletin/Repair Instructions
TSB: Some 2020 ? 2022 model year vehicles equipped with 17CY+ Panasonic Audio (versions less than 1226) and Navigation (versions less than 1225 or 1245 with 20 Teammate) may exhibit one or more of the following conditions: ?Navigation reset while entering a… - L-SB-0057-22 Dec 7, 2022 · Service Bulletin/Repair Instructions
TSB: Some 2018 ? 2022 model year Lexus vehicles equipped with the Enform? 2.0 Navigation System, require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to del… - L-SB-0056-22 Dec 1, 2022 · Service Bulletin/Repair Instructions
TSB: Some 2022 ? 2023 model year GX 460 vehicles may display the following message in the vehicle alert history ?Multi-Terrain Monitor ? A malfunction in the Multi-Terrain Select System has been detected. Contact your Lexus dealer in order to have your vehi… - L-TT-0319-22 Rev Sep 26, 2022 · Service Bulletin/Repair Instructions
TT: If you see this condition, please create a TAS case and contact TAS for instruction prior to diagnosing or repairing of the vehicle. If it is a weekend or holiday, continue with diagnosis and repair. Please save all parts and/or details and contact TAS … - L-TT-0319-22 Aug 25, 2022 · Service Bulletin/Repair Instructions
TT: If you see this condition, please create a TAS case and contact TAS for instruction prior to diagnosing or repairing of the vehicle. If it is a weekend or holiday, continue with diagnosis and repair. Please save all parts and/or details and contact TAS … - L-SB-0015-21 Rev Aug 31, 2022 · Service Bulletin/Repair Instructions
TSB: Some 2010 ? 2023 model year GX 460 (KDSS-equipped) vehicles may exhibit a condition where the vehicle leans more than 20 mm (0.79 in.) from left to right when viewed from the rear of the vehicle. Follow the Repair Procedure in this bulletin to address … - LTT031622 May 13, 2022 · Service Bulletin/Repair Instructions
TT: To improve guest support of telematics connected services features, additional resources have been provided in the Service Lane - Knowledge Center. - Service Campaign May 11, 2022 · Service Bulletin/Repair Instructions
DP: Due to improper programming of the Data Communication Module (DCM), which provides cellular communication in various situations, including emergencies, the driver and Safety Connect operator may not be able to hear each other?s voices during a Safety Co… - Safety Recall 22 Apr 13, 2022 · Service Bulletin/Repair Instructions
Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022 - 22LC01 Technical Apr 27, 2022 · Service Bulletin/Repair Instructions
TECHNICAL INSTRUCTIONS FOR 22LC01 DATA COMMUNICATION MODULE (DCM) REPROGRAMMING CERTAIN 2021 MODEL YEAR IS300, IS350, LC500, LC500h, LC500C, LS500, LS500h, NX300, NX300h, RC300, RC350, RC F CERTAIN 2021-2022 RX350, RX350L, RX450h, RX450hL CERTAIN 2022 GX460 - 22LC01 Technical Apr 25, 2022 · Service Bulletin/Repair Instructions
TI: TECHNICAL INSTRUCTIONS FOR 22LC01 DATA COMMUNICATION MODULE (DCM) REPROGRAMMING CERTAIN 2021 MODEL YEAR IS300, IS350, LC500, LC500h, LC500C, LS500, LS500h, NX300, NX300h, RC300, RC350, RC F CERTAIN 2021-2022 RX350, RX350L, RX450h, RX450hL CERTAIN 202… - L-SB-0004-22 Feb 24, 2022 · Service Bulletin/Repair Instructions
TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this servi… - 22LC01 Technical Feb 24, 2022 · Service Bulletin/Repair Instructions
TI: TECHNICAL INSTRUCTIONS FOR 22LC01 DATA COMMUNICATION MODULE (DCM) REPROGRAMMING CERTAIN 2021 MODEL YEAR IS300, IS350, LC500, LC500h, LC500C, LS500, LS500h, NX300, NX300h, RC300, RC350, RC F CERTAIN 2021-2022 RX350, RX350L, RX450h, RX450hL CERTAIN 202… - 22LC01 Area Lett Feb 24, 2022 · Service Bulletin/Repair Instructions
AL: Due to improper programming of the Data Communication Module (DCM), which provides cellular communication in various situations, including emergencies, the driver and Safety Connect operator may not be able to hear each other?s voices during a Safety Co… - 22LC01 Dealer Pa Feb 24, 2022 · Service Bulletin/Repair Instructions
DP: Due to improper programming of the Data Communication Module (DCM), which provides cellular communication in various situations, including emergencies, the driver and Safety Connect operator may not be able to hear each other?s voices during a Safety Co… - L-SB-0002-22 Jan 28, 2022 · Service Bulletin/Repair Instructions
TSB: This Service Bulletin includes guidelines meant to help determine whether to repair or replace a wire harness assembly based on damage type. This Service Bulletin should be used in conjunction with the applicable model and model year Electronic Wiring … - Lexus PRO19-02 - Jan 12, 2022 · Service Bulletin/Repair Instructions
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests i… - L-SB-0018-21 Rev Jan 20, 2022 · Service Bulletin/Repair Instructions
TSB: 2022 model year Lexus vehicles are equipped with driver side floor mat retaining hooks (clips) to secure the floor mat in the correct position. In addition, some models may also utilize retaining hooks (clips) for passenger side and rear seat floor mat… - L-SB-0014-21 Rev Jan 10, 2022 · Service Bulletin/Repair Instructions
TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term… - L-SB-0013-21 Rev Jan 10, 2022 · Service Bulletin/Repair Instructions
TSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenan… - L-SB-0012-21 Rev Jan 10, 2022 · Service Bulletin/Repair Instructions
TSB: 2022 model year Lexus vehicles are equipped with a factory-installed SiriusXM Satellite Radio, including a 90-day free customer trial. As part of the Pre-Delivery Service (PDS) process, ensure that the SiriusXM satellite radio is activated and ready fo… - L-TT-0304-21 Sep 27, 2021 · Service Bulletin/Repair Instructions
TT: The 2022 model year GX 460 does not support loading of an electronic Owner?s Manual (eOM). Some 2022 GX460 vehicles may display an additional menu item for eOwner?s Manual, however this vehicle does not have specifications to support loading an eOM. - L-SB-0013-21 Rev Sep 15, 2021 · Service Bulletin/Repair Instructions
TSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenan… - L-SB-0018-21 Rev Sep 10, 2021 · Service Bulletin/Repair Instructions
TSB: 2022 model year Lexus vehicles are equipped with driver side floor mat retaining hooks (clips) to secure the floor mat in the correct position. In addition, some models may also utilize retaining hooks (clips) for passenger side and rear seat floor mat… - L-SB-0017-21 Rev Sep 10, 2021 · Service Bulletin/Repair Instructions
TSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the veh… - L-SB-0014-21 Rev Sep 8, 2021 · Service Bulletin/Repair Instructions
TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term… - L-SB-0012-21 Rev Sep 7, 2021 · Service Bulletin/Repair Instructions
TSB: 2022 model year Lexus vehicles are equipped with a factory-installed SiriusXM Satellite Radio, including a 90-day free customer trial. As part of the Pre-Delivery Service (PDS) process, ensure that the SiriusXM satellite radio is activated and ready … - L-SB-0024-21 Jul 26, 2021 · Service Bulletin/Repair Instructions
TSB: Some 2007 ? 2022 model year Lexus vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX® Tip) is available to help mini… - L-SB-0014-21 Jul 1, 2021 · Service Bulletin/Repair Instructions
TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term… - L-SB-0013-21 Jul 1, 2021 · Service Bulletin/Repair Instructions
TSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and mainten… - L-SB-0018-21 Jul 14, 2021 · Service Bulletin/Repair Instructions
TSB: 2022 model year Lexus vehicles are equipped with driver side floor mat retaining hooks (clips) to secure the floor mat in the correct position. In addition, some models may also utilize retaining hooks (clips) for passenger side and rear seat floor mat… - L-SB-0017-21 Jul 14, 2021 · Service Bulletin/Repair Instructions
TSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the veh…
Source: NHTSA manufacturer communications files.