Model year

2002 Lexus IS 300

Sedan, gasoline, 4x2, built in Japan. Owner complaints on file from May 3, 2002 to Mar 26, 2019.

Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints28Close to the median 2002 sedan
Severity index10.72002 sedans average 13.3
First 24 months5Complaints in its first two years
Complaints over time

Complaints about the 2002 Lexus IS 300 peaked in 2004, with 6 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

024620022004620062008201020122014201620182020202220242026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

21% of complaints about the 2002 Lexus IS 300 name speed control

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Speed control
6
Powertrain
5
Brakes
4
Structure
4
Suspension
3
Tires
3
Airbags
1
Stability and traction control
1
Engine and cooling
1
Equipment
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

No recall campaign lists the 2002 Lexus IS 300

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2002 Lexus IS 300

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

28 complaints on file, page 1 of 2.

  1. Filed Mar 26, 2019Failure Jan 3, 2004Richmond, VAUnknown or other

    MELTING DASHBOARD AND AROUND THE GEAR SHIFT AND LEXUS WILL NOT DO ANYTHING ABOUT IT. POOR CUSTOMER SERVICE FOR A SO CALLED "LUXURY" BRAND. I HAD SOME PAPER ACTUALLY STICK TO THE PLASTIC AROUND THE GEAR SHIFT AND WHEN I WENT TO PICK IT UP I HAD TO PEEL IT OFF THEN I TRIED CLEAN IT OFF WITH JUST WATER AND A RAG AND IT LEFT MARKS. I WANT SOMETHING DONE BY LEXUS. A LOT OF PEOPLE ARE HAVING THIS SAME PROBLEM SO WHY ISN'T LEXUS DOING ANYTHING ABOUT IT? I WANT SOMETHING DONE! MY DASH AND PLASTIC AROUND THE GEAR SHIFT NEED TO BE REPLACED AND IT HAS NOTHING TO DO WITH NORMAL WEAR AND TEAR. I JUST FOUND THIS SITE THAT'S WHY I'M JUST NOW REPORTING IT BUT THIS HAS BEEN A PROBLEM SINCE ABOUT 2014. LEXUS SHOULD OWN UP TO THEIR MISTAKES AND FIX THEM. I WILL KEEP CALLING AND KEEP GOING TO THE DEALERSHIP UNTIL SOMETHING IS DONE!

    NHTSA complaint 11191756
  2. Filed May 20, 2016Failure May 13, 2016127,500 milesReno, NVElectronic stability control (esc), Service brakes

    BRAKE,TRAC OFF,VSC,ABS LIGHT ARE ON

    NHTSA complaint 10865919
  3. Filed Apr 26, 2016Failure Jan 1, 2010Lake Forest, CAUnknown or other

    DASHBOARD IS MELTING ON MY 2002 IS300. THIS IS A SAFETY HAZARD CAUSING GLARE ON WINDSHIELD. ALSO THE STICKY BLACK DASH GETS ON OUR SKIN AND LIKELY HAS HARMFUL CHEMICALS THAT IS BEING ABSORBED IN OUR BODIES. LEXUS REFUSES TO REPAIR THIS KNOWN DEFECT AND MY VEHICLE HAS NOT BEEN INCLUDED IN THE RECALL. I ALWAYS THOUGHT LEXUS WAS THE TOP BRAND FOR RELIABILITY AND QUALITY. MY VIEWPOINT OF LEXUS BRAND HAS CHANGED AFTER THIS AND I CAN NO LONGER CONSIDER BUYING LEXUS IN FUTURE. VERY DISAPPOINTED IN THEIR POOR QUALITY CONTROL AND REFUSAL TO STAND BY THEIR BRAND.

    NHTSA complaint 10861558
  4. Filed May 13, 2015Failure May 13, 2015EL Monte, CAUnknown or other

    LIKE MOST LEXUS IS300 OWNERS, MY CAR EXHIBITS THE "MELTING" DASHBOARD ISSUE. MY MAIN CONCERN IS THE MELTING MATERIAL COULD BE RELEASING CHEMICALS THAT IS ORDERLESS/TOXIC. LEXUS IS REFUSING THE REPAIR THE ISSUE OUT OF THEIR OWN POCKETS.

    NHTSA complaint 10716315
  5. Filed Aug 19, 2014Failure Jun 15, 2013144,500 milesSummit, WIStructure

    TL* THE CONTACT OWNS A 2002 LEXUS IS 300. WHILE DRIVING 30 MPH, A GLARE APPEARED ON THE WINDSHIELD THAT AFFECTED THE CONTACT'S VISIBILITY. THE CONTACT NOTICED THAT THE DASHBOARD WAS MELTING AND A STICKY RESIDUE COVERED ITS SURFACE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 144,500.

    NHTSA complaint 10626445
  6. Filed May 24, 2014Failure Mar 1, 2014150,000 milesLauderdale Lakes, FLService brakes

    I PUT $3000 ON 2002 LEXUS AND HAD IT FOR THREE DAYS WHEN MY 6 YEAR OLD DAUGHTER AND MYSELF WAS HEADING ONTO COMMERCIAL TURNPIKE SOUTH. I WAS APPROACHING LIGHT ON CORNER OF 441 AND COMMERCIAL WHEN MY BRAKES JUST GAVE OUT ON ME COMPLETELY AND I QUICKLY RESPONDED AND PULLED UP EMERGENCY BRAKE AND TURNED INTO GAS STATION TO HAVE IT TOWED TO MECHANIC AND WHICH IT WAS PUT ON MACHINE AND DETAILED EVERYTHING THAT WAS WRONG WITH CAR INCLUDING THE MALFUNCTION ON THE ABS SYSTEM WHICH CONTROLS BRAKES AND STEERING. I WAS SAVED BY NOT GETTING ONTO TURNPIKE AND MY QUICK MANEUVERING TO EMERGENCY BRAKES WHICH HELPED VERY LITTLE. MY PEDAL WENT COMPLETELY TO THE FLOOR. I CALLED AND TOLD MOSCHE WHICH WAS THE GUY I SIGNED CONTRACT WITH AND TOLD HIM TO COME AND GET THIS CAR AND I WANT MY MONEY BACK. HE TOLD ME NO REFUNDS AND I FOUND OUT WITHIN THREE DAYS I SHOULD OF GOTTEN MY REFUND BACK. THEY TOOK MY CAR BACK AFTER I FIXED IT AND PAID OVER $500 FOR AND WILL NOT GIVE ME ANOTHER CAR NOR MY MONEY BACK.. THEY ROBBED AND LIE AND SHOULD NOT BE SELLING DANGEROUS CARS WITH KNOWLEDGE OF NO BRAKES. I WAS TOLD TO COME GET THE CAR A WEEK AFTER BECAUSE OF THEM PUTTING BRAKES ON THEM SO THEY HAD KNOWLEDGE OF SOMETHING WRONG WITH BRAKE SYSTEM AND FAILED TO TELL ME.. *TR

    NHTSA complaint 10593815
  7. Filed Apr 7, 2010Failure Apr 1, 200810,000 milesMount Vernon, NYVehicle speed control

    ACCELERATOR FAILURE: TWICE THAT I CAN CLEARLY REMEMBER. FIRST TIME HAPPENED IN 2003 AFTER GENTLE DEPRESSION OF THE GAS PEDAL, IT SEEMED TO PUSH ITSELF FURTHER AND WAS STUCK INTO THE FLOOR RESULTING IN UNCONTROLLED, MAX ACCELERATION...THIS WAS MENTIONED TO THE DEALER WHEN I TOOK IT FOR SERVICE (RAY CATENA LEXUS, LARCHMONT, NY). AFTER THAT, IT DIDN'T HAPPEN UNTIL THE SPRING OF 2008 WHERE I WAS ON THE I95 ON MY WAY TO WORK, IN RUSH HOUR WHEN THE CAR SUDDENLY WENT FROM ABOUT 40MPH TO 70 OR 80. I MANAGED TO WEAVE AROUND TRAFFIC AND DROVE ON THE SHOULDER WHILE PRESSING FULL FORCE ON THE BRAKE PEDAL, PULLED ON THE EMERGENCY BRAKE AND WAS FINALLY ABLE TO GET THE CAR IN PARK. AFTER THAT OCCURRED, I WAS FOLLOWED OFF HE HIGHWAY BY THE HELP TRUCK, TOOK MY CAR TO A LOCAL MECHANIC FOR INSPECTION AND NOTHING WAS FOUND...I IMMEDIATELY MADE AN APPT WITH THE DEALER BUT HAD TO WAIT UNTIL THE NEXT DAY FOR SERVICE. IN THE MEANTIME, IT HAPPENED TWICE MORE ON THE HIGHWAY BUT I WAS CAUTIOUS AND STAYED AWAY FROM CARS AND CLOSE TO THE SHOULDER. I TOOK IT TO THE DEALER AND WAS CHARGED $100 TO LOOK AT IT (LEXUS OF GREENWICH, CT), WAS TOLD THAT IT WAS THE FLOOR MAT. INTERESTINGLY ENOUGH, THIS HASN'T HAPPENED AGAIN AND I STILL HAVE THE CAR BUT I AM VERY WORRIED THAT IT MIGHT. *TR

    NHTSA complaint 10324386
  8. Filed Feb 16, 2010Failure Mar 15, 200886,000 milesLong Beach, CAVehicle speed controlCrash

    ACCELERATOR FAILURE IN A LEXUS IS300 ABOUT TWO YEARS MY DAUGHTER GOT ON A CAR ACCIDENT AT THAT TIME SHE MENTIONED THAT HER ACCELERATOR GOT STUCK. THERE HAS BEE A FEW TIME THAT I FELT THAT THE ACCELERATOR GOT STUCK WHILE DRIVING MY CAR ALSO. I CALLED THE DEALER AND THE LEXUS COMPANY FOR THE LAST 6 MONTHS AND ALL THEY SAID IS THAT MY CAR IS NOT INVOLVE IN THE RECALL. THAT DON'T MEAN THAT MY CAR IS NOT DEFECTIVE, OR THERE NEED TO BE A FATAL ACCIDENT FOR THEM TO TAKE ACTION. *TR

    NHTSA complaint 10310943
  9. Filed Feb 4, 2010Failure Feb 4, 201062,000 milesMission Viejo, CASuspension

    I WOULD LIKE TO REPORT A PROBLEM WITH THE LEXUS IS300 MODELS 2001-2005. THERE IS SOME TYPE OF DEFECT IN THE FRAME OR FRONT ARM BUSHINGS THAT CAUSE EXCESSIVE WEAR ON THE FRONT INNER TIRES. DESPITE THE CAR BEING REGULARLY ALIGNED, UNEVEN AND EXCESSIVE TIRE WEAR CONTINUES TO OCCUR. TIRES WILL SOMETIMES LAST LESS THAN 8,000 MILES AND CAN WEAR DOWN TO THE STEEL IN THE INNER SIDES. THIS IS A COMMON OCCURRENCE AND COMPLAINT AMONG IS 300 OWNERS. AS FAR AS I KNOW, THERE HAS BEEN NO FIX FROM LEXUS AND CAN LEAD TO POTENTIAL BLOWOUTS ON THE FREEWAY DUE TO TIRE FAILURES. PLEASE ALSO SEE THIS MESSAGE THREAD DOCUMENTING SOME OF THE PROBLEMS: HTTP://MY.IS/FORUMS/F89/ALIGNMENT-WOES-STOCK-SUSPENSION-NEED-INPUT-390629/. *JB

    NHTSA complaint 10306125
  10. Filed Dec 24, 2009Failure Aug 13, 2009100,474 milesRosevillle, CAAir bags, Equipment, Steering, BodyCrash1 injured

    LEXUS IS300 2002 VEHICLE ROLLOVER ON FREEWAY. DEFECT THAT CAUSED THE CAR TO ROLL WAS FROM THE LEFT FRONT WHEEL/RIM BROKE IN HALF WHILE DRIVING. I WAS MERGING AND HEARD SOMETHING BREAK UNDER THE CAR. MY STEERING WHEEL TURNED A HARD RIGHT FORCEFUL AND WITHOUT MY CONTROL. I TRIED TO STRAIGHTEN THE STEERING WHEEL OUT FROM THIS INVOLUNTARY HARSH DIRECTION OF VEHICLE, IT WAS LOCKED UP. I TURNED COMPLETELY AROUND FACING TRAFFIC. ALL ATTEMPTS TO TURN THE STEERING COLUMN WOULD NOT ALLOW ME TO DO SO (COMPLETELY LOCKED POSITION). THE VEHICLE SPUN AND I HEARD AND FELT THE BACK END HIT SOMETHING. THE CAR CATAPULTED OVER A 8 FT. FENCE THAT SEPARATES THE ACCESS ROAD. THE CAR LANDED ON ITS ROOF. MY AIRBAGS NEVER DEPLOYED! IMPACT CRUSHED THE ROOF INTO THE GROUND I WAS SUSPENDED UPSIDE DOWN BY MY SEAT BELT. THE CAR ENGINE WAS STILL RUNNING. I ATTEMPTED TO UNLATCH MY SEAT BELT, IT TOOK A FEW ATTEMPTS. I COULD NOT FIND A DOOR HANDLE, OR WINDOW TO GET OUT. I TRIED FORCING THE DRIVERS DOOR OPEN. IT WOULD NOT MOVE, I WAS TRAPPED INSIDE THE UPSIDE DOWN VEHICLE. IN A PANIC, I FEARED THE CAR WOULD SPILL GASOLINE AND CATCH FIRE. I TURNED THE IGNITION OFF. I THEN REALIZED NO ONE STOPPED TO HELP...I FORCED MY BODY TO HIT THE DOOR OVER AND OVER, TO BREAK IT OPEN. I GOT THE SIDE MIRROR TO BREAK ALLOWING THE DOOR TO OPEN A FEW INCHES...JUST ENOUGH TO CRAWL OUT. I WENT BACK IN TO FIND MY PHONE AND CALL 911. AT THAT TIME A PERSON PULLED OVER. I FOUND MY PHONE AND FOR SOME REASON I DECIDED TO TAKE A PICTURE OF THE VEHICLE. I CAPTURED THE BROKEN WHEEL IN THE PICTURE. POLICE ASKED ME WHAT HAPPENED, I SAID OVER AND OVER "IT LOCKED UP"...MY PHONE BATTERY DIED RIGHT AFTER I TOOK THE PICTURE. I DIDN'T HAVE MEDICAL COVERAGE FOR EMERGENCY, SO I DIDN'T GO TO THE HOSPITAL. THE COP SAID, "PEOPLE DON'T WALK AWAY FROM THIS KIND OF ACCIDENT" HE ADVISED I GO WITH THE AMBULANCE, HOWEVER I COULDN'T AFFORD THE COST. I DIDN'T REALIZE I WAS INJURED, UNTIL LATER. NO ONE HAS EVER SEEN A WHEEL DO THAT. *TR

    NHTSA complaint 10296922
  11. Filed Aug 29, 2006Failure Aug 28, 200626,000 milesQuincy, CAVehicle speed control

    ON 8/28/06, AT APPROXIMATELY 8:50 AM I WAS DRIVING TO WORK ON A TWO LANE, LEVEL, STRAIGHT PAVED COUNTY ROAD. I WAS DRIVING MY 2002 LEXUS IS 300 THAT HAD JUST REACHED 26,000 MILES. (THIS CAR HAS RECEIVED ALL REGULARLY SCHEDULED MAINTENANCE SERVICES FROM LEXUS OF RENO AND HAS NOT HAD ANY PROBLEMS WHATSOEVER. I AM THE ORIGINAL OWNER OF THIS VEHICLE) THE ROAD WAS CLEAR AND DRY. I WAS TRAVELING AT APPROXIMATELY 45 MPH WHEN I ACCELERATED TO PASS ANOTHER VEHICLE. AS I PASSED, MY CAR KEPT ON ACCELERATING EVEN AS I LET UP ON THE ACCELERATOR. I ATTEMPTED TO APPLY THE BRAKES. THE ENGINE ACCELERATION WAS SO POWERFUL, THE CAR DID NOT RESPOND WELL TO MY ATTEMPT TO BRAKE, SO I TOOK MY FOOT OFF THE BRAKE. THE SPEED ON THE DASHBOARD WAS 60 MPH AND ACCELERATING. I APPLIED THE BRAKES AGAIN WITH ALL THE STRENGTH I HAD AND WAS ABLE TO PULL THE CAR SAFELY OFF THE ROAD. THE ENGINE WAS RACING EVEN WHEN STOPPED. I MOVED THE SHIFT INTO PARK. EVEN IN PARK THE ENGINE WAS RACING. I TURNED THE ENGINE OFF. MY HUSBAND WAS FOLLOWING ME AND STOPPED. HE DROVE IT 1.5 MILES OUR OFFICE WITHOUT INCIDENT. I THEN CALLED THE RENO, NV LEXUS DEALERSHIP WHERE I PURCHASED THE CAR. THE HEAD OF THE SERVICE DEPARTMENT CALLED ME BACK AND SUGGESTED I HAVE THE CAR TOWED TO THE DEALERSHIP. I ASKED HIM IF HE WAS AWARE OF ANY OTHER RAPID ACCELERATION PROBLEMS WITH THESE VEHICLES AND HE SAID NO. HE SAID THE 4 YEAR WARRANTY WAS UP IN 7/06 AND I WOULD HAVE TO PAY FOR ANY REPAIRS. THAT AFTERNOON I HAD THE CAR TOWED TO THE RENO LEXUS DEALERSHIP. ON THE EVENING OF 8/28/06 I SEARCHED THE INTERNET AND FOUND THAT THE NHTSA HAD INVESTIGATED 2002-2003 LEXUS ES 300 MODELS FOR FAULTY THROTTLES THAT MAY HAVE CAUSED RAPID ACCELERATION. SO FAR LEXUS HAS NOT ACKNOWLEDGED A PROBLEM. I SHARED WITH THE REP WHAT I HAD FOUND ON THE INTERNET RE: PROBLEMS WITH RAPID ACCELERATION AND THAT I WAS NOT PICKING THE CAR UP UNTIL LEXUS REPLACED THE THROTTLE. *JB

    NHTSA complaint 10167016
  12. Filed Oct 12, 2005Failure Oct 7, 200535,420 milesRichmond, 00Service brakes, Antilock/traction control/electronic limited slip, Unknown or other, Vehicle speed controlCrash

    MY 2002, LEXUS IS300 HAD A CASE OF SUDDEN UNINTENDED ACCELERATION THAT LED TO A CRASH CAUSING OVER $10,000 WORTH OF DAMAGES TO BOTH MY CAR AND THE OTHER PERSONS CAR. I HAVE SEEN OTHER REPORTS OF OTHER PEOPLE WONDERING IF THE ELECTRONIC THROTTLE IS SUSPECT IN THESE CASES, HOWEVER I PERSONALLY BELIEVE THAT THE REAL PROBLEM IS ONLY PARTLY TO BLAME ON THE ELECTRONIC THROTTLE. IN MY OPINION, THE PROBLEM IS THE LIKELIHOOD OF THE PEDAL GETTING STUCK UNDER FLOOR MATS IS TOO HIGH, COMBINED WITH THE RELATIVELY "LIGHT" SPRING FORCE ON THE GAS PEDAL BECAUSE IT IS A THROTTLE-BY-WIRE SYSTEM WHICH LEADS TO THE FLOOR MAT EASILY HOLDING THE PEDAL DOWN TO FULL THROTTLE CAUSING AN ACCIDENT. I SAY THAT THIS IS "NEGLIGENT PEDAL DESIGN ON THE PART OF THE CAR MANUFACTURER". I ALSO BELIEVE THAT THEY KNEW THIS WAS AN ISSUE BECAUSE THEY MAKE REFERENCE TO THIS IN THE OWNERS MANUAL ON: PG.76 WHERE THERE IS A CAUTION THAT STATES "MAKE SURE THE FLOOR MAT IS PROPERLY PLACED ON THE FLOOR CARPET. IF THE FLOOR MAT SLIPS AND INTERFERES WITH THE MOVEMENT OF THE PEDALS DURING DRIVING, IT MAY CAUSE IN ACCIDENT." NO MANUFACTURER SHOULD BE ALLOWED TO USE THAT CAUTION AS A DISCLAIMER TO GET AWAY WITH NEGLIGENT PEDAL DESIGN. THEY, FULLY WELL KNOWING THAT THIS IS A SAFETY ISSUE, SHOULD HAVE RECALLED THOSE CAR MODELS WITH A PEDAL DESIGN THAT HAS A HIGH RISK OF GETTING JAMMED AND REDESIGNED THE PEDAL SO THAT IT CANNOT GET STUCK BY A FLOOR MAT. IN ALL THE CARS THAT I'VE OWNED IN THE PAST, IF A MAT SLIPS IT JUST PREVENTS YOU FROM APPLYING FULL GAS PEDAL, NOT THE OPPOSITE OF APPLYING FULL PEDAL. I STRONGLY MOVE THAT TOYOTA COMPANY RECALLS ALL THESE CARS WITH THIS POTENTIAL PROBLEM AND FIX IT PROPERLY BEFORE SOMEONE GET FATALLY INJURED OR CRIPPLED FOR LIFE. *NM THE DEALER INFORMED THE CONSUMER THERE WERE 2 CODES THAT INDICATED THERE WAS A PROBLEM WITH THE ABS. UPDATED

    NHTSA complaint 10139528
  13. Filed Sep 12, 2005Failure Jan 1, 2004Miami, FLVehicle speed control

    DT: THE CONTACT OWNS A 2002 LEXUS IS300. THE CONTACT STATES THE VEHICLE STALLS AND WILL NOT ACCELERATE, THE CHECK ENGINE LIGHT WILL COME ON EITHER ON THE HIGHWAY OR ON OFF ROADS. THE VEHICLE WILL STALL AT DECELERATING OR ACCELERATING. THE ONLY WARNING PRIOR TO THIS FAILURE IS THE CHECK ENGINE LIGHT COMING ON. THIS OCCURS AT VARIOUS SPEEDS. THE ENGINE WILL RESTART USUALLY IMMEDIATELY AFTER THE FAILURE. IT HAPPENED ABOUT 100-150 TIMES. THE CAR HAS BEEN TO THE DEALERSHIP ABOUT 10 TIMES WITHIN THE LAST YEAR. THE DEALERSHIP HAS ATTEMPTED TO REPAIR THE VEHICLE, BUT HAS BEEN UNSUCCESSFUL. THE TRANSMISSION IS AUTOMATIC. *AK

    NHTSA complaint 10136215
  14. Filed Mar 24, 2005Failure Aug 1, 200462,603 milesCovington, WAClutch assembly

    TRANSMISSIONG WAS REPLACED AND CLUTCH. NEW CLUTCH WORE IN IN 24,000 MILES. CLAIMED IT WAS WEAR AND TEAR. NEVER HAD A CLUTCH GO OUT THAT EARLY EVER!

    NHTSA complaint 10114697
  15. Filed Mar 2, 2005Failure Feb 22, 200540,000 milesAshburn, VAService brakes, Caliper, Rotor

    THE INTIAL PROBLEM IS THAT THERE IS A POPPING NOISE THAT IS COMING FROM THE BRAKES. THE DEALER SAYS THAT THIS IS NORMAL, AND IS DUE TO BRAKE SHIFTING. A DAY LATER THE BRAKES STARTED TO SQUEAL. THE ROTORS AND PADS WERE RESERFACED TWICE, AND THE PROBLEM NOW COMES AND GOES. I FEEL THERE IS A MAJOR ISSUE WITH THE BRAKE SYSTEM IN THE LEXUS IS 300, AND THE NOISE IS NOT NORMAL. OUT OF THE 5 CARS I HAVE OWNED I NEVER HEARD THIS IN ANY OF THEM. *AK

    NHTSA complaint 10112438
  16. Filed Feb 28, 2005Failure Feb 20, 200540,200 milesWarren, MIClutch assembly

    I OWN A 5-SPEED MANUAL 2002 LEXUS IS300. CURRENTLY, MY CAR HAS 40,000 MILES. EVERYTHING IN THE VEHICLE IS STOCK, NO MODIFIED PARTS AND ACCESORIES. I DRIVE THIS CAR NORMAL LIKE ANY OTHER MANUAL TRANSMISSION CARS. I REV MATCH WHEN I DOWNSHIFT, NEVER RIDE THE CLUTCH ETC...I HAVE BEEN DRIVING MANUAL CARS FOR THE LAST 10 YEARS. A FEW DAYS AGO, I NOTICED THAT THE TRANSMISSION CLUTCHED BEGAN TO SLIP AS I WAS ACCELERATING ON-RAMP ONTO FREEWAY. THE CAR IS DRIVABLE BUT I HAVE TO BE CAREFUL ACCELERATING AND PASSING OR ELSE, THE CLUTCH SLIPS AND CAR WON'T ACCELERATE. BECAUSE OF THIS PREMATURE CLUTCH FAILURE, I CAN'T DRIVE THE CAR AS IT WAS INTENDED TO BE. I DRIVE IT REALLY SLOW. PAINFULLY SLOW. I CAN'T BELIEVE LEXUS (TOYOTA) WON'T WARRANTY THIS ITEM. MOST MANUAL TRANSMISSION CARS' CLUTCHES HAVE A LIFETIME OF AT LEAST 100,000 MILES. AS AN ENGINEER, I SEE THIS AS A MANUFACTURER DEFECT. BECAUSE OF THIS INCIDENT, I WILL NEVER EVER PERSUADE POTENTIAL LEXUS BUYERS IN BUYING LEXUS VEHICLES.

    NHTSA complaint 10112285
  17. Filed Oct 22, 2004Failure Aug 8, 20021 milesAtlanta, GAManual transmission

    LOUD THUMPING NOISE FROM REAR OF TRUNK, ON MANUAL TRANSMISSIONS WHEN SHIFTING BETWEEN 1ST, 2ND, AND 3RD.*AK

    NHTSA complaint 10096229
  18. Filed Sep 28, 2004Failure Sep 1, 200420,000 milesWashington, DCSuspension

    TIRE WEAR AND ALIGNMENT PROBLEMS ON 2002 LEXUS IS300. *BF THE FRONT END MADE A LOUD SOUND OF ROLLING MARBLES. THE DEALER SUGGESTED THAT IT WAS A NORMAL SOUND AND THE FACT THAT THE BRAKES HAD SETTLED THE NOISE WOULD BE HEARD. *SC *JB

    NHTSA complaint 10095086
  19. Filed Jun 14, 2004Failure May 1, 200494,000 milesOceanside, CACatalytic convertor

    PREMATURE CATALYTIC CONVERTER FAILURE. *AK

    NHTSA complaint 10075380
  20. Filed Mar 26, 200423,000 milesSkokie, ILAccelerator pedal

    INTERMITTENTLY WHEN ACCELERATOR PEDAL IS DEPRESSED IT STICKS. WHEN THIS OCCURS VEHICLE ACCELERATES AT A HIGH SPEED. THE BRAKE PEDAL FAILS TO STOP THE ACCELERATION. IGNITION HAS TO BE TURNED OFF TO STOP THE ACCELERATION. VEHICLE HAD BEEN SERVICED SEVERAL TIMES BY THE DEALERSHIP, BUT WAS NOT ABLE TO RESOLVE THE PROBLEM. *AK

    NHTSA complaint 10065012
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

62 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • Safety Recall 22 Apr 13, 2022 · Service Bulletin/Repair Instructions
    Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022
  • Lexus PRO19-02 - Jan 12, 2022 · Service Bulletin/Repair Instructions
    POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests i…
  • LTT014513 Nov 2, 2013 · Service Bulletin/Repair Instructions
    Spots in Window Glass - vehicle exterior
  • LSB009213B Dec 19, 2013 · Service Bulletin/Repair Instructions
    Windshield Wiper Blade Maintenance and cleaning
  • LSB008214 Oct 16, 2014 · Service Bulletin/Repair Instructions
    Auto matic Transmission Replacement kPrecautions
  • LSB002514B Jul 7, 2014 · Service Bulletin/Repair Instructions
    Immobilizer and Smart Key Reset
  • LSB002514A Jul 7, 2014 · Service Bulletin/Repair Instructions
    Immobilizer and Smart Key Reset
  • LSB002514 Jul 4, 2014 · Service Bulletin/Repair Instructions
    Immobilizer and Smart Key Reset.
  • LSB002114 Jun 12, 2014 · Service Bulletin/Repair Instructions
    Techstream ECU Flash Reprogramming Procedure.
  • LSB001013 Feb 21, 2013 · Service Bulletin/Repair Instructions
    Brake Pedal Force Gauge SST for Parking Brake Inspection.
  • L-SB-0002-20 Rev Aug 5, 2020 · Service Bulletin/Repair Instructions
    TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired acco…
  • L-SB-0002-20 Rev Aug 5, 2020 · Service Bulletin/Repair Instructions
    TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired acco…
  • L-SB-0174-08 Obs Jun 23, 2020 · Service Bulletin/Repair Instructions
    TSB: OBSOLETE NOTICE June 23, 2020: This bulletin is now obsolete. Please see L-SB-0023-20.
  • L-SB-0023-20 Jun 23, 2020 · Service Bulletin/Repair Instructions
    TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. ST004-01, SU001-08, and L-SB-0174-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure to review the ent…
  • Lexus Safety Re May 1, 2020 · Service Bulletin/Repair Instructions
    Safety Recall and Service Campaign - Technician Certification Requirements
  • L-SB-0179-17 Obs Apr 6, 2020 · Service Bulletin/Repair Instructions
    TSB: OBSOLETE NOTICE April 06, 2020: This bulletin is now obsolete. Please see L-SB-0008-20. Replacement Certification Labels and VIN Plates
  • L-SB-0008-20 Apr 6, 2020 · Service Bulletin/Repair Instructions
    TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, PG002-90, L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003 9…
  • L-SB-0001-18-Rev Jul 1, 2019 · Service Bulletin/Repair Instructions
    TSB: REVISION NOTICE July 01, 2019 Rev1: G1668 Applicability has been updated to include 2019 ? 2020 model year Lexus vehicles. G2158 The Techstream Preparation and Process Overview sections have been updated. Any previous printed versions of this bulletin …
  • Lexus Floor Mat Jan 25, 2013 · Service Bulletin/Repair Instructions
    In the recent Bi-annual Floor Mat reminder letter distributed November, 2012, Lexus indicated that we were developing support materials that will help remind dealership customers and associates of the importance of proper floor mat usage.
  • L-TT-0111-13 Jan 16, 2013 · Service Bulletin/Repair Instructions
    Lexus vehicles are equipped with SRS, including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury in a collision. If a customer expresses any concerns that the SRS airbags or pretensioner devices did not per
  • L-SB-0015-10 Rev Jan 23, 2013 · Service Bulletin/Repair Instructions
    Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstr…
  • L-SB-0066-11 Rev Jan 16, 2013 · Service Bulletin/Repair Instructions
    When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that may c…
  • L-TT-0116-13 Feb 27, 2013 · Service Bulletin/Repair Instructions
    Navigation/ Multi Info Display Day Mode Operation
  • L-SB-0010-13 Feb 21, 2013 · Service Bulletin/Repair Instructions
    A new Special Service Tool (SST 09709-00002) has been introduced to aid in the inspection procedure for certain vehicles equipped with a floor pedal-type parking brake system. This bulletin references the correct method for installing the Brake Pedal Force …
  • L-SB-0179-17 Nov 28, 2017 · Service Bulletin/Repair Instructions
    TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes SB Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, and PG002-90. Service Bulletin Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-…
  • L-SB-0113-12_Rev Nov 21, 2017 · Service Bulletin/Repair Instructions
    TSB: REVISION NOTICE November 22, 2017 Rev1: ? Applicability has been updated to include 2014 ? 2018 model year vehicles. Any previous printed versions of this bulletin should be discarded. In the event that a Lexus vehicle becomes submerged in water, many …
  • L-SB-0015-10 Rev Jun 12, 2014 · Service Bulletin/Repair Instructions
    TSB: OBSOLETE NOTICE-June 12, 2014: This bulletin is now obsolete.
  • L-SB-0021-14 Jun 12, 2014 · Service Bulletin/Repair Instructions
    TSB: Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Te…
  • L-SB-002-01 - OB Jul 7, 2014 · Service Bulletin/Repair Instructions
    TSB: OBSOLETE NOTICE: July 7, 2014: This bulletin is now obsolete.
  • L-SB-0025-14 Rev Jul 25, 2014 · Service Bulletin/Repair Instructions
    TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased.
  • L-SB-0025-14 Jul 7, 2015 · Service Bulletin/Repair Instructions
    TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased.
  • L-SB-0021-14 Rev Sep 19, 2016 · Service Bulletin/Repair Instructions
    TSB: Revision Notice: Applicability section has been updated to include 2016-2017 applicable model year Lexus vehicles. The Repair Procedure section, Required Tools & Equipment section, and the Repair Procedure section has been updated. Flash reprogramm…
  • L-SB-0041-11 Rev Oct 1, 2013 · Service Bulletin/Repair Instructions
    This bulletin is now obsolete. Please see L-SB-0082-14.
  • L-TT-0031-10 Nov 7, 2013 · Service Bulletin/Repair Instructions
    Adhesive & sealant cross reference Information
  • L-TT-0145-13 Nov 2, 2013 · Service Bulletin/Repair Instructions
    Spots in Window glass
  • L-SB-0143-11 Rev Nov 10, 2013 · Service Bulletin/Repair Instructions
    Beginning in 1998, Lexus introduced side airbags as optional equipment. Lexus does NOT recommend replacement of original seat covers with non-Lexus leather or other seat cover materials on vehicles due to the following: Seat covers NOT recommended by Lexus…
  • L-BO-004-05 Obso Dec 19, 2013 · Service Bulletin/Repair Instructions
    This bulletin is now obsolete. Please see L-SB-0092-13.
  • L-SB-0092-13 Dec 19, 2013 · Service Bulletin/Repair Instructions
    The following procedures are recommended during routine maintenance or in the event of a customer concern for wiper performance.
  • L-TT-0111-13 Jan 16, 2014 · Service Bulletin/Repair Instructions
    Lexus vehicles are equipped with Supplemental Restraint Systems (SRS), including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury in a collision. If a customer expresses any concerns that the SRS airbags or pre…
  • L-SB-0001-18 Jan 22, 2018 · Service Bulletin/Repair Instructions
    TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-SB-0021-14. * Applicability has been updated to include applicable 2018 models and 2016 * 2018 model year RC 300 and 2015 * 2018 model year RC 350 vehicles…
  • L-SB-0048-08 Obs Dec 5, 2017 · Service Bulletin/Repair Instructions
    TSB: Replacement Certification Labels. OBSOLETE NOTICE November 28, 2017: This bulletin is now obsolete. Please see L-SB-0179-17.
  • L-SB-0021-14_Obs Jan 24, 2018 · Service Bulletin/Repair Instructions
    TSB: OBSOLETE NOTICE January 22, 2018: This bulletin is now obsolete. Please see L-SB-0001-18.
  • L-SB-0021-14 Rev Oct 23, 2014 · Service Bulletin/Repair Instructions
    TSB: Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Te…
  • L-SB-0041-11 Rev Oct 16, 2014 · Service Bulletin/Repair Instructions
    TSB: OBSOLETE NOTICE-October 16, 2014: This bulletin is now obsolete. Please see L-SB-0082-14.
  • L-SB-0007-11 Rev Oct 16, 2014 · Service Bulletin/Repair Instructions
    TSB: The purpose of this service bulletin is to provide information regarding the installation of the correct torque converter bolts during automatic transmission/transaxle assembly replacement. Incorrect torque converter bolts or missing washers can cause …
  • L-SB-0082-14 Oct 16, 2014 · Service Bulletin/Repair Instructions
    TSB: The purpose of this bulletin is to provide precautions to follow when installing an automatic transmission/transaxle assembly to avoid MIL "ON" shifting issues and/or transmission damage. Use the information in this bulletin when installing an automati…
  • L-SB-0025-14 Rev Nov 14, 2014 · Service Bulletin/Repair Instructions
    TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased.
  • LSB-0143-11 Nov 10, 2011 · Service Bulletin/Repair Instructions
    LEXUS: INFORMATION REGARDING THE SEAT COVER REPLACEMENT, EQUIPPED WITH SIDE AIR BAGS, THE MODIFICATIONS THAT MIGHT NEGATIVELY AFFECT SIDE AIR BAG PERFORMANCE CAN RESULT IN SEVERE INJURIES. *PE
  • 00401 Dec 21, 2001 · Service Bulletin/Repair Instructions
    REPAIR MANUAL SUPPLEMENT - VEHICLE PULLING TO ONE SIDE. ALL LEXUS 2002 - 2006 MODELS. *TT ALL '02 - '07 MODELS. LEXUS. *TT
  • 4444B Dec 16, 2004 · Service Bulletin/Repair Instructions
    BODY ELECTRICAL - TROUBLESHOOTING REPAIR MANUAL CORRECTION FOR THE 2002 LEXUS IS300. 00245-RM869-U2. *TT
  • 4439B Dec 16, 2004 · Service Bulletin/Repair Instructions
    COMBINATION METER REPAIR MANUAL CORRECTION FOR THE 2002 LEXUS IS300. 00245-RM869-U2. *TT
  • 5030B Apr 26, 2005 · Service Bulletin/Repair Instructions
    HEATED OXYGEN SENSOR REPAIR MANUAL CORRECTION. 00245-RM105-4U2. *TT 00245-RM869-U2. *TT 00245-RM869-U2. *TT 00245-RM980-U2. *TT
  • 00204 Feb 5, 2004 · Service Bulletin/Repair Instructions
    HVAC CONTROL PANEL PEELING (HEATER CONTROL HOUSING SUB-ASSEMBLY). *MR
  • TC00303 Jun 17, 2003 · Service Bulletin/Repair Instructions
    CLUTCH CHIRPING NOISE IN NEUTRAL WITH CLUTCH PEDAL RELEASED. *TT
  • 00103 Feb 7, 2003 · Service Bulletin/Repair Instructions
    CD CHANGER IMPROVEMENTS. *TT
  • 00201 Aug 26, 2002 · Service Bulletin/Repair Instructions
    IMMOBILIZER KEY CODE RESET. *SCC
  • 01202 Oct 11, 2002 · Service Bulletin/Repair Instructions
    SUSPENSION BALL JOINT INSPECTION METHOD. *TT
  • EG00402 Sep 12, 2002 · Service Bulletin/Repair Instructions
    SOME VEHICLES EQUIPPED WITH AN AUTOMATIC TRANSMISSION MAY EXHIBIT A MALFUNCTION INDICATOR LAMP ON WITH DIAGNOSTIC TROUBLE CODE P0300 - P0306 AND HARSH 2-3 SHIFTS. *TT
  • 2LA Jun 3, 2002 · Service Bulletin/Repair Instructions
    LEXUS HAS INITIATED A LIMITED SERVICE CAMPAIGN (LSC) TO REPLACE THE CRUISE CONTROL SWITCH. *TT
  • EG00402 Jul 30, 2002 · Service Bulletin/Repair Instructions
    SOME VEHICLES INCLUDING THE IS300 SPORTCROSS EQUIPPED WITH AN AUTOMATIC TRANSMISSION MAY EXHIBIT A MALFUNCTION INDICATOR LAMP ON WITH DIAGNOSTIC TROUBLE CODE P0300 - P-306 AND/OR HARSH 2-3 SHIFTS DURING ACCELERATION. *TT
Source: NHTSA manufacturer communications files.