2016 Lexus IS 300

3 complaints on file, page 1 of 1.

1. Filed May 25, 2022Failure Jan 25, 2022100,000 milesWhite Plains, NYElectrical system

   The contact owns a 2016 Lexus IS300. The contact stated that the instrument panel continued to display an electrical short that flashed the lights and emitted a loud sound from the radio for the system to be reset. The contact took the vehicle to the dealer who reprogrammed the software however, the failure persisted. The contact stated that the failure was happening more frequently. The contact returned the vehicle to the dealer who stated that the front display and radio needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 100,000.

   NHTSA complaint 11466105
2. Filed Mar 5, 2022Failure Oct 23, 2019Holmen, WIService brakes

   When I bought this car in 2019, I bought it in the summer time so I didn't hear anything so I bought the car. When winter came along and as it got colder out I notice that when I get up in the morning and cold start the car and when I put it on drive and pressed on my brakes there will be a squeeking noise coming from the brake...I told Madison of Lexus about this and they say it's just the brake dust..as time goes by It keeps on doing it more and more often. I told Madison of Lexus about it and they want me to go in to fix the problem. I went in and they say they look at it. so it turns out that they have to order the part. I forgot what the part was called. I waited for my warrenty check up and I even called them the day before I went in to the shop to have it fix and the people that fix car told me over the phone that yes the part for my brakes are in. So I went in and after they were done with the car I ask the technician or who was fixing my car to see if they got my brakes fix. He told me that he didn't even touch the brakes because they have fix it last time I was there. I try explaining my whole suggestion with him but all he said was they fix it last time and that's it. I came home again with same problem. I live in la crosse wi and I go to Madison. So they been dodging me about my brakes. Now it's 2022 and I'm stuck with the same problem but now it don't happen on cold start only. Now it's every time when I press on my brakes that the nosie comes on. I try changing my brakes pads but same thing happen. I haven't try buying new rotor. But EVERY time I press on my brakes it squeeks now. Even in the summer. Lexus won't do anything about it. I read online and alot of people have the same problem like me. And turst me it's not the brake dust I'm 200% sure about it. You guys should really take a look into this and help me out. I'll even send a video of it when I brake if you need me to send it to you guys. please help I been dealing with this 3 long years.

   NHTSA complaint 11455335
3. Filed Sep 18, 2019Failure Sep 18, 201831,300 milesReno, NVTires

   TL* THE CONTACT OWNS A 2016 LEXUS IS 300 EQUIPPED WITH BRIDGESTONE TURANZA ALL SEASON TIRES, SIZE: 225/40/R18 (NA). WHILE THE CONTACT WAS PERFORMING A ROUTINE OIL CHANGE ON THE VEHICLE, HE NOTICED THAT THE INSIDE OF THE DRIVER AND PASSENGER SIDE FRONT TIRE TREADS WERE WORN DOWN. DOLAN LEXUS (7175 S VIRGINIA ST, RENO, NV 89511) STATED THAT THE FAILURE WAS DUE TO NORMAL WEAR, AND THE TIRES BECAME WORN DOWN QUICKLY. THE CONTACT WAS INFORMED THAT HE WOULD GET LESS THAN 15,000 MILES ON THE TIRES. THE TIRES WERE NOT CHANGED. ONE YEAR LATER, WHILE PERFORMING ANOTHER OIL CHANGE, THE CONTACT NOTICED THAT THE INNER TIRES WERE BALD. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT RESEARCHED THE FAILURE ON THE INTERNET AND FOUND THAT THE FRONT LOWER CONTROL ARM BUSHING WAS FLOATING. AS A RESULT, THE TIRE MOVED INWARD AND BECAME BALD QUICKLY. THE LEXUS MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO BRIDGESTONE. THE TIRE MANUFACTURER (BRIDGESTONE) WAS CONTACTED AND STATED THERE WERE NO KNOWN FAILURES WITH THE TIRE. THE VEHICLE FAILURE MILEAGE WAS 31,300. THE TIRE FAILURE MILEAGE WAS 5,600.

   NHTSA complaint 11256476