Model year

2014 Lexus IS

Sedan, gasoline, 4x2, built in Japan. Owner complaints on file from Jun 17, 2024 to Aug 10, 2026.

Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints12Below the median 2014 sedan
Severity index8.32014 sedans average 8.4
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2014 Lexus IS peaked in 2025, with 5 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

02462024202552026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

25% of complaints about the 2014 Lexus IS name electrical system

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Electrical system
3
Engine and cooling
3
Fuel system
2
Airbags
1
Latches and locks
1
Structure
1
Visibility and wipers
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

No recall campaign lists the 2014 Lexus IS

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2014 Lexus IS

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

12 complaints on file, page 1 of 1.

  1. Filed Aug 10, 2026Failure Aug 9, 2026Dallas, TXAir bagsCrash

    I was in a collision accident where the front of my vehicle was impacted. The airbag did not deploy.

    NHTSA complaint 11755966
  2. Filed May 28, 2026Failure Feb 24, 2026Katy, TXElectrical system, Sensor

    See attached document for complaint.

    NHTSA complaint 11740642
  3. Filed Apr 27, 2026Failure Apr 26, 2026Columbus, OHLatch

    Opened hood latch and the mechanism seizes and won’t relatch or close completely causing hood open warning light and chime during driving. Not able to drive on highway for fear of high speed could cause safety risk if hood unlatches. Had to return to dealer to repair at cost

    NHTSA complaint 11733917
  4. Filed Nov 19, 2025Failure Oct 15, 2025Delray Beach, FLBody, Unknown or other, Visibility/wiper

    I've owned my 2014 Lexus IS 250 for over 10 years. I've almost always kept my car covered in a garage at work and at home, and I've never had a problem with the dashboard until now. Just last month (October 2025), my dashboard started melting and getting extremely shiny and sticky during the day - so much so that I can't see out my front windshield because of the glare from the shiny dashboard, making it very dangerous to drive. After my car is out of the sun for a while (like my garage), the dashboard eventually cools down and is no longer shiny or sticky. It has a cloudy, smudged look. However, once I start driving again during the day, the sticky, melting, and shiny dashboard returns. I've tried calling Lexus Corporate to assist with this serious safety issue, but they refuse to help, claiming my car wasn't part of the sticky, melting dashboard campaign. I am extremely disappointed with Lexus Corporate, as my family and I have been very loyal Toyota / Lexus customers for over 35 years. I've taken my car to my local Lexus dealer for inspection, who has confirmed the issue and provided me a quote to replace the dashboard for over $2,400. I hope Lexus Corporate would reconsider and do the right thing by replacing my faulty, dangerous dashboard.

    NHTSA complaint 11700408
  5. Filed Oct 1, 2025Failure Sep 26, 2025Deltona, FLFuel/propulsion system

    Fuel pump not reading correct amount of fuel in tank. In order to get correct fuel reading have to disconnect battery for 3 hours and reconnect battery in so I can get an accurate reading.

    NHTSA complaint 11690877
  6. Filed Aug 17, 2025Failure Aug 16, 2025Deltona, FLElectrical system, Unknown or other

    Vehicles manufactured by Lexus/Toyota from 2014 onward have been reported to experience rainwater intrusion into the trunk area, attributed to a faulty tail light nut composed of plastic with a rubber gasket. Lexus/Toyota is fully aware of this issue, which can lead to water damaging electrical components or result in trunk flooding if the problem goes unnoticed.” Causing expensive damage to audio system.as it did with mine.

    NHTSA complaint 11681139
  7. Filed Aug 1, 2025Failure Aug 1, 2025Deltona, FLFuel/propulsion system

    Several time since owning my 2014 LexusIS350 with 141,000 miles on it, it have given inaccurate fuel reading. By almost 100 miles short. Had to disconnect the battery for the ECU to clear so a more accurate reading on fuel can be displayed.

    NHTSA complaint 11677897
  8. Filed Jan 4, 2025Failure Jul 3, 2024Deltona, FLEngine

    Timing chain cover leak in a 2014 Lexus IS350 is a relatively common issue for vehicles 3.5 liter engine 2GR-FSE. The leak typically occurs due to a failing gasket or sealant on the timing chain cover. Here's what you need to know: Symptoms of a Timing Chain Cover Leak 1. Oil Leaks: Visible oil on the engine or under the car in which can cause a fire in engine compartment 2. Burning Oil Smell: Oil dripping onto hot components may cause a noticeable odor. 3. Low Oil Levels: Frequent topping up of engine oil.

    NHTSA complaint 11634062
  9. Filed Dec 11, 2024Failure Dec 2, 2024Burke, VAEngine

    I took my car to my mechanic for an oil change, and they noticed an oil leak at the timing chain cover, which could pose a safety risk, including a potential engine fire. They informed me this is a known issue on Toyota and Lexus vehicles with the 3.5-liter V6 engine. To confirm, I brought the car to a Lexus dealership, and they verified the same problem.

    NHTSA complaint 11630123
  10. Filed Nov 11, 2024Failure Nov 11, 2024Catonsville, MDElectrical system

    2014 Lexus IS 250, 102,301 MILES THE AUDIO AND ENTERTAINMENT SYSTEM IN THE DASH BOARD. ALL RADIO SPECKERS AND SOUND EFFECTS FEED BACK TONES. THIS HAS HAPPENED WHILE "STATIONARY, IN MOTION, CITY STREET, AND HIGHWAY. THE AUDIO RADIO, SAT, CD OR BLUETOOTH AND NAVIGATION ON-SCREEN FEEDBACK TONES DISAPPEAR. OPTIONS TO ADJUST BASS, TREBLE OR ECT IS GREYED OUT AND LOST. THE POINT PAD ALSO LOOSES SOUND FEEBACK.. CHECKED ALL FUSES AND THEY ARE GOOD.

    NHTSA complaint 11624543
  11. Filed Jul 9, 2024Failure Jul 3, 2024Deltona, FLEngine

    Took vehicle for an oil change and toyota dealership sees an oil leak at the timing chain cover which can cause an engine fire. A common problem as Toyota tech stated on all Toyota/Lexus 3.5 liter V6 24-valve, dual overhead cam (DOHC), Direct & port injection, Variable Valve Timing (VVT-i), 306 hp.

    NHTSA complaint 11600645
  12. Filed Jun 17, 2024Failure May 15, 2024Phoenix, AZUnknown or other

    AC BLEND DOORS are non functional and a known issue but only did it on a select few cars and only for a year past warranty.

    NHTSA complaint 11594903
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

20 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • L-SB-0030-24 Rev2 Dec 15, 2025 · Service Bulletin/Repair Instructions
    Some 2005 – 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to…
  • L-SB-0032-25 Jul 30, 2025 · Service Bulletin/Repair Instructions
    Some 2016 – 2020 model year GS F, 2008 – 2014 model year IS F, 2022 – 2025 model year IS 500, 2018 – 2025 model year LC 500, 2021 – 2025 model year LC 500c, and 2015 – 2025 model year RC F vehicles with 2UR-GSE engines may exhibit a MIL ON condition with on…
  • L-SB-0043-23 Rev1 Jun 13, 2025 · Service Bulletin/Repair Instructions
    The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.
  • L-SB-0017-19 Rev1 Feb 7, 2025 · Service Bulletin/Repair Instructions
    Some 2010 – 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard™. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard™. The wrinkles may trap water and cause the paint to stai…
  • L-SB-0017-19 Rev1 Feb 7, 2025 · Service Bulletin/Repair Instructions
    Some 2010 – 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard™. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard™. The wrinkles may trap water and cause the paint to stai…
  • L-SB-0030-24 Rev1 Jul 29, 2024 · Service Bulletin/Repair Instructions
    Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to…
  • L-SB-0030-24 Rev1 Jul 29, 2024 · Service Bulletin/Repair Instructions
    Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to…
  • L-SB-0030-24 Jun 21, 2024 · Service Bulletin/Repair Instructions
    Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is t…
  • L-SB-0030-24 Jun 21, 2024 · Service Bulletin/Repair Instructions
    Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is t…
  • L-SB-0023-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
    To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before…
  • L-SB-0024-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
    The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especi…
  • L-SB-0022-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
    Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and deckl…
  • L-SB-0021-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
    Lexus vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to…
  • L-SB-0020-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
    Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small…
  • L-SB-0023-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
    To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before…
  • L-SB-0024-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
    The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especi…
  • L-SB-0022-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
    Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and deckl…
  • L-SB-0021-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
    Lexus vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to…
  • L-SB-0020-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
    Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small…
  • LSB004323 Aug 21, 2023 · Service Bulletin/Repair Instructions
    TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repairing refrigerant l…
Source: NHTSA manufacturer communications files.