Complaints over time
Complaints about the 2022 Lexus IS peaked in 2023, with 2 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2022 Lexus IS
Sedan, gasoline, 4x2, built in Japan. Owner complaints on file from Aug 30, 2023 to Sep 18, 2024.
Recall campaigns covering this model year19,139 vehicles or units across those campaigns
Owner complaints4Below the median 2022 sedan
Severity index0.02022 sedans average 7.1
First 24 months1Complaints in its first two years
Components
50% of complaints about the 2022 Lexus IS name fuel system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
One recall campaign covers the 2022 Lexus IS
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 26V-222 | Apr 8, 2026 | Low-pressure fuel pump inside the fuel tank may fail | Fuel system | 9,139 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2022 Lexus IS
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
4 complaints on file, page 1 of 1.
- Filed Sep 18, 2024Failure Sep 17, 20248,616 milesMission, TXSuspension
The contact owns a 2022 Lexus IS350. The contact stated that while taking the vehicle for the 6-month inspection, the contact was informed that the tires were completely worn and needed to be replaced. The dealer informed the contact that the tires needed to be replaced. The contact contacted the tire manufacturer Bridgestone Tires and was informed that the suspension bushings were too soft and needed to be replaced. The tires were not replaced. The manufacturer was informed of the failure and a case was opened for the failure. The failure mileage was 8,616.
NHTSA complaint 11615155 - Filed Mar 3, 2024Failure Mar 2, 2024Juncos, PREngine, Fuel/propulsion system, Power train
Sudden engine stalling in the middle of a highway with extremely heavy traffic and stopped in the center lane. Needs to wait inside the car with a passenger in a very scary, tense situation and exposed to serious accident, until a towing arrive for about 1.5 hrs later. The car was towed to the dealer. Since I was in the middle of a highway, I wasn’t able to exit the car to verify the car. But, the engine stalling was compatible with fuel delivery starvation. The fuel tank was full. The starter spin and electric system was functional, so electric voltage was not an issue. No check engine light on, no alerts messages, nothing. Just suddenly engine power loose, stalling and the engine stop. Check engine light on after a lot of cranking. Never fire back.
NHTSA complaint 11575122 - Filed Dec 20, 2023Failure Dec 20, 2023Baltimore, MDFuel/propulsion system
The vehicle stalled while driving. I pulled over because as I press on the gas the car wouldn’t accelerate in speed . I turned the vehicle off and tried to start the car but it wouldn’t start . I was stranded on side the road for 4 hours to get a tow truck tow the vehicle to the Lexus dealer. No warning signs or indicators. Believe to the the fuel pump being bad and causing the issue.
NHTSA complaint 11561214 - Filed Aug 30, 2023Failure Aug 30, 2023El Centro, CABody
There has been a reported issue on the driver side with the bumper separating issue and ive had it replaced same issue and so has my buddy and im hearing that a recall should be coming in regards to fixing this issue. If you guys can figure out this problem im sure all of IS500 car owners would really appreciate it. The car cost too much to have this bumper separation issue. Thank you.
NHTSA complaint 11541658
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
33 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- L-SB-0057-22 Rev2 Feb 2, 2026 · Service Bulletin/Repair Instructions
OBSOLETE NOTICE February 2, 2026: This bulletin is now obsolete. Please see L-SB-0004-26. - L-SB-0004-26 Jan 23, 2026 · Service Bulletin/Repair Instructions
Some 2018 – 2025 model year Lexus vehicles equipped with the Enform™ 2.0 Navigation System, require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. - L-SB-0030-24 Rev2 Dec 15, 2025 · Service Bulletin/Repair Instructions
Some 2005 – 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to… - L-TT-0326-23 Rev2 Aug 19, 2025 · Service Bulletin/Repair Instructions
Some customers may experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assist those customers with user issues, use… - L-SB-0032-25 Jul 30, 2025 · Service Bulletin/Repair Instructions
Some 2016 – 2020 model year GS F, 2008 – 2014 model year IS F, 2022 – 2025 model year IS 500, 2018 – 2025 model year LC 500, 2021 – 2025 model year LC 500c, and 2015 – 2025 model year RC F vehicles with 2UR-GSE engines may exhibit a MIL ON condition with on… - L-SB-0043-23 Rev1 Jun 13, 2025 · Service Bulletin/Repair Instructions
The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks. - L-TT-0341-25 Apr 2, 2025 · Service Bulletin/Repair Instructions
To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requeste… - L-TT-0341-25 Apr 2, 2025 · Service Bulletin/Repair Instructions
To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requeste… - L-SB-0017-19 Rev1 Feb 7, 2025 · Service Bulletin/Repair Instructions
Some 2010 – 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard™. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard™. The wrinkles may trap water and cause the paint to stai… - L-SB-0017-19 Rev1 Feb 7, 2025 · Service Bulletin/Repair Instructions
Some 2010 – 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard™. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard™. The wrinkles may trap water and cause the paint to stai… - L-SB-0057-22 Rev2 Jan 14, 2025 · Service Bulletin/Repair Instructions
Some 2018 – 2025 model year Lexus vehicles equipped with the Enform™ 2.0 Navigation System, require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver … - L-SB-0030-24 Rev1 Jul 29, 2024 · Service Bulletin/Repair Instructions
Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to… - L-SB-0007-21 Rev2 Jul 2, 2024 · Service Bulletin/Repair Instructions
Some 2015 – 2017 model year NX 200t, 2016 – 2017 model year GS 200t, IS 200t, and RC 200t, 2018 – 2019 model year GS 300, and 2018 – 2021 model year NX 300, and 2018 – 2024 model year IS 300 and RC 300 vehicles equipped with an 8AR-FTS engine may exhibit a … - L-SB-0030-24 Rev1 Jul 29, 2024 · Service Bulletin/Repair Instructions
Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to… - L-SB-0007-21 Rev2 Jul 2, 2024 · Service Bulletin/Repair Instructions
Some 2015 – 2017 model year NX 200t, 2016 – 2017 model year GS 200t, IS 200t, and RC 200t, 2018 – 2019 model year GS 300, and 2018 – 2021 model year NX 300, and 2018 – 2024 model year IS 300 and RC 300 vehicles equipped with an 8AR-FTS engine may exhibit a … - L-SB-0030-24 Jun 21, 2024 · Service Bulletin/Repair Instructions
Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is t… - L-SB-0030-24 Jun 21, 2024 · Service Bulletin/Repair Instructions
Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is t… - L-SB-0023-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before… - L-SB-0024-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especi… - L-SB-0022-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and deckl… - L-SB-0021-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
Lexus vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to… - L-SB-0020-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small… - L-SB-0023-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before… - L-SB-0024-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especi… - L-SB-0022-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and deckl… - L-SB-0021-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
Lexus vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to… - L-SB-0020-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small… - L-SB-0010-24 Mar 6, 2024 · Service Bulletin/Repair Instructions
TSB: Some 2022 ? 2024 model year IS 500 vehicles may exhibit a left front (driver?s side) front bumper popped out near the fender and headlight area. - LSB005722 Feb 20, 2024 · Service Bulletin/Repair Instructions
TSB: Some 2018 ? 2022 model year Lexus vehicles equipped with the Enform? 2.0 Navigation System, require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to del… - LSB006023 Nov 15, 2023 · Service Bulletin/Repair Instructions
TSB: Some 2019 ? 2023 model year ES 350, 2018 ? 2023 model year IS 350, IS 300, RC 350, RC 300, 2016 ? 2022 model year RX 350, and 2016 ? 2020 model year GS 350 vehicles equipped with a 2GR-FKS engine may exhibit a knocking noise from the vacuum pump at idl… - LSB004323 Aug 21, 2023 · Service Bulletin/Repair Instructions
TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repairing refrigerant l… - LTT032623 Aug 17, 2023 · Service Bulletin/Repair Instructions
TT: A very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assist those customers… - L-SB-0037-23 Jul 3, 2023 · Service Bulletin/Repair Instructions
TSB: Some 2021 ? 2024 model year Lexus vehicles use hub bolts in place of studs/nuts to fasten the wheels to the vehicle. If non-compatible wheels or hub bolts/nuts are installed, there is increased risk that the wheel(s) could come off resulting in a crash…
Source: NHTSA manufacturer communications files.