Complaints over time
Complaints about the 2017 Lexus IS200T peaked in 2018, with 2 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2017 Lexus IS200T
Sedan, gasoline, 4x2, built in Japan. Owner complaints on file from Sep 21, 2017 to Sep 30, 2021.
Recall campaigns covering this model year23.36M vehicles or units across those campaigns
Owner complaints7Below the median 2017 sedan
Severity index0.02017 sedans average 7.4
First 24 months2Complaints in its first two years
Components
29% of complaints about the 2017 Lexus IS200T name airbags
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
2 recall campaigns cover the 2017 Lexus IS200T
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 20V-682 | Nov 4, 2020 | Low-pressure fuel pump inside the fuel tank may fail | Fuel system | 1,525,742 | Part replacement |
| 20V-012 | Jan 13, 2020 | On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser,… | Fuel system | 1,830,752 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2017 Lexus IS200T
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
7 complaints on file, page 1 of 1.
- Filed Sep 30, 2021Failure Sep 26, 202126,000 milesRock Hill, SCSuspension
The contact owns a 2017 Lexus IS200T. The contact stated that while driving at various speeds, grinding noises were heard and the front driver side tire would jump. The vehicle was taken to the dealer and the dealer test drove the vehicle and diagnosed it with tire scrub. The vehicle was taken to another dealer Lexus of Seattle (20300 Hwy 99, Lynnwood, WA 98036), and diagnosed as tire scrub from suspension and tire friction with the geometry of the vehicle from manufacturing. The contact was informed by the dealer that the grinding noises were normal, and no correction was needed. The vehicle was not repaired. The manufacturer was made aware of the failure but did not provide assistance since the contact had purchased the vehicle from a third party. The failure mileage was approximately 26,000.
NHTSA complaint 11435032 - Filed Mar 15, 2021Failure Mar 1, 202154,000 milesBrandon, FLFuel system, Gasoline
TL* THE CONTACT OWNS A 2017 LEXUS IS200T. THE CONTACT STATED THAT AFTER RE-FUELING, THE VEHICLE WOULD NOT IMMEDIATELY START. ADDITIONALLY, WHILE DRIVING AT AN UNDISCLOSED SPEED, THE TRANSMISSION FAILED TO PROPERLY SHIFT GEARS. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER LEXUS OF WESLEY CHAPEL LOCATED AT 5350 EAGLESTON BLVD, WESLEY CHAPEL, FL 33544 WHO DIAGNOSED THAT THE FUEL PUMP WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 20V682000 (FUEL SYSTEM, GASOLINE). THE CONTACT INDICATED THAT THE VEHICLE HAD EXPERIENCED SAME FAILURE LISTED IN THE RECALL. THE MANUFACTURER WAS NOT YET NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000.
NHTSA complaint 11402978 - Filed Dec 28, 2020Failure Oct 15, 202058,000 milesLOS Angeles, CAFuel system, Gasoline
TL* THE CONTACT OWNS A 2017 LEXUS IS200T. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED UPON DEPRESSING OF THE ACCELERATOR PEDAL WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE PUSH TO START BUTTON WAS DEPRESSED MULTIPLE TIMES FOR THE VEHICLE TO OPERATE AS NEEDED. UPON INVESTIGATION, THE CONTACT DISCOVERED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. AUTONATION TOYOTA CERRITOS (18700 STUDEBAKER RD, CERRITOS, CA 90703, (562) 802-4000) WAS CONTACTED BY PHONE AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint 11385340 - Filed Feb 20, 2020Failure Feb 20, 202013,000 milesRiverside, CAWheels
LEASED A BRAND NEW LEXUS 2017 IS200T F SPORT. HAD TO GET NEW BRAKE PADS ON THE FRONT AT 13K MILES AND THEN AGAIN AT 22K MILES. I DRIVE THE CAR ABOUT 10K MILES A YEAR ONLY FOR SHORT WORK AND SCHOOL COMMUTE. I HAVE NEVER RACED OR OVER USED THE BRAKES REAR BRAKE PADS ARE STILL ORIGINAL. .
NHTSA complaint 11310471 - Filed Sep 7, 2018Failure Aug 1, 2018Visalia, CAAir bags
SRS AIRBAG MALFUNCTION
NHTSA complaint 11127999 - Filed Jul 28, 2018Failure Jun 1, 2017Visalia, CAAir bags, Electrical system, Vehicle speed control
HAS THROWN A CODE ABOUT AIRBAGS. I ALSO HAVE ISSUES WITH AT TIMES THE VEHICLE WILL NOT START. ATTACHED MULTIPLE PICTURES (DEPRESS BRAKE, BRAKE FLUID LOW)THE CRUISE CONTROL WOULD NOT SET ON MULTIPLE OCCASIONS. (RADAR CAN'T BE SET.) I DIDN'T GET A PICTURE I WAS DRIVING. I HAVE HAD A LOT OF ISSUES WITH MY CAR. WITHIN THE FIRST 5 MONTHS OF PURCHASING THE VEHICLE.
NHTSA complaint 11114320 - Filed Sep 21, 2017Failure Aug 12, 2017320 milesSAN Francisco, CAExterior lighting
TL* THE CONTACT OWNS A 2017 LEXUS IS200T. THE CONTACT STATED THAT THE HEADLAMPS FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO LEXUS OF SERRAMONTE (700 SERRAMONTE BLVD IN COLMA, CA), BUT THE FAILRE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND RECOMMENDED THE CONTACT FILE FOR THE STATE LEMON LAW. THE FAILURE MILEAGE WAS APPROXIMATELY 320.
NHTSA complaint 11024866
Source: NHTSA ODI complaints file.
Investigations
1 NHTSA investigation on file
- EA21002 Engineering analysis, Airbags
Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021, still open
Source: NHTSA ODI investigations file.
Service bulletins
98 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- 23LE01 Feb 9, 2023 · Service Bulletin/Repair Instructions
DL: On December 20, 2022, a settlement of claims for certain low pressure fuel pumps was approved by the federal court. The settlement includes Lexus?s agreement to provide a Customer Support Program for certain 2013-2020 model year (MY) vehicles originally… - LSB000523 Feb 9, 2023 · Service Bulletin/Repair Instructions
TSB: Some 2013 ? 2020 model year Lexus vehicles may exhibit a hard start and/or MIL ON condition with one or more of the following Diagnostic Trouble Codes (DTCs): ?DTC P0171 and/or P0174 (System Too Lean Bank 1/Bank 2) ?DTC P0087 Fuel Rail / System Pre… - KLG Technical In Dec 1, 2022 · Service Bulletin/Repair Instructions
TI: 19LE05 Expired December 1, 2022 - KLG Dealer Packa Dec 1, 2022 · Service Bulletin/Repair Instructions
DP: Limited Service Campaign KLG expired December 01, 2022 - 19LE05 Technical Dec 1, 2022 · Service Bulletin/Repair Instructions
TI: 19LE05 Expired December 1, 2022 - 19LE05 Dealer Pa Dec 1, 2022 · Service Bulletin/Repair Instructions
DP: Customer Support Program 19LE05 expired December 1, 2022. - Safety Recall 22 Apr 13, 2022 · Service Bulletin/Repair Instructions
Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022 - L-SB-0004-22 Feb 24, 2022 · Service Bulletin/Repair Instructions
TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this servi… - L-SB-0002-22 Jan 28, 2022 · Service Bulletin/Repair Instructions
TSB: This Service Bulletin includes guidelines meant to help determine whether to repair or replace a wire harness assembly based on damage type. This Service Bulletin should be used in conjunction with the applicable model and model year Electronic Wiring … - Lexus PRO19-02 - Jan 12, 2022 · Service Bulletin/Repair Instructions
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests i… - LSB001416 Mar 17, 2016 · Service Bulletin/Repair Instructions
Leather Care Best Practices. - L-TT-0303-21 Sep 3, 2021 · Service Bulletin/Repair Instructions
TT: When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environments. - Lexus PRO21-UFRM May 24, 2021 · Service Bulletin/Repair Instructions
POL: UPDATES TO THE 2014-2021 LEXUS UNIVERSAL FLAT RATE MANUAL - L-TT-0221-17Rev1 Mar 22, 2018 · Service Bulletin/Repair Instructions
Diagnosis of bluetooth connectivity complaints. - Lexus Safety Re Mar 31, 2021 · Service Bulletin/Repair Instructions
Lexus Safety Recall and Service Campaign - Technician Certification Requirements - L-SB-0007-21 Mar 30, 2021 · Service Bulletin/Repair Instructions
TSB: Some 2015 ? 2017 model year NX 200t, 2016 ? 2017 model year GS 200t, IS 200t, and RC 200t, 2018 ? 2019 model year GS 300, and 2018 ? 2020 model year IS 300, NX 300, and RC 300 vehicles equipped with an 8AR-FTS engine may exhibit a MIL ON condition with… - L-TT-0281-20 Rev Mar 16, 2021 · Service Bulletin/Repair Instructions
TT: Some customers may encounter Bluetooth® connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth® Audio functions are no longer f… - L-SB-0001-21 Rev Feb 11, 2021 · Service Bulletin/Repair Instructions
TSB: Some 2013 ? 2017 model year Lexus vehicles may exhibit one of the following HVAC conditions. ?Uneven temperature or air flow between the vents. ?Little or no air flow from the vent(s). ?Improper MODE control function. Additionally, some vehic… - L-SB-0001-21 Jan 11, 2021 · Service Bulletin/Repair Instructions
TSB: Some 2013 ? 2017 model year Lexus vehicles may exhibit one of the following HVAC conditions. ?Uneven temperature or air flow between the vents ?Little or no air flow from the vent(s) ?Improper MODE control function Additionally, some vehicles… - L-SB-0039-20 Oct 16, 2020 · Service Bulletin/Repair Instructions
TSB: This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 ? 2021 model year Lexus vehicles. - L-SB-0094-16 Rev Sep 8, 2020 · Service Bulletin/Repair Instructions
TSB: Some 2016 ? 2020 model year Lexus vehicles with navigation (version less than A1##8020) may exhibit one or more of the following conditions: ?Pink or purple flashing navigation screen. ?Black or blank navigation screen. ?Navigation reset or reboo… - KLG_19LE05-TI-Up Aug 24, 2020 · Service Bulletin/Repair Instructions
TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN KLG CUSTOMER SUPPORT PROGRAM 19LE05 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE - L-SB-0002-20 Rev Aug 5, 2020 · Service Bulletin/Repair Instructions
TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired acco… - L-SB-0002-20 Rev Aug 5, 2020 · Service Bulletin/Repair Instructions
TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired acco… - L-TT-0265-19 Rev Jul 20, 2020 · Service Bulletin/Repair Instructions
TT: The new DCA-8000 Diagnostic Charger may cause your facility?s Ground Fault Circuit Interrupter (GFCI) breaker to trip. A GFCI breaker can be tripped for various reasons, one of the reasons may be related to the DCA-8000. We are investigating this issue … - L-SB-0023-20 Jun 23, 2020 · Service Bulletin/Repair Instructions
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. ST004-01, SU001-08, and L-SB-0174-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure to review the ent… - Lexus Safety Re May 1, 2020 · Service Bulletin/Repair Instructions
Safety Recall and Service Campaign - Technician Certification Requirements - L-SB-0019-20 Apr 24, 2020 · Service Bulletin/Repair Instructions
TSB: Some 2017 ? 2019 model year Lexus vehicles may exhibit one or more of the following conditions: ?Uneven temperature or air flow between the vents ?Little or no air flow from the vent(s) ?Improper MODE control function Some vehicles may also e… - L-SB-0179-17 Obs Apr 6, 2020 · Service Bulletin/Repair Instructions
TSB: OBSOLETE NOTICE April 06, 2020: This bulletin is now obsolete. Please see L-SB-0008-20. Replacement Certification Labels and VIN Plates - L-SB-0008-20 Apr 6, 2020 · Service Bulletin/Repair Instructions
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, PG002-90, L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003 9… - L-TT-0254-18 Mar 26, 2020 · Service Bulletin/Repair Instructions
TT: In certain cases of leaking air conditioning systems, the root cause of the leak is inadvertently overlooked, causing a repeat repair. To improve customer satisfaction and repair A/C system leaks in one dealer visit, Toyota has developed a set of guid… - L-TT-0282-20 Mar 19, 2020 · Service Bulletin/Repair Instructions
TT: Some vehicles may continue to experience abnormal blend door noise when changing the HVAC temperature setting after the air conditioner radiator assembly (evaporator case) was replaced for the same condition. - L-SB-0034-18_Rev Mar 10, 2020 · Service Bulletin/Repair Instructions
TSB: Some 2013 ? 2020 model year Lexus AWD F Sport and non-F Sport model vehicles may exhibit a squeal/squeak noise from the front brake pads. For customers who find this characteristic objectionable, an updated shim kit is now available as a service part. - L-SB-0008-19_Rev Mar 9, 2020 · Service Bulletin/Repair Instructions
TSB: Some 2014 ? 2020 model year IS350, 2016 ? 2017 model year IS200t, and 2018 ? 2020 model year IS300 may exhibit a squeal/squeak noise from the front brake pads. This is only applicable on 2WD F Sport vehicles. This condition may be present at city, high… - L-TT-0281-20 Mar 9, 2020 · Service Bulletin/Repair Instructions
TT: Some customers may encounter Bluetooth® connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth® Audio functions are no longer … - L-SB-0060-13 Obs Feb 6, 2020 · Service Bulletin/Repair Instructions
TSB: February 06, 2020: This bulletin is now obsolete. Please see L-SB-0003-20. - KLG_Dealer Packa Dec 10, 2019 · Service Bulletin/Repair Instructions
Dealer Package: 12/10/2019 Vehicle total has increased by approximately 6,260 vehicles. Vehicles were moved from Customer Support Program 19LE05 and added to Limited Service Campaign KLG. The Data Communication Module (DCM) in the subject vehicles are equip… - KLG_Area Letter_ Sep 12, 2019 · Service Bulletin/Repair Instructions
Area Letter: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programm… - L-TT-0272-19 Nov 8, 2019 · Service Bulletin/Repair Instructions
TT: Some vehicles with Pioneer 12.3? (or 10.3? IS) Navigation may encounter an intermittent Pink flash on the display followed by a system reset. - 19LE05 - Dealer Oct 17, 2019 · Service Bulletin/Repair Instructions
Dealer Package: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect progra… - 19LE05 - Area Le Oct 17, 2019 · Service Bulletin/Repair Instructions
Area Letter: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programmi… - 19LE05 - Region Oct 17, 2019 · Service Bulletin/Repair Instructions
Region Email: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect program… - L-TT-0221-17_Rev Oct 11, 2019 · Service Bulletin/Repair Instructions
TT: Some customers may encounter Bluetooth® connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth® Audio functions are no longer func… - KLG - Dealer Pac Oct 2, 2019 · Service Bulletin/Repair Instructions
Dealer Package: 10/02/19 KLG: Vehicle applicability for remedy in relation to Safety Connect Subscription. The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Posit… - L-TT-0265-19 Jul 18, 2019 · Service Bulletin/Repair Instructions
TT: The new DCA-8000 Diagnostic Charger may cause your facility?s Ground Fault Circuit Interrupter (GFCI) breaker to trip. A GFCI breaker can be tripped for various reasons, one of the reasons may be related to the DCA-8000. We are investigating this issue … - L-TT-0263-19 Jun 25, 2019 · Service Bulletin/Repair Instructions
TT: The new 12V Battery Warranty Testers (DSS-5000 & DCA-8000) require certain information to generate a test result and warranty code. Below is an explanation of what information is required when testing a 12V battery on the new Warranty Battery Testers. - Technician Certi Jan 31, 2017 · Service Bulletin/Repair Instructions
Update on Technician Certification Requirements. - L-TT-0257-19 Feb 14, 2019 · Service Bulletin/Repair Instructions
TT: Some models are equipped with front and rear wheels of different offsets or width. Wheel offset, defined as the distance between the wheel?s centerline and the wheel-to-rotor mounting surface, affects the clearance between the back of the wheel and surr… - LSB010417 Jan 25, 2017 · Service Bulletin/Repair Instructions
TSB: Some 2017 model year Lexus vehicles equipped with Lexus Display Audio (non-embedded navigation system) have the capability of utilizing a cell phone data-driven navigation app called Scout® GPS link. A download and installation process is required to … - L-TT-0245-18 Aug 17, 2018 · Service Bulletin/Repair Instructions
TT: When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environments. - L-TT-0245-18 Aug 17, 2018 · Service Bulletin/Repair Instructions
TT: When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environments. - L-TT-250-18 Sep 27, 2018 · Service Bulletin/Repair Instructions
TT: Vehicle control apps might not operate as expected at times due to preconditions (normal operating parameters) not being established, vehicle settings and/or network/cellular coverage concerns. - L-TT-0222-17 Apr 12, 2017 · Service Bulletin/Repair Instructions
TT: During previous air conditioning service, leakage prevention agent (A/C stop leak) may have been added to the A/C system. Adding stop leak products to the A/C system is not a recommended or approved Lexus repair process. During A/C service, moisture ent… - L-TT-0182-15 Apr 4, 2017 · Service Bulletin/Repair Instructions
TT: Rev1 iPhone text messages do not appear on multimedia display. - L-TT-0241-18 May 17, 2018 · Service Bulletin/Repair Instructions
TT: Some vehicles may experience a condition in which the LH or RH rear spoiler exhibits a gap, looseness or separation from trunk lid. - L-TT-0179-15 Rev May 6, 2016 · Service Bulletin/Repair Instructions
TT: After the DCM has been replaced, Lexus Enform Remote is unable to remote unlock/lock the doors or remote start the vehicle. - L-TT-0202-16 May 6, 2016 · Service Bulletin/Repair Instructions
TT: Some customers may experience difficulty programming HomeLink. - L-TT-0179-15 May 13, 2015 · Service Bulletin/Repair Instructions
TT: After the DCM has been replaced, Lexus Enform Remote is unable to remote unlock/lock the doors or remote start the vehicle. - L-SB-0030-16 Jul 1, 2016 · Service Bulletin/Repair Instructions
TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-ter… - L-SB-0014-16 Mar 17, 2016 · Service Bulletin/Repair Instructions
LSB: The purpose of this Technical Service Bulletin is to elevate awareness and provide best practices for leather care in Lexus vehicles. As an additional resource, if the vehicle is equipped with factory leather seats, the vehicle Owner's Manual will high…
Source: NHTSA manufacturer communications files.