Complaints over time
Complaints about the 2024 Lexus LC peaked in 2023, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2024 Lexus LC
Coupe, gasoline, 4x2, built in Japan. Owner complaints on file from Dec 21, 2023 to Aug 6, 2025.
Recall campaigns covering this model year21.04M vehicles or units across those campaigns
Owner complaints3Close to the median 2024 coupe
Severity index0.02024 coupes average 7.5
First 24 months3Complaints in its first two years
Components
67% of complaints about the 2024 Lexus LC name structure
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
2 recall campaigns cover the 2024 Lexus LC
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 25V-744 | Oct 30, 2025 | Software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse | Back-over prevention | 1,024,407 | Software update |
| 24V-124 | Feb 21, 2024 | Due to incorrect programming of the parking-assist electronic control unit (ECU) software, the rearview camera image may not immediately display… | Back-over prevention | 18,616 | Software update |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2024 Lexus LC
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
3 complaints on file, page 1 of 1.
- Filed Aug 6, 2025Failure Aug 6, 2025Floral Park, NYBody, Unknown or other
GOOD DAY GENTLEMEN: THIS REPORT IS CONCERNING A KNOWN, ONGOING AND POTENTIALLY DANGEROUS PROBLEM WITH LEXUS LC500 CARS FROM 2018 UP TO AND INCLUDING 2025 COUPES AND CONVERTIBLES. THE PROBLEM CONCERNS THE DOOR HANDLES/ACTUATORS. APPARENTLY WATER SEEMS TO BE THE CULPRIT. THE MECHANICAL AND ELECTRONIC EQUIPMENT INSIDE BOTH DOORS FAIL AFTER A WHILE INVARIABLY ON ALL THESE CARS DUE TO WATER GETTING INSIDE. LEXUS KNOWS ABOUT THIS ONGOING VERY COMMON PROBLEM AND SUPPOSEDLY IS LOOKING INTO IT. THE REASON I AM NOTIFYING YOU IS GOD FORBID A DRIVER GETS INVOLVED IN A SERIOUS ACCIDENT FIRST RESPONDERS MAY NOT BE ABLE TO EXTRICATE THE OCCUPANTS EASILY VIA THE DOORS. THE DOOR/ACTUATORS FAIL AND OWNERS REPORT THAT THEY CANNOT OPEN THEIR DOORS AT ALL WITH OR WITHOUT THEIR KEY FOBS FROM THE OUTSIDE. FORTUNATELY I HAVE A 2024 COUPE AND THIS HAS NOT HAPPENED TO ME AS OF YET BUT I DO EXPECT IT TO HAPPEN EVENTUALLY BECAUSE I HAVE MULTIPLE INTERACTIONS WITH MANY LC500 OWNERS AND THIS IS REPORTED CONSTANTLY. I DO FEEL THAT THIS A SERIOUS SAFETY CONCERN AND AS A FEDERAL AGENCY I ASK YOU TO PLEASE CHECK INTO THIS TO SEE IF LEXUS CAN TAKE STEPS TO MITIGATE THIS SERIOUS PROBLEM. I WILL say that other than this isolated problem Lexus does in fact manufacture an excellent vehicle and I am very happy with mine. APPARENTLY EVERY VEHICLE DOES HAVE SOME TYPE OF "ACHILLES HEEL" AND THIS DOOR/ACTUATOR PROBLEM IS THE LC500'S. THANK YOU FOR YOUR ATTENTION TO THIS MATTER.
NHTSA complaint 11678935 - Filed May 14, 2024Failure May 7, 2024Bowie, MDUnknown or other
i have 2024 lexus lc 500 convertible not alignment gap was big and lexus not go to fix it
NHTSA complaint 11588761 - Filed Dec 21, 2023Failure Sep 30, 202370 milesGoodlettsville, TNBody
The contact owns a 2024 Lexus LC500. The contact stated that the convertible top was leaking. While driving at approximately 70 MPH in the rain, water started to enter the vehicle. The contact stated that the passenger used paper towels and clothing to capture the water. There were no warning lights illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The vehicle was taken to another local dealer, Lexus of Melbourne (6927 Bromley Drive, Melbourne, FL 32940) where it was diagnosed that there was an intrusion of the water. The gasket pillar was disassembled and realigned. The vehicle was repaired. The manufacturer was notified of the failure and opened a case. The failure mileage was approximately 258.
NHTSA complaint 11561284
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
44 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- L-SB-0003-26 Jan 21, 2026 · Service Bulletin/Repair Instructions
Certain 2018 – 2026 model year LC 500 and 2018 – 2025 LC 500h vehicles are equipped with high-friction brake pads specifically designed for superior braking performance and response. As a result, the front or rear brakes may exhibit a squeal/squeak noise. F… - L-SB-0030-24 Rev2 Dec 15, 2025 · Service Bulletin/Repair Instructions
Some 2005 – 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to… - L-SB-0039-25 Sep 9, 2025 · Service Bulletin/Repair Instructions
A new head unit software update is available for 2023 – 2024 model year ES 250, ES 300h, ES 350, LS 500h, and UX 250h; 2023 model year LS 500; 2024 model year GX 550, LC 500, LC 500c, and LC 500h vehicles equipped with Lexus Multimedia earlier than version … - L-TT-0326-23 Rev2 Aug 19, 2025 · Service Bulletin/Repair Instructions
Some customers may experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assist those customers with user issues, use… - L-SB-0032-25 Jul 30, 2025 · Service Bulletin/Repair Instructions
Some 2016 – 2020 model year GS F, 2008 – 2014 model year IS F, 2022 – 2025 model year IS 500, 2018 – 2025 model year LC 500, 2021 – 2025 model year LC 500c, and 2015 – 2025 model year RC F vehicles with 2UR-GSE engines may exhibit a MIL ON condition with on… - L-SB-0043-23 Rev1 Jun 13, 2025 · Service Bulletin/Repair Instructions
The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks. - L-TT-0340-25 Apr 2, 2025 · Service Bulletin/Repair Instructions
To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requeste… - L-TT-0340-25 Apr 2, 2025 · Service Bulletin/Repair Instructions
To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requeste… - L-SB-0017-19 Rev1 Feb 7, 2025 · Service Bulletin/Repair Instructions
Some 2010 – 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard™. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard™. The wrinkles may trap water and cause the paint to stai… - L-SB-0017-19 Rev1 Feb 7, 2025 · Service Bulletin/Repair Instructions
Some 2010 – 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard™. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard™. The wrinkles may trap water and cause the paint to stai… - L-SB-0034-23 Rev2 Oct 1, 2024 · Service Bulletin/Repair Instructions
Some 2023 model year ES 250, ES 300h, ES 350, and UX 250h vehicles with DCM firmware version earlier than LG-N210ee9999-09 may exhibit a condition in which the vehicle customize settings menu is unavailable in the head unit after connecting to Techstream. … - L-SB-0030-24 Rev1 Jul 29, 2024 · Service Bulletin/Repair Instructions
Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to… - L-SB-0030-24 Rev1 Jul 29, 2024 · Service Bulletin/Repair Instructions
Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to… - L-SB-0030-24 Jun 21, 2024 · Service Bulletin/Repair Instructions
Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is t… - L-SB-0030-24 Jun 21, 2024 · Service Bulletin/Repair Instructions
Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is t… - L-SB-0023-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before… - L-SB-0024-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especi… - L-SB-0022-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and deckl… - L-SB-0021-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
Lexus vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to… - L-SB-0020-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small… - L-SB-0023-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before… - L-SB-0024-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especi… - L-SB-0022-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and deckl… - L-SB-0021-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
Lexus vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to… - L-SB-0020-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small… - L-SB-0011-24 Mar 7, 2024 · Service Bulletin/Repair Instructions
TSB: Some 2022 ? 2024 model year LC 500 Convertible vehicles may exhibit sunlight penetrating through a gap on the passenger side at the A-pillar and soft top joint. - L-SB-0006-23 Jan 26, 2024 · Service Bulletin/Repair Instructions
TSB: A head unit software update is now available for 2022 model year LX 600, NX 250, NX 350, NX 350h, and NX 450h+ vehicles equipped with Lexus Multimedia (version 1020 or earlier). This update provides improved performance and capability for the followi… - L-SB-0015-23 Jan 3, 2024 · Service Bulletin/Repair Instructions
TSB: Hybrid and battery electric vehicles are equipped with two types of batteries: ?Hybrid Vehicle (HV) battery ?Auxiliary (12V) battery If the hybrid vehicle or battery electric vehicle is placed into storage, the State-Of-Charge (SOC) of its HV b… - L-SB-0026-23 Rev Dec 21, 2024 · Service Bulletin/Repair Instructions
TSB: 2024 model year Lexus vehicles are equipped with driver side floor mat retaining hooks (clips) to secure the floor mat in the correct position. In addition, some models may also utilize retaining hooks (clips) for passenger side and rear seat floor mat… - L-SB-0019-23 Rev Dec 21, 2024 · Service Bulletin/Repair Instructions
TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term… - L-SB-0016-23 Rev Dec 21, 2024 · Service Bulletin/Repair Instructions
TSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenan… - L-SB-0025-23 Rev Dec 20, 2024 · Service Bulletin/Repair Instructions
TSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the veh… - LSB002623 Aug 28, 2023 · Service Bulletin/Repair Instructions
TSB: 2024 model year Lexus vehicles are equipped with driver side floor mat retaining hooks (clips) to secure the floor mat in the correct position. In addition, some models may also utilize retaining hooks (clips) for passenger side and rear seat floor mat… - LSB001523 Aug 28, 2023 · Service Bulletin/Repair Instructions
TSB: Hybrid and battery electric vehicles are equipped with two types of batteries: ?Hybrid Vehicle (HV) battery ?Auxiliary (12V) battery If the hybrid vehicle or battery electric vehicle is placed into storage, the State-Of-Charge (SOC) of its HV b… - LSB001623 Aug 28, 2023 · Service Bulletin/Repair Instructions
TSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenan… - LSB002523 Aug 24, 2023 · Service Bulletin/Repair Instructions
TSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the veh… - LSB001923 Aug 24, 2023 · Service Bulletin/Repair Instructions
TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term… - LTT032623 Aug 17, 2023 · Service Bulletin/Repair Instructions
TT: A very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assist those customers… - L-SB-0037-23 Jul 3, 2023 · Service Bulletin/Repair Instructions
TSB: Some 2021 ? 2024 model year Lexus vehicles use hub bolts in place of studs/nuts to fasten the wheels to the vehicle. If non-compatible wheels or hub bolts/nuts are installed, there is increased risk that the wheel(s) could come off resulting in a crash… - L-SB-0035-23 May 25, 2023 · Service Bulletin/Repair Instructions
TSB: This bulletin contains the vehicle specific pre-delivery services for 2024 model year LC 500, LC 500 Convertible, and LC 500 Hybrid vehicles. Additionally, refer to the applicable Pre-Delivery Service (PDS) Check Sheet for services to be performed - L-SB-0026-23 Apr 7, 2023 · Service Bulletin/Repair Instructions
TSB: 2024 model year Lexus vehicles are equipped with driver side floor mat retaining hooks (clips) to secure the floor mat in the correct position. In addition, some models may also utilize retaining hooks (clips) for passenger side and rear seat floor mat… - L-SB-0025-23 Apr 7, 2023 · Service Bulletin/Repair Instructions
TSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the veh… - L-SB-0019-23 Mar 14, 2023 · Service Bulletin/Repair Instructions
TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term… - L-SB-0016-23 Mar 13, 2023 · Service Bulletin/Repair Instructions
TSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenan…
Source: NHTSA manufacturer communications files.