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Model year

2023 Lexus LS Hybrid

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recalls (2)Complaints (0)Investigations (0)Bulletins (39)
Recall campaigns covering this model year21.04M vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2023 Lexus LS Hybrid by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

2 recall campaigns cover the 2023 Lexus LS Hybrid

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2023 Lexus LS Hybrid
CampaignFiledSubjectComponentVehiclesRemedy
25V-744Oct 30, 2025Software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverseBack-over prevention1,024,407Software update
24V-124Feb 21, 2024Due to incorrect programming of the parking-assist electronic control unit (ECU) software, the rearview camera image may not immediately display…Back-over prevention18,616Software update
Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2023 Lexus LS Hybrid

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    NHTSA has not opened an investigation on this model year

    Source: NHTSA ODI investigations file.
    All investigations
    Service bulletins

    39 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

    • L-SB-0037-22 Rev2 Aug 25, 2026 · Over The Air
      Some 2022 – 2023 model year LS 500h AWD vehicles are equipped with Lexus Advanced Drive. This system provides driving support through automated steering, acceleration, and braking under specific operating conditions within controlled access highways. Lexus …
    • L-SB-0030-24 Rev2 Dec 15, 2025 · Service Bulletin/Repair Instructions
      Some 2005 – 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to…
    • L-SB-0039-25 Sep 9, 2025 · Service Bulletin/Repair Instructions
      A new head unit software update is available for 2023 – 2024 model year ES 250, ES 300h, ES 350, LS 500h, and UX 250h; 2023 model year LS 500; 2024 model year GX 550, LC 500, LC 500c, and LC 500h vehicles equipped with Lexus Multimedia earlier than version …
    • L-TT-0326-23 Rev2 Aug 19, 2025 · Service Bulletin/Repair Instructions
      Some customers may experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assist those customers with user issues, use…
    • L-SB-0043-23 Rev1 Jun 13, 2025 · Service Bulletin/Repair Instructions
      The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.
    • L-TT-0340-25 Apr 2, 2025 · Service Bulletin/Repair Instructions
      To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requeste…
    • L-TT-0340-25 Apr 2, 2025 · Service Bulletin/Repair Instructions
      To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requeste…
    • L-SB-0036-22 Rev2 Feb 10, 2025 · Service Bulletin/Repair Instructions
      Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bu…
    • L-SB-0013-24 Rev1 Feb 10, 2025 · Service Bulletin/Repair Instructions
      The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased and can never be reused. Another feature, Add/Remove Key, is als…
    • L-SB-0017-19 Rev1 Feb 7, 2025 · Service Bulletin/Repair Instructions
      Some 2010 – 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard™. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard™. The wrinkles may trap water and cause the paint to stai…
    • L-SB-0036-22 Rev2 Feb 10, 2025 · Service Bulletin/Repair Instructions
      Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bu…
    • L-SB-0013-24 Rev1 Feb 10, 2025 · Service Bulletin/Repair Instructions
      The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased and can never be reused. Another feature, Add/Remove Key, is als…
    • L-SB-0017-19 Rev1 Feb 7, 2025 · Service Bulletin/Repair Instructions
      Some 2010 – 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard™. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard™. The wrinkles may trap water and cause the paint to stai…
    • L-SB-0035-22 Rev2 Jan 23, 2025 · Service Bulletin/Repair Instructions
      When certain vehicle ECUs are replaced, the ECU Security Key must be written in order for that ECU to communicate on the vehicle network. The GTS+ Software Health Check Results screen has been enhanced to help identify if a replacement ECU requires an ECU S…
    • L-SB-0040-20 Rev2 Dec 10, 2024 · Service Bulletin/Repair Instructions
      This bulletin includes basic procedures for performing a rescue charge at battery on high voltage (HV) Ni-MH and Li-ion batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing the batter…
    • L-SB-0034-23 Rev2 Oct 1, 2024 · Service Bulletin/Repair Instructions
      Some 2023 model year ES 250, ES 300h, ES 350, and UX 250h vehicles with DCM firmware version earlier than LG-N210ee9999-09 may exhibit a condition in which the vehicle customize settings menu is unavailable in the head unit after connecting to Techstream. …
    • L-SB-0030-24 Rev1 Jul 29, 2024 · Service Bulletin/Repair Instructions
      Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to…
    • L-SB-0034-23 Rev1 Jul 8, 2024 · Service Bulletin/Repair Instructions
      Some 2023 model year ES 250, ES 300h, ES 350, and UX 250h vehicles with DCM firmware version earlier than LG-N210ee9999-09 may exhibit a condition in which the vehicle customize settings menu is unavailable in the head unit after connecting to Techstream. S…
    • L-SB-0030-24 Rev1 Jul 29, 2024 · Service Bulletin/Repair Instructions
      Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to…
    • L-SB-0034-23 Rev1 Jul 8, 2024 · Service Bulletin/Repair Instructions
      Some 2023 model year ES 250, ES 300h, ES 350, and UX 250h vehicles with DCM firmware version earlier than LG-N210ee9999-09 may exhibit a condition in which the vehicle customize settings menu is unavailable in the head unit after connecting to Techstream. S…
    • L-SB-0037-22 Rev1 Jun 28, 2024 · Over The Air
      Some 2022 – 2023 model year LS 500h AWD vehicles are equipped with Lexus Advanced Drive. This system provides driving support through automated steering, acceleration, and braking under specific operating conditions within controlled access highways. Lexus …
    • L-SB-0030-24 Jun 21, 2024 · Service Bulletin/Repair Instructions
      Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is t…
    • L-SB-0037-22 Rev1 Jun 28, 2024 · Over The Air
      Some 2022 – 2023 model year LS 500h AWD vehicles are equipped with Lexus Advanced Drive. This system provides driving support through automated steering, acceleration, and braking under specific operating conditions within controlled access highways. Lexus …
    • L-SB-0030-24 Jun 21, 2024 · Service Bulletin/Repair Instructions
      Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is t…
    • L-SB-0023-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
      To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before…
    • L-SB-0024-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
      The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especi…
    • L-SB-0022-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
      Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and deckl…
    • L-SB-0021-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
      Lexus vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to…
    • L-SB-0020-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
      Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small…
    • L-SB-0035-22 Rev1 Apr 11, 2024 · Service Bulletin/Repair Instructions
      When certain vehicle ECUs are replaced, the ECU Security Key must be written in order for that ECU to communicate on the vehicle network. The GTS+ Software Health Check Results screen has been enhanced to help identify if a replacement ECU requires an ECU S…
    • L-SB-0023-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
      To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before…
    • L-SB-0024-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
      The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especi…
    • L-SB-0022-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
      Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and deckl…
    • L-SB-0021-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
      Lexus vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to…
    • L-SB-0020-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
      Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small…
    • L-SB-0035-22 Rev1 Apr 11, 2024 · Service Bulletin/Repair Instructions
      When certain vehicle ECUs are replaced, the ECU Security Key must be written in order for that ECU to communicate on the vehicle network. The GTS+ Software Health Check Results screen has been enhanced to help identify if a replacement ECU requires an ECU S…
    • L-SB-0013-22 Rev Mar 15, 2024 · Service Bulletin/Repair Instructions
      TSB: Some 2018 ? 2023 model year LS 500 and LS 500h vehicles may exhibit a knock/clunk noise from the rear of the vehicle when applying the brakes while driving forward and/or in reverse. The noise is most noticeable when coming to a complete stop. Improved…
    • L-SB-0006-23 Jan 26, 2024 · Service Bulletin/Repair Instructions
      TSB: A head unit software update is now available for 2022 model year LX 600, NX 250, NX 350, NX 350h, and NX 450h+ vehicles equipped with Lexus Multimedia (version 1020 or earlier). This update provides improved performance and capability for the followi…
    • LSB005523A Nov 17, 2023 · Service Bulletin/Repair Instructions
      TSB: Some 2018 ? 2024 model year Lexus vehicles may exhibit a hybrid system warning lamp occurring in below-freezing temperatures (below 32°F or 0°C). After performing a Health Check, one or both of the following Diagnostic Trouble Codes (DTCs) may be prese…
    Source: NHTSA manufacturer communications files.
    About service bulletins