Complaints over time
Complaints about the 2025 Lexus LS Hybrid peaked in 2025, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2025 Lexus LS Hybrid
SUV, hybrid, 4WD/4-Wheel Drive/4x4, built in Japan. Owner complaints on file from Oct 7, 2025 to Jan 22, 2026.
Recall campaigns covering this model year21.03M vehicles or units across those campaigns
Owner complaints2Below the median 2025 suv
Severity index0.02025 suvs average 8.9
First 24 months2Complaints in its first two years
Components
50% of complaints about the 2025 Lexus LS Hybrid name suspension
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
2 recall campaigns cover the 2025 Lexus LS Hybrid
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 26V-094 | Feb 18, 2026 | In the event of transmission solenoid failure, the communication may fail between the transmission electronic control unit (ECU) and the engine… | Powertrain | 4,374 | Software update |
| 25V-744 | Oct 30, 2025 | Software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse | Back-over prevention | 1,024,407 | Software update |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2025 Lexus LS Hybrid
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed Jan 22, 2026Failure Nov 29, 2025Sumter, SCSuspension
My 2025 Lexus 700H F-Sport Bounces or wobbles when in Econ or Comfort. The suspension feels like bad shocks or springs. The Bouncing is so bad on highway turns that the driver must slow down over bumps to prevent the SUV from Bouncing off the road. At night one can easly see the wobble or bouncing of the SUV lights. I have made 3 trips to my Lexus Dealer, Jim Hudson Lexus in Columbia, SC. The last visit my truck was evaluated by a Field Technical Specialist, Mr Matt Hennessey. Matt stated this is the way they come to the Dealership. His solution was for me not to drive in Econ or Comfort or sell the vehicle.
NHTSA complaint 11712792 - Filed Oct 7, 2025Failure Oct 4, 20251,400 milesMadison, MSSun/moon roof assembly
The contact owns a 2025 Lexus LX 600. The contact stated that while driving at an undisclosed speed, there was an abnormally loud sound coming from the vehicle, and the sunroof fractured. The contact stated that the glass had shattered. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,400.
NHTSA complaint 11691870
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
40 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- L-SB-0053-25 Rev2 Jul 1, 2026 · Service Bulletin/Repair Instructions
Some 2022 – 2026 model year LX 600, 2024 – 2026 model year GX 550, and 2025 – 2026 model year LX 700h vehicles may exhibit a condition where the front brakes produce a squealing noise when driving forward or in reverse - L-SB-0053-25 Feb 21, 2026 · Service Bulletin/Repair Instructions
Some 2022 – 2026 model year LX 600, 2024 – 2026 model year GX 550, and 2025 – 2026 model year LX 700h vehicles may exhibit a condition where the front brakes produce a squealing noise when driving forward or in reverse. - L-SB-0030-24 Rev2 Dec 15, 2025 · Service Bulletin/Repair Instructions
Some 2005 – 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to… - L-SB-0053-25 Nov 21, 2025 · Service Bulletin/Repair Instructions
Some 2024 – 2026 model year GX 550, 2022 – 2026 model year LX 600, and 2025 – 2026 model year LX 700h vehicles may exhibit a condition where the front brakes produce a squealing noise when driving forward or in reverse. - L-SB-0036-24 Rev2 Nov 21, 2025 · Service Bulletin/Repair Instructions
OBSOLETE NOTICE November 21, 2025: This bulletin is now obsolete. Please see L-SB-0053-25 - L-TT-0326-23 Rev2 Aug 19, 2025 · Service Bulletin/Repair Instructions
Some customers may experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assist those customers with user issues, use… - L-SB-0043-23 Rev1 Jun 13, 2025 · Service Bulletin/Repair Instructions
The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks. - L-TT-0340-25 Apr 2, 2025 · Service Bulletin/Repair Instructions
To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requeste… - L-TT-0340-25 Apr 2, 2025 · Service Bulletin/Repair Instructions
To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requeste… - L-SB-0036-24 Rev1 Feb 10, 2025 · Service Bulletin/Repair Instructions
Some 2024 – 2025 model year GX 550 and 2022 – 2025 model year LX 600 vehicles may exhibit a condition where the front brakes produce a squealing noise when driving forward or in reverse. - L-SB-0036-22 Rev2 Feb 10, 2025 · Service Bulletin/Repair Instructions
Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bu… - L-SB-0013-24 Rev1 Feb 10, 2025 · Service Bulletin/Repair Instructions
The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased and can never be reused. Another feature, Add/Remove Key, is als… - L-SB-0017-19 Rev1 Feb 7, 2025 · Service Bulletin/Repair Instructions
Some 2010 – 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard™. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard™. The wrinkles may trap water and cause the paint to stai… - L-SB-0036-24 Rev1 Feb 10, 2025 · Service Bulletin/Repair Instructions
Some 2024 – 2025 model year GX 550 and 2022 – 2025 model year LX 600 vehicles may exhibit a condition where the front brakes produce a squealing noise when driving forward or in reverse. - L-SB-0036-22 Rev2 Feb 10, 2025 · Service Bulletin/Repair Instructions
Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bu… - L-SB-0013-24 Rev1 Feb 10, 2025 · Service Bulletin/Repair Instructions
The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased and can never be reused. Another feature, Add/Remove Key, is als… - L-SB-0017-19 Rev1 Feb 7, 2025 · Service Bulletin/Repair Instructions
Some 2010 – 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard™. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard™. The wrinkles may trap water and cause the paint to stai… - L-SB-0021-23 Rev2 Jan 30, 2025 · Service Bulletin/Repair Instructions
Some 2022 – 2025 model year Lexus vehicles may require the download and installation of vehicle specific software or configuration software when the Electronic Control Unit (ECU) is replaced. GTS+ software has been modified to indicate when configuration so… - L-SB-0067-23 Rev1 Jan 24, 2025 · Service Bulletin/Repair Instructions
During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle … - L-SB-0001-24 Rev1 Jan 24, 2025 · Service Bulletin/Repair Instructions
A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance ar… - L-SB-0003-24 Rev1 Jan 24, 2025 · Service Bulletin/Repair Instructions
Long-term or off-site storage requires special care to maintain vehicle condition. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle… - L-SB-0035-22 Rev2 Jan 23, 2025 · Service Bulletin/Repair Instructions
When certain vehicle ECUs are replaced, the ECU Security Key must be written in order for that ECU to communicate on the vehicle network. The GTS+ Software Health Check Results screen has been enhanced to help identify if a replacement ECU requires an ECU S… - L-SB-0069-23 Rev1 Jan 22, 2025 · Service Bulletin/Repair Instructions
2025 model year Lexus vehicles are equipped with driver side floor mat retaining hooks (clips) to secure the floor mat in the correct position. In addition, some models may also utilize retaining hooks (clips) for passenger side and rear seat floor mats. Du… - L-SB-0040-20 Rev2 Dec 10, 2024 · Service Bulletin/Repair Instructions
This bulletin includes basic procedures for performing a rescue charge at battery on high voltage (HV) Ni-MH and Li-ion batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing the batter… - L-SB-0048-24 Nov 14, 2024 · Service Bulletin/Repair Instructions
Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: •Careful inspection for paint chips/scratches and body dents/dings. •Proper ope… - L-SB-0044-24 Nov 13, 2024 · Service Bulletin/Repair Instructions
Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: •Careful inspection for paint chips/scratches and body dents/dings. •Proper o… - L-SB-0023-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before… - L-SB-0024-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especi… - L-SB-0022-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and deckl… - L-SB-0021-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
Lexus vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to… - L-SB-0020-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small… - L-SB-0023-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before… - L-SB-0024-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especi… - L-SB-0022-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and deckl… - L-SB-0021-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
Lexus vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to… - L-SB-0020-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small… - L-SB-0003-24 Feb 1, 2024 · Service Bulletin/Repair Instructions
TSB: Long-term or off-site storage requires special care to maintain vehicle condition. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a ve… - L-SB-0001-24 Jan 24, 2024 · Service Bulletin/Repair Instructions
TSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenan… - L-SB-0069-23 Dec 21, 2024 · Service Bulletin/Repair Instructions
TSB: 2025 model year Lexus vehicles are equipped with driver side floor mat retaining hooks (clips) to secure the floor mat in the correct position. In addition, some models may also utilize retaining hooks (clips) for passenger side and rear seat floor mat… - L-SB-0067-23 Dec 20, 2024 · Service Bulletin/Repair Instructions
TSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the veh…
Source: NHTSA manufacturer communications files.