Model year

2004 Lexus LS

Sedan, gasoline, 4x2, built in Japan. Owner complaints on file from Sep 6, 2006 to Jul 22, 2023.

Recall campaigns covering this model year216k vehicles or units across those campaigns
Owner complaints8Below the median 2004 sedan
Severity index12.52004 sedans average 11.2
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2004 Lexus LS peaked in 2007, with 3 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

0123200632008201020122014201620182020202220242026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

25% of complaints about the 2004 Lexus LS name airbags

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Airbags
2
Engine and cooling
2
Fuel system
2
Lighting
1
Powertrain
1
Tires
1
Speed control
1
Visibility and wipers
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

2 recall campaigns cover the 2004 Lexus LS

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2004 Lexus LS
CampaignFiledSubjectComponentVehiclesRemedy
09E-012Apr 7, 2009These headlamps fail to conform to the requirements of federal motor vehicle safety standard no. 108, "lamps, reflective devices, and associated…Lighting16,270Refund or buyback
06V-096Apr 3, 2006On certain vehicles, due to improper assembly of the air bag inflator, which is used in the side air bag, the curtain shield air bag, and the knee…Airbags133Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2004 Lexus LS

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

8 complaints on file, page 1 of 1.

  1. Filed Jul 22, 2023Failure Jul 22, 2023Atlanta, GAEngine

    Sometimes, the car's RPM goes up to 4 and stays there as the car is unable to shift into the next gear. So, the car is not really accelerating at times when this happens. I have to pull over and turn off the car and start it again and sometimes it works correctly and at other times it doesn't. I've started to get check engine lights from time to time that point to solenoid issues. This makes driving this car very dangerous as this issue happens randomly. Thanks, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    NHTSA complaint 11533848
  2. Filed Mar 23, 2021Failure Mar 21, 202144,000 milesWichita, KSEngine

    2004 LEXUS LS430 VEHICLE STALLED AND WOULD NOT RESTART IMMEDIATELY ON THE ROAD PRESENTING DANGEROUS CONDITION. ENGINE WOULD CRANK BUT NOT RESTART. VEHICLE WOULD RESTART THE NEXT DAY. THIS HAPPENED TWICE BEFORE PUMP FAILED COMPLETELY. RESEARCH INDICATES THIS PROBLEM IDENTICAL TO THAT IDENTIFIED IN NHTSA CAMPAIGN ID O4V295000.BUILD DATES 2003-07-29 UNTIL 2004-01-23. LEXUS CAMPAIGN 4LB 2004 LS 430. THIS VEHICLE HAS 44,000 MILES ON IT AND HAS NO PREVIOUS ENGINE REPAIR HISTORY DEFECT SUMMARY: ON CERTAIN PASSENGER VEHICLES, THE IMPELLER INSIDE THE FUEL PUMP MAY HAVE BEEN IMPROPERLY MOLDED DUE TO A MANUFACTURING ERROR. ALCOHOL IN SOME FUELS MAY DEFORM THE IMPELLER AND CAUSE IT TO COME INTO CONTACT WITH THE PUMP HOUSING. CONSEQUENCE SUMMARY: THIS CONDITION COULD INCREASE THE ROTATIONAL RESISTANCE OF THE IMPELLER AND, IN THE WORST CASE, MAY RESULT IN FAILURE OF THE FUEL PUMP. OWNER REPLACED ORIGINAL FAILED FUEL PUMP WITH PUMP SUPPLIED BY LEXUS DEALER. SERVICE MANAGER AT WALCHER LEXUS IN WICHITA, KS INDICATES VEHICLE WAS MANUFACTURED IN FEBRUARY, 2004 OUTSIDE THE RANGE OF THE RECALL VEHICLES.LEXUS TECHNICAL SUPPORT WAS CONTACTED AND REFERRED ME BACK TO MY LOCAL SERVICE MANAGER. NO ONE SEEMS CONCERNED THAT DEFECTIVE CARS CONTINUED TO EXIST OUTSIDE OF THE RANGE OF VEHICLES IDENTIFIED IN THE ORIGINAL RECALL.

    NHTSA complaint 11404435
  3. Filed May 20, 2020Failure May 20, 2020150,000 milesRuskin, FLExterior lighting, Fuel/propulsion system, Power train

    ON CERTAIN VEHICLES WHEN THE ACCELERATOR IS OPERATED QUICKLY, A SMALL PIECE OF METAL MAY SEPARATE FROM A RETAINING COLLAR LOCATED IN THE INNER PART OF THE AUTOMATIC TRANSMISSION. THIS SMALL PIECE OF METAL MAY BECOME CAUGHT IN THE PARKING LOCK MECHANISM. RECALL *TR

    NHTSA complaint 11325317
  4. Filed Jan 28, 2013Failure Dec 29, 201279,200 milesLOS Angeles, CAVisibility/wiper

    THE LEXUS LS430 FOLDING REAR VIEW MIRRORS (BOTH DRIVER SIDE AND PASSENGER SIDE) FOLD OUT PAST THE ACCEPTABLE VISION RANGE EACH TIME THE VEHICLE IS STARTED. THERE IS NO WAY TO DISABLE THE MIRRORS FROM BEING SWUNG OUT EACH TIME THE CAR IS STARTED (EVEN THOUGH THERE IS A CUT-OFF SWITCH). THIS RESULTS IN HAVING TO MANUALLY ADJUST THE MIRRORS BY HAND (WHICH IS NOT ALWAYS EASY TO DO FOR THE PASSENGER SIDE MIRROR). LEXUS DOES NOT OFFER AN AFFORDABLE METHOD TO STOP THIS FROM HAPPENING - - OTHER THAN OFFERING A $2,000+ SOLUTION FOR NEW MIRRORS - - WHICH IS UNATTRACTIVE. I BELIEVE THIS PROBLEM IS HIGHLY COMMON FROM MY RESEARCH ON THE INTERNET, AND I WOULD LIKE TO SEE LEXUS FIX THE PROBLEM. *TR

    NHTSA complaint 10494961
  5. Filed Aug 26, 2007Failure Aug 25, 200712,000 milesPalm Beach Gardens, FLAir bags, Vehicle speed controlCrash

    UNINTENDED ACCELERATION. AS I WAS PARKING THE VEHICLE SUDDENLY ACCELERATED AND JUMPED THE CURB AND RAN INTO THE BUILDING. I TRIED TO BACK OFF THE BUILDING AND COULD NOT STOP THE RACING ENGINE. THE VEHICLE SHOT BACKWARDS EVEN THOUGH I WAS ON THE BRAKE. IT WENT THROUGH SOME HEDGES OVER A RISE AND CROSSED THE STREET WHERE THE REAR HIT A PALM TREE AND COLLAPSED THE TRUNK. BOTH THE FRONT AND REAR WERE SEVERELY DAMAGED. NO AIR BAGS DEPLOYED. *TR

    NHTSA complaint 10200807
  6. Filed Aug 26, 2007Failure Aug 21, 200737,919 milesDiamond BAR, CAFuel system, Fuel pump

    MY 2004 LEXUS LS430 WAS TOWED 2 TIMES (JUNE 20, AUG 21,2007) DUE TO ENGINE DIED DURING THE DRIVING ON FREEWAY AND ALMOST GOT INVOLVE D IN AN ACCIDENT. MY CAR IS BEING UNDER REPAIR AT LOGO LEXUS DEALER. ELMOTE, CALIFORNIA 91731 MR. PHIL TUCKER, SR. SERVICE MANAGER(626-580-6283) INFORMED THAT MAY BE DUE TO FAILURE OF FUEL PUMP. I DO NOT RECEIVED ANY RECALL NOTICE FROM LEXUS WHATSOEVER. *TR

    NHTSA complaint 10200773
  7. Filed Feb 1, 2007Failure Jan 28, 200737,000 milesCharles Town, WVOn-off switch assembly

    RE: LEXUS LS330 - PROBLEM WITH THE AIRBAG ON THE PASSENGER SIDE THE LEXUS LS330 HAS A MECHANISM ON THE PASSENGER SIDE THAT TURNS THE AIRBAG ON OR OFF BASED ON THE WEIGHT OF THE PERSON SITTING IN FRONT SEAT. IT WAS MEANT TO TURN OFF FOR A CHILD AND TURN ON FOR AN ADULT. IT DOES NOT WORK PROPERLY (AT LEAST IN MY CAR). APPARENTLY IT KEEPS TURNING OFF COMPLETELY AND ALSO TURNS ON THE "TAKE TO DEALER LIGHT". I HAVE HAD THE DEALER LOOK AT THE CAR TWICE. IT IS AGAIN IN THE OFF MODE PERMANENTLY. I BELIEVE THIS IS A SAFETY ISSUE. *JB

    NHTSA complaint 10181292
  8. Filed Sep 6, 2006Failure Aug 18, 200624,200 milesLeague City, TXPressure monitoring and regulating systems

    FAILURE OR NON-FUNCTION OF TIRE PRESSURE MONITORING SYSTEM WITHOUT A WARNING RESULTING IN BLOWOUT OF TIRE AND NEAR LOSE OF CONTROL. *NM

    NHTSA complaint 10167449
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

29 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • L-SB-0023-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
    To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before…
  • L-SB-0024-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
    The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especi…
  • L-SB-0022-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
    Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and deckl…
  • L-SB-0021-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
    Lexus vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to…
  • L-SB-0020-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
    Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small…
  • L-SB-0023-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
    To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before…
  • L-SB-0024-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
    The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especi…
  • L-SB-0022-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
    Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and deckl…
  • L-SB-0021-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
    Lexus vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to…
  • L-SB-0020-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
    Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small…
  • Safety Recall 22 Apr 13, 2022 · Service Bulletin/Repair Instructions
    Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022
  • Lexus PRO19-02 - Jan 12, 2022 · Service Bulletin/Repair Instructions
    POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests i…
  • LTT014513 Nov 2, 2013 · Service Bulletin/Repair Instructions
    Spots in Window Glass - vehicle exterior
  • LSB009213B Dec 19, 2013 · Service Bulletin/Repair Instructions
    Windshield Wiper Blade Maintenance and cleaning
  • LSB002514B Jul 7, 2014 · Service Bulletin/Repair Instructions
    Immobilizer and Smart Key Reset
  • LSB002114 Jun 12, 2014 · Service Bulletin/Repair Instructions
    Techstream ECU Flash Reprogramming Procedure.
  • L-SB-0002-20 Rev Aug 5, 2020 · Service Bulletin/Repair Instructions
    TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired acco…
  • L-SB-0002-20 Rev Aug 5, 2020 · Service Bulletin/Repair Instructions
    TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired acco…
  • L-SB-0023-20 Jun 23, 2020 · Service Bulletin/Repair Instructions
    TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. ST004-01, SU001-08, and L-SB-0174-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure to review the ent…
  • Lexus Safety Re May 1, 2020 · Service Bulletin/Repair Instructions
    Safety Recall and Service Campaign - Technician Certification Requirements
  • L-SB-0179-17 Obs Apr 6, 2020 · Service Bulletin/Repair Instructions
    TSB: OBSOLETE NOTICE April 06, 2020: This bulletin is now obsolete. Please see L-SB-0008-20. Replacement Certification Labels and VIN Plates
  • L-SB-0008-20 Apr 6, 2020 · Service Bulletin/Repair Instructions
    TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, PG002-90, L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003 9…
  • L-TT-0007-10 Apr 29, 2014 · Service Bulletin/Repair Instructions
    Low battery voltage can contribute to a MIL "ON" condition for P0335 (Crankshaft Position Sensor Circuit) and or P0340 (Camshaft Position Sensor Circuit) due to inconsistent rational speed of the engine's crankshaft.
  • L-SB-0021-14 Rev Sep 19, 2016 · Service Bulletin/Repair Instructions
    TSB: Revision Notice: Applicability section has been updated to include 2016-2017 applicable model year Lexus vehicles. The Repair Procedure section, Required Tools & Equipment section, and the Repair Procedure section has been updated. Flash reprogramm…
  • L-SB-0143-11 Rev Nov 10, 2013 · Service Bulletin/Repair Instructions
    Beginning in 1998, Lexus introduced side airbags as optional equipment. Lexus does NOT recommend replacement of original seat covers with non-Lexus leather or other seat cover materials on vehicles due to the following: Seat covers NOT recommended by Lexus…
  • LSB-0059-12 Jul 10, 2012 · Service Bulletin/Repair Instructions
    LEXUS: PRECAUTION INFORMATION ON REMOVAL, INSPECTION, INSTALLATION OF ACCELERATOR PEDAL SENSOR ASSEMBLY, WHICH REQUIRES NO LUBRICATION. MODELS 2001-13 CT200H, ES300, 300H, 330, 350, GS300, 350, 450, 450H, 460, GX460, 470, HS250H, IS F, IS250, 250C, 350, 3…
  • LSB-0030-11 May 31, 2011 · Service Bulletin/Repair Instructions
    TOYOTA: TRANSMISSION OR PARK/NEUTRAL SWITCH INSTALLATION INFORMATION. *RM
  • SB-0001-11 REV1 Jan 6, 2011 · Service Bulletin/Repair Instructions
    LEXUS: INFORMATION ON AN IMPROVED TRANSMISSION FLUID. *RM
  • 6 Mar 28, 2006 · Service Bulletin/Repair Instructions
    SPECIAL SERVICE CAMPAIGN (SSC) - 6LB (SUPPLEMENTAL RESTRAINT SYSTEM (SRS) AIRBAG REPLACEMENT). DUE TO IMPROPER ASSEMBLY OF THE AIRBAG INFLATOR, WHICH IS INCORPORATED INTO THE SRS AIRBAG ASSEMBLY (SIDE AIRBAG, CURTAIN SIDE AIRBAG OR DRIVER KNEE AIRBAG), SO…
Source: NHTSA manufacturer communications files.