2013 Lexus LS460

9 complaints on file, page 1 of 1.

1. Filed Dec 19, 2021Failure Nov 1, 2019Houston, TXService brakes

   Brake pedal on vehicle requires significant force to trigger brake lamps to turn on. In many instances, the vehicle can come to a complete stop before the brake lamps are triggered. Consumer has resolved the issue and would like to withdrawal the complaint.

   NHTSA complaint 11444364
2. Filed Dec 19, 2021Failure Nov 18, 2021Houston, TXAutomatic emergency braking, Service brakes

   My 2013 Lexus LS460 with ~50,000mi had its brake actuator failed (C1391 - Leak in the accumulator). A month prior to code C1391 being triggered, the vehicle experienced inconsistent braking pressure with severe brake pedal modulation required to stop the vehicle. Traveling at speeds under 30 MPH the vehicle would intermittently hesitate to stop. Moreover, a squawk noise was present when depressing the brake pedal. Code C1391 was triggered on 11/18/2021. Upon contacting Lexus dealers and national customer service (Guest incident #211121-000001) to repair the part under warranty, Lexus denied warranty. Inquiry was also made for Lexus dealers and Lexus customer service as to the correct brake actuator part number required for replacement. Both Lexus dealers and national customer service provided the wrong/superseded replacement part number (i.e., part 44050-50110). Below is the customer's research model LS460 brake actuators: -Per 2016 ZLG warranty: 2007-2012 LS460 came with part 44050-50090, 44050-50130 to be replaced by 04003-45450 actuator. -Per 2016 LSB-0047-19: 2013-2017 LS460 came with part 44510-50070 and 44050-50110 to be replaced with the same model 44050-50110 actuator for brake squawk noise. -Per 2019 LSB-0047-19: 2007-2017 LS460 came with part 44050-50110, 44050-50130, 44050-50150, 44050-50170, 44050-50090 to be replaced with 44050-50170 if repairs fail to remedy the brake squawk noise. It appears Lexus has attempted to revised the brake actuator various times to arrive at part 44050-50170, for which continues to fail. It also appears many superseded units are still being sold as replacements for failed actuators online through Lexus dealerships and Lexus authorized retailers. It must also be noted that a failing brake actuator (even prior to code C1391) will cause the brake booster pump to prematurely fail as the brake booster has to constantly pressurize the system causing it to overheat. Both repairs are urgent costing $3000-3500 each.

   NHTSA complaint 11444362
3. Filed Aug 11, 2020Failure Mar 24, 20179,314 milesEast Meadow, NYEngine, Power train, Service brakes

   WHILE COMING TO STOP, CAR SUDDENLY AND VIOLENTLY ACCELERATED. HARD BRAKING HELD THE CAR AND ONLY PLACING CAR IN PARK STOPPED THE ACCELERATION,

   NHTSA complaint 11348610
4. Filed Nov 23, 2019Failure Nov 23, 201992,000 milesFairburn, GAService brakes

   I AM HAVING ISSUES WITH MY BRAKE ACTUATOR AND ABS SYSTEM. LEXUS HAD A WARRANTY CAMPAIGN FOR THIS ISSUE WITH THE PRIOR GENERATION 07 TO 10 LEXUS LS460 YET THIS ISSUE PERSISTS WITH 2013 LS460 .THEY ARE AWARE OF THIS PROBLEM MY CAR HAD ALMOST NO BRAKING ABILITY AND IT IS UNSAFE TO DRIVE TO ADD INSULT TO INJURY THE SO CALLED FIX COST $8000. OTHER LEXUS LS460 OWNERS HAVE COMPLAINED ABOUT THIS PROBLEM AND HAVE EXPRESSED THEIR CONCERNS IN THE LEXUS FORUMS AND BLOGS THESE COMPLAINTS ARE IN THE THOUSANDS.

   NHTSA complaint 11281959
5. Filed Feb 5, 2019Failure Aug 1, 201837,000 milesWest Islip, NYChild seat, Seat belts

   THIS IS A WHISTLEBLOWING COMPLAINT AGAINST TOYOTA MOTOR CORPORATION SO PLEASE RE-DIRECT MY COMMUNICATIONS AS APPROPRIATE. AFTER I POINTED OUT TO LEXUS CORPORATE IN WRITING THEIR CAR SEAT INSTALLATION INSTRUCTIONS IN THE OWNERS MANUAL FOR THE LS460 WAS INCORRECT THEY ACKNOWLEDGED IT WAS INCORRECT AND ADVISED ME TO STRAP MY CHILD'S CAR SEAT IN A DIFFERENT WAY. THIS IS ALL DOCUMENTED IN EMAIL. THIS COMMUNICATION TOOK PLACE APPROXIMATELY 5 MONTHS AGO. THEY ARE REQUIRED TO NOTIFY ALL OWNERS OF THE INCORRECT CAR SEAT INSTALLATION INSTRUCTIONS IN THE MANUAL BUT THEY HAVE NOT. I AM A REGISTERED OWNER OF MY LEXUS LS460 SO WOULD HAVE RECEIVED A COMMUNICATION REGARDING THE CORRECT CHILD CAR SEAT INSTALLATION INSTRUCTIONS IF THEY NOTIFIED ANYBODY. I AM CONCERNED FOR THE SAFETY OF THE CHILDREN OF OTHER LEXUS LS460 OWNERS. I ALSO RETAINED TWO MESSAGES ON MY HOME ANSWERING MACHINE THAT CORPORATE LEXUS LEFT ME REGARDING THE CAR SEAT INSTALLATION DISCUSSION AS EVIDENCE OF OUR VERBAL DISCUSSION TO SUPPORT THE EMAILS.

   NHTSA complaint 11174416
6. Filed May 16, 2018Failure Jan 20, 2018Palm Harbor, FLService brakesCrash

   2013 LEXUS LS460. CONSUMER WRITES IN REGARDS TO BRAKE FAILURE WHICH RESULTED IN AN ACCIDENT. *LD THE CONSUMER STATED UPON ATTEMPTING TO PARK, THE BRAKE PEDAL WAS RELEASED AND THE VEHICLE SUDDENLY LUNGED FORWARD. APPLYING THE BRAKES DID NOT STOP THE VEHICLE. THE VEHICLE WAS PUT IN NEUTRAL THEN REVERSE. THE AIRBAGS DID NOT DEPLOY. THE VEHICLE CRASHED INTO A WALL. THE MANUFACTURER WAS NOTIFIED AND HAD THE VEHICLE INSPECTED. THE INSPECTION STATED THE ACCELERATOR WAS PEDAL WAS FULLY DEPRESSED PRIOR TO THE IMPACT. THE MANUFACTURER DID NOT OFFER ANY ASSISTANCE. *JS

   NHTSA complaint 11093028
7. Filed Apr 13, 2016Failure Mar 3, 2014Buffalo Center, IAService brakes

   3 SETS OF BRAKES AND 3 OTHER BRAKE REPAIRS IN 24,000 MILES, BEGINNING WITHIN 3 MONTHS OF OWNERSHIP. LEXUS SAYS THAT THIS IS A "NORMAL OPERATING CHARACTERISTIC OF THE VEHICLE" AFTER WE ASKED THEM TO FIX THEM, AND WENT THROUGH THEIR LEMON LAW PROCESS. BRAKES EITHER SQUEAL LOUDLY OR GRAB TIGHT AND SHUDDER.

   NHTSA complaint 10855282
8. Filed Sep 11, 2015Failure Sep 4, 201521,000 milesOklahoma City, OKEquipment adaptive/mobility, Body

   THE SUNROOF EXPLODED WHILE DRIVING DOWN THE HIGHWAY WITH NO ONE NEAR US. . SOUNDED LIKE A SHOTGUN BLAST. PULLED OVER TO FIND A 10" DIAMETER HOLE IN THE SUNROOF. THE VISOR WAS CLOSED AND WAS FULL OF GLASS FRAGMENTS, BUT WAS NOT DAMAGED, INDICATING AN OUTWARD EXPLOSION. NO MARKS OR SCRATCHES ON CAR. VERY SCARY. CONTACTED DEALER ABOUT WARRANTY, AND WAS DECLINED.

   NHTSA complaint 10763195
9. Filed May 14, 2015Failure May 4, 201518,000 milesToledo, OHService brakes, Steering, Vehicle speed controlCrash

   TL* THE CONTACT OWNS A 2013 LEXUS LS 460. WHILE PULLING INTO THE GARAGE AT APPROXIMATELY 0- 3 MPH, THE VEHICLE ACCELERATED AND THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL, WHICH TRAVELED DOWN TO THE FLOORBOARD AND FAILED TO STOP THE VEHICLE. THE VEHICLE CRASHED INTO THE REAR OF THE LEFT FRONT TIRE OF ANOTHER VEHICLE PUSHING INTO THE GARAGE WALL. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. UPDATED 7/13/15*CN

   NHTSA complaint 10716542