Complaints over time
Complaints about the 2011 Lexus LX570 peaked in 2018, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2011 Lexus LX570
SUV, gasoline, 4WD/4-Wheel Drive/4x4, built in Japan. Owner complaints on file from Jul 17, 2018 to Jul 17, 2018.
Recall campaigns covering this model year31.45M vehicles or units across those campaigns
Owner complaints1Below the median 2011 suv
Severity index0.02011 suvs average 6.2
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2011 Lexus LX570 name airbags
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
3 recall campaigns cover the 2011 Lexus LX570
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 18V-887 | Dec 13, 2018 | Over time, the seat belt tension sensor wire harness may break and deactivate the front passenger air bag, knee air bag, and passenger… | Airbags | 89,740 | Part replacement |
| 17V-548 | Aug 31, 2017 | These vehicles may be equipped with an incorrect driver or front passenger air bag | Airbags | 21 | Part replacement |
| 11V-113 | Feb 24, 2011 | Accelerator pedal can get stuck in the wide open position due to its being trapped by an unsecured or incompatible driver's floor mat | Speed control | 1,363,244 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2011 Lexus LX570
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Jul 17, 2018Failure Jul 16, 2018Chesterfield, MOAir bags
THE AIRBAG LIGHT COMES ON IN THE DASH INDICATING A PROBLEM WITH THE SYSTEM. THE PASSENGER AIRBAG LIGHT ALSO INDICATES THE PASSENGER AIRBAG IS OFF. THE LIGHT WAS COMING ON INTERMITTENTLY, BUT NOW IT COMES ON 90% OF THE TIME AS SOON AS I START MY VEHICLE. I TOOK IT TO THE DEALER TODAY AND IT COST ME $100 JUST FOR THEM TO LOOK AT IT. THE DEALER STATES IT COULD NEED A NEW SEAT BELT TENSION SENSOR POWER SOURCE WHICH IS $650. THEY ARE NOT SURE IF IT WILL CORRECT THE PROBLEM OR REQUIRE ADDITIONAL PARTS. I DID A SEARCH ON THE INTERNET AND THE ISSUES IS DOCUMENTED ON MANY FORUMS. I BELIEVE THE CAR MANUFACTURER SHOULD COVER THE ISSUE SINCE THEY ARE AWARE OF THE PROBLEM.
NHTSA complaint 11112034
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
160 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- 19LE05 Technical Dec 1, 2022 · Service Bulletin/Repair Instructions
TI: 19LE05 Expired December 1, 2022 - 19LE05 Dealer Pa Dec 1, 2022 · Service Bulletin/Repair Instructions
DP: Customer Support Program 19LE05 expired December 1, 2022. - Safety Recall 22 Apr 13, 2022 · Service Bulletin/Repair Instructions
Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022 - L-SB-0006-22 Mar 9, 2022 · Service Bulletin/Repair Instructions
TSB: This Service Bulletin includes procedures to replace damaged or loose front carpet floor retainer(s) without replacing the carpet assembly. Follow the Repair Procedure in this bulletin to replace the loose or damaged carpet floor retainer(s). - L-SB-0004-22 Feb 24, 2022 · Service Bulletin/Repair Instructions
TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this servi… - Lexus PRO19-02 - Jan 12, 2022 · Service Bulletin/Repair Instructions
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests i… - LTT016414 Oct 13, 2014 · Service Bulletin/Repair Instructions
Bluetooth Connectivity for Apple Devices Upgraded to iOS 8.0.X - LTT016014 Jul 22, 2014 · Service Bulletin/Repair Instructions
DCM Activation is not Applicable when Safety Connect/Lexus enform service has expired - LTT014513 Nov 2, 2013 · Service Bulletin/Repair Instructions
Spots in Window Glass - vehicle exterior - LTT013413A Sep 13, 2013 · Service Bulletin/Repair Instructions
When an iPhone is linked to the vehicle through Bluetooth, activation of the microphone on the iPhone will result in the vehicle display showing that an outgoing call is being made. - LTT013213A Aug 27, 2013 · Service Bulletin/Repair Instructions
XM Re-Registration with Radio Unit Swap 2010-2014 Models with Satellite Radio - LTT012913A Jul 31, 2013 · Service Bulletin/Repair Instructions
Window and Windshield kProduct Report Tips - Multiple Vehicles - LTT012913 Jul 28, 2014 · Service Bulletin/Repair Instructions
Window and Windshield kProduct Report Tips - Multiple Vehicles - LTT012113 1 Aug 22, 2013 · Service Bulletin/Repair Instructions
Navigation and Audio System Update/ Upgrade USB Directory. - LTT011413 Feb 25, 2013 · Service Bulletin/Repair Instructions
Vehicle no start, Start Stop Run Button LED - Lexus Models with Smart Key with LED - LTT004711 Jan 28, 2013 · Service Bulletin/Repair Instructions
Rear Seat Entertainment Parental Control Password Reset/Initialization - LTT000110A Aug 6, 2013 · Service Bulletin/Repair Instructions
Oil Viscosity Applicability and Cfhange Interval Guide - LTT000110 Apr 10, 2013 · Service Bulletin/Repair Instructions
Oil Viscosity Applicability and Cfhange Interval Guide - LSB014811 Dec 14, 2011 · Service Bulletin/Repair Instructions
HOD Navigation Map Update Process - LSB010112 Sep 25, 2012 · Service Bulletin/Repair Instructions
HDD Navigation Kprogrlam Setup - LSB009213B Dec 19, 2013 · Service Bulletin/Repair Instructions
Windshield Wiper Blade Maintenance and cleaning - LSB008214 Oct 16, 2014 · Service Bulletin/Repair Instructions
Auto matic Transmission Replacement kPrecautions - LSB007214 Oct 1, 2014 · Service Bulletin/Repair Instructions
HDD Navigation Program Setup - LSB006013A Sep 12, 2013 · Service Bulletin/Repair Instructions
HVAC Odor Maintenance - LSB002514B Jul 7, 2014 · Service Bulletin/Repair Instructions
Immobilizer and Smart Key Reset - LSB002514A Jul 7, 2014 · Service Bulletin/Repair Instructions
Immobilizer and Smart Key Reset - LSB002514 Jul 4, 2014 · Service Bulletin/Repair Instructions
Immobilizer and Smart Key Reset. - LSB002114 Jun 12, 2014 · Service Bulletin/Repair Instructions
Techstream ECU Flash Reprogramming Procedure. - LSB001416 Mar 17, 2016 · Service Bulletin/Repair Instructions
Leather Care Best Practices. - LSB001013 Feb 21, 2013 · Service Bulletin/Repair Instructions
Brake Pedal Force Gauge SST for Parking Brake Inspection. - LSB000713 Feb 19, 2013 · Service Bulletin/Repair Instructions
Theft Deterrent/Keyless Entry. - LTT013213 Sep 13, 2013 · Service Bulletin/Repair Instructions
XM Re-Registration with Radio Unit Swap 2010-2014 Models with Satellite Radio - LSB000111 Jan 6, 2011 · Service Bulletin/Repair Instructions
World Standard Automatic Transmission Fluid - LSB008313 Oct 25, 2013 · Service Bulletin/Repair Instructions
HDD Navigation Map Update Process - Lexus models equipped with Hard Disk Drive (HOD) Navigation require a Special Service Tool and follow a unique process for updating map, points of interest, and system software. Instead of individual DVDs installed into t… - LSB008213 Oct 24, 2013 · Service Bulletin/Repair Instructions
Navigation System Firmware Improvement (Generation 6) - L-SB-0046-21 Nov 10, 2021 · Service Bulletin/Repair Instructions
TSB: For proper calibration of the millimeter wave radar sensor, the vehicle and radar target must be on a level surface with a consistent plane. If a level surface with a consistent plane is not available, use the Floor Slope Compensation Procedure in this… - L-TT-0221-17Rev1 Mar 22, 2018 · Service Bulletin/Repair Instructions
Diagnosis of bluetooth connectivity complaints. - Lexus Safety Re Mar 31, 2021 · Service Bulletin/Repair Instructions
Lexus Safety Recall and Service Campaign - Technician Certification Requirements - L-TT-0281-20 Rev Mar 16, 2021 · Service Bulletin/Repair Instructions
TT: Some customers may encounter Bluetooth® connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth® Audio functions are no longer f… - L-SB-0039-20 Oct 16, 2020 · Service Bulletin/Repair Instructions
TSB: This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 ? 2021 model year Lexus vehicles. - KLG_19LE05-TI-Up Aug 24, 2020 · Service Bulletin/Repair Instructions
TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN KLG CUSTOMER SUPPORT PROGRAM 19LE05 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE - L-SB-0002-20 Rev Aug 5, 2020 · Service Bulletin/Repair Instructions
TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired acco… - L-SB-0002-20 Rev Aug 5, 2020 · Service Bulletin/Repair Instructions
TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired acco… - L-SB-0023-20 Jun 23, 2020 · Service Bulletin/Repair Instructions
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. ST004-01, SU001-08, and L-SB-0174-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure to review the ent… - Lexus Safety Re May 1, 2020 · Service Bulletin/Repair Instructions
Safety Recall and Service Campaign - Technician Certification Requirements - L-SB-0179-17 Obs Apr 6, 2020 · Service Bulletin/Repair Instructions
TSB: OBSOLETE NOTICE April 06, 2020: This bulletin is now obsolete. Please see L-SB-0008-20. Replacement Certification Labels and VIN Plates - L-SB-0008-20 Apr 6, 2020 · Service Bulletin/Repair Instructions
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, PG002-90, L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003 9… - L-TT-0284-20 Mar 26, 2020 · Service Bulletin/Repair Instructions
TT: For proper calibration of the millimeter wave radar sensor, the vehicle must be on a level surface. If a level surface is not available, this tech tip should be used in conjunction with the repair manual to set the angle of the front millimeter wave rad… - L-TT-0281-20 Mar 9, 2020 · Service Bulletin/Repair Instructions
TT: Some customers may encounter Bluetooth® connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth® Audio functions are no longer … - L-SB-0060-13 Obs Feb 6, 2020 · Service Bulletin/Repair Instructions
TSB: February 06, 2020: This bulletin is now obsolete. Please see L-SB-0003-20. - L-SB-0003-20 Feb 6, 2020 · Service Bulletin/Repair Instructions
TSB: Some 2006 ? 2020 model year Lexus vehicles may exhibit odors that naturally occur from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize … - 19LE05 - Dealer Dec 10, 2019 · Service Bulletin/Repair Instructions
Dealer Package: December 10, 2019 Vehicle total has decreased by approximately 6,260 vehicles. Vehicles were moved from Customer Support Program 19LE05 and added to Limited Service Campaign KLG. - Lexus Dealer Dai Oct 23, 2019 · Service Bulletin/Repair Instructions
Dealer Daily Message: Lexus plans to send Safety Recall/Special Service Campaign Follow-Up Notices for the above referenced campaigns to remind owners whose vehicles have not yet had campaign repairs completed. - Lexus Region Let Oct 23, 2019 · Service Bulletin/Repair Instructions
Region Letter: Lexus plans to conduct Safety Recall/Special Campaign follow-up notifications to owners whose vehicles have not yet had the following Safety Recall/Special Service Campaign repairs completed. Please note the following information for Area ass… - 19LE05-KLG - TI- Oct 17, 2019 · Service Bulletin/Repair Instructions
Technical Instructions: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN KLG CUSTOMER SUPPORT PROGRAM 19LE05 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE CERTAIN 2011 ? 2017 MODEL YEAR LS, 2013 ? 2016 MODEL YEAR LS Hybrid, 2011 ? 2017 MODEL YEAR … - 19LE05 - Dealer Oct 17, 2019 · Service Bulletin/Repair Instructions
Dealer Package: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect progra… - 19LE05 - Area Le Oct 17, 2019 · Service Bulletin/Repair Instructions
Area Letter: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programmi… - 19LE05 - Region Oct 17, 2019 · Service Bulletin/Repair Instructions
Region Email: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect program… - L-TT-0221-17_Rev Oct 11, 2019 · Service Bulletin/Repair Instructions
TT: Some customers may encounter Bluetooth® connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth® Audio functions are no longer func… - Lexus Customer R Oct 23, 2019 · Service Bulletin/Repair Instructions
Dealer Package: Follow-Up Owner Notification Letter Mailing Date The Campaign Follow-Up Owner Notification(s) will begin in Late October 2019. Owner notifications will be sent over a period of several weeks consistent with parts availability. To ensure cust…
Source: NHTSA manufacturer communications files.