2017 Lexus NX200T

17 complaints on file, page 1 of 1.

1. Filed Jan 5, 2022Failure Jan 3, 2022100,000 milesJacksonville, FLFuel system, Fuel pump

   The contact owns a 2017 Lexus NX200T. The contact stated while driving approximately 45 MPH, the vehicle inadvertently stalled with several unknown warning lights illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing the electric fuel pump replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 100,000.

   NHTSA complaint 11446335
2. Filed May 15, 2020Failure Jul 1, 201920,000 milesParrish, FLUnknown or other

   TRIM AROUND FRONT CENTER A/C CRACKED. I SAT IN PARKED AND HEARD A CRACK. I ASSUME IT WAS DUE TO HEAT FROM SUNLIGHT. CRACKED AFTER LESS THAN 2 YEARS OF OWNERSHIP. BOUGHT BRAND NEW. AREA AROUND CUP HOLDER ALSO CRACKED AFTER ABOUT 1.5 YEARS OF OWNERSHIP. CONTACTED LEXUS ABOUT THIS BUT NOTHING WAS DONE. THEY SAID THEY WOULD GET BACK TO ME BUT THAT WAS 1 YEAR AGO. *TR

   NHTSA complaint 11324647
3. Filed Aug 26, 2019Failure Aug 26, 201922,000 milesFort Pierce, FLTires

   YOKOHAMA TIRE SIDEWALL EXPLODED AT 60 MILES/ HR NORMAL DRIVING CONDITIONS.

   NHTSA complaint 11246539
4. Filed Aug 15, 2019Failure Aug 13, 201923,000 milesGreenwich, CTService brakesCrash3 injured

   CAR FAILED TO STOP ON INCLINE AND HIT A GARAGE DOOR

   NHTSA complaint 11244164
5. Filed May 6, 2019Failure Feb 1, 201934,000 milesPalm City, FLSuspension, Unknown or other, Wheels

   AFTER REPLACING TIRES, AT HIGHWAY SPEEDS THE CAR SHAKES. REPLACED THE REPLACEMENT TIRES WITH A DIFFERENT MANUFACTURER AND TREAD TYPE AND STILL HAVE THE SAME VIBRATION AT THE SAME SPEED(S). TIRE PLACE PUT A TOTAL OF 10 TIRES ON THE VEHICLE TO NO AVAIL AND ROAD FORCE BALANCED THE TIRES. RECOMMENDED I TAKE THE VEHICLE TO THE DEALERSHIP. THE LEXUS DEALERSHIP SAID THAT ONLY THE EXACT TIRES THAT CAME ON THE CAR WOULD GUARANTEE THE CAR WOULDN'T SHAKE. THEY ROADFORCE BLANCHED THE SAME TIRES AND CAME UP WITH VASTLY DIFFERENT RESULTS 2 WEEKS APART. WHEN ASKED WHAT WOULD HAPPEN WHEN THE TIRES THAT CAME ON THE VEHICLE WOULD BE DISCONTINUED THERE WAS NO RESPONSE. SO, IN SHORT, LEXUS HAS MADE A VEHICLE THAT, ONCE THE OEM SELECTED TIRES ARE DISCONTINUED, WILL NO LONGER PROVIDE A SMOOTH RIDE.

   NHTSA complaint 11205658
6. Filed Nov 25, 2018Failure Nov 3, 201822,000 milesPoughkeepsie, NYUnknown or other

   VEHICLE SELF-STARTED WHILE UNATTENDED. AFTER START#2 CAR WAS CHECKED FOR DASH LIGHTS AND RUNNING ENGINE WHEN LEFT. UPON RETURN THE GAS TANK WAS HALF USED AND CAR WAS RUNNING. THIS OCCURRED TWICE MORE. CAR PARKED IN A PUBLIC PARKING AREA-IT HAS YET TO HAPPEN IN OUR DRIVEWAY, BUT AFTER READING ABOUT PEOPLE FORGETTING TO TURN OFF THEIR PUSHBUTTON START AUTOS AND SUCCUMBING TO EXHAUST GAS I WONDER IF THEY REALLY FORGOT OR THE CAR SELF STARTED LIKE OURS..

   NHTSA complaint 11153650
7. Filed Oct 26, 2018Failure Aug 28, 2018Honolulu, HIService brakesCrash1 injured

   TRAVELING ON ON H-1 EAST FREEWAY, NEAR THE RADFORD PEDESTRIAN OVERPASS, IN HONOLULU, HAWAII, ON WAY TO AIRPORT WHEN BRAKES APPLIED AND DID NOT WORK, CAR CONTINUED TO ACCELERATE. REPEATED COMPRESSION OF BRAKES FAILED TO SLOW OR STOP VEHICLE. BRAKES FAILED CAUSING DRIVER TO CRASH INTO ANOTHER VEHICLE.

   NHTSA complaint 11143027
8. Filed Jul 19, 2018Failure Jul 7, 201811,500 milesChagrin Falls, OHVehicle speed controlCrash2 injured

   TL* THE CONTACT OWNED A 2017 LEXUS NX200T. WHILE DRIVING 11 MPH INTO A GARAGE, THE VEHICLE ACCELERATED WITHOUT WARNING AND CRASHED INTO THE BACK WALL OF THE GARAGE. ALL THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. BOTH THE DRIVER AND THE FRONT PASSENGER SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW YARD AND DEEMED A TOTAL LOSS. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE ENGINEERING DEPARTMENT WOULD FOLLOW UP ON THE FAILURE, BUT THE CONTACT WAS STILL AWAITING A CALL BACK. THE FAILURE MILEAGE WAS APPROXIMATELY 11,500.

   NHTSA complaint 11112470
9. Filed May 25, 2018Failure May 24, 20188,500 milesLAS Vegas, NVSeat belts

   TL* THE CONTACT OWNS A 2017 LEXUS NX200T. WHILE DRIVING 10 MPH, THE REAR MIDDLE SEAT BELT FAILED. THE SEAT BELT BECAME TANGLED AROUND THE CONTACT'S CHILD'S NECK AND FAILED TO RETRACT. THE CONTACT STATED THAT THERE WAS NO QUICK RELEASE BUTTON OR METHOD TO MAKE THE SEAT BELT RETRACT. AS A RESULT, THE CONTACT HAD TO CUT THE BELT FROM AROUND HER SON'S NECK TO PREVENT HIM FROM CHOKING. THE CHILD WAS NOT INJURED. A DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 8,500.

   NHTSA complaint 11098014
10. Filed Apr 18, 2018Failure Mar 23, 20185,000 milesKaty, TXTires, Wheels

    YOKOHAMA TIRE SPIT ON THE SIDE WALL AND HAD TO REPLACED. TOOK TO THE TIRE PLACE AND THEY MENTIONED THIS WAS NOT CAUSED BY ROAD HAZARD. LEXUS REFUSED TO SUPPORT THE MANUFACTURING DEFECT CASE NUMBER 180416-000146

    NHTSA complaint 11088914
11. Filed Apr 6, 2018Failure Jan 25, 2018Pottstown, PAGear position indication (prndl)Crash1 injured

    2017 LEXUS NX 200T. CONSUMER WRITES IN REGARDS TO VEHICLE MOVING WHILE GEAR SHIFT WAS IN PARK. *LD THE CONSUMER STATED THE VEHICLE RAN OVER HER FOOT CAUSING A BILATERAL FOOT HAIRLINE FRACTURES, LEFT KNEE CONTUSION, AND LEFT RIB/GROIN/ELBOW DISCOMFORT. THE VEHICLE CRASHED INTO THE GARAGE DOOR.*JS

    NHTSA complaint 11082928
12. Filed Feb 5, 2018Failure Aug 12, 2017Silverdale, WASeats

    THE FRONT SEATS IN THE 2017 LEXUS NX MODELS ARE FIXED AND SLANTING FORWARD TO A VERY UNCOMFORTABLE ANGLE, THIS PICTURE IS FROM AN ADD ON THE LEXUS SIGHT. IT IS VERY UNCOMFORTABLE AND MANY PEOPLE HAVE COMPLAINTS ONLINE. THIS SEAT POSITION PROMOTES POOR POSTURE AND FATIGUE WHEN DRIVING MORE THAN 30 MINUTES. THE CANADIAN MODELS OF SAME CAR BUT HAVE ADJUSTABLE HEAD RESTS, FOR THE US OWNERS THIS IS $700 PER HEAD REST BUT NOT AVAILABLE TO US RESIDENTS. LEXUS WILL NOT DO ANYTHING AND THE CORPORATE OFFICE ONLY CALLS YOU BACK TO SAY THERE IS NOTHING THEY CAN DO OR WILL DO. I THINK IT IS ONLY A MATTER OF TIME BEFORE SOMEONE IS SERIOUSLY INJURED DUE TO THIS BAD NECK POSITION....IF YOU ARE IN A REAR END COLLISION IN THIS VEHICLE I CAN ONLY ASSUME YOU WILL HAVE A NECK INJURY AND POSSIBLE PARALYSIS. SOMETHING MUST ME DONE. ON LINE OTHERS COMPLAINING OF THIS SAME ISSUE ARE TAKING THE REAR HEAD RESTS AND INSTALLING THEM ON THE FRONT SEATS BECAUSE OF THIS PROBLEM. I AM NOT SURE THIS IS A SAFE ALTERNATIVE.

    NHTSA complaint 11067085
13. Filed Jun 25, 2017Failure Jun 23, 20171,400 milesOxnard, CATires

    PURCHASED A NEW 2017 LEXUS NX ON MAY 28, 2017. ON JUNE 23, 2017 WHILE WASHING CAR FOR FIRST TIME, I SAW A CRACK/SPLIT IN TIRE SIDEWALL ABOUT 3-4" LONG. ADVISED DEALER IT WAS DEFECT. DEALER ARGUES IT COULD HAVE BEEN DUE TO HITTING A CURB. THERE HAS NOT BEEN ANY ACCIDENTS, RUNNING OVER NAILS OR SCREWS OR HITTING ANYTHING WITH THE TIRE/CAR. THIS TIRE IS DRIVER REAR SIDE AND I FEAR A BLOWOUT COULD OCCUR. THE CRACK HAS MOST LIKELY BEEN PRESENT SINCE CAR WAS PURCHASED. THERE ARE NO SCUFFS, MARKS, ETC. ON TIRE. I HAVE PHOTOS BUT NO PLACE TO ATTACH THEM HERE.

    NHTSA complaint 11001220
14. Filed Jun 2, 2017Failure May 20, 20171,200 milesHouston, TXAir bagsCrash1 injured

    TL* THE CONTACT OWNS A 2017 LEXUS NX200T. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT'S VEHICLE CRASHED INTO AN ONCOMING VEHICLE. THE FRONT END SUSTAINED SEVERE DAMAGE, BUT THE AIR BAGS DID NOT DEPLOY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DRIVER SUSTAINED INJURIES TO THE BACK, NECK, AND SHOULDER, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 1,200.

    NHTSA complaint 10992903
15. Filed May 6, 2017Failure May 4, 2017Omaha, NEEngine, Body, Wheels

    FAGAN ROUSSEAU 5-06-2017 REPORTING . DEALERS HATE ME! FOR GOOD CAUSE, NO RECORDS SHOWING DOT NUMBER ON TIRES WITH WARRANTY PAYING OUT ON TIRE PRESSURE CHECK OF MONTHLY SITTING , VALVE STEMS LEAK AIR, BATTERY SITTING OVER TIME LOSES CHARGE, WARRANTY PAYS FOR DEALER TO UNWRAP VEHICLE AND ATTACH GLUE DECALS TO PAINT PROTECTED UNDER WARRANTY, NO RECORD OF BRAND TITLE , EPA=FILTERS, STORAGE OR DRIVER TYPE, ENGINE MEETING EMMISSIONS, DOT = FROM JAPAN TO USA TO TOYOTA MOTOR SALES TO DEALER TO ME TEST DRIVING CLD CLASS C COMMERCIAL LEXUS TYPE O VEHICLE. TOYOTA WANTS FLOOR MATS INSPECTED. AFTER MARKET PARTS ADDED, NO DOCUMENTS LISTED. NO MANUFACTURED DATE , IN FLOOR ROOM OF LEXUS, 13025 W DODGE ST, OMAHA, NE, 68154

    NHTSA complaint 10983853
16. Filed Feb 14, 2017Failure Feb 14, 2017APO, AEUnknown or other

    MY VIN INFORMATION HAS THE YEAR OF MY CAR AS 1900 INSTEAD OF 2017. CAN YOU ASSIST TO FIX OR UPDATE TO 2017?

    NHTSA complaint 10954406
17. Filed Jan 17, 2017Failure Dec 13, 201615 milesKahului, HIService brakes

    TL* THE CONTACT OWNS A 2017 LEXUS NX200T. WHILE DRIVING VARIOUS SPEEDS AND APPLYING THE BRAKES, THE PEDAL TRAVELED TO THE FLOOR. THE CONTACT HAD TO PUMP THE BRAKE PEDAL TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 15.

    NHTSA complaint 10945785