Model year

2015 Lexus RC 350

Coupe, gasoline, 4x2, built in Japan. Owner complaints on file from Aug 14, 2015 to May 29, 2018.

Recall campaigns covering this model year11.83M vehicles or units across those campaigns
Owner complaints7Close to the median 2015 coupe
Severity index0.02015 coupes average 8.3
First 24 months3Complaints in its first two years
Complaints over time

Complaints about the 2015 Lexus RC 350 peaked in 2015, with 2 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.511.522015220162017201820192020202120222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

57% of complaints about the 2015 Lexus RC 350 name seats

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Seats
4
Electrical system
2
Lighting
1
Structure
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

One recall campaign covers the 2015 Lexus RC 350

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2015 Lexus RC 350
CampaignFiledSubjectComponentVehiclesRemedy
20V-012Jan 13, 2020On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser,…Fuel system1,830,752Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2015 Lexus RC 350

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

7 complaints on file, page 1 of 1.

  1. Filed May 29, 2018Failure Aug 1, 201715,599 milesWaynesville, OHUnknown or other

    BAD SMELL COMING FROM THE HVAC. HAVE TAKEN I TO THE DELLER THREE TIMES FOR SAME PROBLEM AND THEY CANNOT FIX THE PROBLEM.

    NHTSA complaint 11098675
  2. Filed Nov 29, 2017Failure Nov 13, 201725,000 milesColumbus, OHExterior lighting

    NOTHING TOOK PLACE THAT RESULTED IN THE FOLLOWING ELECTRICAL BEHAVIOR TO OCCUR....THE LEFT REAR BRAKE LIGHT BLINKS AS IF IT HAS SOME SORT OF AN ELECTRICAL SHORT; THEN AFTER A COUPLE DAYS OF ON-GOING BLINKING,IT HAS COMPLETELY WENT OUT. ULTIMATELY, THE LEFT SIDE BRAKE LIGHT IS COMPLETELY OUT WHICH IS DANGEROUS (ILLEGAL) TO DRIVE WITH OUT IT.

    NHTSA complaint 11051252
  3. Filed May 27, 2017Failure Jan 11, 201718,000 milesBeaumont, TXBody

    ON JANUARY 11 MY SUNROOF EXPLODED WHILE DRIVING ON HWY 146 IN BAYTOWN TX 5:08PM, NOTHING HIT THE VEHICLE. IT SOUNDED LIKE A GUNSHOT WENT OFF. I TOOK TO STERLING MCCALL LEXUS IN HOUSTON TX MY SERVICE ADVISOR CLAIMED WARRANTY WOULD NOT COVER DAMAGE. MUST HAVE SOMETHING ELSE AS CAUSE TO SUNROOF EXPLODING. I HAD TO USE MY INSURANCE COVERAGE WITH $500 DEDUCTIBLE. I GOT RID OF THE CAR SOLD IT TO TEXAS AUTO DIRECT TAKING A 1000 LOST TO GET OUT MY LEASE AGREEMENT

    NHTSA complaint 10991954
  4. Filed Sep 15, 2016Failure Sep 28, 20152,600 milesPowell, OHSeats

    SAME ISSUE AS STATED IN NHTSA ID NUMBERS 10881898, 10761786 AND 10748834. SPORADIC SEAT COOLING PROBLEM -- PANELS ON SEAT BACK SOMETIMES HEAT IN COOLING MODE. FOR ONE TEST I DID, THE CAR WAS IN THE GARAGE AND COOL (SO EXISTING HEAT FROM THE CAR BEING PARKED IN THE SUN WAS NOT A FACTOR). I STARTED THE CAR, TURNED ON THE SEAT COOLERS AND GOT OUT (SO BODY HEAT WAS NOT A FACTOR). I COULD VERY SPECIFICALLY FEEL HEAT ON THE TOP PANEL OF THE SEAT BACK (BOTH THE DRIVER'S SEAT AND THE PASSENGER SEAT). I TOOK IT INTO MY LOCAL LEXUS DEALER (SEPTEMBER, 2015) AND THEY REPORTED "SEATS COOLING PROPERLY WITHOUT FAULT". HOWEVER, AS THERE ARE 3 OTHER COMPLAINTS ON THIS ISSUE, THERE WOULD PERHAPS SEEM TO BE A NON-ISOLATED PROBLEM.

    NHTSA complaint 10906864
  5. Filed Jun 30, 2016Failure Jun 1, 20165,000 milesRosemead, CASeats

    WHEN VENTILATED SEAT IS TURNED ON THE BACK HEAT UP AND GETS REALLY HOT! IT'S ALMOST LIKE BURNING HOT. ONLY THE BOTTOM FEELS COOL.

    NHTSA complaint 10881898
  6. Filed Sep 5, 2015Failure Aug 26, 2015600 milesMiami, FLElectrical system, Seats

    WHEN I AM USING MY VENTILATED SEATS THE BOTTOM OF THE SEAT IS COOL AND FEELS GOOD BUT THE BACK UPPER PORTION NEAR SHOULDER BLADES FEELS LIKE ITS BEING HEATED. I HAVE THE COLD AIR ON IN THE CAR AND THE COLD AIR ON IN THE SEATS AND I CAN HAVE BOTH AT MAXIMUM COOL AND IT WILL STILL HEAT UP. WORSE IS THAT IT IS RANDOM BUT HAS BEEN OCCURRING ON OTHER CARS TOO AS SEEN IN FORUMS. WHEN YOU TURN THE COOLING SEATS OFF IT WILL COOL DOWN AND WHEN YOU TURN THEM BACK ON THEN IT WILL HEAT UP AGAIN.

    NHTSA complaint 10761786
  7. Filed Aug 14, 2015Failure Jul 3, 20153,500 milesSanford, FLElectrical system, Seats

    WHEN I'M USING MY VENTILATED SEATS THE BOTTOM OF THE SEAT IS NICE AND COOL BUT IT FEELS LIKE THE MY BACK IS BEING HEATED. I ALWAYS HAVE VENTILATION ON LOWEST SETTING. THE TOP OF THE SEAT BETWEEN SHOULDER BLADES... VERY HOT!??? SERIOUSLY. I FELT IT WITH MY HAND, AS IF THE VENTILATION WAS SHORTING THE HEATING ELEMENTS. IT STAYED HOT A WHILE AFTER I TURNED OFF VENTILATION. THEN IT COOLED. HAD THIS HAPPEN TO ME ON MY WAY HOME. THE BOTTOM OF THE SEAT WAS COOLING BUT MID BACK THE SEAT GOT VERY HOT. TURNING IT OFF DID CUT THE HEAT AND THEN IT WOULD COME RIGHT BACK WHEN I TURNED IT ON. AND IT SEEMED TO BE GONE. THIS HAPPENED TO ME. TO MAKE SURE I TURNED ON THE VENTILATION ON THE PASSENGER SIDE TOO, NO ONE SITTING IN IT. IT WARMS UP AT THE SAME SPOT AS THE DRIVER SIDE. JUST BELOW SHOULDER BLADE AREA. THE SEAT PORTION IS COOL AND YOU CAN FEEL THE AIR. THE BACK (WARMER PART) IS NOT EMITTING AIR, BUT JUST HOT. TURNED THE SWITCH ON AND OFF, BUT STILL GETS HOT IN THE THE BACK. FINALLY, TURNED THE CAR OFF FOR ABOUT 10 MINUTES. TURNED IT BACK ON, AND THE PROBLEM WENT AWAY. HOWEVER, I FEEL THAT THIS PROBLEM WILL RETURN. JUST USED VENTED SEATS I EXPERIENCED THE EXACT SAME THING. COOLING ON THE SEAT AND IT GOT VERY HOT ABOUT WHERE MY SHOULDER BLADES ARE. IT WAS UNCOMFORTABLE ENOUGH THAT I WAS COOLER LEAVING THEM OFF. I TAKE IT INTO THE DEALER FOR THE 5K CHECKUP SOON. THE BACK OF THE SEAT HEATING IS REALLY ANNOYING!! HOPE IT'S A QUICK FIX! THEY CAN'T REPLICATE THE PROBLEM, THUS UNABLE TO DIAGNOSE. ALTHOUGH I'M NOT HAPPY WITH THE FACT THIS PROBLEM IS NOT RESOLVED, I KNOW THAT THE PROBLEM IS OCCURS AT RANDOM. WE JUST HAVE TO KEEP THEM AWARE THAT THE PROBLEM EXIST BY REPORTING IT. THE SERVICE WRITER CREATED A CASE NUMBER (IT'S PRINTED IN THE PAPERWORK) AND SUBMITTED TO LEXUS CORP. HOPEFULLY WE GET A FIX FOR THIS SOON.

    NHTSA complaint 10748834
Source: NHTSA ODI complaints file.
Investigations

1 NHTSA investigation on file

  • EA21002 Engineering analysis, Airbags
    Desiccated Air Bag Inflator Rupture
    Opened Sep 17, 2021, still open
Source: NHTSA ODI investigations file.
Service bulletins

223 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • 23LE02 Feb 9, 2023 · Service Bulletin/Repair Instructions
    DL: On December 20, 2022, a settlement of claims for certain low pressure fuel pumps was approved by the federal court. The settlement includes Lexus?s agreement to provide a Customer Support Program for certain 2015-2020 model year (MY) vehicles that were …
  • 23LE01 Feb 9, 2023 · Service Bulletin/Repair Instructions
    DL: On December 20, 2022, a settlement of claims for certain low pressure fuel pumps was approved by the federal court. The settlement includes Lexus?s agreement to provide a Customer Support Program for certain 2013-2020 model year (MY) vehicles originally…
  • LSB000523 Feb 9, 2023 · Service Bulletin/Repair Instructions
    TSB: Some 2013 ? 2020 model year Lexus vehicles may exhibit a hard start and/or MIL ON condition with one or more of the following Diagnostic Trouble Codes (DTCs): ?DTC P0171 and/or P0174 (System Too Lean Bank 1/Bank 2) ?DTC P0087 Fuel Rail / System Pre…
  • KLG Technical In Dec 1, 2022 · Service Bulletin/Repair Instructions
    TI: 19LE05 Expired December 1, 2022
  • KLG Dealer Packa Dec 1, 2022 · Service Bulletin/Repair Instructions
    DP: Limited Service Campaign KLG expired December 01, 2022
  • 19LE05 Technical Dec 1, 2022 · Service Bulletin/Repair Instructions
    TI: 19LE05 Expired December 1, 2022
  • 19LE05 Dealer Pa Dec 1, 2022 · Service Bulletin/Repair Instructions
    DP: Customer Support Program 19LE05 expired December 1, 2022.
  • Safety Recall 22 Apr 13, 2022 · Service Bulletin/Repair Instructions
    Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022
  • L-SB-0004-22 Feb 24, 2022 · Service Bulletin/Repair Instructions
    TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this servi…
  • L-SB-0002-22 Jan 28, 2022 · Service Bulletin/Repair Instructions
    TSB: This Service Bulletin includes guidelines meant to help determine whether to repair or replace a wire harness assembly based on damage type. This Service Bulletin should be used in conjunction with the applicable model and model year Electronic Wiring …
  • Lexus PRO19-02 - Jan 12, 2022 · Service Bulletin/Repair Instructions
    POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests i…
  • LTT016914A Dec 2, 2014 · Service Bulletin/Repair Instructions
    Some models are equipped with front and rear wheels of different offsets or width. Wheel offset, deffined as the distance between the wheel's - to - rotor mounting surface, affects the clearance between the back of the wheel and surrounding brake components .
  • LTT016414 Oct 13, 2014 · Service Bulletin/Repair Instructions
    Bluetooth Connectivity for Apple Devices Upgraded to iOS 8.0.X
  • LTT012713 Dec 11, 2014 · Service Bulletin/Repair Instructions
    Navigation Micro SD Card Error
  • LSB008214 Oct 16, 2014 · Service Bulletin/Repair Instructions
    Auto matic Transmission Replacement kPrecautions
  • LSB007814 Oct 6, 2014 · Service Bulletin/Repair Instructions
    Front License Plate & Mounting fBracket Installation
  • LSB002514 Jul 4, 2014 · Service Bulletin/Repair Instructions
    Immobilizer and Smart Key Reset.
  • LSB002114 Jun 12, 2014 · Service Bulletin/Repair Instructions
    Techstream ECU Flash Reprogramming Procedure.
  • LSB002015 Jun 29, 2015 · Service Bulletin/Repair Instructions
    Battery Maintenance for In-Stock Vehicles.
  • LSB001416 Mar 17, 2016 · Service Bulletin/Repair Instructions
    Leather Care Best Practices.
  • LSB001214 Feb 13, 2014 · Service Bulletin/Repair Instructions
    Floor Mat Installation During PDS.
  • LSB001116 Mar 1, 2016 · Service Bulletin/Repair Instructions
    Speed Turns (Non F-Sport Vehicles)
  • LSB000914 Feb 13, 2014 · Service Bulletin/Repair Instructions
    Tire Positioning Before New Vehicle Delivery
  • LSB000216 Jan 13, 2016 · Service Bulletin/Repair Instructions
    Multi-Display Coating Damage - Audio/Visual/Telematics
  • LSB000116 Jan 7, 2016 · Service Bulletin/Repair Instructions
    Whine Noise at 30-50 MPH.
  • LSB000111 Jan 6, 2011 · Service Bulletin/Repair Instructions
    World Standard Automatic Transmission Fluid
  • L-SB-0046-21 Nov 10, 2021 · Service Bulletin/Repair Instructions
    TSB: For proper calibration of the millimeter wave radar sensor, the vehicle and radar target must be on a level surface with a consistent plane. If a level surface with a consistent plane is not available, use the Floor Slope Compensation Procedure in this…
  • 20LE01 - Updated Nov 1, 2021 · Service Bulletin/Repair Instructions
    DP: There is a possibility that the A/C servo motor(s) have an internal electrical malfunction which could lead to inconsistent air temperature coming from the air conditioner (A/C) vents, air not coming out at the selected temperature, and/or air not comin…
  • Lexus PRO21-UFRM May 24, 2021 · Service Bulletin/Repair Instructions
    POL: UPDATES TO THE 2014-2021 LEXUS UNIVERSAL FLAT RATE MANUAL
  • L-TT-0221-17Rev1 Mar 22, 2018 · Service Bulletin/Repair Instructions
    Diagnosis of bluetooth connectivity complaints.
  • GLD-60116 Jun 1, 2016 · Service Bulletin/Repair Instructions
    Safety connect system disabled.
  • Lexus Safety Re Mar 31, 2021 · Service Bulletin/Repair Instructions
    Lexus Safety Recall and Service Campaign - Technician Certification Requirements
  • L-TT-0281-20 Rev Mar 16, 2021 · Service Bulletin/Repair Instructions
    TT: Some customers may encounter Bluetooth® connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth® Audio functions are no longer f…
  • L-SB-0001-21 Rev Feb 11, 2021 · Service Bulletin/Repair Instructions
    TSB: Some 2013 ? 2017 model year Lexus vehicles may exhibit one of the following HVAC conditions. ?Uneven temperature or air flow between the vents. ?Little or no air flow from the vent(s). ?Improper MODE control function. Additionally, some vehic…
  • L-SB-0001-21 Jan 11, 2021 · Service Bulletin/Repair Instructions
    TSB: Some 2013 ? 2017 model year Lexus vehicles may exhibit one of the following HVAC conditions. ?Uneven temperature or air flow between the vents ?Little or no air flow from the vent(s) ?Improper MODE control function Additionally, some vehicles…
  • 20LE01 - Area Le Jan 12, 2021 · Service Bulletin/Repair Instructions
    AL: There is a possibility that the A/C servo motor(s) have an internal electrical malfunction which could lead to inconsistent air temperature coming from the air conditioner (A/C) vents, air not coming out at the selected temperature, and/or air not comin…
  • 20LE01 - Dealer Jan 12, 2021 · Service Bulletin/Repair Instructions
    DP: There is a possibility that the A/C servo motor(s) have an internal electrical malfunction which could lead to inconsistent air temperature coming from the air conditioner (A/C) vents, air not coming out at the selected temperature, and/or air not comin…
  • KLG_19LE05-TI-Up Aug 24, 2020 · Service Bulletin/Repair Instructions
    TI: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN KLG CUSTOMER SUPPORT PROGRAM 19LE05 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE
  • L-SB-0002-20 Rev Aug 5, 2020 · Service Bulletin/Repair Instructions
    TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired acco…
  • L-SB-0002-20 Rev Aug 5, 2020 · Service Bulletin/Repair Instructions
    TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired acco…
  • L-SB-0023-20 Jun 23, 2020 · Service Bulletin/Repair Instructions
    TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. ST004-01, SU001-08, and L-SB-0174-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure to review the ent…
  • Lexus Safety Re May 1, 2020 · Service Bulletin/Repair Instructions
    Safety Recall and Service Campaign - Technician Certification Requirements
  • L-SB-0179-17 Obs Apr 6, 2020 · Service Bulletin/Repair Instructions
    TSB: OBSOLETE NOTICE April 06, 2020: This bulletin is now obsolete. Please see L-SB-0008-20. Replacement Certification Labels and VIN Plates
  • L-SB-0008-20 Apr 6, 2020 · Service Bulletin/Repair Instructions
    TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, PG002-90, L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003 9…
  • L-TT-0284-20 Mar 26, 2020 · Service Bulletin/Repair Instructions
    TT: For proper calibration of the millimeter wave radar sensor, the vehicle must be on a level surface. If a level surface is not available, this tech tip should be used in conjunction with the repair manual to set the angle of the front millimeter wave rad…
  • L-TT-0254-18 Mar 26, 2020 · Service Bulletin/Repair Instructions
    TT: In certain cases of leaking air conditioning systems, the root cause of the leak is inadvertently overlooked, causing a repeat repair. To improve customer satisfaction and repair A/C system leaks in one dealer visit, Toyota has developed a set of guid…
  • L-SB-0034-18_Rev Mar 10, 2020 · Service Bulletin/Repair Instructions
    TSB: Some 2013 ? 2020 model year Lexus AWD F Sport and non-F Sport model vehicles may exhibit a squeal/squeak noise from the front brake pads. For customers who find this characteristic objectionable, an updated shim kit is now available as a service part.
  • L-SB-0001-20_Rev Mar 9, 2020 · Service Bulletin/Repair Instructions
    TSB: Some 2013 ? 2020 model year GS and RC model vehicles may exhibit a squeal/squeak noise from the front brake pads. This is only applicable on 2WD F Sport vehicles. This condition may be present at city, highway, and/or parking lot speeds. For customers …
  • L-TT-0281-20 Mar 9, 2020 · Service Bulletin/Repair Instructions
    TT: Some customers may encounter Bluetooth® connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth® Audio functions are no longer …
  • L-SB-0060-13 Obs Feb 6, 2020 · Service Bulletin/Repair Instructions
    TSB: February 06, 2020: This bulletin is now obsolete. Please see L-SB-0003-20.
  • L-SB-0003-20 Feb 6, 2020 · Service Bulletin/Repair Instructions
    TSB: Some 2006 ? 2020 model year Lexus vehicles may exhibit odors that naturally occur from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize …
  • KLG - Dealer Pac Feb 5, 2020 · Service Bulletin/Repair Instructions
    The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DC…
  • 19LE05 - Dealer Feb 5, 2020 · Service Bulletin/Repair Instructions
    The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DC…
  • L-SB-0001-20 Jan 9, 2020 · Service Bulletin/Repair Instructions
    TSB: Some 2013 ? 2019 model year GS and RC model vehicles may exhibit a squeal/squeak noise from the front brake pads. This is only applicable on 2WD F Sport vehicles. This condition may be present at city, highway, and/or parking lot speeds. For customers …
  • 19LE05 - Dealer Dec 10, 2019 · Service Bulletin/Repair Instructions
    Dealer Package: December 10, 2019 Vehicle total has decreased by approximately 6,260 vehicles. Vehicles were moved from Customer Support Program 19LE05 and added to Limited Service Campaign KLG.
  • L-SB-0170-17_Rev Dec 10, 2019 · Service Bulletin/Repair Instructions
    TSB: REVISION NOTICE December 10, 2019 Rev2: ? The Parts Information and Required Tools & Equipment sections have been updated. November 14, 2018 Rev1: ? The Parts Information and Required Tools & Equipment sections have been updated. Any previous printed …
  • KLG_Dealer Packa Dec 10, 2019 · Service Bulletin/Repair Instructions
    Dealer Package: 12/10/2019 Vehicle total has increased by approximately 6,260 vehicles. Vehicles were moved from Customer Support Program 19LE05 and added to Limited Service Campaign KLG. The Data Communication Module (DCM) in the subject vehicles are equip…
  • KLG_Area Letter_ Sep 12, 2019 · Service Bulletin/Repair Instructions
    Area Letter: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programm…
  • 19LE05_Dealer Pa Nov 13, 2019 · Service Bulletin/Repair Instructions
    Dealer Package: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect progra…
  • 19LE05 - Dealer Oct 17, 2019 · Service Bulletin/Repair Instructions
    Dealer Package: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect progra…
Source: NHTSA manufacturer communications files.