AutoStatsIQ
Data through Oct 2026
Model year

2023 Lexus RX Hybrid

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recalls (2)Complaints (0)Investigations (0)Bulletins (91)
Recall campaigns covering this model year21.18M vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2023 Lexus RX Hybrid by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

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Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

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Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

2 recall campaigns cover the 2023 Lexus RX Hybrid

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2023 Lexus RX Hybrid
CampaignFiledSubjectComponentVehiclesRemedy
25V-744Oct 30, 2025Software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverseBack-over prevention1,024,407Software update
23V-480Jul 12, 2023Electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and…Airbags152,927Part replacement
Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2023 Lexus RX Hybrid

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    NHTSA has not opened an investigation on this model year

    Source: NHTSA ODI investigations file.
    All investigations
    Service bulletins

    91 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

    • L-SB-0033-24 Rev2 Jun 12, 2026 · Service Bulletin/Repair Instructions
      Some 2023 – 2024 model year RX 350, RX 350h, RX 500h, and 2024 model year TX 350 and TX 500h vehicles may exhibit a rotational clicking noise from one or both front drive shaft assemblies when accelerating while making turns. This condition may occur withou…
    • L-SB-0012-26 May 11, 2026 · Service Bulletin/Repair Instructions
      Some 2023 — 2025 model year RX 350h customers may experience a high engine RPM/noise when coasting or braking when going downhill with high vehicle SOC (State of Charge). This condition may occur when the vehicle is utilizing engine braking to prevent overc…
    • L-SB-0011-26 May 7, 2026 · Service Bulletin/Repair Instructions
      A 12V auxiliary battery with increased capacity has been released as an optional replacement.
    • L-SB-0010-26 Apr 24, 2026 · Service Bulletin/Repair Instructions
      Some customers of 2023 – 2025 model year RX 350h, RX 500h, and 2024 – 2025 model year TX 500h vehicles may experience one or more of the following complaints when the low fuel level warning light illuminates: • The total amount of fuel dispensed during ref…
    • L-SB-0021-25 Mar 10, 2026 · Service Bulletin/Repair Instructions
      OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete.
    • L-SB-0021-25 Feb 27, 2026 · Service Bulletin/Repair Instructions
      OBSOLETE NOTICE February 27, 2026: This bulletin is no longer applicable and is now obsolete.
    • L-SB-0030-24 Rev2 Dec 15, 2025 · Service Bulletin/Repair Instructions
      Some 2005 – 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to…
    • 23LE05 Sep 26, 2025 · Service Campaign
      Although the HV Floor Under Wire Harness and Rear Traction Motor Cable is covered by Lexus New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever comes first), we at Lexus care about the guests’ ownership experience. Lexus is providing extended…
    • 25LD01 Sep 24, 2025 · Service Bulletin/Repair Instructions
      TECHNICAL INSTRUCTIONS FOR 25LD01 REAR TRACTION MOTOR CABLE CORROSION CERTAIN 2022-2024 NX350h/ NX450h+, CERTAIN 2023-2024 RX350h, CERTAIN 2024 RX450h+ VEHICLES
    • 25LD01 Sep 24, 2025 · Service Campaign
      The subject vehicles are equipped with a rear motor unit and an HV Floor Under Wire that provide high voltage to operate the motor. Mud, water, or road salt could potentially enter the HV Floor Underwire connector housing and could cause corrosion over time…
    • L-TT-0326-23 Rev2 Aug 19, 2025 · Service Bulletin/Repair Instructions
      Some customers may experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assist those customers with user issues, use…
    • L-SB-0043-23 Rev1 Jun 13, 2025 · Service Bulletin/Repair Instructions
      The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.
    • L-SB-0033-24 Jun 6, 2025 · Service Bulletin/Repair Instructions
      Some 2023 – 2024 model year RX 350, RX 350h, RX 500h, and 2024 model year TX 350 and TX 500h vehicles may exhibit a rotational clicking noise from one or both front drive shaft assemblies when accelerating while making turns. This condition may occur withou…
    • L-SB-0028-25 Jun 3, 2025 · Service Bulletin/Repair Instructions
      If a jump start is required on 2023 – 2025 model year RX 350h and RX 500h vehicles, it is important to follow the Owner’s Manual procedure and use the correct connection points to prevent vehicle damage. A summary of the Owner’s Manual procedure is included…
    • L-SB-0024-25 Apr 18, 2025 · Service Bulletin/Repair Instructions
      Some 2023 – 2025 model year RX 350, RX 350h, RX 500h, and 2024 – 2025 model year TX 350, TX 500h, and TX 550h+ vehicles may exhibit a condition where the Blind Spot Monitor (BSM) system is inoperative, there is a BSM malfunction message on the multi-informa…
    • L-TT-0340-25 Apr 2, 2025 · Service Bulletin/Repair Instructions
      To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requeste…
    • L-SB-0024-25 Apr 18, 2025 · Service Bulletin/Repair Instructions
      Some 2023 – 2025 model year RX 350, RX 350h, RX 500h, and 2024 – 2025 model year TX 350, TX 500h, and TX 550h+ vehicles may exhibit a condition where the Blind Spot Monitor (BSM) system is inoperative, there is a BSM malfunction message on the multi-informa…
    • L-TT-0340-25 Apr 2, 2025 · Service Bulletin/Repair Instructions
      To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requeste…
    • L-SB-0018-25 Feb 24, 2025 · Service Bulletin/Repair Instructions
      Some 2023 – 2024 RX 500h and 2024 – 2025 TX 500h vehicles may exhibit a shudder sensation when the vehicle is at a complete stop, the State of Charge (SOC) of the HV Battery is greater than 76%, and the transmission is in the Drive position with the brakes …
    • L-SB-0036-22 Rev2 Feb 10, 2025 · Service Bulletin/Repair Instructions
      Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bu…
    • L-SB-0013-24 Rev1 Feb 10, 2025 · Service Bulletin/Repair Instructions
      The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased and can never be reused. Another feature, Add/Remove Key, is als…
    • L-SB-0017-19 Rev1 Feb 7, 2025 · Service Bulletin/Repair Instructions
      Some 2010 – 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard™. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard™. The wrinkles may trap water and cause the paint to stai…
    • L-SB-0018-25 Feb 24, 2025 · Service Bulletin/Repair Instructions
      Some 2023 – 2024 RX 500h and 2024 – 2025 TX 500h vehicles may exhibit a shudder sensation when the vehicle is at a complete stop, the State of Charge (SOC) of the HV Battery is greater than 76%, and the transmission is in the Drive position with the brakes …
    • L-SB-0036-22 Rev2 Feb 10, 2025 · Service Bulletin/Repair Instructions
      Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bu…
    • L-SB-0013-24 Rev1 Feb 10, 2025 · Service Bulletin/Repair Instructions
      The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased and can never be reused. Another feature, Add/Remove Key, is als…
    • L-SB-0017-19 Rev1 Feb 7, 2025 · Service Bulletin/Repair Instructions
      Some 2010 – 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard™. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard™. The wrinkles may trap water and cause the paint to stai…
    • L-SB-0021-23 Rev2 Jan 30, 2025 · Service Bulletin/Repair Instructions
      Some 2022 – 2025 model year Lexus vehicles may require the download and installation of vehicle specific software or configuration software when the Electronic Control Unit (ECU) is replaced. GTS+ software has been modified to indicate when configuration so…
    • L-SB-0035-22 Rev2 Jan 23, 2025 · Service Bulletin/Repair Instructions
      When certain vehicle ECUs are replaced, the ECU Security Key must be written in order for that ECU to communicate on the vehicle network. The GTS+ Software Health Check Results screen has been enhanced to help identify if a replacement ECU requires an ECU S…
    • L-TT-0336-24 Rev1 Nov 6, 2024 · Service Bulletin/Repair Instructions
      After jump-starting, the vehicle may experience a no-start condition and multiple DTCs including U010087 - Lost Communication with ECM/PCM "A" Missing Message. Upon investigation, it is found that the engine ECU has been damage and needs to be replaced. In …
    • L-TT-0336-24 Oct 24, 2024 · Service Bulletin/Repair Instructions
      After jump-starting, the vehicle may experience a no-start condition and multiple DTCs including U010087 - Lost Communication with ECM/PCM "A" Missing Message. Upon investigation, it is found that the engine ECU has been damage and needs to be replaced. In …
    • L-SB-0039-24 Oct 18, 2024 · Service Bulletin/Repair Instructions
      Some 2021 – 2024 model year ES 250, ES 300h, ES 350, RX 350, RX 350h, RX 500h, UX 200, and UX 250h vehicles may exhibit a high-pitched noise coming from the front HVAC blower motor while operating the air conditioner or heater. This condition does not affec…
    • L-SB-0034-23 Rev2 Oct 1, 2024 · Service Bulletin/Repair Instructions
      Some 2023 model year ES 250, ES 300h, ES 350, and UX 250h vehicles with DCM firmware version earlier than LG-N210ee9999-09 may exhibit a condition in which the vehicle customize settings menu is unavailable in the head unit after connecting to Techstream. …
    • L-SB-0033-24 Sep 25, 2024 · Service Bulletin/Repair Instructions
      Some 2023 – 2024 RX 350, RX 350h, and 2024 TX 350 vehicles may exhibit a rotational clicking noise from one or both front drive shaft assemblies when accelerating while making turns. This condition may occur without a grease leak present on the front drive …
    • L-SB-0030-24 Rev1 Jul 29, 2024 · Service Bulletin/Repair Instructions
      Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to…
    • L-SB-0034-23 Rev1 Jul 8, 2024 · Service Bulletin/Repair Instructions
      Some 2023 model year ES 250, ES 300h, ES 350, and UX 250h vehicles with DCM firmware version earlier than LG-N210ee9999-09 may exhibit a condition in which the vehicle customize settings menu is unavailable in the head unit after connecting to Techstream. S…
    • L-SB-0030-24 Rev1 Jul 29, 2024 · Service Bulletin/Repair Instructions
      Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to…
    • L-SB-0034-23 Rev1 Jul 8, 2024 · Service Bulletin/Repair Instructions
      Some 2023 model year ES 250, ES 300h, ES 350, and UX 250h vehicles with DCM firmware version earlier than LG-N210ee9999-09 may exhibit a condition in which the vehicle customize settings menu is unavailable in the head unit after connecting to Techstream. S…
    • L-SB-0027-24 May 28, 2024 · Service Bulletin/Repair Instructions
      A head unit software update is now available for 2022 model year LX 600, NX 250, NX 350, NX 350h, and NX 450h+ vehicles equipped with Lexus Multimedia (version 1020 or earlier). This update provides improved performance and capability for the following: •…
    • L-SB-0025-24 May 24, 2024 · Service Bulletin/Repair Instructions
      Some 2022 model year NX 350, 2023 – 2024 model year RX 500h, and 2024 model year TX 500h vehicles equipped with a T24A-FTS engine may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P05CE00 (Cold Start “B” Camshaft Position Timing Performance …
    • L-SB-0030-24 Jun 21, 2024 · Service Bulletin/Repair Instructions
      Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is t…
    • 24LC02 Jun 10, 2024 · Service Bulletin/Repair Instructions
      TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN 24LC02 DATA COMMUNICATON MODULE (DCM) UPDATE CERTAIN 2023 ES250, ES300H, ES350, LS500, RX350, RX350H, RX500H, RZ450E, UX250H
    • 24LC02 Jun 10, 2024 · Service Bulletin/Repair Instructions
      The Data Communication Module (DCM), which supports Lexus Connected Services in your vehicle, may not have activated properly during vehicle delivery. This results in all connected services becoming inoperative, including Safety Connect features such as the…
    • 24LC02 Jun 10, 2024 · Service Bulletin/Repair Instructions
      The Data Communication Module (DCM), which supports Lexus Connected Services in your vehicle, may not have activated properly during vehicle delivery. This results in all connected services becoming inoperative, including Safety Connect features such as the…
    • L-SB-0029-24 Jun 10, 2024 · Service Bulletin/Repair Instructions
      Some 2023 model year RX 500h vehicles may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P060649 (Control Module Processor Unexpected Operation) present. The Engine Control Module (ECM) (SAE term: Powertrain Control Module/PCM) logic has been…
    • L-SB-0018-24 Rev1 Jun 7, 2024 · Service Bulletin/Repair Instructions
      Some 2023 – 2024 model year RX 350, RX 350h, and RX 500h and 2024 model year RX 450h+ vehicles may exhibit a condition where the instrument panel garnish trim located above the glove box becomes loose/detached from the instrument panel dashboard. This condi…
    • L-SB-0030-24 Jun 21, 2024 · Service Bulletin/Repair Instructions
      Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is t…
    • 24LC02 Jun 10, 2024 · Service Bulletin/Repair Instructions
      TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN 24LC02 DATA COMMUNICATON MODULE (DCM) UPDATE CERTAIN 2023 ES250, ES300H, ES350, LS500, RX350, RX350H, RX500H, RZ450E, UX250H
    • 24LC02 Jun 10, 2024 · Service Bulletin/Repair Instructions
      The Data Communication Module (DCM), which supports Lexus Connected Services in your vehicle, may not have activated properly during vehicle delivery. This results in all connected services becoming inoperative, including Safety Connect features such as the…
    • 24LC02 Jun 10, 2024 · Service Bulletin/Repair Instructions
      The Data Communication Module (DCM), which supports Lexus Connected Services in your vehicle, may not have activated properly during vehicle delivery. This results in all connected services becoming inoperative, including Safety Connect features such as the…
    • L-SB-0029-24 Jun 10, 2024 · Service Bulletin/Repair Instructions
      Some 2023 model year RX 500h vehicles may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P060649 (Control Module Processor Unexpected Operation) present. The Engine Control Module (ECM) (SAE term: Powertrain Control Module/PCM) logic has been…
    • L-SB-0018-24 Rev1 Jun 7, 2024 · Service Bulletin/Repair Instructions
      Some 2023 – 2024 model year RX 350, RX 350h, and RX 500h and 2024 model year RX 450h+ vehicles may exhibit a condition where the instrument panel garnish trim located above the glove box becomes loose/detached from the instrument panel dashboard. This condi…
    • L-TT-0323-23 Rev1 Apr 24, 2024 · Service Bulletin/Repair Instructions
      When setting up the Lexus Interface (21MM) user profile, if the QR code is not working please use the following recommendations. 1. Refer to the TAS 21MM Diagnostics Pre-Call Worksheet (PCW) on the TAS case creation page. The following steps will provide so…
    • L-SB-0023-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
      To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before…
    • L-SB-0024-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
      The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especi…
    • L-SB-0022-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
      Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and deckl…
    • L-SB-0021-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
      Lexus vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to…
    • L-SB-0020-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
      Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small…
    • L-SB-0021-23 Rev1 Apr 18, 2024 · Service Bulletin/Repair Instructions
      Some 2022 – 2024 model year Lexus vehicles may require the download and installation of vehicle specific software or configuration software when the Electronic Control Unit (ECU) is replaced. GTS+ software has been modified to indicate when configuration so…
    • L-SB-0017-24 Rev1 Apr 15, 2024 · Service Bulletin/Repair Instructions
      Some 2023 model year RX 500h vehicles may exhibit a delay and/or reduction in output of warm air from the HVAC system while the vehicle engine is at normal operating temperatures (over 170°F or 77°C). This condition usually occurs immediately after a hot re…
    • L-SB-0035-22 Rev1 Apr 11, 2024 · Service Bulletin/Repair Instructions
      When certain vehicle ECUs are replaced, the ECU Security Key must be written in order for that ECU to communicate on the vehicle network. The GTS+ Software Health Check Results screen has been enhanced to help identify if a replacement ECU requires an ECU S…
    Source: NHTSA manufacturer communications files.
    About service bulletins