2020 Lexus RX

46 complaints on file, page 1 of 3.

1. Filed Sep 13, 2026Failure Sep 13, 2026Clermont, FLExterior lighting

   I live in the [XXX] area and have noticed a disturbing trend. Frequently, when driving at night, I come across cars that don't have any tail lights on. Usually these are tourists in rental cars, but not always. My wife was guilty of this also. The problem is that the dash lights come on separately from the head and tail lights, it wasn't always this way. If the headlight switch is not in auto, a driver might think the lights are on, because the both daytime running lights and the dash lights are on. This is a very unsafe situation. This problem is made worse when you get your car repaired or rent one because the one of the first things the mechanic or rental people do is put the light switch in off. There was even a incident on the TV show, On-Patrol Live, where the sheriff in [XXX] pulled someone over for no tail lights and had to instruct the driver how to put the switch back in auto. This problem has gone on for years and it is time to fix it. The fix shouldn't be too difficult, just make the dash lights only come on with the headlights. This way when it gets dark and there are no dash lights, the driver should know there is a problem and will turn the headlights on. I came across another car without their tail lights tonight on the [XXX] just south of [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

   NHTSA complaint 11763972
2. Filed Aug 21, 2026Failure Aug 21, 2026Los Angeles, CAEngine

   Timing cover oil leak

   NHTSA complaint 11758498
3. Filed Jun 24, 2026Failure Jun 23, 2026Fresh Meadows, NYWheels

   The rear wheel which is Lexus OEM busted and lost air when driving on the highway at highway speed on June 23, 2026. This caused an immediate hazard and a dangerous loss of vehicle control. Fortunately, I was able to safely pull over, but this failure put my life and the lives of others at serious risk. The mileage is about 45,396. The vehicle was purchased from Freeport Lexus as a pre-owned on January 20, 2026. The recording from the dashcam shows no debris on the road and the car didn't hit any object the road. I've written an email to the dealer and asked for an field inspection of the wheel.

   NHTSA complaint 11746351
4. Filed Jun 12, 2026Failure Sep 18, 2024Perth amboy, NJUnknown or other

   The panoramic sunroof has a shade, which is not closing. This causes a lot of sunlight to enter the vehicle which might be harmful to your skin and causes headaches. The repair is very expensive and there is no other way around it. I seen many owners raising concerns about the same issue happening to them, on youtube, reddit, google and other websites. This is an issue on the same model from around 2017-2022. This must be repaired by lexus, and improved so it doesn’t keep happening.

   NHTSA complaint 11743718
5. Filed May 27, 2026Failure May 20, 2026Reisterstown, MDEngine, Fuel/propulsion system

   While driving the engine stalls. It has jolted back-and-forth at times and had to be taken to a dealer. It’s still stalls when trying to slowly accelerate especially uphills. Low gas mileage barely getting 18 miles per gallon. Warning lights flickering while car stallling. It’s like it’s having a seizure. This has happened a few times.

   NHTSA complaint 11740288
6. Filed Apr 7, 2026Failure Apr 1, 2026Greensboro, GAUnknown or other

   The hatchback window shattered without any known cause. It appeared to have been hit from inside the vehicle but no one was in or around the vehicle when it occurred. It was 82 degrees outside and the vehicle was parked in the shade. Lexus told me there were no known issues regarding the window on other Lexus vehicles.

   NHTSA complaint 11729675
7. Filed Mar 12, 2026Failure Feb 3, 2026Mission Viejo, CAElectrical system, Engine, Power train

   I own a 2020 Lexus RX 450h with approximately 129,803 miles. The check engine light came on and the vehicle stored diagnostic trouble code P0A2D, which indicates a failure of the drive motor/temperature sensor circuit that is integrated into the transmission/hybrid motor assembly. According to the Lexus dealer’s diagnosis, the temperature control sensor located on the transmission/hybrid drive unit has failed. Because Lexus designed this sensor as part of the transmission assembly, the dealer has stated the sensor cannot be replaced separately and that the only repair is to replace the entire transmission. Lexus is refusing to acknowledge this as a manufacturing defect and is requiring me, the consumer, to pay the full cost of a complete transmission replacement, estimated at approximately $9,040.03, solely due to the failure of this internal temperature sensor. This is a critical component used to monitor drive motor/transmission temperature. A malfunctioning sensor of this type can lead to improper system operation, possible overheating, loss of power, or unpredictable behavior of the hybrid drive system while the vehicle is in motion, which presents a safety risk to occupants and other road users. This failure occurred during normal use on public roads and not due to any accident, abuse, or modification. I am requesting that NHTSA investigate whether there is a design or manufacturing defect in the drive motor/transmission temperature sensor and its housing or circuitry on the 2020 Lexus RX 450h (and related Toyota/Lexus hybrid models) that forces owners to replace the entire transmission when this internal sensor fails. This appears to be an unreasonable safety‑related defect and an unreasonable repair burden on consumers.

   NHTSA complaint 11723917
8. Filed Feb 16, 2026Failure Feb 7, 2026Missouri City, TXAir bags, Automatic emergency braking, WarningsCrash

   I am submitting this correspondence to formally report a serious safety incident involving my 2020 Lexus RX 350 and to request a thorough investigation. On Saturday, February 7, while attempting to park the vehicle, I experienced a sudden loss of control, resulting in the vehicle accelerating forward and colliding with a metal gate. The exact cause of this event is unknown. During the incident, the vehicle’s pre-collision and automatic braking system failed to engage despite an obstruction being present. Additionally, the airbags did not deploy at the time of impact. A minor child was present in the vehicle, properly secured in a child's safety seat. While no injuries occurred, the vehicle sustained extensive damage and was rendered inoperable. I would also like to note that this vehicle was subject to an airbag recall on November 29, 2025, which was serviced prior to this incident. Despite completing the recall service, the airbags failed to deploy during the accident. After the vehicle was towed, the airbags unexpectedly deployed while it was being lifted onto the tow truck using a crane, further raising concerns regarding the reliability and safety of the airbag system.

   NHTSA complaint 11718294
9. Filed Sep 10, 2025Failure Sep 10, 2025La Quinta, CAAir bags

   The contact owns a 2020 Lexus RX350. The contact received notification of NHTSA Campaign Number: 23V365000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

   NHTSA complaint 11686349
10. Filed Sep 7, 2025Failure Oct 31, 2020houston, TXAir bags

    I have reached out to my dealer over the past 5 yrs and Corporate as well about the recall on my 2020 Lexus RX 350. I have since paid the car off and feel the remedy has fell on death ears. The last two services I inquired about a fix, Sterling McCall lexus in Clear Lake texas never responded back to me. I need some kind of resolution to this recall. Vehicle has 31K miles on it and the only place I can trade it in is Lexas.

    NHTSA complaint 11685590
11. Filed Aug 25, 2025Failure Dec 20, 2023Santa Clara, CAAir bags

    There was a recall on my car like 2 years ago. The air bag is not working. However, they didn’t fix my car and didn’t give me an estimation on this. It is not safe to drive a car without air bag.

    NHTSA complaint 11682929
12. Filed Aug 19, 2025Failure Dec 19, 2023Long Beach, CAAir bags

    The contact owns a 2020 Lexus RX 450H. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

    NHTSA complaint 11681713
13. Filed Jul 31, 2025Failure Jul 31, 2025Deptford, NJAir bags

    The contact owns a 2020 Lexus RX-350. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts for the recall repair was not yet available. The contact had not experienced a failure.

    NHTSA complaint 11677577
14. Filed Jul 22, 2025Failure Jul 1, 2025Ponte Vedra Beach, FLTread/belt

    Tires installed by Lexus on Sept 27, 2022 are shredding and coming apart in chunks at 37,000 miles; tire is rated 60,000 miles. This is 56% of the projected life of the tire. Previous tires, same brand and size, only lasted 29,000 miles; 1/2 of the life of the tire. Current tires have good tread depth and life left if the chunks were not uniformly coming off of all tires. This condition leaves the tire vulnerable to road hazards and moderately sharp objects. Failure is clearly imminent. Dealer, upon inspection July 1, 2025, did suggest immediate replacement of the tires at normal retail prices. No warnings or alerts or other symptoms are present. There has been a slight loss of air pressure.

    NHTSA complaint 11675395
15. Filed Jun 23, 2025Failure Dec 1, 2023San Juan Capistrano, CAAir bags

    This vehicle, and those of its generation, have had an active passenger airbag recall since December 2023. There has been no news on a remedy, nor any meaningful updates on progress. I am unable to transport passengers in my front seat as I am afraid for their safety and my own liability.

    NHTSA complaint 11668757
16. Filed Jun 18, 2025Failure Dec 20, 2023Turlock, CAAir bags

    I received a notice that there was a recall on my car. I received this notice on December 20, 2023. This issue still has not been addressed.

    NHTSA complaint 11667822
17. Filed May 21, 2025Failure May 17, 202546,000 milesZionsville, PAAir bagsCrash

    The contact owns a 2020 Lexus RX. The contact stated while his wife and children were stopped in traffic, a vehicle had crashed into the rear of the contact's vehicle, which then caused a five-car chain reaction crash. The contact stated that none of the air bags had deployed. The contact stated that the rear end of his vehicle was crushed as well as the front end. The contact stated that the police and emergency services had arrived on the scene. The contact stated that his wife and son were transported to the hospital. The contact stated that his wife had suffered neck whiplash, cuts, and abrasions to her face, arms, and knees. The contact stated that his son also had whiplash, and had suffered a broken jaw. The contact stated that his son had cuts on his face and inside his mouth that required stitches. The police had written a report. The vehicle was towed to an impound lot and declared a total loss by his insurance provider. The manufacturer was not informed of the failure. The failure mileage was approximately 46,000.

    NHTSA complaint 11662427
18. Filed May 15, 2025Failure May 15, 2025Boynton Beach, FLAir bags

    The contact owns a 2020 Lexus RX450H. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

    NHTSA complaint 11661219
19. Filed Apr 22, 2025Failure Apr 22, 2025Round Rock, TXAir bags

    The contact owns a 2020 Lexus RX350. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

    NHTSA complaint 11656116
20. Filed Jan 29, 2025Failure Jan 25, 2025Naples, FLUnknown or other1 injured

    SUNROOF EXPLODED WHILE DRIVING WHILE MY HUSBAND WAS DRIVING WITH A FRIEND. DEALERSHIP IS NOT ACKKNOWLEDGING IT SINCE THERE IS NOT A RECALL SO I WILL HAVE TO CALL LEXUS CORPORATE. I AM TAKING IT INTO THE DEALERSHIP TO BE FIXED AND DROPPING IT OFF THIS FRIDAY. INSURANCE ADJUSTER WILL BE DOING TO DEALERSHIP TO LOOK AT SINCE IT COSTS $2000 TO FIX AND I HAVE A $1000 DEDUCTIBLE :( :( NO WARNING JUST SOUNDED LIKE A BOMB OR GUNSHOT GOING OFF. MY HUSBAND HAS HAD RINGING IN THE EARS SINCE IT WAS SO LOAD AND RIGHT ABOVE HIS HEAD!!!!

    NHTSA complaint 11639337