Complaints about the 2009 Lexus RX330 peaked in 2016, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Body and fuel not decoded. Owner complaints on file from Nov 23, 2016 to Nov 23, 2016.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
LETTER FROM SENATOR NELSON ON BEHALF OF CONSTITUENT RE 2005 RX330 LEXUS RECALL ISSUES NOT BE RESOLVED. *SMD THE CONSUMER STATED FIVE YEARS AGO, SHE NOTICED THE DASH AROUND THE PASSENGER AIR BAG WAS BEGINNING TO CRACK AND IMMEDIATELY BROUGHT THE ISSUE TO THE A FRIEND WHO AT THE TIME WAS A SERVICE WRITER FOR A LOCAL AUTOMOTIVE COMPANY. AFTER A FEW INQUIRES, HE WAS ABLE TO DETERMINE THERE HAD BEEN A NUMBER OF COMPLAINS LOGGED FOR EXACTLY THE SAME ISSUE AND LEXUS WAS LOOKING INTO THE PROBLEM. THE CONSUMER CONTACTED LEXUS, AND WAS ASSURED THE ISSUE WAS BEING TAKEN SERIOUSLY AND THAT OWNERS WOULD BE NOTIFIED AS SOON AS THEY MADE A DETERMINATION. THE NOTIFICATION CAME A FEW YEARS LATER AND SADLY, IT STATED THEY WERE AWARE OF THE DEFECTIVE PART BUT, THE CONSUMER HAD TO WAIT FOR AN OFFICIAL NOTICE TO COME IN THE MAIL WITH INSTRUCTIONS AS TO HOW TO PROCEED. THE NOTICE FINALLY ARRIVED AND WHEN THE CONSUMER CONTACTED LEXUS, SHE WAS PUT ON A WAITING LIST. THE CONSUMER STATED IT HAS BEEN ALMOST TWO YEARS AND ALTHOUGH SHE HAS BEEN ASSURED BY LEXUS THAT IT IS NOT A SAFETY ISSUE REGARDLESS OF HOW CLOSE IT IS TO THE AIR BAG THE DASH CONTINUED TO CRACK AND EXTENDED FROM THE PASSENGER SIDE, IN A SPIDER LIKE MANNER, ALL THE WAY TO THE DRIVER'S SIDE AND THE PASSENGER SIDE DASH NEAR THE AIR BAG WAS BEGINNING TO SHOW ORANGE/YELLOW FOAM LAYER WHICH HAD PREVIOUSLY HIDDEN. *JB
NHTSA complaint 10926921Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.