Complaints about the 2002 Lexus SC430 peaked in 2014, with 11 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Convertible, gasoline, 4x2, built in Japan. Owner complaints on file from Mar 13, 2002 to Mar 8, 2019.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 19V-741 | Oct 17, 2019 | These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design | Airbags | 928,220 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
42 complaints on file, page 1 of 3.
GETTING TOTALLY JERKED AROUND THEY CALL AND NEVER FOLLOW UP. THIS HAS BEEN GOING ON FOR YEARS. NOT ABLE TO DRIVE THE CAR FOR YEARS NOW.
NHTSA complaint 11185031THERE IS CONDENSATION IN THE HEAD LAMPS WHICH AFFECTS HOW WELL THEY WORK AT NIGHT. THE CAR HAS NOT BEEN MODIFIED OR HAD ANY TYPE OF INJURY THAT WOULD RESULT IN CONDENSATION BEING INSIDE THE HEADLIGHT COVERS. THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED. IT IMPAIRS HOW WELL THE HEADLAMPS WORK.
NHTSA complaint 110921112002 LEXUS SC430. CONSUMER WRITES IN REGARDS TO FRONT PASSENGER AIRBAG INFLATOR MODULE SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICOLE WAS TAKEN TO HAVE THE RECALL COMPLETED, BUT WAS TOLD THE ZONE WAS NOT CURRENTLY AUTHORIZED TO COMPLEE THE REPAIR. UPDATED 11/08/2017*JS
NHTSA complaint 11034972TAKATA RECALL BOUGHT THIS VEHICLE ABOUT A YEAR AGO AND HAVE NOT RECEIVED ANY NOTICE ON WHAT TO DO TO GET THIS FIXED.
NHTSA complaint 10860961HAD AIRBAG RECALL DONE ABOUT 1500 MILES AGO, AIR BAG WARNING LIGHT IS NOW ON , STEADY ,ALL THE TIME
NHTSA complaint 10859889I HAD THE SAFETY RECALL, CONCERNING THE AIRBAG INFLATOR MODULE, DONE ON MY CAR BUT NOW THE AIRBAG SENSOR LIGHT STAYS ON.
NHTSA complaint 10732173DRIVING THE CAR UNDER NORMAL CONDITIONS AT ABOUT 45 MPH AND THE BRAKES WENT COMPLETELY OUT WITHOUT ANY WARNING. IM FORTUNATE THAT I DIDN'T CRASH THE VEHICLE INTO SOMETHING OR SOMEONE! CONTACTED LEXUS TO LET THEM KNOW THE ISSUE AND THEY BASICALLY LAUGHED IT OFF !! POOR CUSTOMER SERVICE!! *TR
NHTSA complaint 10693669TL* THE CONTACT OWNS A 2002 LEXUS SC430. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V312000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE SPECIFICS OF THE FAILURE WERE NOT AVAILABLE. THE FAILURE MILEAGE WAS 65,000.
NHTSA complaint 10673019TL* THE CONTACT OWNS A 2002 LEXUS SC430. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V312000 (AIR BAGS) AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT WAS NOT ABLE TO SCHEDULE AN APPOINTMENT WITH THE LOCAL AUTHORIZED DEALER. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
NHTSA complaint 10660946TL* THE CONTACT OWNS A 2002 LEXUS SC430. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V312000 (AIR BAGS). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint 10660937TL* THE CONTACT OWNS A 2002 LEXUS SC430. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V312000 (AIR BAGS). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint 10651352THE HARDTOP WILL NOT GO DOWN ON THE ONE SIDE - APPARENTLY THE MOTORS THAT BRING DOWN THE HARDTOP CAN BURN OUT, CAUSING THE ISSUE. FOR HIGHER-END CAR, THIS SHOULD NOT HAPPEN SO SOON. DEALER INDICATED THIS WAS A $3,000-PLUS REPAIR. I HAVE SINCE BEEN DRIVING A SC430 COUPE! *TR
NHTSA complaint 10644976TL* THE CONTACT OWNS A 2002 LEXUS SC430. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V312000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint 10639738TL* THE CONTACT OWNS A 2002 LEXUS SC430. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V312000 (AIR BAGS). HOWEVER, THE PARTS NEEDED TO PERFORM THE REPAIRS WERE NOT AVAILABLE. THE CONTACT BELIEVED THAT THE MANUFACTURER HAD EXCEEDED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
NHTSA complaint 10630343TL* THE CONTACT OWNS A 2002 LEXUS SC430. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE CONTACT STATED THAT THE FAILURE OCCURRED AFTER THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V312000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
NHTSA complaint 10622100RECEIVED URGENT SAFETY RECALL NOTICE ON 8/11/2014. CALLED LOCAL DEALER 8/12/2014 A.M. WAS TOLD DEALERSHIP ONLY RECEIVES ONE (1) REPLACEMENT PART PER WEEK SO I HAVE TO BE PUT ON WAITING LIST. APPROXIMATELY 8 PEOPLE AHEAD OF ME! THE LETTER [XXX] , V.P. TOYOTA NORTH AMERICA SENT YOUR AGENCY ON JUNE 19,2014, STATED THE RECALL NOTICE WOULD GO TO AFFECTED CUSTOMERS ONCE "SUFFICIENT REPLACEMENT PARTS BECOME AVAILABLE". THAT WAS 8 WEEKS AGO, YET THEY CAN STILL ONLY SEND ONE PART PER WEEK? THIS IS UNACCEPTABLE AND POTENTIALLY DANGEROUS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA complaint 10621686TL* THE CONTACT OWNS A 2002 LEXUS SC430. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V312000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. AN INVALID VIN WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint 10618908TL* THE CONTACT OWNS A 2002 LEXUS SC430. THE CONTACT STATED RECALL NHTSA CAMPAIGN NUMBER: 14V312000 (AIR BAGS) AND NHTSA CAMPAIGN NUMBER: 13V133000 (AIR BAGS) HAD EXCEEDED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS MADE AWARE FOR THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
NHTSA complaint 10606198TL- THE CONTACT OWNS A 2002 LEXUS SC430. THE CONTACT HAD RECEIVED THE RECALL REPAIR FOR THE AIR BAG. THE VEHICLE HAD EXTENSIVE INTERIOR AND SOME EXTERIOR DAMAGES AFTER THE REPAIRS. THE DAMAGES WERE TO THE DASHBOARD, DAMAGED THE PAINT, SCRATCHED THE TINTED WINDOWS, THE HOOD, LEATHER SEATS IN WHICH THE AUTHORIZED DEALER HAD AGREED TO FIX. THE AIR BAG INFLATOR ASSEMBLY KIT AND COSMETIC DAMAGES HAD BEEN REPAIRED. THE COSMETIC DAMAGES HAD BEEN CAUSED BY THE MECHANICS WHO HAD REPAIRED THE VEHICLE. THE SENSOR LIGHT HAD ILLUMINATED AT RANDOM AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71000. DYD
NHTSA complaint 10582891TL* THE CONTACT OWNS A 2002 LEXUS SC430. THE CONTACT STATED AFTER SHIFTING THE VEHICLE INTO DRIVE GEAR IT SUDDENLY ACCELERATED AND CRASHED INTO A NEIGHBORS DOOR, FENCE, HOUSE AND AIR CONDITION. DURING THE CRASH BOTH THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED. THE VEHICLE WAS DESTROYED. THE CONTACT AND PASSENGER WERE TAKEN TO THE HOSPITAL. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE CONTACT STATED THE VEHICLE ACCELERATED AFTER THE BATTERY WAS REPLACED. THE FAILURE MILEAGE WAS 49,000. UPDATED 7/22/13 *CN
NHTSA complaint 10520548Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.