Complaints over time
Complaints about the 2004 Lexus SC430 peaked in 2015, with 3 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2004 Lexus SC430
Convertible, gasoline, 4x2, built in Japan. Owner complaints on file from Mar 20, 2009 to Apr 26, 2023.
Recall campaigns covering this model year1928k vehicles or units across those campaigns
Owner complaints6Close to the median 2004 convertible
Severity index16.72004 convertibles average 6.7
First 24 months0Complaints in its first two years
Components
67% of complaints about the 2004 Lexus SC430 name airbags
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
One recall campaign covers the 2004 Lexus SC430
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 19V-741 | Oct 17, 2019 | These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design | Airbags | 928,220 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2004 Lexus SC430
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
6 complaints on file, page 1 of 1.
- Filed Apr 26, 2023Failure Nov 12, 2022159,000 milesIone, CAAntenna
The contact owns a 2004 Lexus SC430. The contact stated while driving at 35 MPH, the radio was activated and there was an abnormal sound coming from the antenna. The contact noticed the antenna hanging off the holster and structuring the vehicle. The vehicle was not diagnosed. The dealer was not contacted. The manufacturer was not notified of the failure. The failure mileage was 159,000.
NHTSA complaint 11519156 - Filed Jul 29, 2016Failure May 25, 2015Tulsa, OKAir bags
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 LEXUS SC430. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint 10891635 - Filed Oct 19, 2015Failure Aug 3, 2015Sacramento, CAAir bags
TL* THE CONTACT OWNS A 2004 LEXUS SC430. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint 10783375 - Filed Aug 24, 2015Failure Aug 24, 2015University Place, WAAir bags
TL* THE CONTACT OWNS A 2004 LEXUS SC430. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) AND STATED THAT THE PARTS NEEDED FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint 10758830 - Filed Mar 31, 2015Failure Mar 31, 2015Laguna Beach, CAAir bags
TL* THE CONTACT OWNS A 2004 LEXUS SC430. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V312000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint 10702950 - Filed Mar 20, 2009Failure Mar 19, 200635,000 milesEdgewater Park, NJAir conditioner1 injured
TL*THE CONTACT OWNS A 2004 LEXUS SC430. THE CONTACT STATED THAT THE VEHICLE HAS MOLD GROWING ACROSS THE CLIMATE EXCHANGE. HE SMELLS MILDEW COMING FROM THE AIR CONDITION DUCT AND SOME DOCTORS STATED THAT HE WAS TERMINALLY ILL. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT THEY COULD NOT FIND THE FAILURE. THE VEHICLE REMAINED AT THE DEALER FOR THREE MONTHS AND THEY CLEANED AND INSTALLED A NEW AIR CONDITION UNIT. THE CONTACT BECAME ALLERGIC TO THE ANTIFREEZE THAT WAS BEING INSTALLED. THE FAILURE MILEAGE WAS 35,000.
NHTSA complaint 10262525
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
59 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- Takata CSP Cover Jul 28, 2022 · Service Bulletin/Repair Instructions
CSP: Takata CSP Coverage Job Aid - published 7.28.2022 - 22LE02 - Takata Jul 28, 2022 · Service Bulletin/Repair Instructions
CSP: On July 30, 2018, a settlement of claims for Economic Loss related to Takata airbag inflators was approved for full implementation. The settlement includes Lexus?s agreement to provide a Customer Support Program (?CSP?) for 2002-2019 model year (MY) ve… - Safety Recall 22 Apr 13, 2022 · Service Bulletin/Repair Instructions
Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022 - Lexus PRO19-02 - Jan 12, 2022 · Service Bulletin/Repair Instructions
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests i… - LTT014513 Nov 2, 2013 · Service Bulletin/Repair Instructions
Spots in Window Glass - vehicle exterior - LSB009213B Dec 19, 2013 · Service Bulletin/Repair Instructions
Windshield Wiper Blade Maintenance and cleaning - LSB008214 Oct 16, 2014 · Service Bulletin/Repair Instructions
Auto matic Transmission Replacement kPrecautions - LSB002514B Jul 7, 2014 · Service Bulletin/Repair Instructions
Immobilizer and Smart Key Reset - LSB002514A Jul 7, 2014 · Service Bulletin/Repair Instructions
Immobilizer and Smart Key Reset - LSB002514 Jul 4, 2014 · Service Bulletin/Repair Instructions
Immobilizer and Smart Key Reset. - LSB002114 Jun 12, 2014 · Service Bulletin/Repair Instructions
Techstream ECU Flash Reprogramming Procedure. - Lexus Safety Rec Sep 30, 2015 · Service Bulletin/Repair Instructions
Safety Recall ELG - for areas of High Absolute Humidity - Update - 2007 MY Parts Available Certain 2002 through 2007 Model Year SC 430 Vehicles Front Passenger Airbag Inflator Module. - Lexus Safety Rec Sep 30, 2015 · Service Bulletin/Repair Instructions
Safety Recall DSC (supplement to DLC) - Rermedy Notice (Phase 2) - 2007 MY Parts Available 2002 through certain 2007 Model Year SC 430 Vehicles Front Passenger Air Bag Inflator Module. - L-SB-0002-20 Rev Aug 5, 2020 · Service Bulletin/Repair Instructions
TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired acco… - L-SB-0002-20 Rev Aug 5, 2020 · Service Bulletin/Repair Instructions
TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired acco… - L-SB-0174-08 Obs Jun 23, 2020 · Service Bulletin/Repair Instructions
TSB: OBSOLETE NOTICE June 23, 2020: This bulletin is now obsolete. Please see L-SB-0023-20. - Lexus Safety Re May 1, 2020 · Service Bulletin/Repair Instructions
Safety Recall and Service Campaign - Technician Certification Requirements - L-TT-0202-16 May 6, 2016 · Service Bulletin/Repair Instructions
TT: Some customers may experience difficulty programming HomeLink. - L-SB-0010-15 May 13, 2015 · Service Bulletin/Repair Instructions
LSB: The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable Repair Manual for vehicle specific repair procedures and parts. - Lexus Floor Mat Jan 25, 2013 · Service Bulletin/Repair Instructions
In the recent Bi-annual Floor Mat reminder letter distributed November, 2012, Lexus indicated that we were developing support materials that will help remind dealership customers and associates of the importance of proper floor mat usage. - L-TT-0111-13 Jan 16, 2013 · Service Bulletin/Repair Instructions
Lexus vehicles are equipped with SRS, including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury in a collision. If a customer expresses any concerns that the SRS airbags or pretensioner devices did not per - L-SB-0015-10 Rev Jan 23, 2013 · Service Bulletin/Repair Instructions
Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstr… - L-SB-0066-11 Rev Jan 16, 2013 · Service Bulletin/Repair Instructions
When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that may c… - L-TT-0116-13 Feb 27, 2013 · Service Bulletin/Repair Instructions
Navigation/ Multi Info Display Day Mode Operation - L-SB-0010-13 Feb 21, 2013 · Service Bulletin/Repair Instructions
A new Special Service Tool (SST 09709-00002) has been introduced to aid in the inspection procedure for certain vehicles equipped with a floor pedal-type parking brake system. This bulletin references the correct method for installing the Brake Pedal Force … - ELC (E2C)_SSC_El Jun 23, 2016 · Service Bulletin/Repair Instructions
Electronic Communication: The National Highway Traffic Safety Administration (NHTSA) and TK Holdings, Inc. (Takata) have requested the support of BMW, Chrysler, Ford, Honda, Nissan, Mazda, and Toyota in investigating certain airbag inflator modules manufact… - ELC (E2C) Prelim Jun 23, 2014 · Service Bulletin/Repair Instructions
Region Letter: The National Highway Traffic Safety Administration (NHTSA) and TK Holdings, Inc. (Takata) have requested the support of BMW, Chrysler, Ford, Honda, Nissan, Mazda, and Toyota in investigating certain airbag inflator modules manufactured by Tak… - L-SB-0015-10 Rev Jun 12, 2014 · Service Bulletin/Repair Instructions
TSB: OBSOLETE NOTICE-June 12, 2014: This bulletin is now obsolete. - L-SB-0021-14 Jun 12, 2014 · Service Bulletin/Repair Instructions
TSB: Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Te… - L-SB-0025-14 Rev Jul 25, 2014 · Service Bulletin/Repair Instructions
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. - L-SB-0025-14 Jul 7, 2015 · Service Bulletin/Repair Instructions
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. - L-SB-0021-14 Rev Sep 19, 2016 · Service Bulletin/Repair Instructions
TSB: Revision Notice: Applicability section has been updated to include 2016-2017 applicable model year Lexus vehicles. The Repair Procedure section, Required Tools & Equipment section, and the Repair Procedure section has been updated. Flash reprogramm… - L-SB-0010-15 May 13, 2015 · Service Bulletin/Repair Instructions
LSB: The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable Repair Manual for vehicle specific repair procedures and parts. - L-SB-0090-08 Rev Apr 2, 2013 · Service Bulletin/Repair Instructions
If a creak, tick, or rattle noise is heard at the top or bottom of the windshield, the source of the noise may be the two windshield stoppers bonded to the top of the windshield or the windshield retainers bonded to the lower edge of the windshield. This bu… - L-TT-0095-12 Oct 2, 2013 · Service Bulletin/Repair Instructions
If a customer states there is an unpleasant odor in the vehicle from the HVAC system, there are various factors that may be involved. - L-SB-0041-11 Rev Oct 1, 2013 · Service Bulletin/Repair Instructions
This bulletin is now obsolete. Please see L-SB-0082-14. - L-TT-0031-10 Nov 7, 2013 · Service Bulletin/Repair Instructions
Adhesive & sealant cross reference Information - L-TT-0145-13 Nov 2, 2013 · Service Bulletin/Repair Instructions
Spots in Window glass - L-SB-0143-11 Rev Nov 10, 2013 · Service Bulletin/Repair Instructions
Beginning in 1998, Lexus introduced side airbags as optional equipment. Lexus does NOT recommend replacement of original seat covers with non-Lexus leather or other seat cover materials on vehicles due to the following: Seat covers NOT recommended by Lexus… - L-SB-0029-13 May 29, 2013 · Service Bulletin/Repair Instructions
This bulletin details the replacement procedure for the antenna mast on 2002 ? 2010 model year SC 430 vehicles. - L-BO-004-05 Obso Dec 19, 2013 · Service Bulletin/Repair Instructions
This bulletin is now obsolete. Please see L-SB-0092-13. - L-SB-0092-13 Dec 19, 2013 · Service Bulletin/Repair Instructions
The following procedures are recommended during routine maintenance or in the event of a customer concern for wiper performance. - L-TT-0111-13 Jan 16, 2014 · Service Bulletin/Repair Instructions
Lexus vehicles are equipped with Supplemental Restraint Systems (SRS), including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury in a collision. If a customer expresses any concerns that the SRS airbags or pre… - L-SB-0001-18 Jan 22, 2018 · Service Bulletin/Repair Instructions
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-SB-0021-14. * Applicability has been updated to include applicable 2018 models and 2016 * 2018 model year RC 300 and 2015 * 2018 model year RC 350 vehicles… - L-SB-0048-08 Obs Dec 5, 2017 · Service Bulletin/Repair Instructions
TSB: Replacement Certification Labels. OBSOLETE NOTICE November 28, 2017: This bulletin is now obsolete. Please see L-SB-0179-17. - L-SB-0021-14_Obs Jan 24, 2018 · Service Bulletin/Repair Instructions
TSB: OBSOLETE NOTICE January 22, 2018: This bulletin is now obsolete. Please see L-SB-0001-18. - L-SB-0066-11 Rev Apr 10, 2015 · Service Bulletin/Repair Instructions
LSB: When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that … - L-SB-0066-11 Rev Apr 10, 2015 · Service Bulletin/Repair Instructions
LSB: When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that … - L-SB-0021-14 Rev Oct 23, 2014 · Service Bulletin/Repair Instructions
TSB: Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Te… - L-SB-0041-11 Rev Oct 16, 2014 · Service Bulletin/Repair Instructions
TSB: OBSOLETE NOTICE-October 16, 2014: This bulletin is now obsolete. Please see L-SB-0082-14. - L-SB-0007-11 Rev Oct 16, 2014 · Service Bulletin/Repair Instructions
TSB: The purpose of this service bulletin is to provide information regarding the installation of the correct torque converter bolts during automatic transmission/transaxle assembly replacement. Incorrect torque converter bolts or missing washers can cause … - L-SB-0082-14 Oct 16, 2014 · Service Bulletin/Repair Instructions
TSB: The purpose of this bulletin is to provide precautions to follow when installing an automatic transmission/transaxle assembly to avoid MIL "ON" shifting issues and/or transmission damage. Use the information in this bulletin when installing an automati… - L-SB-0025-14 Rev Nov 14, 2014 · Service Bulletin/Repair Instructions
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. - L-TT-0202-16 May 6, 2016 · Service Bulletin/Repair Instructions
TT: SOME CUSTOMERS MAY EXPERIENCE DIFFICULTY PROGRAMMING HOMELINK. - L-SB-0029-13 May 29, 2013 · Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE. - LSB-0143-11 Nov 10, 2011 · Service Bulletin/Repair Instructions
LEXUS: INFORMATION REGARDING THE SEAT COVER REPLACEMENT, EQUIPPED WITH SIDE AIR BAGS, THE MODIFICATIONS THAT MIGHT NEGATIVELY AFFECT SIDE AIR BAG PERFORMANCE CAN RESULT IN SEVERE INJURIES. *PE - LSB-0059-12 Jul 10, 2012 · Service Bulletin/Repair Instructions
LEXUS: PRECAUTION INFORMATION ON REMOVAL, INSPECTION, INSTALLATION OF ACCELERATOR PEDAL SENSOR ASSEMBLY, WHICH REQUIRES NO LUBRICATION. MODELS 2001-13 CT200H, ES300, 300H, 330, 350, GS300, 350, 450, 450H, 460, GX460, 470, HS250H, IS F, IS250, 250C, 350, 3… - LSB-0015-10 Feb 4, 2010 · Service Bulletin/Repair Instructions
LEXUS: TECHSTREAM ECU FLASH REPROGRAMMING PROCEDURE. FLASH REPROGRAMMING ALLOWS THE ECU SOFTWARE TO BE UPDATED WITHOUT REPLACING THE ECU. FLASH CALIBRATION UPDATES FOR SPECIFIC VEHICLE MODELS/ECUS ARE RELEASED AS FIELD FIX PROCEDURES DESCRIBED IN INDIVID… - 00107 May 3, 2007 · Service Bulletin/Repair Instructions
REAR DIFFERENTIAL OIL SPECIFICATION CHANGE. *KB
Source: NHTSA manufacturer communications files.