2024 Lexus TX

47 complaints on file, page 1 of 3.

1. Filed Sep 30, 2026Failure Jul 2, 202621,000 milesNew High Park, NYElectrical system, Hybrid propulsion system

   The contact owns a 2024 Lexus TX 500H. The contact stated that while driving at an undisclosed speed the "Hybrid System Malfunction" warning light illuminated. The contact stated that several days later, a secondary warning light illuminated for the battery failure. After the third failure, the "Hybrid System Malfunction - Contact Dealer" message was displayed. Additionally, the vehicle failed to start and was jumpstarted. The vehicle was towed to the dealer on several occasions for the hybrid battery and related electrical warning failures. The contact stated that there was excessive heat inside the vehicle. The manufacturer was notified of the failure. The failure mileage was 21,000.

   NHTSA complaint 11768143
2. Filed Sep 21, 2026Failure Jul 25, 2025Cary, NCFuel/propulsion system

   The car emits very strong gas fumes into the cabin during longer drives. You can taste the gas. Has happened over 5 times. Submitted for service multiple times; on the 4th time, they were finally able to "recreate it". And the dealer confirmed the issue. No warning or check engine lights came on.

   NHTSA complaint 11765886
3. Filed Sep 15, 2026Failure Dec 15, 202541,800 milesProsper, TXSpeedometer/odometer

   Odometer Fraud: The contact owns a 2024 Lexus TX 350. The contact stated that a mileage discrepancy was discovered. The vehicle was a dealer sale. The contact discovered information indicating that the vehicle was a cloned vehicle. At the time of purchase, the vehicle mileage was 39,000; however, during a service appointment, it was discovered that the vehicle mileage was 41,800.

   NHTSA complaint 11764460
4. Filed Sep 15, 2026Failure Aug 14, 202637,000 milesBokeelia, FLCondensor/evaporator

   The contact owns a 2024 Lexus TX 500H. The contact stated that while driving approximately 50 MPH, the vehicle drove over glass in the roadway that struck the air conditioner condenser. Approximately two weeks later, the air conditioner failed to blow cool air. The vehicle was taken to a local dealer, where it was determined that the A/C condenser was damaged by the debris, causing a coolant leak. The dealer stated that the condenser needed to be replaced. The contact associated the failure with NHTSA Action Number: DP26006 (Engine and Engine Cooling). The manufacturer was notified of the failure. The failure mileage was 37,000.

   NHTSA complaint 11764396
5. Filed Sep 9, 2026Failure Sep 9, 2026Morton, ILEngine, Fuel/propulsion system

   I am reporting a severe, systemic vehicle performance discrepancy on my Lexus TX 500h (2.4L Turbo Hybrid powertrain). The vehicle is officially labeled with an EPA rating of 27 MPG combined. However, under normal, conservative driving conditions, the vehicle routinely achieves only 20 to 21 MPG—a consistent 20%+ shortfall from the manufacturer's certified window sticker metrics. This has drastically limited the vehicle's safe total driving range to under 300 miles per tank. The shortfall persists despite cautious driving in Eco Mode and after passing the engine break-in period. This issue matches a widespread pattern reported by numerous other owners in consumer forums, pointing to a potential defect in the vehicle’s fuel management software or hybrid battery management logic. I request that NHTSA log this tracking data to investigate whether the manufacturer misrepresented the vehicle's real-world operational capabilities or fuel-system integration.

   NHTSA complaint 11762981
6. Filed Sep 2, 2026Failure Sep 2, 2026Escondido, CAUnknown or other

   I had my foot on the brakes waiting at a red light. The car just started jerking back and forth. It didn’t stop until I released my foot off the brake.

   NHTSA complaint 11761621
7. Filed Aug 29, 2026Failure Aug 15, 2026Amarillo, TXUnknown or other

   I am filing this complaint regarding my 2024 Lexus TX. A road rock/debris entered through the vehicle’s factory front grille and struck/punctured the A/C condenser, causing the air conditioning system to stop functioning properly. The repair cost is approximately $2,500. The factory grille has large openings that leave the condenser vulnerable to direct impact from normal road debris. Lexus does not have a protective screen or guard that can be installed to prevent this type of damage. This design flaw has affected many other Lexus TX owners and I think they need to offer up more protective measures to avoid this from happening over and over again.

   NHTSA complaint 11760559
8. Filed Aug 21, 2026Failure Jun 22, 2026Phoenix, AZFuel/propulsion system, Unknown or other

   Strong smell of gas coming from around the car and near rear end of car. Usually after a drive. The smell does not happen after every drive. I brought up the smell to my husband a number of times within the year…and finally took to JD Auto in Arizona in June but the gas smell could not be replicated and no source or defect could be visually seen. No recall for this has been reported by Lexus. dealership. No check engine light has been recorded. Worried that there is some internal issue that could cause huge problems. I do have children who have also reported smelling the gas in the back seat.

   NHTSA complaint 11758619
9. Filed May 21, 2026Failure May 20, 2026Waikoloa, HILatch, Hood

   On two occasions while driving my hood has become open due to windy conditions coming from the Makua side of the highway as I’m driving on the Queen Kaahumanu Highway Today was the second incident except that I was heading south The first time that happened I was driving north and it occurred probably about a few months ago, but I dismissed it I know for a fact that I did not open the engine compartment I will download my front camera files and see if I can find a record

   NHTSA complaint 11739417
10. Filed May 4, 2026Failure May 3, 2026Greensboro, NCUnknown or other

    I have 2024 Lexus TX 350 and the winshield cracked from the smallest rock and spread across the entire winshield. Seems to be a flaw in material.

    NHTSA complaint 11735662
11. Filed Apr 10, 2026Failure Apr 10, 2026San Antonio, TXEngine, Unknown or other

    Starting in drive with the brakes depressed, when trying to accelerate with the gas pedal, the vehicle will not activate the engine from electric mode(EV). The car will not accelerate even with the gas pedal fully depressed. It has happened four times so far. Safety issue because when I’m pulling out into traffic to make a left or right turn, the car will not accelerate and therefore can get hit by oncoming traffic, especially when I am trying to merge into a lane with oncoming traffic. The car crawls and will not accelerate. My car is a hybrid vehicle. It almost feels as if the non electric engine doesn’t kick on when it is supposed to. The car will crawl for about 5-10 seconds before the engines engages and kicks on the acceleration. There are no warning lights or indication that anything is malfunctioning when this happens. I have not taken the vehicle in to the dealer yet.

    NHTSA complaint 11730468
12. Filed Mar 30, 2026Failure Mar 22, 2026Venice, FLEngine, Fuel/propulsion system, Body

    I am a loyal Lexus owner since 1998 and have always recommended Lexus vehicles to my family and friends. In over 25 years of ownership, I have never experienced an issue like this. While driving under normal road conditions, my new 2024 RX 350’s AC condenser was punctured by small road debris, causing a refrigerant leak and loss of air conditioning. The condenser is located directly behind the front bumper, leaving it exposed to minor debris, which I believe is a design vulnerability. Damage at such low mileage suggests this may affect other vehicles of this model. Reduced AC performance could impact driver comfort and visibility in extreme heat, and operating the system with low refrigerant may cause further mechanical damage. I am submitting this complaint to request that NHTSA review this as a potential design defect affecting multiple vehicles. I have also contacted Lexus for warranty repair.

    NHTSA complaint 11728125
13. Filed Feb 26, 2026Failure Feb 26, 2026Saint Augustine, FLElectrical system, Engine, Unknown or other

    The vehicle's lower front fascia exhibits a design flaw, creating an unsafe gap that permits road debris to impact the condenser, leading to air conditioning system damage. This compromise in the A/C system's functionality results in an inability to adequately cool the vehicle's interior, thereby creating potentially unsafe operating conditions, particularly in high-temperature environments. It has been observed that dealerships are declining warranty coverage for these repairs, and the manufacturer has not provided any countermeasures to address this inherent design deficiency.

    NHTSA complaint 11720650
14. Filed Nov 6, 2025Failure Apr 1, 2024Norwalk, CTSeats

    I have the exact same issue as this person https://www.clublexus.com/forums/tx-models-2024-present/1025518-new-problems-with-3rd-row-seats.html When I fold the 3rd row seat it leaves a bump under a loose cloth cover. If I remove the cover I see that a plastic attachment linking the spare wheel well to both sides of the trunk is bent. Lexus says that to replace it I need to replace the whole unit and it's also not covered by warrantee.

    NHTSA complaint 11697939
15. Filed Nov 6, 2025Failure Apr 1, 2024Norwalk, CTSeats

    The plastic casing holding the driver seat cushion broke/detached itself after a couple of months of driving and even if put back in place it'll continue sliding and moving. It can interfere with my left foot while driving making it a hazard. Lexus reviewed the issue and said it was not covered by warranty.

    NHTSA complaint 11697938
16. Filed Nov 3, 2025Failure Sep 22, 202518,000 milesVilla Rica, GAAir bags, Seat beltsCrash1 injured

    The contact owns a 2024 Lexus TX. The contact stated that while driving at 41 MPH, a vehicle ran a stop sign while distracted and hit the contact's vehicle. The contact was able to swerve and avoid a head-on collision. The contact's vehicle was struck on the right driver's side toward the rear bumper. The vehicle was pushed off the road, where it came to a stop. The driver-side and passenger-side air bags did not deploy. The driver-side and passenger-side air bags did not deploy. The driver-side seatbelt did not lock as intended. From the impact, the contact was propelled over the center console. The contact was taken to the hospital by ambulance. The contact suffered a concussion and sustained injuries to the neck, both knees, hip, her back, and right foot. The contact was scheduled for physical therapy and suffers from post-concussion syndrome. A police report was filed. There were no passengers in the vehicle. The vehicle was towed to Mayfield Wrecker Service, and then it was towed to the dealer. The cosmetic part was repaired on the vehicle. However, the safety issues were not repaired. The vehicle is at the residence. The insurance company was contacted. The contact related the failure of the side curtain air bags to NHTSA Campaign Number: 24V461000 (Air Bag). However, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 18,000.

    NHTSA complaint 11697253
17. Filed Sep 26, 2025Failure Sep 22, 2025Clayton, NCUnknown or other

    The AC stopped working and now they are charging me to replace the condenser which is located right in the front behind the grill. They said it was damaged from a rock that hit it. There are thousands of these vehicles that have this poor design where all these condensers are getting hit and having consumers pay for this damage because it is not under warranty. These should be recalled or repaired for free as it is obvious there should be some kind of screen to prevent this as the grill gives no protection.

    NHTSA complaint 11689942
18. Filed Sep 22, 2025Failure Sep 20, 2025Eureka, MOVisibility/wiper

    Driving on the highway, heard a very loud pop, followed by a crackling noise above us. Investigated and found the sunroof had spontaneously shattered. On the drive home, the sunroof glass collapsed into the car. The initial incident was very disruptive, and we were lucky that the sun shade was closed, which blocked glass fragments from falling on us. There are no signs of impact from any objects or rocks. There were no cars driving in front of us, and we did not drive beneath an overpass. There were no dents on the car. Photos of the glass after shattering but before collapse dont show a clear sign of an impact point. My best guess is a manufacturing flaw exacerbated by temperature changes. It was a very sunny day, and we had the shade open with cold AC blowing for 30+ minutes. The sun became a distraction, so we closed the shade. I think the heat then built up quickly between the shade and the glass, and caused the glass to shatter.

    NHTSA complaint 11689028
19. Filed Aug 26, 2025Failure Aug 26, 2025Fresno, CATires

    While driving on highway tire separated frô wheel And flew off leading to loss of control of vehicle.

    NHTSA complaint 11683305
20. Filed May 12, 2025Failure May 11, 2025Hayward, CAUnknown or other

    I was driving on a highway around 65mph, about 1:30PM on May 11, 2025. The temperature outside was about 70 degree F. I heard a very loud noise like a big firecracker exploding. Then I heard the sound of air coming from the sun roof. I opened the sun roof door and found the sun roof was shattered and had a big hole more than a foot in diameter. If I didn't close the sun roof door, I could had been injured by the exploding tempered glasses from the sun roof and lose control of my SUV. I drove to the Lexus dealership and leave my car there overnight since the service department was closed on Sunday. The Lexus service advisor will call me in the morning. I googled the topic about "Lexus sun roof exploding while driving" and found many Lexus car owners had the same problem as mine. Toyota Motors already knew about this issue since 2012 and they refused to fix the issue free of charge for Lexus car owners since they said that the car warranty doesn't covered the sun roof. I believe Toyota Motors is a irresponsible car company. If this issue is not fixed, I believe some Lexus owners might get hurt when their cars' sun roof explode while driving. Toyota Motors should fix the problem free of charge for their customers because this is a defective tempered glass sun roof.

    NHTSA complaint 11660305