Model yearPark outside

2019 Lincoln MKC

SUV, gasoline, 4WD/4-Wheel Drive/4x4, built in United States. Owner complaints on file from Mar 31, 2019 to Oct 1, 2026.

Recall campaigns covering this model year31.66M vehicles or units across those campaigns
Owner complaints1222.9 times the median 2019 suv
Severity index2.52019 suvs average 5.0
First 24 months3Complaints in its first two years
Complaints over time

Complaints about the 2019 Lincoln MKC peaked in 2023, with 39 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

02040602019202020212022202320242025202641
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

80% of complaints about the 2019 Lincoln MKC name engine and cooling

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Engine and cooling
98
Electrical system
12
Back-over prevention
7
Powertrain
6
Fuel system
2
Brakes
2
Wheels
2
Airbags
1
Lighting
1
Driver assistance
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

3 recall campaigns cover the 2019 Lincoln MKC

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2019 Lincoln MKC
CampaignFiledSubjectComponentVehiclesRemedy
25V-685Oct 10, 2025Engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged inEquipment59,006Part replacement
25V-572Sep 3, 2025Rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverseBack-over prevention1,456,417Part replacement
23V-378May 26, 2023Battery monitor sensor may short-circuit and overheat, causing a fire in the engine compartment while parked or drivingPark outsideEngine and cooling142,734Repair or modification
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2019 Lincoln MKC

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

122 complaints on file, page 1 of 7.

  1. Filed Oct 1, 2026Failure Aug 16, 2026Sacramento, CAEngine and engine cooling

    See attached document for complaint

    NHTSA complaint 11768318
  2. Filed Sep 29, 2026Failure Aug 21, 2026plano, TXEngine

    There is a coolant leak going into the cylinder 3 causing misfire and overheating and engine shutoff Car shut down and locked up on the highway and I had to coast to the shoulder and get it towed. The ford dealer said it needs an engine replacement specifically a long block assembly estimated at 10k. It was inspected by the ford dealership. there was a code p0303 saying misfire so I got all the spark plugs replaced and when i was driving home from work the car locked up and said overheating and had to coast off the highway. I have all the reports and documents from the ford dealership showing the coolant intrusion into the cylinder. this is a design flaw with this engine and has a TSB already on it but not recall. it's been going on since 2019 but they still produced these engines and make the customer pay for their flaws.

    NHTSA complaint 11767786
  3. Filed Sep 27, 2026Failure Sep 27, 2026Los Angeles, CAEngine, Power train

    I am filing an urgent safety complaint regarding a severe Ford/Lincoln EcoBoost engine defect, fraudulent recall reporting, and the illegal refusal of repair on my vehicle, which has only around 20,000 miles. Since this vehicle is under an active safety recall, the manufacturer and dealership have a strict legal obligation to perform the recall repair at no cost to the consumer.My vehicle recently experienced a major engine failure with the Check Engine Light illuminated The authorized dealership diagnosed the issue as an inherent EcoBoost engine defect, specifically confirming a Cylinder #1 Misfire caused by Coolant Intrusion into the engine cylinders. They stated that the engine is severely damaged and provided a repair estimate of $12,000 for a complete Long Block Engine Replacement.However, they are completely refusing to cover this repair, telling me that they cannot help me and that I must pay out of pocket to fix it myself. To evade their legal safety obligations, the manufacturer sent an official letter falsely claiming that the recall service was already successfully completed at Norm Reeves Lincoln on April 24, 2024. This is a complete lie. I have NEVER received, authorized, or brought my vehicle in for this recall service.They have fraudulently marked this safety recall as completed in their system to strip away my consumer rights and leave me with a dangerous vehicle and a $12,000 bill. Operating a vehicle with coolant intrusion poses an immediate risk of sudden engine stalling, catastrophic failure, or fire on the highway. I formally request NHTSA to investigate this fraudulent recall reporting and unlawful refusal of repair, and compel Ford/Lincoln to perform the actual safety recall and long block engine replacement immediately at no cost as required by federal law.

    NHTSA complaint 11767233
  4. Filed Sep 16, 2026Failure Sep 1, 2026Fayetteville, GAEngine

    Sept 2026. Coolant intrusion. Causes engine light to illuminate, engine to overheat, rendering vehicle unable/unsafe to drive, potential fire risk. The failure was diagnosed by Lincoln dealer as a known defect via technical service bulletin. My research revealed this defect is found in numerous Ford vehicles.

    NHTSA complaint 11764782
  5. Filed Sep 14, 2026Failure Sep 10, 202655,304 milesForked River, NJEngine and engine cooling, Turbo/supercharger, Seals/gaskets

    The contact owns a 2019 Lincoln MKC. The contact stated that upon starting the vehicle, the check engine warning light was illuminated. The vehicle was taken to an independent mechanic and was diagnosed with coolant intrusion in cylinder #3 and head gasket failure. The contact was informed that the engine and turbo charger needed to be replaced. The manufacturer, Lincoln, was notified of the failure, but no assistance was provided. The failure mileage was 55,304.

    NHTSA complaint 11764186
  6. Filed Sep 14, 2026Failure Feb 13, 2026Los Angeles, CAEngine, Power train

    Coolant intrusion into the engine at 20000miles. complete engine failure. lincoln dealership diagnosed that a long-block engine replacement is required. serious safety hazard due to potential sudden stalling while driving.

    NHTSA complaint 11763992
  7. Filed Sep 10, 2026Failure Sep 2, 202676,131 milesWest Allis, WIEngine and engine cooling

    The contact owns a 2019 Lincoln MKC. The contact stated that while starting the vehicle, the vehicle unexpectedly jolted. The contact stated that while driving 30 MPH, the check engine warning light illuminated. The vehicle was taken to the dealer to be diagnosed, and it was determined that coolant was leaking into the engine block, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure by telephone. The failure mileage was approximately 76,131.

    NHTSA complaint 11763342
  8. Filed Aug 22, 2026Failure Jun 29, 2026Whippany, NJEngine

    Coolant intrusion into the cylinder and requires a replacement of the long block engine assembly which was a known issue by Ford/Lincoln with no recalls issued. The problem has been confirmed by authorized Ford/Lincoln dealer and independent service center. Warning lights illuminated when car was brought to dealer for inspection. It poses significant safety risk that actively endanger me and passengers while driving due to sudden loss of power, engine stalling, engine fire, loss of braking and steering assistance.

    NHTSA complaint 11758708
  9. Filed Aug 21, 2026Failure Aug 17, 202695,000 milesLenexa, KYEngine and engine cooling

    The contact owns a 2019 Lincoln MKC. The contact stated that the check engine warning light illuminated, and the message “Service Soon” was displayed on the app, and the failure was caused by a misfire. The vehicle was taken to the dealer to be diagnosed, and it was determined that there was coolant intrusion into the engine cylinders, which caused the engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that new spark plugs were previously installed, and maintenance was performed on the vehicle, and the dealer suggested coming back at 100,000 miles for a tune-up but had not informed the contact of any issues with the engine. The contact associated the failure with Technical Service Bulletin Number: 22/2229/NHTSA ID Number: 10214126 (Engine and Engine Cooling). The manufacturer was made aware of the issue and confirmed that the vehicle was not included in Technical Service Bulletin Number: 22/2229 (Engine and Engine Cooling). The failure mileage was approximately 95,000.

    NHTSA complaint 11758499
  10. Filed Aug 17, 2026Failure Jul 15, 2026Erie, PAEngine, Power train, Unknown or other

    The vehicle needs a complete engine replacement due to a coolant intrusion issue. The safety of myself and my family are of my utmost concern. Overheating of the system can cause sudden engine stalling, catastrophic power loss at highway speeds, a risk of collision, and toxic vapor exposure inside the vehicle. Furthermore, A leaking heater core vents sweet-smelling but toxic antifreeze vapors into the passenger compartment and prolonged breathing of heated glycol fumes can trigger dizziness, headaches, and nausea for the driver. All of which I have recently suffered from. I have taken the car back to the original dealership and was advised that I would need a new engine. The engine light came on and the coolant started spiking into the red which led me to take the car in for diagnostic testing.

    NHTSA complaint 11757514
  11. Filed Aug 15, 2026Failure Apr 21, 2026Fort Smith, AREngine

    To NHTSA: I am filing this complaint about a dangerous stall/overheat defect in my 2019 Lincoln MKC, VIN [XXX], currently at 79,820 miles. This vehicle was built 2018-10, before Ford's engine redesign, and it is now undrivable due to coolant intrusion into the engine, a known and documented defect covered under Ford TSB 22-2229 for the 2.0L EcoBoost engine. What happened: the car overheated on me at Church's Chicken. I came out with coolant to top it off, and cautiously drove it to Dr Underhood Repair Shop. They ran the codes and quoted a full engine replacement, but couldn't source an engine, so they sent me to the dealership. I paid them and limped the car across town to Randall Ford. Randall Ford confirmed the failure matched the TSB. I paid them too, and the car overheated again within 500 feet of leaving their lot. I had to park it at a strip mall and have it towed to our warehouse, where it sits undriveable today. Randall Ford's diagnosis (repair order XXX, dated XXX) is coolant leaking into the engine, requiring a new engine, quoted at $16,735.60. The codes pulled were P0217, P0303, P0316, P0420, and P06E9 - overheat, misfire, misfire, catalyst efficiency, and turbocharger coolant/fluid, all consistent with the coolant intrusion pattern described in TSB 22-2229. I confirmed rough running, and the car overheating with no visible external leak, which matches the pattern in Ford's own bulletin. I am aware Ford issued CSP 21N12 to extend coverage for coolant intrusion on the 1.5L EcoBoost engine, but no equivalent program or recall exists for the 2.0L EcoBoost engine in my Lincoln MKC, despite the same defect and the same TSB language applying. There has been no recall issued for this problem on my vehicle at all, even though Ford is well aware of the defect. I also want to note that this is not an isolated issue with this vehicle - I have separately experienced the documented purge-valve/fuel-system defect on this same car, which suggest INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FO

    NHTSA complaint 11757123
  12. Filed Aug 11, 2026Failure Aug 9, 2026Fort Mill, SCEngine, Power train

    1. What component or system failed or malfunctioned, and is it available for inspection upon request? Answer: Engine / Powertrain (Engine Block & Cooling System). The vehicle suffered an internal engine failure caused by coolant intrusion into Cylinder #4, requiring a full engine long block replacement per Ford Technical Service Bulletin (TSB) 22-2229. The vehicle and component are available for inspection upon request. ​2. How was your safety or the safety of others put at risk? Answer: The engine suffered a sudden and complete loss of power without warning in the middle of active, moving traffic, leaving the vehicle dead in a live travel lane. Because the engine stalled abruptly due to coolant flooding the cylinder, the vehicle became an immediate, stationary obstacle in harm's way, creating an extreme risk of a high-speed rear-end collision or chain-reaction pileup that easily could have resulted in severe injury or a fatality for myself and other motorists. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Answer: Yes. The problem was confirmed by a certified technician who pulled active diagnostic trouble codes P0304 and P0316. The technician performed a borescope inspection through spark plug #4 and visually verified coolant intrusion inside Cylinder 4. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Answer: Inspected and diagnosed by a servicing dealer/technician who generated an official repair estimate (#9,496.97) confirming the defect and recommending engine replacement per Ford TSB 22-2229. (Note: Mention if inspected by insurance/police, otherwise leave as dealership/facility only). 5. Were there any warning lamps, messages? Answer: The Check Engine Light (CEL) illuminated immediately before or during the engine shutdown. The diagnostic codes (P0316 and P0304) indicate startup misfires caused by coolant accumulating in the cylinder while parked.

    NHTSA complaint 11756258
  13. Filed Aug 7, 2026Failure Aug 1, 2026Canton, MIEngine

    Car started shaking roughly when started, check engine light came on for cylinder misfire. Known engine problem where coolant leaks in to the engine block due to a known defect from Ford for these 2.0L engines. There is a TSB 22-2229 ([XXX]) already issued for this. Dealer inspected and confirmed the problem. Now the entire engine long block needs to be replaced resulting in $10,000 repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    NHTSA complaint 11755475
  14. Filed Jul 20, 2026Failure Jun 5, 2026Magna, UTEngine

    Component: Engine (2.0L EcoBoost) — coolant intrusion into cylinders What failed: The engine in my 2019 Lincoln MKC (2.0L EcoBoost, approximately 83,000 miles) failed due to internal coolant intrusion into the cylinders. This is a known defect in this engine, documented by the manufacturer in TSB 22-2229 (superseding TSB 19-2346), which acknowledges coolant leaking into the cylinders on 2.0L EcoBoost vehicles and specifies complete long block engine replacement as the only repair. My vehicle and the failed engine are available for inspection upon request. The car/engine is currently at the [XXX] Ford in Draper, UT. Safety risk: Coolant intrusion causes engine misfires and can cause sudden loss of engine power while driving, hydro-locking of the engine, and — per the manufacturer's own bulletins and pending litigation — overheating, cracked cylinder heads, and engine fires. The check engine light began flashing while I was on the highway. I am also a dialysis patient awaiting a kidney transplant, and a sudden engine failure or stall while driving to medical treatment poses a serious safety risk. Confirmed by a service center: Yes. On or about XXX, [XXX], a franchised Lincoln dealership, performed a borescope inspection of the engine and confirmed the failure, stating the engine must be replaced at a quoted cost of $7,897.45. I have the written diagnosis and repair estimate. Inspected by the manufacturer or others: No police or insurance inspection was involved, as this was a mechanical failure rather than a collision. Warning signs before failure: Unexplained low coolant level requiring repeated top-offs; white smoke from the exhaust, especially at cold start; check engine light, steady or flashing; rough running or misfire, often with codes P0300–P0304 or P0316; sweet coolant smell. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    NHTSA complaint 11751568
  15. Filed Jul 15, 2026Failure Jul 1, 2026Sorrento, FLEngine

    There is coolant intrusion into the cyl. It is a known concern and many complaints on line. Lincoln refuses to assist in the engine repair or replacement. Going down the road the engine misses and looses power causing difficulty controlling vehicle causing unsafe conditions for all traffic.

    NHTSA complaint 11750623
  16. Filed Jun 19, 2026Failure Jun 15, 2026Paso Robles, CAEngine

    The engine on my 2019 Lincoln MKC has failed due to coolant intrusion. A known issue with this model car between 2017-2019. There are two cracked cylinders on the engine block. The dealership says that the engine must be replaced.

    NHTSA complaint 11745253
  17. Filed Jun 17, 2026Failure Sep 30, 2025Frazeysburg, OHBack over prevention

    The contact owns a 2019 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention). The contact had not experienced a failure associated with the recall. However, the contact was concerned that the dealer intended to inspect the vehicle to determine whether there was an issue with the rearview camera instead of replacing the back over prevention camera. The contact believed that replacing the part regardless if a failure had occurred or not would be a more appropriate preventative measure due to the failure associated with the rearview camera. The manufacturer was not notified of the issue.

    NHTSA complaint 11744737
  18. Filed Jun 6, 2026Failure Jun 2, 2026Kennedale, TXEngine

    Engine has coolant intrusion at 57,000 miles. Mechanic recommends full engine replacement.

    NHTSA complaint 11742458
  19. Filed Jun 4, 2026Failure May 4, 202696,000 milesRocky River, OHEngine

    The contact owns a 2019 Lincoln MKC. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that the following day, while attempting to start the vehicle, the contact noticed white smoke coming from the exhaust. The contact stated that while driving at an undisclosed speed, the vehicle idled and drove unusually rough. In addition, the contact stated that the vehicle misfired. The vehicle was taken to the dealer where it was diagnosed with a failed engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact referenced two Technical Bulletins, TSB 19-2346 and TSB 22-2133, which had similar failure descriptions. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 96,000.

    NHTSA complaint 11742022
  20. Filed Jun 3, 2026Failure Mar 1, 202658,000 milesBonita Springs, FLEngine and engine cooling

    The contact owns a 2019 Lincoln MKC. The contact stated that the engine experienced rough idling after starting with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who replaced the spark plugs and coil pack; however, the failure recurred with the vehicle shuddering while driving. The vehicle was taken to the dealer, who determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 58,000.

    NHTSA complaint 11741772
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

99 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • 25B51 May 9, 2026 · Other
    Certain 2021-2024 Model Year Bronco, 2021-2024 Model Year Bronco Sport, 2020-2022 Model Year Corsair and Escape, 2016-2024 Model Year Explorer, 2019-2020 Model Year Fusion, 2016-2018 Model Year Focus RS, 2022-2024 Model Year Maverick, 2016-2019 Model Year M…
  • 25N15 S1 Apr 20, 2026 · Other
    Customer Satisfaction Program 25N15 - Supplement #1 Certain 2015-2019 Model Year Multiple Vehicle Lines Rear View Camera Inspection For One-Time Replacement
  • TSB 25-2570 Nov 26, 2025 · Service Bulletin/Repair Instructions
    This article supersedes TSB 24-2165 to update the TSB Service Procedure. Some vehicles listed in the Model statement above may exhibit various SYNC performance related concerns including but not limited to:  Display operation concerns  Navigation inoperat…
  • SSM 54366 Nov 12, 2025 · Service Bulletin/Repair Instructions
    Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Pinpoint test HK in the Powertrain Control and Emissions D…
  • TSB 25-2005 Jan 24, 2025 · Service Bulletin/Repair Instructions
    "Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: • Customer concern of a vibration or rough idle in D or R • Shudder while driving • Lack of engine RPM • Low performance, lack of acceleratio…
  • SSM 53040 Oct 10, 2024 · Service Bulletin/Repair Instructions
    While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. …
  • TSB 24-2165 May 27, 2024 · Service Bulletin/Repair Instructions
    This article supersedes TSB 21-2175 to update the TSB Service Procedure. Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex…
  • SSM 52410 Apr 3, 2024 · Service Bulletin/Repair Instructions
    Various vehicles have had pinpoint tests, guided routines and the Warranty and Policy Manual recentlyupdated for diagnostics and repairs on SYNC generation 3 and later applications. When performingdiagnostics and repairs on SYNC Gen 3 or later, select the d…
  • SSM 52335 Mar 6, 2024 · Service Bulletin/Repair Instructions
    For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for …
  • SSM 51838 Aug 2, 2023 · Service Bulletin/Repair Instructions
    In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embe…
  • SSM 51536 Apr 4, 2023 · Service Bulletin/Repair Instructions
    For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a di…
  • 20N07 S2 Sep 1, 2022 · Service Bulletin/Repair Instructions
    Certain 2015-2019 MKC and 2016-2019 Explorer Vehicles Equipped With the 2.3L Engine and 6F35 Transmission - Transmission Extended Warranty Coverage Updated Owner Letters: 20N07/20B27 S1
  • 20B27 S1 Sep 1, 2022 · Service Bulletin/Repair Instructions
    Certain 2015-2019 MKC and 2016-2019 Explorer Vehicles Equipped With the 2.3L Engine and 6F35 Transmission Powertrain Control Module Reprogram Submitting Owner Letters
  • SSM 51099 Sep 26, 2022 · Service Bulletin/Repair Instructions
    Some 2019 MKC vehicles without lane keep assist may exhibit an AdvanceTrac/hill start assist message(s) and/or illuminated electronic stability control/traction control indicator lamp with diagnostic trouble codes (DTCs) U0420 stored in the anti-lock brake …
  • 20B27 S1 Aug 31, 2022 · Service Bulletin/Repair Instructions
    Certain 2015-2019 MKC and 2016-2019 Explorer vehicles equipped with the 2.3L engine and 6F35 transmission; Powertrain Control Module reprogram. Supplement: Program terms will be in effect through August 31, 2023 This program is now eligible for mobile re…
  • SSM 50975 Jul 29, 2022 · Service Bulletin/Repair Instructions
    Some 2017-2022 Ford/Lincoln customers may experience a notification in the FordPassÃÂî/LincolnWayÃÂî app indicating Vehicle Has Entered Deep Sleep Mode. This occurs when the vehicle has not been started for 14 consecutive days, battery voltage is at/bel…
  • TSB 22-2287 Jul 19, 2022 · Service Bulletin/Repair Instructions
    Some 2015-2019 MKC and 2016-2019 Explorer vehicles equipped with a 2.3L engine may exhibit a vibration/rough idle when the vehicle is in drive (D) or reverse (R). The vehicle may also exhibit a lack of engine revolutions per minute (RPM), lack of accelerati…
  • TSB 22-2229 Jun 10, 2022 · Service Bulletin/Repair Instructions
    Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator lamp (MIL). Diagnos…
  • SSM 50804 May 24, 2022 · Service Bulletin/Repair Instructions
    Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle commands such as …
  • SSM 50651 Apr 5, 2022 · Service Bulletin/Repair Instructions
    In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating "Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Emb…
  • SSM 50726 Apr 27, 2022 · Service Bulletin/Repair Instructions
    Some 2017-2021 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct this condition prio…
  • TSB 22-2133 Apr 15, 2022 · Service Bulletin/Repair Instructions
    Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator lamp (MIL). Diagnos…
  • TSB 22-2104 Mar 21, 2022 · Service Bulletin/Repair Instructions
    This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2022 F-Super Duty,…
  • SSM 50502 Feb 17, 2022 · Service Bulletin/Repair Instructions
    Some 2017-2018 Focus/MKX/C-MAX, 2017-2019 MKC/Taurus/Flex/MKT, 2017-2020 Fusion/MKZ/Continental, 2017-2022 Mustang/Edge/Explorer/Police Interceptor Utility/Escape/F-150/F-Super Duty, 2018-2022 Expedition/Navigator, 2019-2022 Ranger/Nautilus, 2020-2022 Corsa…
  • SSM 50439 Jan 28, 2022 · Service Bulletin/Repair Instructions
    Some 2017-2020 Fusion/MKZ and 2017-2019 Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may require replacement of the long block engine assembly. New service kits have been released which include all the one-time-use components required in the ser…
  • SSM 50375 Dec 23, 2021 · Service Bulletin/Repair Instructions
    Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If possible, using the …
  • SSM 50346 Dec 14, 2021 · Service Bulletin/Repair Instructions
    Some 2018-2021 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the telematics control …
  • SSM 50251 Nov 2, 2021 · Service Bulletin/Repair Instructions
    Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct this condition prio…
  • SSM 50067 Aug 27, 2021 · Service Bulletin/Repair Instructions
    Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to…
  • SSM 50039 Aug 16, 2021 · Service Bulletin/Repair Instructions
    Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is considered normal due to the power saving features enabled while in transpor…
  • TSB 21-2236 Jul 22, 2021 · Service Bulletin/Repair Instructions
    Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super Duty, 2018-2021 EcoSport/Expedition, 2019-2021 Ranger/Nautilus, 2021 Bronco Sport…
  • SSM 49924 Jul 1, 2021 · Service Bulletin/Repair Instructions
    Some 2019 MKC, 2019-2021 Edge/Nautilus/Escape/Ranger/Explorer, 2020-2021 Corsair, and 2021 Bronco Sport vehicles equipped with 2.0L and 2.3L EcoBoost engines may exhibit a light to moderate ticking type noise at idle (600-700 RPM). The noise is usually more…
  • SSM 49821 May 24, 2021 · Service Bulletin/Repair Instructions
    Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to…
  • SSM 49803 May 18, 2021 · Service Bulletin/Repair Instructions
    Some 2018-2020 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the telematics control …
  • TSB 21-2077 Mar 18, 2021 · Service Bulletin/Repair Instructions
    Some 2017-2019 Escape/MKC Some 2017-2019 Escape/MKC vehicles equipped with all-wheel drive (AWD) may exhibit a binding/shudder and/or bump/clunk from the rear drive unit (RDU) when turning at low speeds and parking lot maneuvers. This may be due to the soft…
  • SSM 49541 Feb 3, 2021 · Service Bulletin/Repair Instructions
    Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. When using the FordPass/Lincoln Way application, the customer may receive…
  • 20N07-S2 Feb 5, 2021 · Service Bulletin/Repair Instructions
    This program extends the warranty coverage of the automatic transmission torque converter for twelve (12) months from the RO date of Powertrain Control Module reflash under Customer Satisfaction Program 20B27.
  • 20N07-S1 Dec 9, 2020 · Service Bulletin/Repair Instructions
    In some of the affected vehicles, customers may experience adverse NVH, vibration and/or rough idle in Drive or Reverse, low performance/lack of acceleration during launch, sluggish vehicle operation and shudder while driving
  • TSB 20-2271 Dec 10, 2020 · Service Bulletin/Repair Instructions
    Some 2015-2019 MKC and 2016-2019 Explorer vehicles equipped with a 2.3L engine may exhibit a vibration/rough idle when the vehicle is in DRIVE or REVERSE. The vehicle may also exhibit a lack of engine revolutions per minute (RPM), lack of acceleration on ta…
  • SSM 49328 Nov 11, 2020 · Service Bulletin/Repair Instructions
    Some 2019 MKC, 2019-2020 Edge/Nautilus/Escape/Ranger, 2020 Corsair, 2019-2021 Explorer vehicles equipped with 2.0L and 2.3L EcoBoost engines may exhibit a light to moderate ticking type noise at idle (600-700 RPM). The noise is usually more prominent in the…
  • 20N07 Oct 9, 2020 · Service Bulletin/Repair Instructions
    In some of the affected vehicles, customers may experience adverse NVH, vibration and/or rough idle in Drive or Reverse, low performance / lack of acceleration during launch, sluggish vehicle operation and shudder while driving.
  • 20B27 Oct 9, 2020 · Service Bulletin/Repair Instructions
    In affected vehicles, the transmission torque converter may overheat in certain driving conditions. If the torque converter overheats it can lead to adverse NVH, rough idle, and low performance concerns. Ultimately this will require internal transmission re…
  • SSM 49292 Oct 29, 2020 · Service Bulletin/Repair Instructions
    Some 2018-2020 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the telematics control …
  • SSM 49284 Oct 26, 2020 · Service Bulletin/Repair Instructions
    Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. When using the FordPass/Lincoln Way application, the customer may receive…
  • SSM 49210 Sep 25, 2020 · Service Bulletin/Repair Instructions
    Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Although oil may collect on the turbocharger, it is very rare for a turbocharger …
  • SSM 49084 Aug 12, 2020 · Service Bulletin/Repair Instructions
    Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app , incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct this condition pri…
  • TSB 20-2255 Aug 6, 2020 · Service Bulletin/Repair Instructions
    Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F150/Focus/CMAX/Edge/Fiesta/MKX/ Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehicl…
  • TSB 20-2233 Jul 13, 2020 · Service Bulletin/Repair Instructions
    This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without acc…
  • SSM 48908 Jun 17, 2020 · Service Bulletin/Repair Instructions
    Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. When the Apple device is remove…
  • SSM 48858 May 29, 2020 · Service Bulletin/Repair Instructions
    Some 2012-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit an inoperative remote start with a 'Vehicle Failed To Start' message when using MyFord Mobile/Ford Pass/Lincoln Way mobile applications. The cellular cloud systems will only allow two …
  • TSB 20-2171 May 18, 2020 · Service Bulletin/Repair Instructions
    Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may experience seat p…
  • SSM 48757 Apr 22, 2020 · Service Bulletin/Repair Instructions
    Some customers may experience a notification in the FordPass and/or LincolnWay apps that indicates their vehicle has entered "deep sleep mode". This mode is enabled due to the vehicle not being started for 14 consecutive days or battery voltage is at/or bel…
  • SSM 48619 Mar 9, 2020 · Service Bulletin/Repair Instructions
    SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active and the original …
  • SSM 48558 Feb 18, 2020 · Service Bulletin/Repair Instructions
    SSM 48558 - 2017-2020 Various Vehicles Equipped With Telematics Control Unit (TCU) - Various FordPass/LincolnWay Mobile App Concerns Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln …
  • SSM 48506 Feb 4, 2020 · Service Bulletin/Repair Instructions
    2019 MKC - Without Lane Keep Assist AdvanceTrac, Hill Start Assist Message(s) And/Or Stability Control Indicator Lamp Illuminated With DTCs U0420 And U0415 Some 2019 MKC vehicles without lane keep assist may exhibit an advancetrac, hill start assist mes…
  • SSM 48423 Dec 20, 2019 · Service Bulletin/Repair Instructions
    Some 2015-2020 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid t…
  • TSB 19-2346 Dec 20, 2019 · Service Bulletin/Repair Instructions
    Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator lamp (MIL). Diagnos…
  • SSM 48340 Nov 21, 2019 · Service Bulletin/Repair Instructions
    Some 2016-2019 vehicles equipped with SYNC 3 may experience a map displayed on the left half of the SYNC screen with no other information/soft buttons present after updating to the latest version of V3.0 software. This issue occurs when the SYNC 3 system ha…
  • SSM 48316 Nov 8, 2019 · Service Bulletin/Repair Instructions
    Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct this condition prio…
  • SSM 48267 Oct 17, 2019 · Service Bulletin/Repair Instructions
    Some 2018-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem electronic seria…
Source: NHTSA manufacturer communications files.