Model yearPark outside

2018 Lincoln MKC

SUV, gasoline, 4x2, built in United States. Owner complaints on file from May 1, 2018 to Sep 18, 2026.

Recall campaigns covering this model year41.66M vehicles or units across those campaigns
Owner complaints741.8 times the median 2018 suv
Severity index4.12018 suvs average 5.2
First 24 months4Complaints in its first two years
Complaints over time

Complaints about the 2018 Lincoln MKC peaked in 2025, with 25 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

010203020182019202020212022202320242025252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

74% of complaints about the 2018 Lincoln MKC name engine and cooling

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Engine and cooling
55
Powertrain
5
Back-over prevention
4
Wheels
4
Electrical system
2
Fuel system
2
Driver assistance
2
Steering
2
Airbags
1
Stability and traction control
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

4 recall campaigns cover the 2018 Lincoln MKC

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2018 Lincoln MKC
CampaignFiledSubjectComponentVehiclesRemedy
25V-685Oct 10, 2025Engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged inEquipment59,006Part replacement
25V-572Sep 3, 2025Rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverseBack-over prevention1,456,417Part replacement
23V-378May 26, 2023Battery monitor sensor may short-circuit and overheat, causing a fire in the engine compartment while parked or drivingPark outsideEngine and cooling142,734Repair or modification
18V-104Feb 12, 2018These vehicles may be equipped with incorrect front brake hoses that may chafe against other components, possibly resulting in a brake fluid leakBrakes88Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2018 Lincoln MKC

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

74 complaints on file, page 1 of 4.

  1. Filed Sep 18, 2026Failure Aug 13, 2026Davis, CAEngine

    Engine has a known defect causing coolant to leak into cylinders. Car is not safe to drive as car can overheat, blow gasket, loose power, catch fire while operating.

    NHTSA complaint 11765368
  2. Filed Sep 16, 2026Failure Sep 9, 202673,617 milesMchenry, ILEngine and engine cooling

    The contact owns a 2018 Lincoln MKC. The contact stated that upon attempting to start the vehicle, the engine misfired. The dealer was notified of the failure. The vehicle was taken to the dealer, where it was diagnosed that coolant intrusion had resulted in the engine failure, and it was determined that the engine needed to be replaced. The manufacturer was notified of the failure by phone. The failure mileage was approximately 73,617.

    NHTSA complaint 11764723
  3. Filed Sep 11, 2026Failure May 8, 2026Nebo, NCEngine

    I own a 2018 Lincoln MKC equipped with the 2.0L EcoBoost engine. The vehicle currently has approximately 72,326 miles. The check-engine light initially illuminated and an OBD scan produced code P0303, indicating a misfire in Cylinder 3. No other diagnostic codes were reported. Following mechanical evaluation, all four spark plugs and ignition coils were replaced. Approximately 145 miles later, the check-engine light returned with the same P0303 code. The code was cleared to confirm recurrence, and approximately 111 miles later the check-engine light illuminated again. I subsequently took the vehicle to a Ford/Lincoln dealership for further diagnosis. The dealership determined that coolant is leaking into Cylinder 3 and advised that the required repair is replacement of the engine/long-block assembly, at an estimated cost of approximately $8,900. I have since learned that Ford issued Technical Service Bulletin 19-2346 addressing certain 2017–2019 Lincoln MKC vehicles equipped with the 2.0L EcoBoost engine that may exhibit coolant intrusion into the cylinders, an illuminated malfunction indicator lamp, and misfire diagnostic codes including P0303. The prescribed repair under the bulletin may require replacement of the long-block engine assembly. A search of NHTSA's recall database using my VIN does not presently identify my vehicle as subject to a safety recall for this coolant-intrusion condition. I am submitting this complaint so that NHTSA has a record of another 2018 Lincoln MKC 2.0L EcoBoost experiencing a dealer-confirmed coolant-intrusion failure consistent with Ford's published technical guidance. I am particularly concerned about whether this failure mode has safety implications and whether the population of potentially affected vehicles has been adequately identified. The vehicle had not exhibited significant drivability problems, rough cold starts, or other obvious warning symptoms before the recurring P0303 check-engine indication.

    NHTSA complaint 11763701
  4. Filed Sep 1, 2026Failure Nov 17, 2025Farmington, NMEngine

    My engine failed. At the time I did not know this. I was driving to work, and although I knew I was not out of gas according to the gas gauge, I thought maybe something was wrong with the gauge when my Lincoln began to putter like when you are running out of gas. I was approaching a stop light in the left turn lane when the car died. Which could have caused a multi car pileup considering the intersection in my town I was at. I got the car to start again but it smelt terrible and started smoking from the exhaust. A white smoke. I was not far from work at all so I made it there and had a mobile mechanic come to look at it. Upon inspecting it, he found oil build up in my spark plugs. When he tested the compression there was no compression at all in cylinder 4. There were no prior indicators such as check engine lights or any other lights. I had just financed this vehicle not even 6 months prior so not only did being stuck at a busy intersection full of anxiety and praying no one hit me, it has caused tremendous financial hardship as I have still been faithfully making my loan payments and paying full coverage on the vehicle. And has left my husband and I without a vehicle. He works 50 minutes from where we live and I work 20mins from where we live and in opposite directions. I since found out there are class action lawsuits for this year,make,model, and engine. I contacted the only shop in my town which is a Ford Lincoln dealership about the issues and was informed that most likely the cost of repairs/replacement would be $10,000 and to contact Ford corporate. Which I did and was denied any sort of assistance with cost when they should have to cover the whole thing as it is a major safety issue. Let alone the financial burden their defective engines are placing on people such as myself. This could have caused a major car accident potentially resulting in severe injuries to myself and others. I did not know until now I could report these types of safety issues.

    NHTSA complaint 11761460
  5. Filed Aug 3, 2026Failure Jul 21, 2026Myrtle Beach, SCEngine

    I am experiencing a coolant-intrusion problem with my 2018 Lincoln MKC, equipped with a 2.0L EcoBoost engine. The vehicle has only 63,900 miles. •The check-engine light repeatedly came on and went off over a two-week period. •A Lincoln dealer performed a diagnostic evaluation and identified the same problem reported in other Ford and Lincoln vehicles with this engine. •An independent automotive service provider confirmed the diagnosis and advised me that Ford had issued a service bulletin addressing this exact issue. •Both assessments indicated that the engine needs to be replaced. When I asked the dealer what could happen if I did not replace the engine, I was warned of serious safety risks, including a possible fire or complete engine failure. This is not a routine wear-and-tear issue; it appears to be a known design defect. The problem has reportedly led to class-action lawsuits and has left many vehicle owners facing significant repair costs without financial assistance. Ford/Lincoln has stated that it will not cover the cost of replacing my engine because the vehicle is no longer under warranty.

    NHTSA complaint 11754417
  6. Filed Jul 31, 2026Failure Jul 21, 202637,500 milesStockton, CAEngine and engine cooling

    The contact owns a 2018 Lincoln MKC. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that there was coolant leaking into the engine, causing a misfire. The contact was informed that the long block needed to be replaced. The dealer informed the contact not to drive the vehicle out of town and stated that the vehicle might stall while driving. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 37,500.

    NHTSA complaint 11754060
  7. Filed Jul 31, 2026Failure Jan 19, 2026Frankfort, OHUnknown or other

    My 2018 Lincoln MKC has an exhaust leak. Ford and the dealership told me it was safe to drive, but I did not drive it because exhaust leaks can cause carbon monoxide exposure. My vehicle has been at the dealership since January 19, 2026 waiting for a warranty exhaust part. I have an email showing the part was ordered, but Ford still has not supplied it. The vehicle has been out of service for over six months and Ford denied my buyback request.

    NHTSA complaint 11754051
  8. Filed Jul 3, 2026Failure Jun 15, 2026Pittsville, MDEngine

    I am thoroughly disappointed and overwhelmed. My vehicle has 122,000 miles on it. Yes that may be considered many for some but this vehicle has been taken care of extensively and all routine scheduled maintenance has been performed. I purchased from Preston Ford in Pittsville, MD and the vehicle had 48000 miles as a used vehicle. I have had many minor issues,(fuel flap), A/C issues and 2 recalls for back up camera and the vehicle had a recall stating the car may catch on fire so don't park near other structures. Supposedly both recalls were taken care of by the seller of my vehicle. Now I am told I need a new engine, my engine light came on and I thought it was the purge valve assembly. Now this is my first Ford product so I am sad to report this. I still owe on this car and was told a new engine would cost about 10,000. I use the car for work and is my livelihood. I do not know who to contact and would hate to see someone else with this same experience. I feel if you take care of your vehicle it should get more than 122,000 miles.

    NHTSA complaint 11748159
  9. Filed Jul 3, 2026Failure Jun 23, 2026Cornwall, NYEngine

    Misfiring and then smoke in tail pipe. Just hit 70,000 miles and the engine needs replacing. A defect that's been known since I bought the car.

    NHTSA complaint 11748109
  10. Filed May 28, 2026Failure May 25, 2026Ozark,, MOEngine

    Check engine light came on. Next day had a diagnostic run on it and found the coolant intrusion into cylinder 2. A new TSB 19-2208 was recommended. Talked with dealership and they advised to contact Ford Customer Care, who had Roadside Assistance come and pick up the 2018 Lincoln MKC and take to dealership. Dealership called to advise that the cost to me would be $9400!!!. Called Ford Customer Care again and was told that there is no recall or program to assist with repair, BUT....if enough people make a call in then down the road there "might" be a recall. My info will go to Corporate, however, being as the car is years, 9 months old --there probably won't be any help. My vehicle ONLY has 59, 300 miles on it.!!!! While it is NOT a customer issue, but a FORD issue, and FORD has replaced OTHER TSBs, this one doesn't seem have enough "call-ins" yet to get FORD's attention.

    NHTSA complaint 11740666
  11. Filed May 4, 2026Failure Apr 28, 2026Cave City, KYEngine

    Dealer confirmed there is a coolant intrusion in the engine and the engine needs to be replaced due to a known defect.

    NHTSA complaint 11735495
  12. Filed Mar 10, 2026Failure Mar 7, 2026Saint Petersburg, FLEngine

    The check engine light came on and car started to over heat when taken into shop was told need to replace entire engine this is a known issue in these make / model cars with these engines and it is not being addressed

    NHTSA complaint 11723290
  13. Filed Feb 3, 2026Failure Aug 15, 202547,000 milesPittsburgh, PABack over prevention

    The contact owns a 2018 Lincoln MKC. The contact received notification of NHTSA Campaign: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while shifted in reverse(R), the rearview camera failed displayed a distorted image. No warning light was illuminated. The vehicle was taken to a local dealer for routine maintenance; however, the part for the recall repair was not yet available. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 47,000.

    NHTSA complaint 11715220
  14. Filed Jan 30, 2026Failure Jun 1, 2023Fowlerville, MIEngine

    Ford is well aware of the scam and refuses to fix the faulty engine for millions of these vehicles. 2018 MKC is trash. Already rebuilt the engine, turbo is garbage and the coolant will continue to leak with new engine because it’s a flawed design. They are fully aware but greed is more important than safety or a satisfied customer. I pray the are held accountable eventually.

    NHTSA complaint 11714419
  15. Filed Jan 16, 2026Failure Nov 18, 2025Kansas City, MOEngine

    The check engine light came on and it would run rough when started. It was determined the number four cylinder head was cracked, allowing antifreeze to leak into the engine block. I bought the car new in January 2019. The problem appeared with under 57,000 actual miles. The car has always been serviced on time at the dealership. The cost to fix the problem with a new engine is approximately $10,000. I bought the car new so that I would not have problems. It is my only form of transportation. In researching, I have found this is a reoccurring problem on the echo boost four-cylinder engine since 2017. It didn’t matter whether it was low mileage or high mileage the cracks would appear. There had been a recall on later models, but no recall for the 2018. I believe it should be under recall.

    NHTSA complaint 11711534
  16. Filed Dec 27, 2025Failure Dec 24, 2025Louisville, KYEngine, Power train, Unknown or other

    I was driving home from work on December 24th 2025 and my 2018 lincoln mkc 2.3l shut off on me while I was in motion. There were several cars that had to swerve and not hit me. The car would not start but I was able to put the vehicle in neutral and roll to the shoulder of the road. I was very scared and angry because this vehicle only has 54,646 miles currently, give or take 50 miles. I had to get the towed to my home. This needs to be resolved and Fird/Lincoln needs to faithfully fix this dangerous defect, i could have died. Please please do something because I do not want anyone else to deal with this.

    NHTSA complaint 11707235
  17. Filed Dec 3, 2025Failure Nov 16, 202592,000 milesShelby Township, MIPower train, Steering

    The contact owns a 2018 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION). The contact stated that while driving at 35 MPH, the vehicle revved and then the vehicle stalled. No warning lights were illuminated. The vehicle failed to restart. The contact's brother was following the contact and assisted with traffic. The Sheriff’s Department assisted with traffic control. The vehicle was towed to the residence. The vehicle was then towed to an independent mechanic, who diagnosed the vehicle and determined that the flywheel had fractured. The vehicle was repaired. The contact was later informed that the steering power harness had failed and needed to be replaced. The vehicle remained at the dealer pending the repair. The contact stated that afterwards, oil stains were found on the ground in the driveway. The manufacturer was not notified of the failure. The failure mileage was approximately 92,000.

    NHTSA complaint 11702721
  18. Filed Oct 28, 2025Failure Apr 7, 202542,000 milesMarshfield, MABack over preventionCrash1 injured

    The contact owned a 2018 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that while attempting to reverse out of their driveway in the rain at approximately 2 MPH, the back-over prevention camera display of the rear view of the vehicle was distorted, and the contact was only able to see a black image. The contact was unable to identify what the image was, and the back-over prevention system did not notify the contact of any objects with its chime/alarm. The vehicle continued to move in reverse and ended up crashing into a tree. The vehicle's rear passenger side was damaged. The contact was able to exit the vehicle and had not received any physical injuries. The contact stated they had suffered anxiety as a result of the crash, and medical attention was needed. The vehicle was towed and totaled. A police report was filed. The dealer was not contacted. The manufacturer was informed of the issue. The failure mileage was approximately 42,000.

    NHTSA complaint 11696082
  19. Filed Oct 24, 2025Failure Oct 24, 2025Vestavia Hills, ALEngine

    Coolant intrusion in engine

    NHTSA complaint 11695499
  20. Filed Oct 21, 2025Failure Oct 21, 2025Fowler, COBack over prevention

    The contact owns a 2018 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.

    NHTSA complaint 11694841
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

121 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • 25B51 May 9, 2026 · Other
    Certain 2021-2024 Model Year Bronco, 2021-2024 Model Year Bronco Sport, 2020-2022 Model Year Corsair and Escape, 2016-2024 Model Year Explorer, 2019-2020 Model Year Fusion, 2016-2018 Model Year Focus RS, 2022-2024 Model Year Maverick, 2016-2019 Model Year M…
  • 25N15 S1 Apr 20, 2026 · Other
    Customer Satisfaction Program 25N15 - Supplement #1 Certain 2015-2019 Model Year Multiple Vehicle Lines Rear View Camera Inspection For One-Time Replacement
  • TSB 25-2570 Nov 26, 2025 · Service Bulletin/Repair Instructions
    This article supersedes TSB 24-2165 to update the TSB Service Procedure. Some vehicles listed in the Model statement above may exhibit various SYNC performance related concerns including but not limited to:  Display operation concerns  Navigation inoperat…
  • SSM 54366 Nov 12, 2025 · Service Bulletin/Repair Instructions
    Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Pinpoint test HK in the Powertrain Control and Emissions D…
  • TSB 25-2005 Jan 24, 2025 · Service Bulletin/Repair Instructions
    "Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: • Customer concern of a vibration or rough idle in D or R • Shudder while driving • Lack of engine RPM • Low performance, lack of acceleratio…
  • SSM 53040 Oct 10, 2024 · Service Bulletin/Repair Instructions
    While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. …
  • TSB 24-2165 May 27, 2024 · Service Bulletin/Repair Instructions
    This article supersedes TSB 21-2175 to update the TSB Service Procedure. Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex…
  • SSM 52335 Mar 6, 2024 · Service Bulletin/Repair Instructions
    For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for …
  • SSM 51838 Aug 2, 2023 · Service Bulletin/Repair Instructions
    In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embe…
  • SSM 51536 Apr 4, 2023 · Service Bulletin/Repair Instructions
    For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a di…
  • 20N07 S2 Sep 1, 2022 · Service Bulletin/Repair Instructions
    Certain 2015-2019 MKC and 2016-2019 Explorer Vehicles Equipped With the 2.3L Engine and 6F35 Transmission - Transmission Extended Warranty Coverage Updated Owner Letters: 20N07/20B27 S1
  • 20B27 S1 Sep 1, 2022 · Service Bulletin/Repair Instructions
    Certain 2015-2019 MKC and 2016-2019 Explorer Vehicles Equipped With the 2.3L Engine and 6F35 Transmission Powertrain Control Module Reprogram Submitting Owner Letters
  • 20B27 S1 Aug 31, 2022 · Service Bulletin/Repair Instructions
    Certain 2015-2019 MKC and 2016-2019 Explorer vehicles equipped with the 2.3L engine and 6F35 transmission; Powertrain Control Module reprogram. Supplement: Program terms will be in effect through August 31, 2023 This program is now eligible for mobile re…
  • SSM 50975 Jul 29, 2022 · Service Bulletin/Repair Instructions
    Some 2017-2022 Ford/Lincoln customers may experience a notification in the FordPassÃÂî/LincolnWayÃÂî app indicating Vehicle Has Entered Deep Sleep Mode. This occurs when the vehicle has not been started for 14 consecutive days, battery voltage is at/bel…
  • TSB 22-2287 Jul 19, 2022 · Service Bulletin/Repair Instructions
    Some 2015-2019 MKC and 2016-2019 Explorer vehicles equipped with a 2.3L engine may exhibit a vibration/rough idle when the vehicle is in drive (D) or reverse (R). The vehicle may also exhibit a lack of engine revolutions per minute (RPM), lack of accelerati…
  • TSB 22-2229 Jun 10, 2022 · Service Bulletin/Repair Instructions
    Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator lamp (MIL). Diagnos…
  • SSM 50804 May 24, 2022 · Service Bulletin/Repair Instructions
    Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle commands such as …
  • SSM 50651 Apr 5, 2022 · Service Bulletin/Repair Instructions
    In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating "Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Emb…
  • SSM 50726 Apr 27, 2022 · Service Bulletin/Repair Instructions
    Some 2017-2021 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct this condition prio…
  • TSB 22-2133 Apr 15, 2022 · Service Bulletin/Repair Instructions
    Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator lamp (MIL). Diagnos…
  • TSB 22-2104 Mar 21, 2022 · Service Bulletin/Repair Instructions
    This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2022 F-Super Duty,…
  • SSM 50502 Feb 17, 2022 · Service Bulletin/Repair Instructions
    Some 2017-2018 Focus/MKX/C-MAX, 2017-2019 MKC/Taurus/Flex/MKT, 2017-2020 Fusion/MKZ/Continental, 2017-2022 Mustang/Edge/Explorer/Police Interceptor Utility/Escape/F-150/F-Super Duty, 2018-2022 Expedition/Navigator, 2019-2022 Ranger/Nautilus, 2020-2022 Corsa…
  • SSM 50439 Jan 28, 2022 · Service Bulletin/Repair Instructions
    Some 2017-2020 Fusion/MKZ and 2017-2019 Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may require replacement of the long block engine assembly. New service kits have been released which include all the one-time-use components required in the ser…
  • SSM 50375 Dec 23, 2021 · Service Bulletin/Repair Instructions
    Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If possible, using the …
  • SSM 50346 Dec 14, 2021 · Service Bulletin/Repair Instructions
    Some 2018-2021 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the telematics control …
  • SSM 50251 Nov 2, 2021 · Service Bulletin/Repair Instructions
    Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct this condition prio…
  • SSM 50067 Aug 27, 2021 · Service Bulletin/Repair Instructions
    Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to…
  • SSM 50039 Aug 16, 2021 · Service Bulletin/Repair Instructions
    Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is considered normal due to the power saving features enabled while in transpor…
  • TSB 21-2236 Jul 22, 2021 · Service Bulletin/Repair Instructions
    Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super Duty, 2018-2021 EcoSport/Expedition, 2019-2021 Ranger/Nautilus, 2021 Bronco Sport…
  • SSM 49821 May 24, 2021 · Service Bulletin/Repair Instructions
    Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to…
  • SSM 49803 May 18, 2021 · Service Bulletin/Repair Instructions
    Some 2018-2020 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the telematics control …
  • TSB 21-2077 Mar 18, 2021 · Service Bulletin/Repair Instructions
    Some 2017-2019 Escape/MKC Some 2017-2019 Escape/MKC vehicles equipped with all-wheel drive (AWD) may exhibit a binding/shudder and/or bump/clunk from the rear drive unit (RDU) when turning at low speeds and parking lot maneuvers. This may be due to the soft…
  • SSM 49541 Feb 3, 2021 · Service Bulletin/Repair Instructions
    Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. When using the FordPass/Lincoln Way application, the customer may receive…
  • 20N07-S2 Feb 5, 2021 · Service Bulletin/Repair Instructions
    This program extends the warranty coverage of the automatic transmission torque converter for twelve (12) months from the RO date of Powertrain Control Module reflash under Customer Satisfaction Program 20B27.
  • 20N07-S1 Dec 9, 2020 · Service Bulletin/Repair Instructions
    In some of the affected vehicles, customers may experience adverse NVH, vibration and/or rough idle in Drive or Reverse, low performance/lack of acceleration during launch, sluggish vehicle operation and shudder while driving
  • TSB 20-2271 Dec 10, 2020 · Service Bulletin/Repair Instructions
    Some 2015-2019 MKC and 2016-2019 Explorer vehicles equipped with a 2.3L engine may exhibit a vibration/rough idle when the vehicle is in DRIVE or REVERSE. The vehicle may also exhibit a lack of engine revolutions per minute (RPM), lack of acceleration on ta…
  • 20N07 Oct 9, 2020 · Service Bulletin/Repair Instructions
    In some of the affected vehicles, customers may experience adverse NVH, vibration and/or rough idle in Drive or Reverse, low performance / lack of acceleration during launch, sluggish vehicle operation and shudder while driving.
  • 20B27 Oct 9, 2020 · Service Bulletin/Repair Instructions
    In affected vehicles, the transmission torque converter may overheat in certain driving conditions. If the torque converter overheats it can lead to adverse NVH, rough idle, and low performance concerns. Ultimately this will require internal transmission re…
  • SSM 49292 Oct 29, 2020 · Service Bulletin/Repair Instructions
    Some 2018-2020 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the telematics control …
  • SSM 49284 Oct 26, 2020 · Service Bulletin/Repair Instructions
    Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. When using the FordPass/Lincoln Way application, the customer may receive…
  • SSM 49210 Sep 25, 2020 · Service Bulletin/Repair Instructions
    Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Although oil may collect on the turbocharger, it is very rare for a turbocharger …
  • SSM 49084 Aug 12, 2020 · Service Bulletin/Repair Instructions
    Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app , incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct this condition pri…
  • TSB 20-2255 Aug 6, 2020 · Service Bulletin/Repair Instructions
    Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F150/Focus/CMAX/Edge/Fiesta/MKX/ Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehicl…
  • SSM 48908 Jun 17, 2020 · Service Bulletin/Repair Instructions
    Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. When the Apple device is remove…
  • SSM 48858 May 29, 2020 · Service Bulletin/Repair Instructions
    Some 2012-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit an inoperative remote start with a 'Vehicle Failed To Start' message when using MyFord Mobile/Ford Pass/Lincoln Way mobile applications. The cellular cloud systems will only allow two …
  • TSB 20-2171 May 18, 2020 · Service Bulletin/Repair Instructions
    Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may experience seat p…
  • SSM 48757 Apr 22, 2020 · Service Bulletin/Repair Instructions
    Some customers may experience a notification in the FordPass and/or LincolnWay apps that indicates their vehicle has entered "deep sleep mode". This mode is enabled due to the vehicle not being started for 14 consecutive days or battery voltage is at/or bel…
  • SSM 48619 Mar 9, 2020 · Service Bulletin/Repair Instructions
    SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active and the original …
  • SSM 48558 Feb 18, 2020 · Service Bulletin/Repair Instructions
    SSM 48558 - 2017-2020 Various Vehicles Equipped With Telematics Control Unit (TCU) - Various FordPass/LincolnWay Mobile App Concerns Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln …
  • SSM 48423 Dec 20, 2019 · Service Bulletin/Repair Instructions
    Some 2015-2020 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid t…
  • TSB 19-2346 Dec 20, 2019 · Service Bulletin/Repair Instructions
    Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator lamp (MIL). Diagnos…
  • SSM 48340 Nov 21, 2019 · Service Bulletin/Repair Instructions
    Some 2016-2019 vehicles equipped with SYNC 3 may experience a map displayed on the left half of the SYNC screen with no other information/soft buttons present after updating to the latest version of V3.0 software. This issue occurs when the SYNC 3 system ha…
  • SSM 48316 Nov 8, 2019 · Service Bulletin/Repair Instructions
    Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct this condition prio…
  • SSM 48267 Oct 17, 2019 · Service Bulletin/Repair Instructions
    Some 2018-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem electronic seria…
  • SSM 48260 Oct 14, 2019 · Service Bulletin/Repair Instructions
    Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no modem electronic seria…
  • SSM 48279 Oct 24, 2019 · Service Bulletin/Repair Instructions
    Some 2018-2019 Ford and Lincoln vehicles equipped with a telematics control unit (TCU) may exhibit a persistent message in the Ford Pass/Lincoln Way mobile app advising, Your vehicles software is being updated. Vehicle controls will be unavailable for abou…
  • SSM 48135 Aug 14, 2019 · Service Bulletin/Repair Instructions
    Some 2013-2020 vehicles equipped with an EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function. To support the proper diagnosis of this compressor, the EVDC control valve tester has been provided to each U.S. deal…
  • SSM 48130 Aug 9, 2019 · Service Bulletin/Repair Instructions
    Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid can attack the gl…
  • SSM 48123 Aug 7, 2019 · Service Bulletin/Repair Instructions
    For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp BT4Z-14450-AA and negative batte…
  • SSM 48108 Jul 29, 2019 · Service Bulletin/Repair Instructions
    Some 2015-2019 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the appropriate Ford diagnostic scan tool may display an error 232: …
Source: NHTSA manufacturer communications files.