Complaints about the 2012 Lincoln MKX peaked in 2017, with 13 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
SUV, gasoline, AWD/All-Wheel Drive, built in Canada. Owner complaints on file from Nov 14, 2011 to Sep 1, 2025.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 14V-393 | Jul 2, 2014 | In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward… | Powertrain | 83,250 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
84 complaints on file, page 1 of 5.
Recalled master cylinder brake booster was repaired at the dealership under the recall approx 4 or 5 years ago. The same issue has began again. Out of nowhere while braking, the pedal will become soft and press to the floor. During this time, the car will not slow down. This is resembling a defective part.
NHTSA complaint 11684240The camera change from vertical to horizontal, the camera shutdown while in motion.
NHTSA complaint 11683970The contact owns a 2012 Lincoln MKX. The contact stated that the back over prevention camera was reversed. The contact stated that the image was upside down and the camera was flickering. There were no warning lights illuminated. The contact stated that the failure persisted. The contact believed that the failure was weather-related. The contact called an unknown local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 185,000.
NHTSA complaint 11668525Backup camera faulty won’t connect just black screen
NHTSA complaint 11635348brake booster
NHTSA complaint 11630580What system Failed: Hydraulic Control Unit within the braking system. Brake Pedal and Master cylinder in good working order. Safety Concern: Vehicle failed to stop. Peddle completely to the floor. Accident avoided. Problem Reproduced or confirmed by Service Center: Yes, at a cost of $1,699.00 Inspected: Yes. Vehicle has low miles. Odometer: 114,591 Warnings: No lights or warnings, attempted to stop and brake pedal to the floor. Stopped driving until repairs made. Unsafe! Vehicle failed to stop in normal traffic without warning, speed was approximately 45 mph. Personal Information: Site stated do not list personal information. Therefore, repair invoice available upon request. No upload given at this time.
NHTSA complaint 11591518DRIVER SIDE FRONT DOOR SENSOR SAYS CAR DOOR IS OPEN EVEN WHEN DOOR IS FIRMLY SHUT. CAUSES DOORS NOT TO LOCK, INTERIOR AND PUDDLE LIGHTS REMAIN ON, DRAINS BATTERY, DOORS WON'T LOCK EVEN WITH CAR IN MOTION. Severe Rust problems under carriage Air Bag light remains on
NHTSA complaint 11554554Entering I-294 express ramp, vehicle was not accelerating beyond 40mph. then as I entered highway it shut down completely. I coasted to the right shoulder. The dash displayed a "low oil pressure" alert. So I did not attempt to restart the car. When I had it towed home, I checked the oil level and it was full. Nothing like this happened before. The vehicle is almost 12 years old with 167,000 miles. Had this happened in traffic on the expy, I could have been creamed by other cars or a truck. I am going to the dealer today to investigate but this seems like an anomaly where the engine shuts down because the computer thinks there is a catastrophic failure that is not really happening.
NHTSA complaint 11528289I am having issues with my touch screen. My screen will go black every other week, for about a day and the the SNYC will update. This time, it’s been over a week, and the screen is still black. I have tried changing fuses to no avail. Also, the rear camera does not work. Along with the blind spot warning or the rear cross traffic warning. How should I proceed? I believe it may be a faulty chip in the computer board.
NHTSA complaint 11526703While leaving out my driveway my brakes went straight to the floor before stopping. After I put the car in park and put my foot on the break again it was hard to push the brake pedal. I also hear air coming from the break pedal area. I had no warning and still do not have any warnings. I’ve noticed after reading a lot of reviews this seem to be a common problem and it’s not safe. Mileage 104,000
NHTSA complaint 11502644The contact owns a 2012 Lincoln MKX. The contact stated that the brake pedal would depress to the floorboard without warning. The contact took the vehicle to the dealer and the brake master cylinder was replaced; however, the failure persisted. The vehicle was taken back to the dealer where it was then diagnosed with a defective ABS system; however, the part for the repair was on backorder. The manufacturer was also notified of the failure and provided the same information as the dealer. The contact was referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 130,000.
NHTSA complaint 11500171The contact owns a 2012 Lincoln MKX. The contact stated while driving at various speeds, the accelerator pedal was depressed but the vehicle failed to respond. The All-Wheel Drive (AWD) warning light and the power train warning light were illuminated. The contact stated that he veered to the side of the road and turned off the vehicle and waited for 15-20 seconds. The contact then continued driving; however, the failure recurred increasingly. The vehicle was taken to an independent mechanic who test drove the vehicle and informed the contact that they could not duplicate the failure. The dealer and the manufacturer were notified of the failure and informed the contact that the vehicle could not be repaired under an unknown NHTSA Campaign because the VIN was not included. The vehicle was not diagnosed or repaired. The failure mileage was approximately 97,400.
NHTSA complaint 11481754The contact owns a 2012 Lincoln MKX. The contact stated while driving approximately 45 MPH, there was a brake booster fault and the contact depressed the brake pedal to the floor. There were no warning lights illuminated. The vehicle was taken to a local dealer who diagnosed the failure with the brake booster. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 138,300.
NHTSA complaint 11466118The contact owns a 2012 Lincoln MKX. The contact stated while driving approximately 35 MPH, the brake pedal became firm and difficult to depress. There were no warning lights illuminated. The vehicle was taken to the local dealer, who diagnosed the failure to be brake booster and brake master cylinder failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 67,000. The contact stated the brake booster was replaced.
NHTSA complaint 11460937The braking system failed to adequately stop the car. In contacting the Lincoln Customer Service, this failure mode is associated with a Lincoln Customer program # 13N02. This program has a 10 years or 150000 miles limit for repair. The vehicle (MKX - 2012) has 65000 miles and was purchased 12/20/2011. It is 1 month out of the defined period. The car has only been driven a few hundred miles since 2020 due to illness and death of the owners. The brake system is a safety device and should not be considered a "Customer Care" program with limits as noted above. The failure of a breaking system will cause potential personal injury including death and should be reconsidered as a safety recall or the program should be extended. The incident of a major traffic accident on the highway was avoided that would have involved multiple cars if not taking evasive action in the median. The problem was confirmed by a dealer, verbally given the operation of the brake system. There were no warning lamps or any other indication prior to the incident. The VIN: [XXX] Thank you for your follow-up of this situation. [XXX], [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint 11449752I have a 2012 Lincoln MKX and a piece of the transmission broke off while I was driving on the highway at night. I was able to get the vehicle to the shoulder but this could have caused a serious accident even resulting in fatalities. I have contacted the dealership but he is not cooperating and says that he is going to do nothing about it. I have an estimate from the repair where I had to have the vehicle towed. There were no type of warning lights at all on the dash board.
NHTSA complaint 11443238Brake pressure loss without warning
NHTSA complaint 11436105The contact owns a 2012 Lincoln MKX. The contact stated that while reversing the vehicle, the backup camera was inoperable. The vehicle was taken to the local dealer who replaced the backup camera assembly and the failure was remedied. The manufacturer was not notified of the failure. The failure mileage was 109,000.
NHTSA complaint 11435729I had to slam on the brakes due to a driver pulling out in front of me without looking. The brakes went to the floor and I had difficulty getting the car stopped. I took it in to my mechanic and they diagnosed as a master cylinder, which I had replaced 7 months prior for a similar incident. But, replacing the master cylinder didn’t solve the problem. After more work, they replaced the entire ABS system for the rear brakes ($1900). I drove it 3 times and the brakes locked up on their own while I was driving at 60 miles an hour. When we got to the side of the road, smoke was billowing out of the brakes and the car would not move even though we were pushing the gas. We had the car towed ($300) back to the mechanic. They said the brake fuel line had gotten clogged and the front master cylinder needed to be replaced ($900). Drove twice and same issue, this time smoke billowing out of rear brakes. All brake fluid has completely drained and car needs to be repaired again. It is not drivable, so we will have to have it towed again. I’m so frustrated because this is extremely dangerous and I am stuck with a vehicle that seems to be irreparable and not drivable. Shame on Ford for not recalling this when it is obviously such an issue.
NHTSA complaint 11435249I was driving and when I pressed on the brake, the pedal went far down and had no indication of the care stopping. It did, but it took a long time to brake. I took it for repair at Firestone, because my dealer warranty was expired. However, the Firestone let me know there is a booster brake replacement letter; the number of the recall is: 13N02. My car still qualifies as it is under 150,000 miles. The dealership repair denies my car is eligible; the main Lincoln office customer service representative also denied my car based on the vin. Is this correct? The letter of Customer Satisfaction Warranty shoes no exception based on vin?
NHTSA complaint 11432991Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.