Model year

2016 Lincoln MKZ Hybrid

Sedan, hybrid, built in Mexico. Owner complaints on file from Mar 1, 2017 to Sep 19, 2026.

Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints6Below the median 2016 sedan
Severity index0.02016 sedans average 7.1
First 24 months2Complaints in its first two years
Complaints over time

Complaints about the 2016 Lincoln MKZ Hybrid peaked in 2017, with 3 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

012320173201820192020202120222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

33% of complaints about the 2016 Lincoln MKZ Hybrid name seat belts

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Seat belts
2
Wheels
2
Airbags
1
Back-over prevention
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

No recall campaign lists the 2016 Lincoln MKZ Hybrid

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2016 Lincoln MKZ Hybrid

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

6 complaints on file, page 1 of 1.

  1. Filed Sep 19, 2026Failure Sep 1, 2026Sonoma, CAWarnings

    Ream view camera only works about 5% of the time. Makes it difficult for me to see behind when backing

    NHTSA complaint 11765568
  2. Filed May 10, 2018Failure May 10, 201826,000 milesHoward Beach, NYUnknown or other, Wheels

    THE 2016 MKZ HYBRID DOES NOT COME WITH A SPARE TIRE. THIS WAS NOT TOLD TO ME WHEN THE CAR WAS PURCHASED. THE ABSENCE OF A SPARE TIRE PUTS ONE IN DANGER. THIS SHOULD BE WELL DOCUMENTED AT TIME OF PURCHASE. THEY PROVIDE A SPRAY CAN OF JUNK THAT IS USELESS UNLESS YOU HAVE A PIN IN YOUR TIRE. ANY DAMAGE TO THE TIRE AND YOU ARE STRANDED UNTIL YOU CAN GET TO A TIRE OUTLET THAT HAS THE TIRE YOU NEED. IT IS A DISGRACE THAT ON A LUXURY VEHICLE THIS ABSENCE PUTS YOU AT RISK. CAN YOU IMAGINE BEING STRANDED ON OPEN HIGHWAY AT 2 IN THE MORNING. IF TRIPLE AAA COMES YOU NEED TO BE PUT ON A FLATBED BECAUSE THEY DO NOT HAVE A TIRE TO CHANGE. THIS IS A DANGEROUS AND SERIOUS MATTER THAT NEEDS TO BE ADDRESSED BY LINCOLN MOTOR COMPANY.

    NHTSA complaint 11093240
  3. Filed May 2, 2018Failure Apr 22, 201869,801 milesSAN Jose, CAAir bags, Driver clockspring/spiral cassette

    TL* THE CONTACT OWNS A 2016 LINCOLN MKZ HYBRID. WHILE DRIVING APPROXIMATELY 35 MPH, THE HORN WAS DEPRESSED TO ALERT ANOTHER MOTORIST, BUT IT FAILED TO FUNCTION. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO SUNNYVALE FORD (650 E EL CAMINO REAL, SUNNYVALE, CA) WHERE IT WAS DIAGNOSED THAT THE CLOCKSPRING WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED A REDUCED PRICE FOR THE REPAIR. THE MANUFACTURER STATED THAT THERE WAS NO RECALL FOR THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 69,801.

    NHTSA complaint 11091396
  4. Filed Sep 8, 2017Failure Jul 1, 2017Hanford, CASeat belts

    SEATBELT LOCKS UP AND DOES NOT ALLOW FOR DRIVER TO BUCKLE UP. HAPPENS AT VARIOUS TIMES WHILE VEHICLE IS ON OR OFF., BOTH ON PARK POSITION AND OR DRIVE.

    NHTSA complaint 11022290
  5. Filed Aug 24, 2017Failure Aug 24, 2017Grosse Pointe Park, MIWheels

    AT 10,740 MILES, WE REPLACED TWO TIRES ALREADY DUE TO BULGES IN THE TIRE SIDEWALL. LINCOLN IS NOT ADDRESSING THIS SERIOUS DEFECT OF LOW TIRE PRESSURE AND AIR LEAKS IN THE TIRES. THIS IS AN ELEVATED SAFETY RISK AS VEHICLE BECOMES UNSTABLE AND HARD TO CONTROL AT LOW AIR PRESSURE. A NEW CAR SHOULD NOT HAVE THIS PROBLEM, BUT SEVERAL SIMILAR COMPLAINTS WERE NOTED ONLINE. PLEASE INVESTIGATE THIS SAFETY HAZARD AS MICHELIN SAYS IT IS NOT THEIR PROBLEM AND LINCOLN BLAMES THE CUSTOMER HITTING POTHOLES WHICH WE DON'T EVEN RECALL HAPPENING. A VIDEO ONLINE ILLUSTRATES HOW TIRE SIDEWALL BULGES CAN OCCUR EASILY WITH UNDER INFLATED TIRES IF THE CAR RUNS OVER A CURB OR HITS A POTHOLE. WE ARE SENIOR CITIZENS, 72 AND 67, AND DRIVE CAREFULLY, TYPICALLY BELOW THE SPEED LIMIT. WE HAVE NEVER HAD THIS EXPERIENCE WITH ANY CARS DURING OUR LIFETIME. PLEASE PERFORM AN INVESTIGATION TO HALT THIS SERIOUS DEFECT THAT THE MANUFACTURER WILL NOT ACKNOWLEDGE. LIVES ARE IN DANGER DUE TO DIFFICULTY IN CONTROL AND AN UNSTABLE VEHICLE WITH UNDER INFLATED TIRES. A BLOWOUT COULD BE FATAL.

    NHTSA complaint 11019460
  6. Filed Mar 1, 2017Failure Jan 28, 201758,000 milesSAN Antonio, FLSeat belts

    TL* THE CONTACT OWNS A 2016 LINCOLN MKZ HYBRID. WHILE DRIVING VARIOUS SPEEDS, THE REAR MIDDLE PASSENGER SEAT BELT WOULD NOT LATCH. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO MENTIONED THAT THE FRONT DRIVER'S SEAT BELT SHOULDER HARNESS WOULD TIGHTEN WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER, BUT COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000.

    NHTSA complaint 10957866
Source: NHTSA ODI complaints file.
Investigations

4 NHTSA investigations on file

  • DP22005 Defect petition, Electrical system
    Pedestrian alert sounds
    Opened Jan 27, 2023, closed Aug 7, 2023 · led to a recall
  • RQ22004 Recall query, Brakes
    Front Brake Jounce Hose Failures
    Opened Aug 8, 2022, closed Mar 24, 2023 · led to a recall
  • EA21002 Engineering analysis, Airbags
    Desiccated Air Bag Inflator Rupture
    Opened Sep 17, 2021, still open
  • RQ19005 Recall query, Latches and locks
    Door Latch Failures
    Opened Dec 19, 2019, closed Feb 7, 2022 · led to a recall
Source: NHTSA ODI investigations file.
Service bulletins

37 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • SSM 52335 Mar 6, 2024 · Service Bulletin/Repair Instructions
    For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for …
  • SSM 52314 Mar 1, 2024 · Service Bulletin/Repair Instructions
    During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking…
  • 21B09 S2 Apr 12, 2023 · Service Bulletin/Repair Instructions
    Certain 2014-2020 Model Year Multiple Vehicle Lines 3G Telematics Control Unit to 4G Upgrade Kit REASON FOR THIS SUPPLEMENT Program Terms & Urgency / Expiration Date: Program extension until July 31, 2023. Service Action: o IDS level 128 or higher is…
  • SSM 51536 Apr 4, 2023 · Service Bulletin/Repair Instructions
    For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a di…
  • SSM 51261 Dec 16, 2022 · Service Bulletin/Repair Instructions
    Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined i…
  • SSM 51181 Nov 4, 2022 · Service Bulletin/Repair Instructions
    Some 2013-2016 Escape/Fusion/MKZ vehicles may display an error message when updating the All Wheel Drive-ATC Barcode using the IDS service function after installing a new rear drive unit assembly (RDU) or active torque coupling (ATC) clutch assembly. To pre…
  • TSB 22-2396 Oct 25, 2022 · Service Bulletin/Repair Instructions
    Some 2013-2020 Fusion, MKZ and 2013-2018 C-Max vehicles equipped with an HF35 transmission may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise may be present in all gear ranges including neutral when the vehicle is movin…
  • TSB 22-2381 Oct 13, 2022 · Service Bulletin/Repair Instructions
    Some 2015-2018 Fusion/MKZ vehicles equipped with a 2.0L EcoBoost engine may exhibit a rattle noise from the transmission bellhousing area. This may be more noticeable at idle. This may be due to a flexplate crack around the mounting area. To correct the con…
  • SSM 51120 Oct 6, 2022 · Service Bulletin/Repair Instructions
    Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined i…
  • TSB 22-2309 Aug 3, 2022 · Service Bulletin/Repair Instructions
    Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX and 2017 Continental vehicles equipped with 8 inch or larger center display scr…
  • 21B09-S1 Jul 28, 2022 · Service Bulletin/Repair Instructions
    Certain 2014-2020 Model Year Multiple Vehicle Lines - 3G Telematics Control Unit to 4G Upgrade Kit. The North America 3G cellular service began decommissioning in August 2021 and a complete shutdown of the 3G network took place in February 2022. Vehicles o…
  • TSB 22-2230 Jun 21, 2022 · Service Bulletin/Repair Instructions
    Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX and 2017 Continental vehicles equipped with SYNC screens 8 inch or larger may b…
  • SSM 50861 Jun 16, 2022 · Service Bulletin/Repair Instructions
    Some 2015-2016 vehicles equipped with 6F50/6F55 transmission and built on 2-Nov-2015 and through 1-Feb-2016 may exhibit no reverse, 3rd and 5th gear with diagnostic trouble codes (DTCs) P0715,P0717,P0756 and/or P2701. This may be caused by the direct clutch…
  • SSM 50804 May 24, 2022 · Service Bulletin/Repair Instructions
    Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle commands such as …
  • SSM 50744 May 4, 2022 · Service Bulletin/Repair Instructions
    Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2020-2022 Escape, 2021-2022 Corsair, 2022 Maverick vehicles equipped with HF35/HF45 hybrid transmissions can now be disassembled to repair and clean any contamination that may have been the result of a differentia…
  • TSB 22-2162 May 2, 2022 · Service Bulletin/Repair Instructions
    Some 2014-2017 C-MAX Energi, 2014-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX, 2016-2018 Focus battery electric vehicle (BEV) and 2017 Continental vehicles equipped with SYNC screens 8 inch or larger may b…
  • TSB 22-2104 Mar 21, 2022 · Service Bulletin/Repair Instructions
    This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2022 F-Super Duty,…
  • 21B09 Nov 3, 2021 · Service Bulletin/Repair Instructions
    Certain 2014-2020 Model Year Multiple Vehicle Lines 3G Telematics Control Unit to 4G Upgrade Kit The North America 3G cellular service began decommissioning in August 2021 and will be fully decommissioned in February 2022. Vehicles on the road equipped with…
  • SSM 50257 Nov 4, 2021 · Service Bulletin/Repair Instructions
    Various 2014-2020 vehicles equipped with a 3G modem may experience a lack of 3G modem performance. This may be due to the 3G cellular service functionality being decommissioned starting August 2021 and through March 2022. As the 3G cellular service is decom…
  • TSB 21-2347 Oct 13, 2021 · Service Bulletin/Repair Instructions
    Some 2015-2020 Fusion/MKZ vehicles equipped with a 2.0L EcoBoost engine may exhibit a rattle noise from the transmission bellhousing area. This may be more noticeable at idle. This may be due to a flexplate crack around the mounting area. To correct the con…
  • SSM 50067 Aug 27, 2021 · Service Bulletin/Repair Instructions
    Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to…
  • SSM 50064 Aug 25, 2021 · Service Bulletin/Repair Instructions
    Some 2013-2021 Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be …
  • TSB 21-2236 Jul 22, 2021 · Service Bulletin/Repair Instructions
    Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super Duty, 2018-2021 EcoSport/Expedition, 2019-2021 Ranger/Nautilus, 2021 Bronco Sport…
  • SSM 49821 May 24, 2021 · Service Bulletin/Repair Instructions
    Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to…
  • TSB 21-2004 Jan 8, 2021 · Service Bulletin/Repair Instructions
    Some 2013-2020 MKZ vehicles may need the exterior rear view mirror replaced. The replacement exterior mirror will have different wiring than the originally equipped mirror. Follow the Service Procedure steps below to modify the vehicle-side wiring harness t…
  • TSB 20-2386 Nov 10, 2020 · Service Bulletin/Repair Instructions
    Some 2013-2020 MKZ vehicles may need the exterior rear view mirror replaced. The replacement exterior mirror will have different wiring than the originally equipped mirror. Follow the Service Procedure steps below to modify the vehicle-side wiring harness t…
  • TSB 20-2372 Oct 21, 2020 · Service Bulletin/Repair Instructions
    This article supersedes 17-2225 to update the vehicle model years affected and Service Procedure. Some 2013-2014 Fusion and 2013-2020 MKZ vehicles may exhibit unintended exterior mirror movement in wet weather conditions. This may be due to water intrusion …
  • SSM 49210 Sep 25, 2020 · Service Bulletin/Repair Instructions
    Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Although oil may collect on the turbocharger, it is very rare for a turbocharger …
  • TSB 20-2233 Jul 13, 2020 · Service Bulletin/Repair Instructions
    This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without acc…
  • TSB 20-2219 Jun 30, 2020 · Service Bulletin/Repair Instructions
    Some 2013-2016 Fusion/MKZ/C-MAX vehicles equipped with an HF35 transmission and built on or before 15-Aug-2015 may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise may be present in all gear ranges including neutral when …
  • SSM 48908 Jun 17, 2020 · Service Bulletin/Repair Instructions
    Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. When the Apple device is remove…
  • SSM 48858 May 29, 2020 · Service Bulletin/Repair Instructions
    Some 2012-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit an inoperative remote start with a 'Vehicle Failed To Start' message when using MyFord Mobile/Ford Pass/Lincoln Way mobile applications. The cellular cloud systems will only allow two …
  • TSB 20-2171 May 18, 2020 · Service Bulletin/Repair Instructions
    Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may experience seat p…
  • SSM 48598 Feb 28, 2020 · Service Bulletin/Repair Instructions
    2013-2018 C-Max, 2013-2020 Fusion Hybrid/MKZ Hybrid vehicles may exhibit a MIL with Diagnostic Trouble Code (DTC) P0340 and/or P0344. This may occur due to excessive moisture build up in the engine oil. Excess moisture occurs when the vehicle is driven shor…
  • TSB 19-2207 Jun 28, 2019 · Service Bulletin/Repair Instructions
    Some 2013-2017 C-Max/Fusion/MKZ Hybrid/Energi vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P1450, P0456, P0457, P04EE and/or P04EF. This may be due to the sealing capability of the canister purge …
  • SSM 47765 Jan 24, 2019 · Service Bulletin/Repair Instructions
    Some 2013-2018 C-MAX, 2013-2019 Fusion Energi, and 2017-2019 Fusion/MKZ Hybrid vehicles may exhibit an illuminated MIL with diagnostic trouble code (DTC) P04B5. This may be due to inadvertent actuation of the fuel door release button by the customer when ex…
  • SSM-45800 May 5, 2016 · Service Bulletin/Repair Instructions
    REMOVE WATER OR MOISTURE BEFORE REMOVING THE SOBDMC FUSE COVER
Source: NHTSA manufacturer communications files.