Complaints about the 2023 Lincoln Navigator peaked in 2024, with 3 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
SUV, flex fuel, 4WD/4-Wheel Drive/4x4, built in United States. Owner complaints on file from Nov 8, 2023 to Sep 22, 2026.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 26V-204 | Mar 31, 2026 | Windshield wiper arms may break, causing the wipers to fail | Visibility and wipers | 422,613 | Part replacement |
| 26V-165 | Mar 18, 2026 | Image Processing Module A (IPMA) may experience multiple unexpected resets, resulting in loss of the rearview camera image and advanced driver… | Back-over prevention | 254,640 | Software update |
| 26V-104 | Feb 20, 2026 | When towing a trailer, the integrated trailer module (ITRM) may lose communication with the vehicle, possibly causing a loss of brake and turn… | Electrical system | 4,381,878 | Software update |
| 25V-315 | May 9, 2025 | Software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse | Back-over prevention | 1,076,138 | Software update |
| 25V-314 | May 9, 2025 | Front brake lines may contact the engine air cleaner outlet pipe and become damaged, possibly resulting in a brake fluid leak and reduced brake… | Brakes | 273,789 | Part replacement |
| 24V-852 | Nov 8, 2024 | Air bag warning label may be missing from the dashboard | Equipment | 27,678 | Label or owner notice |
| 23V-420 | Jun 9, 2023 | Owner's manual does not include instructions for adjusting or removing certain head restraints | Equipment | 691,133 | Repair or modification |
| 23V-128 | Feb 24, 2023 | Front axle pinion may not have been heat-treated, which can cause it to fracture | Powertrain | 240 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
7 complaints on file, page 1 of 1.
My son was getting into the front passenger door after school today and went he stepped up on the auto running boards it closed on his foot crushing his foot in between the vehicle and running board. The running board would not release. Multiple people in the carpool line saw my son screaming and crying in pain and had to run over to help me stand on and put pressure on the running board to create enough space for him to be able to barely pull his foot free. He suffered redness, swelling and bruising in most of his toes and toe joints. Plus trauma from the incident itself. His foot was trapped for over 1.5 min with 3 adults and 2 teenagers trying to help him free it. Unacceptable. This is incredibly dangerous and would have severely injured a smaller child using the running boards to enter the vehicle.
NHTSA complaint 11766178The contact owns a 2023 Lincoln Navigator. The contact received notification of NHTSA Campaign Number: 26V165000 (Electrical System, Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the remedy was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
NHTSA complaint 11735789When the car starts the head lights run through a series of motion checks, they go left, right down and then back up. We run into an issue every few weeks where the headlights stay in the down position. This happened with our car and a loaner we received from the dealership. I do have video of the issue. That shows the lights stuck down, when you restart the car the lights run the motion checks and come back up as they should. When the lights stay in the down position they only illuminate about 30' in front of the car.
NHTSA complaint 11643845We buy used 2023 Lincoln Navigator with only 2937 miles and the running boards opens and close by it self and the most dangerous that the car doesn’t start whenever it wants I have 3 times already it just doesn’t start so I don’t know what to do
NHTSA complaint 11605011Upon starting, my 2023 Lincoln Navigator Reserve L has a significant delay when booting the back up camera and infotainment system and renders the vehicle safety systems unusable. Sometimes the back up camera freezes and locks the screen, sometimes it doesn't turn on at all. Often, the infotainment screen doesn't launch at all. I have multiple videos of evidence but this website won't allow me to submit them, only pictures.
NHTSA complaint 11587929The contact rented a 2023 Lincoln Navigator. The contact stated that while driving at 65 MPH, the electronic systems became inoperable. The backup camera was inoperable. There were no warning lights illuminated. The contact called for Roadside Assistance. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 43,200. The VIN was not available.
NHTSA complaint 115804262023 Lincoln Navigator power running boards defaulting to off, even when turned to auto will automatically switch to off. The dealership has no idea what the problem is. Risher Lincoln Hot Springs Arkansas We have had the car less than 2 months
NHTSA complaint 11554203Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.