Model year

2023 Lincoln Navigator

SUV, flex fuel, 4WD/4-Wheel Drive/4x4, built in United States. Owner complaints on file from Nov 8, 2023 to Sep 22, 2026.

Recall campaigns covering this model year87.13M vehicles or units across those campaigns
Owner complaints7Below the median 2023 suv
Severity index14.32023 suvs average 6.9
First 24 months4Complaints in its first two years
Complaints over time

Complaints about the 2023 Lincoln Navigator peaked in 2024, with 3 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

012320232024320252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

57% of complaints about the 2023 Lincoln Navigator name electrical system

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Electrical system
4
Back-over prevention
2
Engine and cooling
1
Lighting
1
Structure
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

8 recall campaigns cover the 2023 Lincoln Navigator

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2023 Lincoln Navigator
CampaignFiledSubjectComponentVehiclesRemedy
26V-204Mar 31, 2026Windshield wiper arms may break, causing the wipers to failVisibility and wipers422,613Part replacement
26V-165Mar 18, 2026Image Processing Module A (IPMA) may experience multiple unexpected resets, resulting in loss of the rearview camera image and advanced driver…Back-over prevention254,640Software update
26V-104Feb 20, 2026When towing a trailer, the integrated trailer module (ITRM) may lose communication with the vehicle, possibly causing a loss of brake and turn…Electrical system4,381,878Software update
25V-315May 9, 2025Software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverseBack-over prevention1,076,138Software update
25V-314May 9, 2025Front brake lines may contact the engine air cleaner outlet pipe and become damaged, possibly resulting in a brake fluid leak and reduced brake…Brakes273,789Part replacement
24V-852Nov 8, 2024Air bag warning label may be missing from the dashboardEquipment27,678Label or owner notice
23V-420Jun 9, 2023Owner's manual does not include instructions for adjusting or removing certain head restraintsEquipment691,133Repair or modification
23V-128Feb 24, 2023Front axle pinion may not have been heat-treated, which can cause it to fracturePowertrain240Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2023 Lincoln Navigator

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

7 complaints on file, page 1 of 1.

  1. Filed Sep 22, 2026Failure Sep 22, 2026Minnetrista, MNBody1 injured

    My son was getting into the front passenger door after school today and went he stepped up on the auto running boards it closed on his foot crushing his foot in between the vehicle and running board. The running board would not release. Multiple people in the carpool line saw my son screaming and crying in pain and had to run over to help me stand on and put pressure on the running board to create enough space for him to be able to barely pull his foot free. He suffered redness, swelling and bruising in most of his toes and toe joints. Plus trauma from the incident itself. His foot was trapped for over 1.5 min with 3 adults and 2 teenagers trying to help him free it. Unacceptable. This is incredibly dangerous and would have severely injured a smaller child using the running boards to enter the vehicle.

    NHTSA complaint 11766178
  2. Filed May 5, 2026Failure May 5, 2026Henderson, NVBack over prevention, Electrical system

    The contact owns a 2023 Lincoln Navigator. The contact received notification of NHTSA Campaign Number: 26V165000 (Electrical System, Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the remedy was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

    NHTSA complaint 11735789
  3. Filed Feb 20, 2025Failure Jan 17, 2025Aurora, OHExterior lighting

    When the car starts the head lights run through a series of motion checks, they go left, right down and then back up. We run into an issue every few weeks where the headlights stay in the down position. This happened with our car and a loaner we received from the dealership. I do have video of the issue. That shows the lights stuck down, when you restart the car the lights run the motion checks and come back up as they should. When the lights stay in the down position they only illuminate about 30' in front of the car.

    NHTSA complaint 11643845
  4. Filed Jul 28, 2024Failure Jul 11, 2024Springfield, MOElectrical system, Engine

    We buy used 2023 Lincoln Navigator with only 2937 miles and the running boards opens and close by it self and the most dangerous that the car doesn’t start whenever it wants I have 3 times already it just doesn’t start so I don’t know what to do

    NHTSA complaint 11605011
  5. Filed May 9, 2024Failure Jan 25, 2024Pleasanton, CAElectrical system

    Upon starting, my 2023 Lincoln Navigator Reserve L has a significant delay when booting the back up camera and infotainment system and renders the vehicle safety systems unusable. Sometimes the back up camera freezes and locks the screen, sometimes it doesn't turn on at all. Often, the infotainment screen doesn't launch at all. I have multiple videos of evidence but this website won't allow me to submit them, only pictures.

    NHTSA complaint 11587929
  6. Filed Apr 1, 2024Failure Mar 31, 202443,200 milesPotomac, MDBack over prevention, Electrical system

    The contact rented a 2023 Lincoln Navigator. The contact stated that while driving at 65 MPH, the electronic systems became inoperable. The backup camera was inoperable. There were no warning lights illuminated. The contact called for Roadside Assistance. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 43,200. The VIN was not available.

    NHTSA complaint 11580426
  7. Filed Nov 8, 2023Failure Oct 25, 2023Benton AR, ARUnknown or other

    2023 Lincoln Navigator power running boards defaulting to off, even when turned to auto will automatically switch to off. The dealership has no idea what the problem is. Risher Lincoln Hot Springs Arkansas We have had the car less than 2 months

    NHTSA complaint 11554203
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

146 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • TSB 26-2408 Sep 22, 2026 · Service Bulletin/Repair Instructions
    This bulletin supersedes 26-2309. Reason For Update: update the Model section to remove Aviator 10R80, update the Parts list to add 3.3L to W520514-S440, and add L1MZ-7Z490-G valve body separator plate for Aviator. Some of the vehicles listed in the Model s…
  • SSM 55100 Aug 22, 2026 · Service Bulletin/Repair Instructions
    For Various Ford and Lincoln vehicles, if diagnostics lead to the replacement of the front seat cushion cover J-clips, lower-level service parts are now available. Use service part W709919-S901 if the J-clip is completely detached from the seat cover and W7…
  • TSB 26-2366 Aug 12, 2026 · Service Bulletin/Repair Instructions
    Some vehicles listed in the Model statement above may exhibit a condition where certain devices built on the Android OS platform (including Voxx rear seat entertainment system) indicate they are connected to the vehicles Wi-Fi hotspot, but internet perform…
  • 26E04 Jul 9, 2026 · Emissions
    NEW VEHICLE DELIVERY HOLD - Emissions Recall 26E04 Certain 2021-2025 Model Year F-150, Maverick, Mustang, Ranger, Expedition, Bronco Sport, Explorer, Bronco, Navigator, and Aviator Vehicles Powertrain Control Module Software Update
  • SSM 55031 Jul 23, 2026 · Service Bulletin/Repair Instructions
    Some 2021-2026 Ford/Lincoln vehicles may exhibit various symptoms including but not limited to the auto start/stop system not operating as intended with a "Check Charging System" message in the instrument panel cluster (IPC) while the charging system is ope…
  • SSM 55028 Jul 21, 2026 · Service Bulletin/Repair Instructions
    Some 2021-2024 Ford and Lincoln vehicles may exhibit an "Updating SYNC" message on the vehicle center display screen after an over the air (OTA) update. The message can be cleared from the center display screen and SYNC can be used normally, but it will re-…
  • SSM 55037 Jul 24, 2026 · Service Bulletin/Repair Instructions
    Some 2018-2024 Expedition and 2018-2027 Navigator vehicles equipped with a rear seat entertainment system/Lincoln Play may experience various system concerns. Rear seat entertainment systems are not on a controller area network (CAN) and are not supported b…
  • TSB 26-2309 Jul 2, 2026 · Service Bulletin/Repair Instructions
    This bulletin supersedes 26-2241. Reason For Update: update the parts list to correct the claim quantity of the part number JB3Z-4B496-B from 3 to 6. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditio…
  • HUD-26.01 Navigator Jun 24, 2026 · Over The Air
    Quality improvements include: -Shows trailer brake settings when pressing the brake pedal -Updates the off-road screen to show wider steering wheel turns.
  • TSB 26-2297 Jun 24, 2026 · Service Bulletin/Repair Instructions
    Some of the vehicles listed in the model statement above equipped with SYNC4 may experience a blank center display screen or black center display after welcome animation. The rear-view camera will still function when shifting the vehicle to reverse under th…
  • SYNC-26.2.8.3 Navigator Jun 3, 2026 · Over The Air
    Quality improvements include: -Privacy robustness updates -Resolves various user interface and data display bugs within the Towing menu
  • ITRM-26.B04 Navigator Jun 6, 2026 · Over The Air
    26C10 Recall remedy -Addresses instances where the trailer lights and trailer brakes may not function
  • ECG-26.2.11.4.1 Navigator May 26, 2026 · Over The Air
    Quality improvements include: - Enhanced system performance, disk usage limits and memory monitoring
  • TCU-26.2.11.3 Navigator May 19, 2026 · Over The Air
    Quality improvements include: - Telematics Control Unit update to enhance connected features
  • TSB 26-2241 May 18, 2026 · Service Bulletin/Repair Instructions
    This bulletin supersedes 25-2587. Reason For Update: update the Parts list to add the F-clutch friction plates HL3Z-7B164-D and the F-clutch steel plates PR3Z-7B164-A for the proper vehicle lines, replace the transfer case mounting bolt part number from W71…
  • ECG-26.2.11.4 Navigator May 4, 2026 · Over The Air
    Quality improvements include: - Enhanced system performance, disk usage limits and memory monitoring
  • SSM 54719 Apr 2, 2026 · Service Bulletin/Repair Instructions
    For 20212026 vehicles equipped with the 10R80 transmission, a new Transmission Clutch Circuit Leak Test has been introduced in the Ford Diagnosis and Repair System (FDRS). This test utilizes the pressure and vacuum transducer (PVT) when available. When r…
  • SSM 54674 Mar 19, 2026 · Service Bulletin/Repair Instructions
    For 2021-2026 vehicles equipped with the 10R80 transmission, a new Transmission Clutch Circuit Leak Test has been introduced in the Ford Diagnosis and Repair System (FDRS). This test utilizes the pressure and vacuum transducer (PVT) when available. The W…
  • SYNC-25.1.9.7.1 Navigator Mar 12, 2026 · Over The Air
    "25S49 Recall Remedy: -Infotainment software update to address frozen screens"
  • SYNC-25.1.7.10.1 Navigato Mar 10, 2026 · Over The Air
    "25S49 Recall Remedy: -Infotainment software update to address frozen screens"
  • TSB 25-2587 Mar 23, 2026 · Service Campaign
    Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Harsh 3-4, 4-5 upshifts * Harsh 5-3, 4-3 downshifts * Harsh reverse engagements These symptoms may be worse when cold. This may be due to the F …
  • SSM 54605 Feb 24, 2026 · Service Bulletin/Repair Instructions
    Some 2022-2024 Expedition/Navigator vehicles equipped with minor feature codes DBCBB or DBCBC may exhibit various driver assistance feature warning messages displayed in the instrument panel cluster (IPC). Additionally, some modules may store diagnostic tro…
  • TSB 26-2001 Feb 6, 2026 · Service Bulletin/Repair Instructions
    Some of the vehicles listed in the Model statement above may exhibit a broken floor console armrest latch.
  • SSM 54555 Feb 6, 2026 · Service Bulletin/Repair Instructions
    Some 2020-2022-Corsair, 2021-2023 Nautilus, 2020-2024 Navigator/Aviator, and 2021-2024 Mustang Mach-E vehicles equipped with phone-as-a-key may exhibit various phone-as-a-key concerns with diagnostic trouble codes (DTC) U200D:15, U200E:15, U200F:15, B1589:3…
  • SYNC-25.2.1.6.5.2 Naviga Jan 21, 2026 · Over The Air
    "Quality Improvements Include: - Bug Fixing and Feature improvements. - Resolves black screen issue caused when there is no SiriusXM disk space."
  • SSM 54534 Jan 30, 2026 · Service Bulletin/Repair Instructions
    Some 2021-2025 F-150, 2022-2025 Expedition/Navigator, 2023-2025 F-Super Duty, 2024-2025 Ranger and 2026 Transit vehicles may exhibit a discharged battery and/or a no crank/no start condition. The vehicle may also exhibit a clicking noise from the trailer mo…
  • SSM 54503 Jan 17, 2026 · Service Bulletin/Repair Instructions
    Some 2021-2025 F-150, 2022-2025 Expedition/Navigator, 2023-2026 F-Super Duty, 2024-2025 Ranger and 2026 Transit vehicles may exhibit a discharged battery and/or a no crank/no start condition. The vehicle may also exhibit a clicking noise from the trailer mo…
  • SSM 54447 Dec 16, 2025 · Service Bulletin/Repair Instructions
    Some 2022-2024 Expedition/Navigator vehicles equipped with minor feature codes DBCBB or DBCBC may exhibit various driver assistance feature warning messages displayed in the instrument panel cluster (IPC). Additionally, some modules may store diagnostic tro…
  • 25L02 Dec 2, 2025 · Other
    Special Field Action 25L02 Certain 2017-2024 Model Year California Emissions-Certified Vehicles Transmission Control Assembly Reimbursement
  • SSM 54392 Nov 20, 2025 · Service Bulletin/Repair Instructions
    Some 2021-2025 F-150/Expedition/Navigator vehicles equipped with a 3.5L EcoBoost engine may exhibit diagnostic trouble code (DTC) P0299 stored in the powertrain control module (PCM) and may also exhibit a rattle noise from the turbocharger. This may be due …
  • SSM 54350 Nov 4, 2025 · Service Bulletin/Repair Instructions
    Some 2022-2024 Expedition/Navigator vehicles equipped with driver assistance features and minor feature codes DBCBB and DBCBC may exhibit driver assistance feature warning messages displayed in the instrument panel cluster (IPC). Additionally, some modules …
  • SSM 54363 Nov 10, 2025 · Service Bulletin/Repair Instructions
    Some 2021-2025 Expedition/Navigator/F-150/F-Super Duty/F-53 Motorhome/F59 Commercial Stripped Chassis/F-650/F-750/Transit vehicles equipped with a 2.7L/3.5L (non hybrid)/6.8L/7.3L engine and 2021-2026 E-Series may exhibit a rattle/scraping noise from the be…
  • SSM 54317 Oct 21, 2025 · Service Bulletin/Repair Instructions
    Some 2021-2025 F-150, 2022-2025 Expedition/Navigator, 2023-2025 F-Super Duty, 2024-2025 Ranger and 2026 Transit vehicles may exhibit a discharged battery and/or a no crank/no start condition. The vehicle may also exhibit a clicking noise from the trailer mo…
  • SSM 54313 Oct 21, 2025 · Service Bulletin/Repair Instructions
    Some 2020-2025 various Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may experience an inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster (IPC). This may also b…
  • TSB 25-2512 Oct 24, 2025 · Service Bulletin/Repair Instructions
    This article supersedes TSB 25-2104 to update the labor times associated with the Service Procedure. Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: * Inoperative BlueCruise and lane centering * DTC U201…
  • TSB 25-2466 Oct 1, 2025 · Service Bulletin/Repair Instructions
    Some of the vehicles listed in the Model statement above may exhibit a headliner rattle or sagging condition around the roof opening panel. This may be due to the adhesive separating from the headliner substrate.
  • SSM 54269 Oct 4, 2025 · Service Bulletin/Repair Instructions
    Some 2021-2025 Expedition/Navigator/F-150/F-Super Duty/F-53 Motorhome/F59 Commercial Stripped Chassis/F-650/F-750/Transit vehicles equipped with a 2.7L,3.5L EcoBoost (non-hybrid), 3.5L Cyclone, 6.8L or 7.3L engine, may exhibit a rattle/scraping noise from t…
  • PCM-25.6.2 Navigator Sep 20, 2025 · Over The Air
    Quality improvements include: -On-Board Diagnostics calibration for an enhanced Intake air temperature sensor performance
  • TSB 25-2417 Aug 29, 2025 · Service Bulletin/Repair Instructions
    This article supersedes TSB 25-2345 to update the causal part. Some of the vehicles listed in the Model statement above may exhibit an instrument panel upper section speaker grille that is lifted, warped, or not seated flush with the instrument panel. This …
  • SSM 54137 Aug 14, 2025 · Service Bulletin/Repair Instructions
    Various 2021-2025 Ford and Lincoln vehicles equipped with the rear camera on demand feature may exhibit "Please Check Surroundings For Safety" or "Full View Not Available" messages when the rear camera button is pressed and the vehicle is not in reverse. In…
  • SSM 54090 Jul 29, 2025 · Service Bulletin/Repair Instructions
    Some 2021-2025 Ford and Lincoln vehicles equipped with SYNC4/Digital Experience may exhibit an unsuccessful telematics control unit module (TCU) software update or software activation during a universal serial bus (USB) update. This may be due to the vehicl…
  • TSB 25-2345 Jul 25, 2025 · Service Bulletin/Repair Instructions
    Some of the vehicles listed in the Model statement above may exhibit an instrument panel upper section speaker grille that is lifted, warped, or not seated flush with the instrument panel. This may be due to upper section speaker grille clips that are not s…
  • SSM 54083 Jul 29, 2025 · Service Bulletin/Repair Instructions
    Some 2020-2023 Explorer, 2022-2023 F-150, and 2023-2024 Expedition/Navigator vehicles equipped with a 2.3L/3.5L EcoBoost engine may exhibit may exhibit an illuminated malfunction indicator lamp (MIL) and/or powertrain malfunction (wrench) indicator with dia…
  • TSB 25-2320 Jul 17, 2025 · Service Bulletin/Repair Instructions
    This article supersedes TSB 23-2364 to update the labor times associated with the Service Procedure from M-time to AP-time. Some of the vehicles listed in the Model Statement above, may DTC P2101 stored in the powertrain control module (PCM). This may be du…
  • SSM 53973 Jun 25, 2025 · Service Bulletin/Repair Instructions
    Some 2021-2024 Edge/Nautilus, 2021-2025 Bronco/Bronco Sport/E-Series/Escape/Corsair/Expedition/Navigator/Explorer/Aviator/F-150/F-Super Duty/Mustang/Ranger, and 2022-2025 Maverick vehicles may require an A/C compressor clutch assembly replacement be perform…
  • SSM 53966 Jun 20, 2025 · Service Bulletin/Repair Instructions
    Some 2021-2025 Ford/ Lincoln vehicles equipped with SYNC4 may not be able to perform an update to the accessory protocol interface module (APIM). This may be due to the software in the APIM. Ford Engineering has de-activated the ability to update these SYNC…
  • SSM 53878 Jun 5, 2025 · Service Bulletin/Repair Instructions
    Some 2021-2025 Expedition/Navigator and 2021-2025 F-150 non-Lightning/non-PowerBoost vehicles may exhibit a rattle/scraping noise from the bellhousing area on start-up. This may be due to the torque converter studs contacting the engine to transmission spac…
  • SSM 53661 Apr 24, 2025 · Service Bulletin/Repair Instructions
    Some 2018-2024 Expedition/Navigator vehicles equipped with 22 inch wheels, may exhibit an increased level of vibrations which can be felt while driving on a smooth road at speeds at or above 75 mph (120 km/h). Pinpoint Test G located in Workshop Manual (WSM…
  • SSM 53569 Apr 4, 2025 · Service Bulletin/Repair Instructions
    Some 2021-2025 Ford and Lincoln vehicles may exhibit diagnostic trouble code (DTCs) U2100 and/or U3002 stored in the cruise control module (CCM), side obstacle detection control module LH (SODL), side obstacle detection control module RH (SODR), side obstac…
  • TSB 25-2107 Mar 19, 2025 · Service Bulletin/Repair Instructions
    This article supersedes TSB 25-2055 to update the labor time description.
  • TSB 25-2104 Mar 19, 2025 · Service Bulletin/Repair Instructions
    This article supersedes TSB 24-2251 to update the labor times associated with the Service Procedure from M-time to AP-time.
  • SSM 53469 Mar 5, 2025 · Service Bulletin/Repair Instructions
    Some 2022-2024 Expedition/Navigator vehicles may exhibit the liftgate spoiler contacting the roof during freezing temperatures when ice is present.
  • 24B59 Feb 18, 2025 · Other
    Certain 2023 Model Year F-150 Super Duty, Expedition, Navigator, and Transit Vehicles Transmission Replacement
  • TSB 25-2055 Feb 25, 2025 · Service Bulletin/Repair Instructions
    Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * General system performance/stability/intermittent system reboot * Intermittent wireless CarPlay or Android Auto function * Phone related concern…
  • OTA SU 10.1.0 Navigator Jan 24, 2025 · Over The Air
    "Quality Improvements: - Customer should be able to enable and disable Intelligent power toggle button. -Adresses SYNC reboots and improves the vehicle's conectivity with the user's phone "
  • SSM 53305 Jan 17, 2025 · Service Bulletin/Repair Instructions
    Some 2017-2025 Ford and Lincoln vehicles equipped with a 10R60/10R80/10R80 MHT/10R100 transmission may exhibit a whine noise at idle and/or while driving.
  • SSM 53236 Dec 17, 2024 · Service Bulletin/Repair Instructions
    Some 2021-2023 F-150 non-Lightning, 2022-2024 F-150 Lightning/Expedition/Navigator, and 2024 Ranger vehicles may exhibit a "trailer brake module fault" message in the instrument panel cluster (IPC) with diagnostic trouble codes (DTCs) U0137 and/or U0252 sto…
  • OTA ECG-24.2.5.6.3 Nov 12, 2024 · Over The Air
    "Quality improvements include: -Improve battery state of charge drainage issue due to Electronic Control Unit key off load events. -SYNC screen will display correct software update status. -Software update task will be automatically terminated after trigger…
  • OTA-DSMC-24.5.6 Navigator Nov 22, 2024 · Over The Air
    Quality improvements include: -Fixes the Diagnostic Trouble Code that made Bluecruise unavailable for some customers.
  • 24N09 Nov 18, 2024 · Other
    In some of the affected vehicles, customers may initially experience a gear grinding noise from the transmission in reverse, which could progress to illumination of the check engine light and/or transmission wrench light. If the customer continues to operat…
Source: NHTSA manufacturer communications files.