Complaints over time
Complaints about the 2002 Mack CH peaked in 2006, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2002 Mack CH
Heavy truck, diesel, built in United States. Owner complaints on file from Jan 18, 2006 to Aug 28, 2008.
Recall campaigns covering this model year650k vehicles or units across those campaigns
Owner complaints2Close to the median 2002 heavy truck
Severity index50.02002 heavy trucks average 25.0
First 24 months0Complaints in its first two years
Components
50% of complaints about the 2002 Mack CH name powertrain
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
6 recall campaigns cover the 2002 Mack CH
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 07V-401 | Sep 5, 2007 | On certain trucks equipped with aset ac model engines, the engine as configured with an external exhaust gas recirculation system makes servicing… | Fuel system | 35,649 | Part replacement |
| 05V-015 | Jan 14, 2005 | On certain heavy duty class 8 diesel trucks equipped with aset ac engines, the location of the fuel inlet hose may result in overheating or… | Fuel system | 13,173 | Part replacement |
| 04V-159 | Apr 7, 2004 | On certain chassis built with lng engines, the nexgen lng tank's primary and secondary relief valves could fail to open and relieve tank pressure | Fuel system | 317 | Not stated |
| 02V-321-002 | Nov 26, 2002 | On certain trucks equipped with manifold dash valves with push to connect fittings used to control the park brake function on trucks and trailers… | Brakes | 64 | Part replacement |
| 02V-269 | Oct 3, 2002 | Certain class 8 chassis fail to comply with requirements of federal motor vehicle safety standard no. 121, "air brake systems." the installation… | Brakes | 557 | Repair or modification |
| 02V-218 | Aug 5, 2002 | On certain class 8 chassis equipped with r | Steering | 690 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2002 Mack CH
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed Aug 28, 2008Failure Jun 12, 2008Uniontown, OHAxle assemblyCrash
2002 MACK TRUCK CH SERIES AXLE BROKE FORCING THE TRUCK TO STRIKE THE MEDIAN WALL. *NJ (OHIO TRAFFIC CRASH REPORT # 101-0517-91) *JB LETTER UPDATED 03/17/10*BF
NHTSA complaint 10240457 - Filed Jan 18, 2006Failure Jul 12, 2005Wilmington, OHTires
2002 MACK CONVENTIONAL TIRE BLEW OUT. *JB DUE TO THE TIRE BLOW OUT ON THE TRAILER. *JB
NHTSA complaint 10148648
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
37 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- CBR 2573-1 202604 Apr 9, 2026 · Service Bulletin/Repair Instructions
CBR - Mack Chassis - Through Shaft Bearing Retainer Breakage On Mack Carriers. - CBR 407 072025 Jul 17, 2025 · Service Bulletin/Repair Instructions
CBR - To correct the MID136 SID 66 FMI 7 fault code the latest Bendix VCP file will need to downloaded. - CBR 2488 072025 Jul 28, 2025 · Service Bulletin/Repair Instructions
CBR - A significant GPS reporting issue is affecting fleet operations, with trucks maintaining back-office communication but failing to transmit GPS location data. - CBR-407 202409 Sep 13, 2024 · Service Bulletin/Repair Instructions
CBR: To correct the MID136 SID 66 FMI 7 fault code the latest Bendix VCP fi le will need to be downloaded. - M-465-001 202311 Nov 7, 2023 · Service Bulletin/Repair Instructions
TSB: Mack Trucks now offer an improved HD Inter-Axle Through Shaft for the CRD 125, 150, 180, and 200 family carriers. The new HD shaft went into production on January 23rd, 2023 for 2.54 - 3.50 axle ratios and April 1st, 2023 for 3.56 - 3.98 ratios. The ne… - M728-005A 202308 Aug 14, 2023 · Service Bulletin/Repair Instructions
TSB: Barksdale Leveling Valve, Leak Test - KC-806 Rev 5 Jun 6, 2023 · Service Bulletin/Repair Instructions
V-MAC III Odometer And Engine Hours Programming - KC-614-Ver4 May 24, 2023 · Service Bulletin/Repair Instructions
CBR: eWarranty To UCHP Labor Code ( SCC Code ) Crossover, Conversion Information For Use With Campaigns ( FI, PI ) And Recalls ( EC, SC ), Location On Trucks Dealer Portal ( TDP ) - M-811-001 Aug 6, 2022 · Service Bulletin/Repair Instructions
2009 Document reformatted to be published as a TSB in Impact. Day cab Conversion Closure Panel - KC-2112 Jun 21, 2022 · Service Bulletin/Repair Instructions
Programming Failure - Chassis With Cummins Engine And An Allison Transmission - KC-2143 Jun 21, 2022 · Service Bulletin/Repair Instructions
(Back Office) - Cruise Control Inoperative After Updating Software VECU5 Without ESP Package (UESP). - KC-745 Jun 22, 2022 · Service Bulletin/Repair Instructions
Automated Manual Transmission ( AMT ) I-Shift / mDRIVE - Ribbon Harness Replacement - Speed Sensor Bolts, Possible Fault Codes P1058 - 21 Or MID 130 PID 161 FMI 1 - KC-750 Jun 28, 2022 · Service Bulletin/Repair Instructions
US10 Emission Engines - Diagnostic Trouble Code ( DTC ) SPN 1231 FMI 9 Troubleshooting. - KC-663 May 18, 2022 · Service Bulletin/Repair Instructions
Emcon (Spark Assist) Engine Aftertreatment System Troubleshooting Check Sheet - US07 Emissions - KC-653 May 17, 2022 · Service Bulletin/Repair Instructions
Low Oil Pressure Diagnostic Process For 11 Liter Engines - KC-627 May 9, 2022 · Service Bulletin/Repair Instructions
Premium Tech Tool ( PTT ) Training Materials And Support Tools - KC-2172 May 16, 2022 · Service Bulletin/Repair Instructions
No Start Condition After Over The Air Programing - VECU5 No Start "Safe State" - KC-2171 May 26, 2022 · Service Bulletin/Repair Instructions
Temperature Sensor Troubleshooting Guide - US10+OBD13 And Newer - KC-2170 May 16, 2022 · Service Bulletin/Repair Instructions
Electronically Controlled Suspension (ECS) Losing Air Pressure - KC-2169 May 16, 2022 · Service Bulletin/Repair Instructions
Low Voltage Disconnect (LVD), Function Description - KC-2165 May 26, 2022 · Service Bulletin/Repair Instructions
DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions - KC-2161 May 13, 2022 · Service Bulletin/Repair Instructions
DEF Pump Cycling periodically Hours After Key Off - KC-2158 May 26, 2022 · Service Bulletin/Repair Instructions
Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions - KC-2131 May 26, 2022 · Service Bulletin/Repair Instructions
USE FOR NEW VEHICLES (US21+OBD22 Emissions) - Intermittent Diagnostic Trouble Codes U02A3, U029D, U029E - KC-2116 May 26, 2022 · Service Bulletin/Repair Instructions
NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions - KC-626 May 9, 2022 · Service Bulletin/Repair Instructions
Mack Chassis - Vehicles Equipped With An Automated Manual Transmission Model F ( AMT-F, mDrive ), Premium Tech Tool ( PTT ) Gearbox Calibration Failure; Gearbox Calibration Operation Stops And Fails At 33% When Run With Transmission Removed - KC-648 May 17, 2022 · Service Bulletin/Repair Instructions
Mack - PTO Pump Speed Calculator - KC-686 May 20, 2022 · Service Bulletin/Repair Instructions
(Back Office Only) Mack Chassis - Cruise Control Inoperative After Disabling The Electronic Stability Program (ESP) - KC-698 May 24, 2022 · Service Bulletin/Repair Instructions
Mack Chassis - Diesel Exhaust Fluid ( DEF ) System Cleaning/Flush After DEF Pump Failure Or System Contamination - KC-699 May 24, 2022 · Service Bulletin/Repair Instructions
Mack Chassis - Bendix Vendor Configuration Program ( VCP ) Software Download Information - KC-714 May 25, 2022 · Service Bulletin/Repair Instructions
Mack Chassis - Diagnostic Trouble Codes ( DTC's ) - P020113, P020213, P020313, P020413, P020513, P020613, Cylinders 1 Through 6 Injector A Open Circuit - KC-593 Apr 21, 2022 · Service Bulletin/Repair Instructions
V-MAC - ABS Malfunction Lamp On - ( Eaton ABS Active Code 17-10 / Arvin Meritor Wabco Active Code 7-4 ) - K72614548 Feb 28, 2018 · Service Bulletin/Repair Instructions
Diagnostic Trouble Code ( DTC ) P02FA Illuminating The Malfunction Indicator Lamp (MIL) - US17 (GHG17, Common Rail Fuel System) Chassis ONLY - K01050303 Feb 27, 2018 · Service Bulletin/Repair Instructions
Diagnostic Trouble Code ( DTC ) P0471 Illuminating The Malfunction Indicator Lamp (MIL) - US17 (GHG17, Common Rail Fuel System) Chassis ONLY - K04342327 Feb 27, 2018 · Service Bulletin/Repair Instructions
Diagnostic Trouble Code ( DTC ) P0420 Illuminating The Malfunction Indicator Lamp (MIL) - US17 (GHG17, Common Rail Fuel System) Chassis ONLY - K58557784 Feb 20, 2018 · Service Bulletin/Repair Instructions
Fuel Injector Offset Learning Diagnostic Trouble Codes ( DTC ) / Fault Codes Logged In Engine Control Module ( EMS ); Possible Rough / Uneven Idle - OBD15 Chassis - FSB-214-024 Jan 1, 2011 · Service Bulletin/Repair Instructions
MACK TRUCKS: THERE IS REVISED MOUNTING HARDWARE FOR THE EXHAUST MANIFOLD AND TURBOCHARGER. *RM
Source: NHTSA manufacturer communications files.