By year
Owner complaints about Mack vehicles peaked at 11 in 1997
Owner complaints filed with NHTSA, 1995 to 2026. 2026 runs through October.
Source: NHTSA ODI complaints and recalls files. Complaints are not verified by NHTSA.
Make
Mack
The complete NHTSA record for Mack vehicles: owner complaints, recall campaigns, defect investigations and manufacturer communications, for every model and model year on file.
Most Mack recalls are filed by Mack Trucks, part of Volvo Group.
Owner complaints in the last five years23124 on file in all, across 122 models
Recall campaigns43461 in five years
Severity index29.8Crash, fire, injury or death per 100 complaints
Investigations153,209 service bulletins
Components
Powertrain draws the most owner complaints about Mack vehicles, 14% of them
Share of all owner complaints on file, by component.
Source: NHTSA ODI.
Models
The Mack has the most complaints of any Mack model
Every Mack model with complaints or recalls on file, by complaints. Counts are not rates: NHTSA publishes no sales volumes.
| Model | Model years | Complaints | Severity index | Recalls | Investigations |
|---|---|---|---|---|---|
| Mack | 1980 to 2001 | 24 | 41.7 | 39 | 5 |
| Anthem (AN) | 2016 to 2027 | 12 | 16.7 | 44 | 0 |
| Granite (GR) | 2015 to 2027 | 9 | 0.0 | 65 | 1 |
| CXU612 | 2008 to 2011 | 7 | 0.0 | 0 | 1 |
| CH | 1987 to 2007 | 6 | 16.7 | 91 | 3 |
| GU | 2006 to 2018 | 6 | 16.7 | 27 | 2 |
| RD | 1980 to 2005 | 5 | 60.0 | 49 | 0 |
| CXU | 2006 to 2018 | 5 | 20.0 | 22 | 9 |
| CH600 | 1989 to 2001 | 5 | 20.0 | 1 | 0 |
| CL | 1987 to 2008 | 4 | 25.0 | 49 | 0 |
| CV | 1998 to 2008 | 4 | 75.0 | 46 | 4 |
| Granite (GU) | 2007 to 2025 | 3 | 33.3 | 88 | 1 |
| Pinnacle (CXU) | 2007 to 2022 | 2 | 0.0 | 85 | 4 |
| MD | 2020 to 2027 | 2 | 0.0 | 17 | 0 |
| CX613 | 2001 to 2003 | 2 | 50.0 | 2 | 0 |
| CH613 | 1993 to 1998 | 2 | 0.0 | 0 | 0 |
| MR | 1987 to 2007 | 1 | 100.0 | 59 | 2 |
| MRU | 2007 to 2018 | 1 | 0.0 | 58 | 4 |
| CX | 1998 to 2007 | 1 | 0.0 | 52 | 3 |
| CHN | 2002 to 2008 | 1 | 0.0 | 48 | 0 |
| Pinnacle (CHU) | 2007 to 2022 | 1 | 0.0 | 45 | 4 |
| DM | 1987 to 2006 | 1 | 100.0 | 32 | 0 |
| LE | 1995 to 2007 | 1 | 100.0 | 31 | 4 |
| LR | 2010 to 2027 | 1 | 0.0 | 30 | 1 |
| R Series | 1980 to 1989 | 1 | 0.0 | 27 | 0 |
| RS600 | 1984 to 1987 | 1 | 100.0 | 4 | 0 |
| RD600 | 1981 to 2002 | 1 | 0.0 | 2 | 0 |
| CH612 | 1996 to 1998 | 1 | 100.0 | 0 | 0 |
| Vision | 2000 | 1 | 0.0 | 0 | 0 |
| CXN | 2002 to 2008 | 0 | None | 58 | 6 |
| LEU | 2007 to 2017 | 0 | None | 50 | 1 |
| MH | 1981 to 1993 | 0 | None | 49 | 2 |
| CF | 1980 to 1992 | 0 | None | 43 | 7 |
| CHU | 2006 to 2018 | 0 | None | 32 | 5 |
| RB | 1987 to 2005 | 0 | None | 32 | 0 |
| Pinnacle (pi/pn) | 2016 to 2027 | 0 | None | 27 | 0 |
| Pioneer PR (4) | 2025 to 2027 | 0 | None | 27 | 0 |
| Terrapro (TE) | 2017 to 2027 | 0 | None | 27 | 1 |
| RD Series | 1980 to 1989 | 0 | None | 23 | 0 |
| RM | 1980 to 1993 | 0 | None | 21 | 0 |
| DMM | 1980 to 2003 | 0 | None | 20 | 0 |
| Lrbe (electric) | 2019 to 2027 | 0 | None | 17 | 0 |
| Terrapro (MRU) | 2011 to 2025 | 0 | None | 16 | 10 |
| Terrapro (leu/mru) | 2007 to 2019 | 0 | None | 15 | 1 |
| U Series | 1980 to 1989 | 0 | None | 15 | 0 |
| DM Series | 1980 to 1989 | 0 | None | 14 | 0 |
| FDM | 1987 to 1997 | 0 | None | 14 | 0 |
| TD | 2007 to 2019 | 0 | None | 14 | 1 |
| CT | 2004 to 2008 | 0 | None | 13 | 0 |
| CTP | 2006 to 2008 | 0 | None | 12 | 2 |
| R | 1982 to 1998 | 0 | None | 12 | 0 |
| MS300P | 1980 to 1988 | 0 | None | 11 | 0 |
| MS300T | 1980 to 1988 | 0 | None | 11 | 0 |
| Titan (TD) | 2009 to 2018 | 0 | None | 11 | 1 |
| Anthem AN (4) | 2026 to 2027 | 0 | None | 10 | 0 |
| MC Series | 1980 to 1984 | 0 | None | 10 | 0 |
| TE | 2019 to 2025 | 0 | None | 9 | 3 |
| CXP | 2006 to 2008 | 0 | None | 8 | 0 |
| DMM Series | 1980 to 1988 | 0 | None | 8 | 0 |
| MS200 | 1982 to 1999 | 0 | None | 8 | 0 |
Show all 122 models
- MS200P 1980 to 1987
- RM Series 1983 to 1988
- RW 1987 to 1992
- RW Series 1986 to 1989
- MC 1987 to 1992
- MR Series 1980 to 1987
- MS250 1985 to 1990
- MS250P 1982 to 1988
- U 1987 to 1992
- CHR 1987 to 1992
- Fire Truck 1982 to 1987
- MD (electric) 2024 to 2027
- MHR 1987 to 1992
- MS300 1988 to 1990
- CS 200P 1985 to 1987
- CS 250P 1985 to 1987
- F Series 1980 to 1982
- LR Electric 2020 to 2025
- Midliner 1986 to 1999
- MR600 1980 to 2002
- RL600 1984 to 1987
- RS Series 1984 to 1987
- Terrapro (LEU) 2012 to 2016
- WS 1980 to 1984
- Conquest 1996 to 1998
- DM6 1999 to 2003
- FDM7133R 1996 to 1998
- FM Series 1980 to 1982
- MB Series 1980 to 1982
- MC606 1982 to 1984
- RD6 1999 to 2003
- RL Series 1984 to 1986
- Titan 2013 to 2015
- Class 8 1987 to 1988
- CM400 1987 to 1988
- CS 200 1985 to 1994
- CS 250 1985 to 1994
- CS 300 1985 to 1986
- CV500 2002 to 2003
- CV713 2006 to 2007
- Granite GR (4) 2026 to 2027
- LR6 2011 to 2016
- MC600 1980 to 1981
- MR600P 1984 to 1985
- RB6 1999
- RB600S 1988 to 1989
- RM400 1980 to 1981
- RM600 1980 to 1981
- RWI 1984 to 1985
- RWL 1980 to 1981
- RWS 1980 to 1981
- WL 1980 to 1981
- CH Series 1989
- CL713 2000
- CL733 2000
- CS 300P 1988
- CS 300T 1988
- DM600 2002
- R600 1981
- R700 1981
- RD400 1981
- RD8 1999 to 2003
Source: NHTSA ODI. Recall counts add campaigns across model years, so a campaign covering three years counts three times.
Latest recalls
Recent campaigns listing a Mack product
- 26V-631 Oct 1, 2026
Intake and grille bezels may detach from the vehicle
Structure · 3,096 vehicles - 26V-620 Sep 28, 2026
Inaccurate axle load calculations may cause reduced braking performance while transporting smoothbore tanker trailers
Brakes · 850 vehicles - 26V-515 Aug 6, 2026
Center roof marker lights may fail to illuminate
Lighting · 513 vehicles - 26V-509 Aug 6, 2026
Steering gearbox fasteners may loosen
Steering · 341 vehicles - 26V-351 May 28, 2026
Wheel lug nuts may loosen and allow the wheel to detach
Wheels · 644 vehicles - 26V-261 Apr 23, 2026
Rear brake modulators may have unprotected electrical connectors that can short circuit and lead to a loss of the anti-lock brake system (ABS) and…
Brakes · 2,772 vehicles - 26V-207 Apr 1, 2026
Trailer turn signals may not function properly
Lighting · 86 vehicles - 26V-139 Mar 11, 2026
Engine control unit (ECU) software may allow the engine to start when the transmission is not in Neutral
Engine and cooling · 775 vehicles - 25V-867 Dec 15, 2025
Vehicles remedied under Recall 15V804 (SC0398) may have had incorrect parts installed during subsequent repairs
Brakes · 679 vehicles - 25V-803 Nov 20, 2025
Automatic high beams (AHB) may not switch to low beam headlights as intended
Lighting · 247 vehicles
Source: NHTSA ODI recalls file.