Complaints about the 2007 Mack CHN peaked in 2011, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Heavy truck, diesel, built in United States. Owner complaints on file from Feb 14, 2011 to Feb 14, 2011.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 07V-497 | Oct 23, 2007 | On certain trucks equipped with a saf holland simplex fifth wheel, the lever arm pivot bolt may have been over tightened | Trailer hitches | 950 | Part replacement |
| 07V-401 | Sep 5, 2007 | On certain trucks equipped with aset ac model engines, the engine as configured with an external exhaust gas recirculation system makes servicing… | Fuel system | 35,649 | Part replacement |
| 07V-361 | Aug 15, 2007 | On certain trucks equipped with parker single check valves (scv) provided by bendix | Brakes | 21,847 | Part replacement |
| 07V-360 | Aug 15, 2007 | On certain trucks equipped with bendix sr-7 spring brake modulating valves, the internal rubber check valve may leak causing a delay in the… | Brakes | 18,805 | Repair or modification |
| 07V-159 | Apr 13, 2007 | Certain trucks were recalled for the installation of sleeves on the fuel injection line as required by safety recall sc0317 (nhtsa recall no. 06v392) | Fuel system | 9,102 | Not stated |
| 07V-123 | Mar 21, 2007 | On certain trucks, the axle housings may have been manufactured with steel that was out of specification which could result in a fatigue failure… | Powertrain | 51 | Part replacement |
| 07V-023 | Feb 1, 2007 | On certain trucks, the nut that retains the steering wheel may not have been installed | Steering | 2,085 | Repair or modification |
| 06V-392 | Oct 13, 2006 | On certain trucks, a leak in the aset ac fuel injection line may spray fuel on the exhaust gas recirculation pipes that carry hot exhaust gases | Fuel system | 40,204 | Repair or modification |
| 06V-367 | Sep 26, 2006 | On certain trucks, the brake cam tubes on the steer and drive axles may not have been greased | Brakes | 1,102 | Not stated |
| 06V-290 | Aug 3, 2006 | On certain trucks, the fuel line crossover bracket may prematurely fail and unexpectedly fall to the road | Fuel system | 342 | Part replacement |
| 06V-271 | Jul 26, 2006 | On certain trucks equipped with a legris air manifold, the brass push-to-connect cartridge may unexpectedly separate from the plastic housing | Brakes | 7,447 | Part replacement |
| 06V-232 | Jun 28, 2006 | On certain trucks equipped with sr-7 bendix brake valves, the check valve inside the valve cavity may not properly set, causing internal air leakage | Brakes | 2,587 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
2007 MACK TRUCK CHN 613, 427 ASET AC ENGINE FAILURE DUE TO OIL PUMP DRIVE GEAR SPINNING LOOSE ON AUXILIARY SHAFT. WHEN THE VEHICLE BEGAN TRAVELING DOWN HILL, THE OIL PUMP DRIVE GEAR FAILED CAUSING AN IMMEDIATE LOSS OF OIL PRESSURE. THE ENGINE BECAME A CRITICAL INSTRUMENT IN CONTROLLING THE VEHICLE'S DOWN HILL SPEED PARTICULARLY THE ENGINE BRAKE FEATURE AKA THE "JAKE BRAKE". THE ENGINE BRAKE USES ENGINE OIL FLOW TO OPERATE. SINCE THERE WAS NO MORE OIL FLOW, THE ENGINE BRAKE WAS RENDERED UNUSABLE. AT THIS POINT, THE CHOICE WAS TO CONTINUE DOWN HILL AND RELY SOLELY ON THE VEHICLE BRAKES TO CONTROL THE VEHICLE SPEED, OR CONTINUE TO USE THE ENGINE WITHOUT THE ADDED BRAKING POWER OF THE ENGINE BRAKE KNOWING THAT THE ENGINE WOULD BE DESTROYED. THE DRIVER CHOSE TO DESTROY THE ENGINE AND NOT RISK HIS LIFE OR THE LIVES OF OTHERS. THE DEALER REFUSED TO REPAIR THE VEHICLE UNDER WARRANTY BECAUSE THE EECM INDICATED THE ENGINE'S MAXIMUM ALLOWED SPEED WAS EXCEEDED. FURTHER INVESTIGATION REVEALED THE PROBLEM IS INHERENT TO ALL ASET ENGINES BECAUSE THE OIL PUMP GEAR HELIX WAS CHANGED FOR THE NEW DESIGN ENGINE. THE AUXILIARY SHAFT DIRECTION OF ROTATION WAS REVERSED AND THE DIRECTION OF THRUST ON THE DRIVE GEAR FORCES THE DRIVE GEAR AWAY FROM THE REAR BEARING JOURNAL WHICH IT IS NESTED AGAINST. OLDER ENGINE DESIGN HAD THE DIRECTION OF THRUST TOWARD THE BEARING JOURNAL WHICH HELD THE GEAR IN PLACE. ANY CONDITION, (LIKE AN ENGINE OVERSPEED) THAT WOULD INCREASE OIL PRESSURE COULD DISLODGE THE GEAR. ACCORDING TO THE DEALER, AN ENGINE OVERSPEED CONDITION CAN ONLY OCCUR WHILE GOING DOWN HILL AND USING THE ENGINE TO CONTROL VEHICLE SPEED. IF THE HILL WOULD HAVE BEEN HIGHER, THE ENGINE MAY NOT HAVE BEEN ABLE TO CONTINUE TO SLOW THE VEHICLE AND A CRASH WOULD MOST LIKELY HAVE OCCURRED. THIS HAPPENED IN SOUTHEAST LOUISIANA WHERE HIGH HILLS ARE NON EXISTENT. HAD THIS HAPPENED IN A MOUNTAINOUS AREA, IT COULD HAVE BEEN DISASTROUS. MACK TRUCKS REFUSES TO DISCUSS THIS ANY FURTHER. *TR
NHTSA complaint 10382644Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.