Model year

2007 Mack CHN

Heavy truck, diesel, built in United States. Owner complaints on file from Feb 14, 2011 to Feb 14, 2011.

Recall campaigns covering this model year12140k vehicles or units across those campaigns
Owner complaints1Below the median 2007 heavy truck
Severity index0.02007 heavy trucks average 27.9
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2007 Mack CHN peaked in 2011, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.751201112013201520172019202120232026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

100% of complaints about the 2007 Mack CHN name engine and cooling

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Engine and cooling
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

12 recall campaigns cover the 2007 Mack CHN

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2007 Mack CHN
CampaignFiledSubjectComponentVehiclesRemedy
07V-497Oct 23, 2007On certain trucks equipped with a saf holland simplex fifth wheel, the lever arm pivot bolt may have been over tightenedTrailer hitches950Part replacement
07V-401Sep 5, 2007On certain trucks equipped with aset ac model engines, the engine as configured with an external exhaust gas recirculation system makes servicing…Fuel system35,649Part replacement
07V-361Aug 15, 2007On certain trucks equipped with parker single check valves (scv) provided by bendixBrakes21,847Part replacement
07V-360Aug 15, 2007On certain trucks equipped with bendix sr-7 spring brake modulating valves, the internal rubber check valve may leak causing a delay in the…Brakes18,805Repair or modification
07V-159Apr 13, 2007Certain trucks were recalled for the installation of sleeves on the fuel injection line as required by safety recall sc0317 (nhtsa recall no. 06v392)Fuel system9,102Not stated
07V-123Mar 21, 2007On certain trucks, the axle housings may have been manufactured with steel that was out of specification which could result in a fatigue failure…Powertrain51Part replacement
07V-023Feb 1, 2007On certain trucks, the nut that retains the steering wheel may not have been installedSteering2,085Repair or modification
06V-392Oct 13, 2006On certain trucks, a leak in the aset ac fuel injection line may spray fuel on the exhaust gas recirculation pipes that carry hot exhaust gasesFuel system40,204Repair or modification
06V-367Sep 26, 2006On certain trucks, the brake cam tubes on the steer and drive axles may not have been greasedBrakes1,102Not stated
06V-290Aug 3, 2006On certain trucks, the fuel line crossover bracket may prematurely fail and unexpectedly fall to the roadFuel system342Part replacement
06V-271Jul 26, 2006On certain trucks equipped with a legris air manifold, the brass push-to-connect cartridge may unexpectedly separate from the plastic housingBrakes7,447Part replacement
06V-232Jun 28, 2006On certain trucks equipped with sr-7 bendix brake valves, the check valve inside the valve cavity may not properly set, causing internal air leakageBrakes2,587Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2007 Mack CHN

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

1 complaint on file, page 1 of 1.

  1. Filed Feb 14, 2011Failure Dec 20, 2010107,000 milesKiln, MSEngine

    2007 MACK TRUCK CHN 613, 427 ASET AC ENGINE FAILURE DUE TO OIL PUMP DRIVE GEAR SPINNING LOOSE ON AUXILIARY SHAFT. WHEN THE VEHICLE BEGAN TRAVELING DOWN HILL, THE OIL PUMP DRIVE GEAR FAILED CAUSING AN IMMEDIATE LOSS OF OIL PRESSURE. THE ENGINE BECAME A CRITICAL INSTRUMENT IN CONTROLLING THE VEHICLE'S DOWN HILL SPEED PARTICULARLY THE ENGINE BRAKE FEATURE AKA THE "JAKE BRAKE". THE ENGINE BRAKE USES ENGINE OIL FLOW TO OPERATE. SINCE THERE WAS NO MORE OIL FLOW, THE ENGINE BRAKE WAS RENDERED UNUSABLE. AT THIS POINT, THE CHOICE WAS TO CONTINUE DOWN HILL AND RELY SOLELY ON THE VEHICLE BRAKES TO CONTROL THE VEHICLE SPEED, OR CONTINUE TO USE THE ENGINE WITHOUT THE ADDED BRAKING POWER OF THE ENGINE BRAKE KNOWING THAT THE ENGINE WOULD BE DESTROYED. THE DRIVER CHOSE TO DESTROY THE ENGINE AND NOT RISK HIS LIFE OR THE LIVES OF OTHERS. THE DEALER REFUSED TO REPAIR THE VEHICLE UNDER WARRANTY BECAUSE THE EECM INDICATED THE ENGINE'S MAXIMUM ALLOWED SPEED WAS EXCEEDED. FURTHER INVESTIGATION REVEALED THE PROBLEM IS INHERENT TO ALL ASET ENGINES BECAUSE THE OIL PUMP GEAR HELIX WAS CHANGED FOR THE NEW DESIGN ENGINE. THE AUXILIARY SHAFT DIRECTION OF ROTATION WAS REVERSED AND THE DIRECTION OF THRUST ON THE DRIVE GEAR FORCES THE DRIVE GEAR AWAY FROM THE REAR BEARING JOURNAL WHICH IT IS NESTED AGAINST. OLDER ENGINE DESIGN HAD THE DIRECTION OF THRUST TOWARD THE BEARING JOURNAL WHICH HELD THE GEAR IN PLACE. ANY CONDITION, (LIKE AN ENGINE OVERSPEED) THAT WOULD INCREASE OIL PRESSURE COULD DISLODGE THE GEAR. ACCORDING TO THE DEALER, AN ENGINE OVERSPEED CONDITION CAN ONLY OCCUR WHILE GOING DOWN HILL AND USING THE ENGINE TO CONTROL VEHICLE SPEED. IF THE HILL WOULD HAVE BEEN HIGHER, THE ENGINE MAY NOT HAVE BEEN ABLE TO CONTINUE TO SLOW THE VEHICLE AND A CRASH WOULD MOST LIKELY HAVE OCCURRED. THIS HAPPENED IN SOUTHEAST LOUISIANA WHERE HIGH HILLS ARE NON EXISTENT. HAD THIS HAPPENED IN A MOUNTAINOUS AREA, IT COULD HAVE BEEN DISASTROUS. MACK TRUCKS REFUSES TO DISCUSS THIS ANY FURTHER. *TR

    NHTSA complaint 10382644
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

69 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • CBR 2573-1 202604 Apr 9, 2026 · Service Bulletin/Repair Instructions
    CBR - Mack Chassis - Through Shaft Bearing Retainer Breakage On Mack Carriers.
  • CBR 407 072025 Jul 17, 2025 · Service Bulletin/Repair Instructions
    CBR - To correct the MID136 SID 66 FMI 7 fault code the latest Bendix VCP file will need to downloaded.
  • CBR 2488 072025 Jul 28, 2025 · Service Bulletin/Repair Instructions
    CBR - A significant GPS reporting issue is affecting fleet operations, with trucks maintaining back-office communication but failing to transmit GPS location data.
  • CBR-407 202409 Sep 13, 2024 · Service Bulletin/Repair Instructions
    CBR: To correct the MID136 SID 66 FMI 7 fault code the latest Bendix VCP fi le will need to be downloaded.
  • CBR-2383 202406 Jun 19, 2024 · Service Bulletin/Repair Instructions
    CBR - Accelerator Pedal: Inspection Instructions
  • CBR-202 202402 Feb 16, 2024 · Service Bulletin/Repair Instructions
    CBR - Automated Manual Transmission ( AMT ) Flywheel Pilot Bearing Wear On Input Shaft.
  • M-465-001 202311 Nov 7, 2023 · Service Bulletin/Repair Instructions
    TSB: Mack Trucks now offer an improved HD Inter-Axle Through Shaft for the CRD 125, 150, 180, and 200 family carriers. The new HD shaft went into production on January 23rd, 2023 for 2.54 - 3.50 axle ratios and April 1st, 2023 for 3.56 - 3.98 ratios. The ne…
  • M728-005A 202308 Aug 14, 2023 · Service Bulletin/Repair Instructions
    TSB: Barksdale Leveling Valve, Leak Test
  • KC-474-Ver5 May 2, 2023 · Service Bulletin/Repair Instructions
    CBR: Diagnostic Trouble Code (DTC) P215A-64, Fault Code SPN 84 FMI 19
  • KC-614-Ver4 May 24, 2023 · Service Bulletin/Repair Instructions
    CBR: eWarranty To UCHP Labor Code ( SCC Code ) Crossover, Conversion Information For Use With Campaigns ( FI, PI ) And Recalls ( EC, SC ), Location On Trucks Dealer Portal ( TDP )
  • M-265-002 Sep 22, 2022 · Service Bulletin/Repair Instructions
    TSB-Charge Air Cooler t-clamp install.
  • M-263-003 Aug 18, 2022 · Service Bulletin/Repair Instructions
    2009 Document reformatted to be published as a TSB in Impact. Fan Drive Belt Replacement MP7 Engine
  • M-258-006 Aug 18, 2022 · Service Bulletin/Repair Instructions
    2009 Document reformatted to be published as a TSB in Impact. DRV Air Line Service Kit
  • M-451-001 Aug 6, 2022 · Service Bulletin/Repair Instructions
    2007 Document reformatted to be published as a TSB in Impact. Updated Crossmember for improved clearance.
  • M-711-002 Aug 6, 2022 · Service Bulletin/Repair Instructions
    2008 Document reformated to be published as a TSB in Impact. Frame reinforcement plate.
  • M-711-001 Aug 6, 2022 · Service Bulletin/Repair Instructions
    2008 Document reformatted to be published as a TSB in Impact. Rear Suspension Repair.
  • KC-2112 Jun 21, 2022 · Service Bulletin/Repair Instructions
    Programming Failure - Chassis With Cummins Engine And An Allison Transmission
  • KC-2143 Jun 21, 2022 · Service Bulletin/Repair Instructions
    (Back Office) - Cruise Control Inoperative After Updating Software VECU5 Without ESP Package (UESP).
  • KC-405 Jun 21, 2022 · Service Bulletin/Repair Instructions
    Warranty Automated Manual Transmission ( AMT, I-Shift, mDrive ) Control Housing Assembly; Guidelines For Filing A Claim For Chassis Return Visit With Transmission Issues After A Repair Requiring Control Housing Removal And Reinstallation - US07 And N.
  • KC-745 Jun 22, 2022 · Service Bulletin/Repair Instructions
    Automated Manual Transmission ( AMT ) I-Shift / mDRIVE - Ribbon Harness Replacement - Speed Sensor Bolts, Possible Fault Codes P1058 - 21 Or MID 130 PID 161 FMI 1
  • KC-750 Jun 28, 2022 · Service Bulletin/Repair Instructions
    US10 Emission Engines - Diagnostic Trouble Code ( DTC ) SPN 1231 FMI 9 Troubleshooting.
  • KC-663 May 18, 2022 · Service Bulletin/Repair Instructions
    Emcon (Spark Assist) Engine Aftertreatment System Troubleshooting Check Sheet - US07 Emissions
  • KC-653 May 17, 2022 · Service Bulletin/Repair Instructions
    Low Oil Pressure Diagnostic Process For 11 Liter Engines
  • KC-627 May 9, 2022 · Service Bulletin/Repair Instructions
    Premium Tech Tool ( PTT ) Training Materials And Support Tools
  • KC-2172 May 16, 2022 · Service Bulletin/Repair Instructions
    No Start Condition After Over The Air Programing - VECU5 No Start "Safe State"
  • KC-2171 May 26, 2022 · Service Bulletin/Repair Instructions
    Temperature Sensor Troubleshooting Guide - US10+OBD13 And Newer
  • KC-2170 May 16, 2022 · Service Bulletin/Repair Instructions
    Electronically Controlled Suspension (ECS) Losing Air Pressure
  • KC-2169 May 16, 2022 · Service Bulletin/Repair Instructions
    Low Voltage Disconnect (LVD), Function Description
  • KC-2165 May 26, 2022 · Service Bulletin/Repair Instructions
    DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions
  • KC-2161 May 13, 2022 · Service Bulletin/Repair Instructions
    DEF Pump Cycling periodically Hours After Key Off
  • KC-2158 May 26, 2022 · Service Bulletin/Repair Instructions
    Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions
  • KC-2131 May 26, 2022 · Service Bulletin/Repair Instructions
    USE FOR NEW VEHICLES (US21+OBD22 Emissions) - Intermittent Diagnostic Trouble Codes U02A3, U029D, U029E
  • KC-2116 May 26, 2022 · Service Bulletin/Repair Instructions
    NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions
  • KC-626 May 9, 2022 · Service Bulletin/Repair Instructions
    Mack Chassis - Vehicles Equipped With An Automated Manual Transmission Model F ( AMT-F, mDrive ), Premium Tech Tool ( PTT ) Gearbox Calibration Failure; Gearbox Calibration Operation Stops And Fails At 33% When Run With Transmission Removed
  • KC-648 May 17, 2022 · Service Bulletin/Repair Instructions
    Mack - PTO Pump Speed Calculator
  • KC-686 May 20, 2022 · Service Bulletin/Repair Instructions
    (Back Office Only) Mack Chassis - Cruise Control Inoperative After Disabling The Electronic Stability Program (ESP)
  • KC-698 May 24, 2022 · Service Bulletin/Repair Instructions
    Mack Chassis - Diesel Exhaust Fluid ( DEF ) System Cleaning/Flush After DEF Pump Failure Or System Contamination
  • KC-699 May 24, 2022 · Service Bulletin/Repair Instructions
    Mack Chassis - Bendix Vendor Configuration Program ( VCP ) Software Download Information
  • KC-714 May 25, 2022 · Service Bulletin/Repair Instructions
    Mack Chassis - Diagnostic Trouble Codes ( DTC's ) - P020113, P020213, P020313, P020413, P020513, P020613, Cylinders 1 Through 6 Injector A Open Circuit
  • KC-593 Apr 21, 2022 · Service Bulletin/Repair Instructions
    V-MAC - ABS Malfunction Lamp On - ( Eaton ABS Active Code 17-10 / Arvin Meritor Wabco Active Code 7-4 )
  • KC-525 Feb 21, 2022 · Service Bulletin/Repair Instructions
    US07 / US10 D13 Turbocharger Gasket - Low Power, Poor Regen Performance
  • KC-692 Oct 11, 2021 · Service Bulletin/Repair Instructions
    Lighting Control Module ( LCM ) Replacement - Refer To Technical Parts Information ( TPI ) 364 - 034 Control Unit
  • K12034241 Dec 31, 2018 · Service Bulletin/Repair Instructions
    Diagnosing Performance Complaints ASET Engine
  • K12741884 Dec 27, 2018 · Service Bulletin/Repair Instructions
    V-MAC III Service Software Displays Runtime Error 400 - Form Already Displayed (Modality)
  • K59403006 Dec 26, 2018 · Service Bulletin/Repair Instructions
    V-MAC - DP - Error message #34 - Software Doesn't Match What Is In The ECU
  • K35724485 Dec 26, 2018 · Service Bulletin/Repair Instructions
    V-MAC DP - Error message #13 - Access Denied, Password Incorrect
  • K44520645 Dec 26, 2018 · Service Bulletin/Repair Instructions
    V-MAC - Error message #10 - Password Mismatch
  • K33864441 Dec 21, 2018 · Service Bulletin/Repair Instructions
    V-MAC - Vehicle Configeration Parameters Recovery
  • K32398290 Dec 20, 2018 · Service Bulletin/Repair Instructions
    V-MAC III - PTO Does Not Operate
  • K75115306 Dec 20, 2018 · Service Bulletin/Repair Instructions
    V-MAC III Engine Cranks But No Start
  • K00539104 Dec 20, 2018 · Service Bulletin/Repair Instructions
    V-MAC - Speedometer Not working After Reprograming
  • K10355880 Dec 20, 2018 · Service Bulletin/Repair Instructions
    V-MAC III - Severe Engine Stumble
  • K83741526 Dec 18, 2018 · Service Bulletin/Repair Instructions
    V-MAC - Jacobs Engine Brake Works Intermittently Between 2000 To 2100 RPM
  • K26111730 Dec 18, 2018 · Service Bulletin/Repair Instructions
    V-MAC III - Smart Fan Will Not Disengage
  • K72614548 Feb 28, 2018 · Service Bulletin/Repair Instructions
    Diagnostic Trouble Code ( DTC ) P02FA Illuminating The Malfunction Indicator Lamp (MIL) - US17 (GHG17, Common Rail Fuel System) Chassis ONLY
  • K01050303 Feb 27, 2018 · Service Bulletin/Repair Instructions
    Diagnostic Trouble Code ( DTC ) P0471 Illuminating The Malfunction Indicator Lamp (MIL) - US17 (GHG17, Common Rail Fuel System) Chassis ONLY
  • K04342327 Feb 27, 2018 · Service Bulletin/Repair Instructions
    Diagnostic Trouble Code ( DTC ) P0420 Illuminating The Malfunction Indicator Lamp (MIL) - US17 (GHG17, Common Rail Fuel System) Chassis ONLY
  • K58557784 Feb 20, 2018 · Service Bulletin/Repair Instructions
    Fuel Injector Offset Learning Diagnostic Trouble Codes ( DTC ) / Fault Codes Logged In Engine Control Module ( EMS ); Possible Rough / Uneven Idle - OBD15 Chassis
  • FSB-437-001 Sep 1, 2011 · Service Bulletin/Repair Instructions
    MACK TRUCK: THE EASY INSTALLATION OF ALLISON TRANSMISSION AND PREVENTING BINDING OF TORQUE CONVERTER PILOT DURING THERMAL EXPANSION CYCLE OF NORMAL OPERATION BY USING HIGH TEMPERATURE MOLYBDENUM DISULFIDE GREASE. *PE
  • FSB-491-029 Sep 1, 2011 · Service Bulletin/Repair Instructions
    MACK TRUCKS: THERE ARE CRACKS IN A STEEL OIL TUBE THAT CAN LEAD TO LEAKING. *RM UPDATED 2/21/12. *PE
Source: NHTSA manufacturer communications files.