AutoStatsIQ
Data through Oct 2026
Model yearDo not drive

2024 Mack MD (electric)

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recalls (4)Complaints (0)Investigations (0)Bulletins (21)
Recall campaigns covering this model year416k vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2024 Mack MD (electric) by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

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Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

4 recall campaigns cover the 2024 Mack MD (electric)

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2024 Mack MD (electric)
CampaignFiledSubjectComponentVehiclesRemedy
25V-666Oct 6, 2025Seat belt anchorage bracket may be improperly weldedSeat belts15,841Repair or modification
25V-427Jun 23, 2025When the Controller Area Network (CAN) communications are interrupted, the throttle signal from the electro mobility control unit may retain the…Electrical system148Software update
24V-447Jun 16, 2024Incorrectly assembled high voltage connector could prevent the mechanical connector lock from properly engaging, allowing the high voltage cable…Do not driveElectrical system24Repair or modification
24V-399Jun 4, 2024Battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of steering control and…Do not driveElectrical system24Software update
Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2024 Mack MD (electric)

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    NHTSA has not opened an investigation on this model year

    Source: NHTSA ODI investigations file.
    All investigations
    Service bulletins

    21 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

    • S5025 202608 Aug 2, 2026 · Service Campaign
      Certain MMDe model Mack trucks were assembled without fuse and relay center labels.
    • TSB M261009 202608 Aug 6, 2026 · Service Bulletin/Repair Instructions
      The current MD electric cooling box mounting blocks access to the radiator drain. This procedure gives the instructions to gain access to the radiator drain.
    • CBR 2573-1 202604 Apr 9, 2026 · Service Bulletin/Repair Instructions
      CBR - Mack Chassis - Through Shaft Bearing Retainer Breakage On Mack Carriers.
    • CBR 2362-3 202604 Apr 9, 2026 · Service Bulletin/Repair Instructions
      CBR - Mack Carrier Nut Adhesive Change.
    • S4285 202512 Dec 2, 2025 · Service Campaign
      SC - MMDe Instrument Cluster Software
    • S4245 202512 Dec 2, 2025 · Service Campaign
      Mack Trucks has identified that certain MDE model trucks may have inadequate torque at the high-voltage connections of the drive motor. Insufficient torque at these connections can lead to intermittent power loss and potential short circuits. Please follow …
    • CBR 2405-3 102025 Oct 16, 2025 · Service Bulletin/Repair Instructions
      CBR - Mack Chassis - MDe Instrument Cluster(IC) Nuisance Popup Message.
    • CBR 2172-5 082025 Aug 22, 2025 · Service Bulletin/Repair Instructions
      CBR - When an OTA (Over-The-Air) job starts to program the VECU blocks the starter relay out, if the job ends in a Critical failure, the vehicle will remain in Safe State.
    • CBR 407 072025 Jul 17, 2025 · Service Bulletin/Repair Instructions
      CBR - To correct the MID136 SID 66 FMI 7 fault code the latest Bendix VCP file will need to downloaded.
    • CBR 2488 072025 Jul 28, 2025 · Service Bulletin/Repair Instructions
      CBR - A significant GPS reporting issue is affecting fleet operations, with trucks maintaining back-office communication but failing to transmit GPS location data.
    • S4536 202506 Jun 1, 2025 · Service Campaign
      Mack Trucks has identified that certain MDe model trucks may have complications with the instrument cluster displaying a message requesting the truck be shifted into neutral when the driver’s door is opened, and the truck is already in neutral. Some trucks …
    • S4437- 202502 Feb 28, 2025 · Service Campaign
      Mack Trucks has identified that certain MMDE model trucks may encounter charging issues when using a Heliox brand charger.
    • S4285 202412 Dec 2, 2024 · Service Campaign
      Mack Trucks has developed a software accessory kit for the instrument cluster (IC) on certain MD6-BE and MD7-BE model trucks.
    • CBR-2016 202412 Dec 3, 2024 · Service Bulletin/Repair Instructions
      Frame lean can be caused by several seemingly isolated possibilities. The two most common are suspension and frame assembly issues.
    • S4245 202411 Nov 1, 2024 · Service Campaign
      Mack Trucks has identified that certain MDE model trucks may have inadequate torque at the high-voltage connections of the drive motor. Insufficient torque at these connections can lead to intermittent power loss and potential short circuits.
    • CBR-2420 202411 Nov 14, 2024 · Service Bulletin/Repair Instructions
      A new MDe Inertia/Crash Switch has been introduced, requiring inspection when no24V power is present to SEA/EXRO components.
    • CBR-2393 202409 Sep 6, 2024 · Service Bulletin/Repair Instructions
      CBR: Battery Electric Vehicle (BEV) Faults When Charging
    • CBR-407 202409 Sep 13, 2024 · Service Bulletin/Repair Instructions
      CBR: To correct the MID136 SID 66 FMI 7 fault code the latest Bendix VCP fi le will need to be downloaded.
    • S4115 202407 Jul 24, 2024 · Service Campaign
      Service Campaign: Mack MDE Bundle
    • S4105 202407 Jul 24, 2024 · Service Campaign
      Service Campaign: Mack MDE 19 Amp Hour Update
    • CBR-2350 202407 Jul 2, 2024 · Service Bulletin/Repair Instructions
      CBR: Telematics Gateway (TGW) Connect Ability Issues
    Source: NHTSA manufacturer communications files.
    About service bulletins