Model year

2017 Mack Pinnacle (CHU)

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recall campaigns covering this model year3266 vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2017 Mack Pinnacle (CHU) by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

3 recall campaigns cover the 2017 Mack Pinnacle (CHU)

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2017 Mack Pinnacle (CHU)
CampaignFiledSubjectComponentVehiclesRemedy
19V-107Feb 21, 2019As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."Brakes9Repair or modification
16V-929Dec 23, 2016Affected vehicles were built with front wheel hubs that cannot support the gross axle weight rating of the front axleSuspension200Part replacement
16V-714Oct 6, 2016Tires on the affected vehicles may have cured improperly causing an incomplete adhesion, possibly resulting in a partial tread separationTires57Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2017 Mack Pinnacle (CHU)

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    NHTSA has not opened an investigation on this model year

    Source: NHTSA ODI investigations file.
    Service bulletins

    140 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

    • CBR-1008 202404 Apr 22, 2024 · Service Bulletin/Repair Instructions
      CBR: Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F, mDrive) Missing X1 Value In VDA And Default Settings Guidelines, ParameterP1AOB; Fault Code P1052-54, Error 40,Or Error 18 Encountered During Clutch Or Tran.
    • CBR-2350 202402 Feb 21, 2024 · Service Bulletin/Repair Instructions
      CBR -Telematics Gateway (TGW) Connect Ability Issues
    • CBR-2347 202402 Feb 16, 2024 · Service Bulletin/Repair Instructions
      CBR - Active "Set Park Brake" Message On Drivers Information Display (DID).
    • CBR-202 202402 Feb 16, 2024 · Service Bulletin/Repair Instructions
      CBR - Automated Manual Transmission ( AMT ) Flywheel Pilot Bearing Wear On Input Shaft.
    • CBR-2014 202402 Feb 16, 2024 · Service Bulletin/Repair Instructions
      CBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer.
    • CBR-2333 202401 Jan 18, 2024 · Service Bulletin/Repair Instructions
      CBR: TGW Will Not Connect After SIM Card Replacement
    • CBR-2016 202401 Jan 17, 2024 · Service Bulletin/Repair Instructions
      CBR: Frame Or Cab Lean
    • M-465-001 202311 Nov 7, 2023 · Service Bulletin/Repair Instructions
      TSB: Mack Trucks now offer an improved HD Inter-Axle Through Shaft for the CRD 125, 150, 180, and 200 family carriers. The new HD shaft went into production on January 23rd, 2023 for 2.54 - 3.50 axle ratios and April 1st, 2023 for 3.56 - 3.98 ratios. The ne…
    • CBR-206 202310 Oct 12, 2023 · Service Bulletin/Repair Instructions
      CBR: Vehicle Speed Factor (K-Factor) Programming - Speed Factor Value Incorrect When Calculated In Premium Tech Tool (PTT); Speedometer Reading Incorrectly Following A Change To Vehicle Speed Factor - US17+OBD16 And Newer Emissions, Common Model Year 2018.
    • U113 202309 Sep 28, 2023 · Service Bulletin/Repair Instructions
      Owner Notification Letter, Extended Warranty Coverage U113. The Pre-SCR NOx Sensor is the component provided coverage under this warranty extension.
    • U112 202309 Sep 28, 2023 · Service Bulletin/Repair Instructions
      Owner Notification Letter, Extended Warranty Coverage U112. The Pre-SCR NOx Sensor is the component provided coverage under this warranty extension.
    • U111 202309 Sep 28, 2023 · Service Bulletin/Repair Instructions
      Owner Notification Letter, Extended Warranty Coverage U111. The Fuel Control Module is the component provided coverage under this warranty extension.
    • CBR-570 202309 Sep 22, 2023 · Service Bulletin/Repair Instructions
      CBR: Model Year 2017, 2018 - US17GHG Common Rail Fuel System Component Electrical Faults
    • M-258-014 202309 Sep 5, 2023 · Service Bulletin/Repair Instructions
      TSB: Aftertreatment Diesel Exhaust Fluid (DEF) Tank, Level Sensor, Replacement
    • M728-005A 202308 Aug 14, 2023 · Service Bulletin/Repair Instructions
      TSB: Barksdale Leveling Valve, Leak Test
    • M-141-001 202308 Aug 18, 2023 · Service Bulletin/Repair Instructions
      TSB: Air Restriction Indicator
    • CBR-2303 202307 Jul 1, 2023 · Service Bulletin/Repair Instructions
      CBR: Mack DEF Dosing Valve Diagnostic Trouble Codes (DTC) P202D00, P208E00, P103B00 - US10+OBD13 And Newer Emissions
    • KC-331-Ver6 May 22, 2023 · Service Bulletin/Repair Instructions
      CBR: Model Year 2017 to Current - Fuel Filter Change ( Primary And Secondary ) For The EM - USA17 Emission Engines
    • KC-503-Ver3 May 17, 2023 · Service Bulletin/Repair Instructions
      CBR: Automated Manual Transmission ( AMT ) -Transmission Electronic Control Unit ( TECU ) MID130 PSID 29 FMI 7 /P10AE81 Fault Codes Being Generated
    • KC-2229-Ver2 May 10, 2023 · Service Bulletin/Repair Instructions
      CBR: Automated Manual Transmission (AMT) Transmission Kickdown Mode
    • KC-474-Ver5 May 2, 2023 · Service Bulletin/Repair Instructions
      CBR: Diagnostic Trouble Code (DTC) P215A-64, Fault Code SPN 84 FMI 19
    • M-170-003 Apr 18, 2023 · Service Bulletin/Repair Instructions
      TSB: Vibration Diagnostics
    • M-170-001 Apr 18, 2023 · Service Bulletin/Repair Instructions
      TSB: Stock Vehicle Storage and Maintenance
    • M-170-002 Apr 18, 2023 · Service Bulletin/Repair Instructions
      TSB: New Vehicle Safety Certification Requirements for Vehicles, U.S. and Canada
    • KC-2269 Apr 18, 2023 · Service Bulletin/Repair Instructions
      CBR: 11L Engines, Non-Common Rail - Air Compressor Coolant Pipe, Parts Substitution - US14+OBD13 To US14+OBD16
    • KC-753 Mar 14, 2023 · Service Bulletin/Repair Instructions
      Mack Chassis - TerraPro (MRU) And Low Entry (LEU) Models - Field Service Bulletin FSB 381-042, Warning Light Bar (WLB) Replacement and Software Conversion Kit - US07, US10, US10+OBD13, US14+OBD13 To US14+OBD16 Emissions, Model Years 2008 To 2017
    • KC-2254 Feb 13, 2023 · Service Bulletin/Repair Instructions
      Mack Chassis - No Gauge Cluster Backlight
    • KC-2165 Feb 10, 2023 · Service Bulletin/Repair Instructions
      Mack DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions
    • KC-859 Oct 31, 2022 · Service Bulletin/Repair Instructions
      Mack Chassis - Fault Code List / Engine Control Module (ECM), Aftertreatment Control Module (ACM), Electrical System Version 4 Diagnostic Trouble Codes (DTC) Model Year 2013 - 2017
    • M-265-002 Sep 22, 2022 · Service Bulletin/Repair Instructions
      TSB-Charge Air Cooler t-clamp install.
    • KC-283 Nov 5, 2018 · Service Bulletin/Repair Instructions
      Mack Chassis - Models - Anthem (AN), Pinnacle (PI, CXU, CHU) - Headlamp Aiming Instructions
    • M-451-002 Aug 6, 2022 · Service Bulletin/Repair Instructions
      2009 Document reformatted to be published as a TSB in Impact. Axle Carrier Pinion Angles
    • M-652-001 Aug 6, 2022 · Service Bulletin/Repair Instructions
      2009 Document reformatted to be published as a TSB in Impact. Axle Alignment Specifications
    • M-413-004 Aug 6, 2022 · Service Bulletin/Repair Instructions
      2009 Document reformatted to be published as a TSB in Impact. Air-Operated Clutch Assist Adjustment and Troubleshooting
    • KC-2107 Jun 3, 2022 · Service Bulletin/Repair Instructions
      DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions and Newer.
    • KC-2112 Jun 21, 2022 · Service Bulletin/Repair Instructions
      Programming Failure - Chassis With Cummins Engine And An Allison Transmission
    • KC-2116 Jun 3, 2022 · Service Bulletin/Repair Instructions
      NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions.
    • KC-2143 Jun 21, 2022 · Service Bulletin/Repair Instructions
      (Back Office) - Cruise Control Inoperative After Updating Software VECU5 Without ESP Package (UESP).
    • KC-2157 Jun 3, 2022 · Service Bulletin/Repair Instructions
      Aftertreatment Hydrocarbon Injector (AHI) Troubleshooting Guide - US10+OBD13 And Newer Emissions.
    • KC-2158 Jun 3, 2022 · Service Bulletin/Repair Instructions
      Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions.
    • KC-2165 Jun 3, 2022 · Service Bulletin/Repair Instructions
      DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions.
    • KC-405 Jun 21, 2022 · Service Bulletin/Repair Instructions
      Warranty Automated Manual Transmission ( AMT, I-Shift, mDrive ) Control Housing Assembly; Guidelines For Filing A Claim For Chassis Return Visit With Transmission Issues After A Repair Requiring Control Housing Removal And Reinstallation - US07 And N.
    • KC-561 Jul 5, 2022 · Service Bulletin/Repair Instructions
      11L, 13L, And 16L Engine Oil Analysis Specifications - US10 And Newer Emissions
    • KC-735 Jun 6, 2022 · Service Bulletin/Repair Instructions
      Premium Tech Tool (PTT) - Message For Data Mismatch, Product Configuration Mismatch; Instruction To Run An Accessory Kit Displayed When Attempting To Run Diagnostics For Diagnostic Trouble Codes (DTC) Or Programming - US10+OBD13 And Newer Emissions,
    • KC-736 Jun 6, 2022 · Service Bulletin/Repair Instructions
      (Back Office Only) - Engine Brake Vibration When In High Setting - 13L Engine With Variable Geometry Turbo ( VGT ) - US17 And Newer Emissions (Common Rail Fuel System).
    • KC-745 Jun 22, 2022 · Service Bulletin/Repair Instructions
      Automated Manual Transmission ( AMT ) I-Shift / mDRIVE - Ribbon Harness Replacement - Speed Sensor Bolts, Possible Fault Codes P1058 - 21 Or MID 130 PID 161 FMI 1
    • KC-750 Jun 28, 2022 · Service Bulletin/Repair Instructions
      US10 Emission Engines - Diagnostic Trouble Code ( DTC ) SPN 1231 FMI 9 Troubleshooting.
    • KC-751 Jun 28, 2022 · Service Bulletin/Repair Instructions
      Vehicles Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F ) - Transmission Oil Leakage From Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer.
    • KC-678 May 19, 2022 · Service Bulletin/Repair Instructions
      Diagnostic Trouble Codes ( DTC ) P2080, P2084, P242B Lighting The Malfunction Indicator Lamp ( MIL ) - US14+OBD16, US17+OBD16, And US17+OBD18 Emissions, Model Years 2017 To 2019
    • KC-663 May 18, 2022 · Service Bulletin/Repair Instructions
      Emcon (Spark Assist) Engine Aftertreatment System Troubleshooting Check Sheet - US07 Emissions
    • KC-644 May 17, 2022 · Service Bulletin/Repair Instructions
      Manual Compression Test Adapter For Engines With Stainless Steel Injector Sleeves (Conical Tip Injectors) - US07 And Newer Emissions, Model Year 2008 And Newer
    • KC-627 May 9, 2022 · Service Bulletin/Repair Instructions
      Premium Tech Tool ( PTT ) Training Materials And Support Tools
    • KC-2172 May 16, 2022 · Service Bulletin/Repair Instructions
      No Start Condition After Over The Air Programing - VECU5 No Start "Safe State"
    • KC-2171 May 26, 2022 · Service Bulletin/Repair Instructions
      Temperature Sensor Troubleshooting Guide - US10+OBD13 And Newer
    • KC-2170 May 16, 2022 · Service Bulletin/Repair Instructions
      Electronically Controlled Suspension (ECS) Losing Air Pressure
    • KC-2169 May 16, 2022 · Service Bulletin/Repair Instructions
      Low Voltage Disconnect (LVD), Function Description
    • KC-2165 May 26, 2022 · Service Bulletin/Repair Instructions
      DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions
    • KC-2161 May 13, 2022 · Service Bulletin/Repair Instructions
      DEF Pump Cycling periodically Hours After Key Off
    • KC-2158 May 26, 2022 · Service Bulletin/Repair Instructions
      Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions
    • KC-2157 May 26, 2022 · Service Bulletin/Repair Instructions
      Aftertreatment Hydrocarbon Injector (AHI) Troubleshooting Guide - US10+OBD13 And Newer Emissions
    Source: NHTSA manufacturer communications files.