Complaints about the 2020 Mack Pinnacle (CHU) peaked in 2020, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Heavy truck, diesel, 6x4, built in United States. Owner complaints on file from Feb 26, 2020 to Feb 26, 2020.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 21V-233 | Apr 1, 2021 | Vehicles may not stay in their lane at certain speeds | Stability and traction control | 557 | Software update |
| 19V-896 | Dec 16, 2019 | Castle nuts and cotter pins used to connect the steering drag link to the pitman arm and steering arm may have not been correctly installed,… | Steering | 80 | Repair or modification |
| 19V-209 | Mar 18, 2019 | Conspicuity reflectors at the back of the cab may be blocked by the exhaust system | Lighting | 43 | Repair or modification |
| 19V-054 | Jan 24, 2019 | Passenger side door down view mirror may detach from the door | Visibility and wipers | 3,906 | Not stated |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
LED HEADLIGHT DO NOT GENERATE ENOUGH HEAT TO MELT ANY SNOW. A HALF AN HOUR DRIVING TIME IN STEADY SNOW RESULTS IN THE LIGHTS BEING TOTALLY COVERED BY SNOW AND COMPLETELY USELESS FOR ILLUMINATION AFTER DARK. STOPPING ON THE SIDE OF THE ROAD TO CLEAN OFF THE LIGHTS EVERY 15MINUTES IS NOT A REASONABLY SAFE ANSWER TO THIS PROBLEM. LENSES MUST BE HEATED.
NHTSA complaint 11311568Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.