Model year

2019 Mack Pinnacle (pi/pn)

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recall campaigns covering this model year34,632 vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2019 Mack Pinnacle (pi/pn) by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

3 recall campaigns cover the 2019 Mack Pinnacle (pi/pn)

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2019 Mack Pinnacle (pi/pn)
CampaignFiledSubjectComponentVehiclesRemedy
21V-233Apr 1, 2021Vehicles may not stay in their lane at certain speedsStability and traction control557Software update
19V-054Jan 24, 2019Passenger side door down view mirror may detach from the doorVisibility and wipers3,906Not stated
18V-778Nov 1, 2018Pinch bolt on the upper steering shaft may not have been tightened, possibly resulting in the steering shaft separating and causing a loss of steeringSteering169Inspection
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2019 Mack Pinnacle (pi/pn)

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    NHTSA has not opened an investigation on this model year

    Source: NHTSA ODI investigations file.
    Service bulletins

    256 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

    • CBR 159 202608 Aug 10, 2026 · Service Bulletin/Repair Instructions
      Mack Trucks Equipped With A Cummins Engine - Engine Preheat Icon Does Not Illuminate In The Instrument Cluster (IC) During Engine Pre-heat (Intake Air Heater) Operation - Vehicles With 2018Instrument Cluster Update, Model Year2018 And Newer
    • M0304 EC0033 202606 Jun 29, 2026 · Emissions
      Mack Trucks has determined that certain vehicles equipped with a model year (“MY”) 2017-2018 MP8 Turbo Compound (TC) engine may not meet California and Federal Regulations (CARB). This Recall is for updated software that will reduce the amount of time neces…
    • CBR 2575-1 202604 Apr 30, 2026 · Service Bulletin/Repair Instructions
      CBR - Mack Chassis - Dash Panel Cracking at Mounting to BIW.
    • CBR 2573-1 202604 Apr 9, 2026 · Service Bulletin/Repair Instructions
      CBR - Mack Chassis - Through Shaft Bearing Retainer Breakage On Mack Carriers.
    • CBR 2362-3 202604 Apr 9, 2026 · Service Bulletin/Repair Instructions
      CBR - Mack Carrier Nut Adhesive Change.
    • CBR 2246-5 032026 Mar 2, 2026 · Service Bulletin/Repair Instructions
      CBR - Z Spring Bracket Wear.
    • CBR 126 022026 Feb 4, 2026 · Service Bulletin/Repair Instructions
      CBR - The purpose of this solution is to give information on Engine Control Module (EMS) Software content.
    • CBR 820-9 202601 Jan 8, 2026 · Service Bulletin/Repair Instructions
      CBR - Mack Chassis - Engine Brake Only Works With The Brake Pedal, No Function During Cruise. US07 And Newer Emissions, Model Year 2008 And Newer.
    • CBR 2107-22 202601 Jan 7, 2026 · Service Bulletin/Repair Instructions
      CBR - Mack DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions to US22+OBD2023 (DOES NOT APPLY TO AN(4) and PR(4)).
    • CBR 199 202512 Dec 4, 2025 · Service Bulletin/Repair Instructions
      Vehicles affected by this issue will show coolant runoff on the front rights side of the engine.
    • CBR 2171-11 202511 Nov 22, 2025 · Service Bulletin/Repair Instructions
      CBR - Mack Temperature Sensor Troubleshooting Guide
    • CBR 199-6 202511 Nov 12, 2025 · Service Bulletin/Repair Instructions
      CBR - 13 Liter Engines ONLY - Engine Coolant Pump Housing Leak; Coolant Found Around The Oil Cooler Duct Cover Or In Between The Coolant Pump Housing And Oil Cooler Housing.
    • CBR 407 072025 Jul 17, 2025 · Service Bulletin/Repair Instructions
      CBR - To correct the MID136 SID 66 FMI 7 fault code the latest Bendix VCP file will need to downloaded.
    • CBR 2488 072025 Jul 28, 2025 · Service Bulletin/Repair Instructions
      CBR - A significant GPS reporting issue is affecting fleet operations, with trucks maintaining back-office communication but failing to transmit GPS location data.
    • CBR 2464-1 202505 May 1, 2025 · Service Bulletin/Repair Instructions
      Mack Chassis - Rear Axle Overheat
    • CBR 2107-21 202505 May 27, 2025 · Service Bulletin/Repair Instructions
      Mack DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions and Newer
    • CBR 901-5 202505 May 13, 2025 · Service Bulletin/Repair Instructions
      Remote Control Central Door Lock, Programming; Key Fob Cannot Be Programmed Or Does Not Work After Programming - Model Year 2018 And Newer
    • CBR 445- 11 202505 May 1, 2025 · Service Bulletin/Repair Instructions
      Vehicles Equipped With a Common Rail Fuel System - Aftermarket Secondary Fuel Filters, Important Information On Approved Filters - US17+OBD16 toUS21+OBD23
    • CBR 170-8 202505 May 28, 2025 · Service Bulletin/Repair Instructions
      Inactive Code P25AE00 Being Generated After A Hard Pull And A Momentary Drop In Engine Oil Pressure (Low Oil Pressure) (Possible Related Codes - SPN4811 , SPN 100 , PID 100)
    • CBR-2452 202503 Mar 17, 2025 · Service Bulletin/Repair Instructions
      If the vehicle door is open and the truck is in neutral, a popup message may appear on the Driver Information Display (DID) instructing the operator to shift into neutral. If this message appears while the vehicle is already in neutral, the Instrument Clust…
    • CBR-561 202503 Mar 6, 2025 · Service Bulletin/Repair Instructions
      If oil dilution is suspected refer to the applicable CBR solution below: ∙ CBR-659􀁡Mack Chassis - Oil Diluted With Fuel; Fuel In Oil, Diagnostic Information - All Emissions, All Model Years
    • CBR-2016 202412 Dec 3, 2024 · Service Bulletin/Repair Instructions
      Frame lean can be caused by several seemingly isolated possibilities. The two most common are suspension and frame assembly issues.
    • CBR-997 202411 Nov 14, 2024 · Service Bulletin/Repair Instructions
      Vehicles may present with oil leak coming from the clutch/flywheel housing and observation of burned clutch smell or clutch slipping. These symptoms can be mistaken as a crankshaft rear main seal leak, when the actual cause is the crankshaft adaptor O-ring.
    • CBR-2263 202410 Oct 31, 2024 · Service Bulletin/Repair Instructions
      CBR - Mack Chassis - Timing Gear Plate Repair
    • M0311 202409 Sep 25, 2024 · Emissions
      Emission Recall: EC0033-M0311 SCR Recall
    • M0304 202409 Sep 2, 2024 · Emissions
      Emission Recall: EC0033-M0304 SCR Recall
    • CBR-2387 202409 Sep 2, 2024 · Service Bulletin/Repair Instructions
      CBR: Vehicles Equipped With A Lift Axle - Wheel Speed Fault Code SPN 793, SPN 794 Set When Axle Is Up
    • CBR-731 202409 Sep 16, 2024 · Service Bulletin/Repair Instructions
      CBR: Automated Manual Transmission (AMT) Model D or F (mDrive and I-Shift, AMT-D, AMT-F) - Transmission Oil Leakage From Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer
    • CBR-570 202409 Sep 20, 2024 · Service Bulletin/Repair Instructions
      CBR: US17 GHG Common Rail Fuel System Component Electrical Faults - Model Year 2017 To 2024
    • CBR-471 202409 Sep 10, 2024 · Service Bulletin/Repair Instructions
      CBR: The procedure to eliminate the Mack Chassis "Air Restriction Light On" seen in the cluster is to confirm that the parameter YYT is set to "Enable" with Premium Tech Tool.
    • CBR-407 202409 Sep 13, 2024 · Service Bulletin/Repair Instructions
      CBR: To correct the MID136 SID 66 FMI 7 fault code the latest Bendix VCP fi le will need to be downloaded.
    • CBR-2391 202408 Aug 6, 2024 · Service Bulletin/Repair Instructions
      CBR: Diagnostic Trouble Code (DTC) U010187- Lost Communication With TECU
    • CBR-561 202408 Aug 13, 2024 · Service Bulletin/Repair Instructions
      CBR: 11L, 13L, And 16L Engine Oil Analysis Specifications - US10 And Newer Emissions
    • CBR-523 202408 Aug 13, 2024 · Service Bulletin/Repair Instructions
      CBR: Overhead Wear Overview - Model Year2018 To Current (Common Rail Fuel System ONLY)
    • CBR-343 202408 Aug 28, 2024 · Service Bulletin/Repair Instructions
      CBR: Mack chassis with an mDRIVE transmission, there have been reports of complete shift assemblies and TECUs being replaced due to technicians being unable to pinpoint the source of the air leak.
    • CBR-2388 202407 Jul 22, 2024 · Service Bulletin/Repair Instructions
      CBR: Mack Pinnacle With 70 Inch Sleeper -Heater Hoses/Pipes Rubbing Inner Hood
    • CBR-2350 202407 Jul 2, 2024 · Service Bulletin/Repair Instructions
      CBR: Telematics Gateway (TGW) Connect Ability Issues
    • CBR-2383 202406 Jun 19, 2024 · Service Bulletin/Repair Instructions
      CBR - Accelerator Pedal: Inspection Instructions
    • CBR-2013 202404 Apr 2, 2024 · Service Bulletin/Repair Instructions
      CBR: Turbo Compound (TC) Hot Side Noise, Diagnostic Information.
    • CBR-1008 202404 Apr 22, 2024 · Service Bulletin/Repair Instructions
      CBR: Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F, mDrive) Missing X1 Value In VDA And Default Settings Guidelines, ParameterP1AOB; Fault Code P1052-54, Error 40,Or Error 18 Encountered During Clutch Or Tran.
    • CBR-2350 202402 Feb 21, 2024 · Service Bulletin/Repair Instructions
      CBR -Telematics Gateway (TGW) Connect Ability Issues
    • CBR-2347 202402 Feb 16, 2024 · Service Bulletin/Repair Instructions
      CBR - Active "Set Park Brake" Message On Drivers Information Display (DID).
    • CBR-202 202402 Feb 16, 2024 · Service Bulletin/Repair Instructions
      CBR - Automated Manual Transmission ( AMT ) Flywheel Pilot Bearing Wear On Input Shaft.
    • CBR-2014 202402 Feb 16, 2024 · Service Bulletin/Repair Instructions
      CBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer.
    • CBR-2333 202401 Jan 18, 2024 · Service Bulletin/Repair Instructions
      CBR: TGW Will Not Connect After SIM Card Replacement
    • CBR-2016 202401 Jan 17, 2024 · Service Bulletin/Repair Instructions
      CBR: Frame Or Cab Lean
    • CBR-2320 202312 Dec 1, 2023 · Service Bulletin/Repair Instructions
      CBR: For vehicles equipped with an 11L engine, the plastic saddle bracket holding the a/c line on the left side of the engine may move excessively and rub the area where it secures the line.
    • M-465-001 202311 Nov 7, 2023 · Service Bulletin/Repair Instructions
      TSB: Mack Trucks now offer an improved HD Inter-Axle Through Shaft for the CRD 125, 150, 180, and 200 family carriers. The new HD shaft went into production on January 23rd, 2023 for 2.54 - 3.50 axle ratios and April 1st, 2023 for 3.56 - 3.98 ratios. The ne…
    • CBR-399 202310 Oct 19, 2023 · Service Bulletin/Repair Instructions
      CBR: Vehicle Overspeed Warning Comes Active At A Lower Speed Than Expected; Vehicle Overspeed Warning In Driver Information Display (DID) - Model Year 2018 And Newer With New Style Instrument Cluster
    • CBR-206 202310 Oct 12, 2023 · Service Bulletin/Repair Instructions
      CBR: Vehicle Speed Factor (K-Factor) Programming - Speed Factor Value Incorrect When Calculated In Premium Tech Tool (PTT); Speedometer Reading Incorrectly Following A Change To Vehicle Speed Factor - US17+OBD16 And Newer Emissions, Common Model Year 2018.
    • M-258-014 202309 Sep 5, 2023 · Service Bulletin/Repair Instructions
      TSB: Aftertreatment Diesel Exhaust Fluid (DEF) Tank, Level Sensor, Replacement
    • S7567 202309 Sep 4, 2023 · Service Bulletin/Repair Instructions
      Service Campaign: Electronic Pressure Relief Valve (EPRV) Delete & Fuel Rail Pressure Sensor Update
    • M728-005A 202308 Aug 14, 2023 · Service Bulletin/Repair Instructions
      TSB: Barksdale Leveling Valve, Leak Test
    • M-141-001 202308 Aug 18, 2023 · Service Bulletin/Repair Instructions
      TSB: Air Restriction Indicator
    • CBR-2303 202307 Jul 1, 2023 · Service Bulletin/Repair Instructions
      CBR: Mack DEF Dosing Valve Diagnostic Trouble Codes (DTC) P202D00, P208E00, P103B00 - US10+OBD13 And Newer Emissions
    • KC-2292 Jun 13, 2023 · Service Bulletin/Repair Instructions
      Vehicles Equipped With Chalmers Suspension - Frame Bracket Hardware Loose or Interfering
    • KC-2116 Rev 8 Jun 5, 2023 · Service Bulletin/Repair Instructions
      Mack NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions
    • KC-2158 Rev 6 Jun 5, 2023 · Service Bulletin/Repair Instructions
      CBR - Mack Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions
    • KC-331-Ver6 May 22, 2023 · Service Bulletin/Repair Instructions
      CBR: Model Year 2017 to Current - Fuel Filter Change ( Primary And Secondary ) For The EM - USA17 Emission Engines
    • KC-503-Ver3 May 17, 2023 · Service Bulletin/Repair Instructions
      CBR: Automated Manual Transmission ( AMT ) -Transmission Electronic Control Unit ( TECU ) MID130 PSID 29 FMI 7 /P10AE81 Fault Codes Being Generated
    Source: NHTSA manufacturer communications files.