AutoStatsIQ
Data through Oct 2026
Model year

2025 Mack Pinnacle (pi/pn)

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recalls (2)Complaints (0)Investigations (0)Bulletins (19)
Recall campaigns covering this model year275k vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2025 Mack Pinnacle (pi/pn) by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

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Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

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Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

2 recall campaigns cover the 2025 Mack Pinnacle (pi/pn)

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2025 Mack Pinnacle (pi/pn)
CampaignFiledSubjectComponentVehiclesRemedy
25V-666Oct 6, 2025Seat belt anchorage bracket may be improperly weldedSeat belts15,841Repair or modification
24V-792Oct 23, 2024Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop workingElectrical system59,338Software update
Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2025 Mack Pinnacle (pi/pn)

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    NHTSA has not opened an investigation on this model year

    Source: NHTSA ODI investigations file.
    All investigations
    Service bulletins

    19 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

    • TSB M-913-001 202609 Sep 2, 2026 · Service Bulletin/Repair Instructions
      Parker engine-mounted hydraulic pump service bulletin.
    • CBR 159 202608 Aug 10, 2026 · Service Bulletin/Repair Instructions
      Mack Trucks Equipped With A Cummins Engine - Engine Preheat Icon Does Not Illuminate In The Instrument Cluster (IC) During Engine Pre-heat (Intake Air Heater) Operation - Vehicles With 2018Instrument Cluster Update, Model Year2018 And Newer
    • CBR-2592-1 202606 Jun 22, 2026 · Service Bulletin/Repair Instructions
      The purpose of this CBR is to provide steps on how to correct a customer complaint of DTC P107B86 accompanied With intermittent loss of throttle.
    • CBR 2575-1 202604 Apr 30, 2026 · Service Bulletin/Repair Instructions
      CBR - Mack Chassis - Dash Panel Cracking at Mounting to BIW.
    • CBR 2573-1 202604 Apr 9, 2026 · Service Bulletin/Repair Instructions
      CBR - Mack Chassis - Through Shaft Bearing Retainer Breakage On Mack Carriers.
    • CBR 2362-3 202604 Apr 9, 2026 · Service Bulletin/Repair Instructions
      CBR - Mack Carrier Nut Adhesive Change.
    • CBR 2246-5 032026 Mar 2, 2026 · Service Bulletin/Repair Instructions
      CBR - Z Spring Bracket Wear.
    • CBR 2218-6 032026 Mar 3, 2026 · Service Bulletin/Repair Instructions
      CBR - Parker F3 Hydraulic Pump Troubleshooting.
    • CBR 2712-7 032026 Mar 19, 2026 · Service Bulletin/Repair Instructions
      CBR - No Start Condition After Over the Air Programing.
    • S4373 022026 Feb 26, 2026 · Service Campaign
      SC - Mack Trucks has determined that certain Mack sleeper cab assemblies were possibly manufactured with an insufficient number of welds across the rear flange of the upper header
    • S4342 022026 Feb 1, 2026 · Service Campaign
      SC - Mack Trucks has determined that a select group of trucks were built with an AHI Module fuel pressure sensor which does not meet our specifications.
    • CBR 199 202512 Dec 4, 2025 · Service Bulletin/Repair Instructions
      Vehicles affected by this issue will show coolant runoff on the front rights side of the engine.
    • CBR 2171-11 202511 Nov 22, 2025 · Service Bulletin/Repair Instructions
      CBR - Mack Temperature Sensor Troubleshooting Guide
    • CBR 199-6 202511 Nov 12, 2025 · Service Bulletin/Repair Instructions
      CBR - 13 Liter Engines ONLY - Engine Coolant Pump Housing Leak; Coolant Found Around The Oil Cooler Duct Cover Or In Between The Coolant Pump Housing And Oil Cooler Housing.
    • S4632 102025 Oct 1, 2025 · Service Campaign
      SC - The vehicle’s seat belt tether may have been assembled with incorrect hardware.
    • CBR 2517-1 102025 Oct 22, 2025 · Service Bulletin/Repair Instructions
      CBR - Wiper Linkage Inspection.
    • CBR 2172-5 082025 Aug 22, 2025 · Service Bulletin/Repair Instructions
      CBR - When an OTA (Over-The-Air) job starts to program the VECU blocks the starter relay out, if the job ends in a Critical failure, the vehicle will remain in Safe State.
    • CBR 407 072025 Jul 17, 2025 · Service Bulletin/Repair Instructions
      CBR - To correct the MID136 SID 66 FMI 7 fault code the latest Bendix VCP file will need to downloaded.
    • CBR 2488 072025 Jul 28, 2025 · Service Bulletin/Repair Instructions
      CBR - A significant GPS reporting issue is affecting fleet operations, with trucks maintaining back-office communication but failing to transmit GPS location data.
    Source: NHTSA manufacturer communications files.
    About service bulletins