Complaints over time
Complaints about the 2000 Mack RD peaked in 2005, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2000 Mack RD
Truck, diesel, built in United States. Owner complaints on file from Apr 13, 2005 to Aug 4, 2008.
Recall campaigns covering this model year557k vehicles or units across those campaigns
Owner complaints2Close to the median 2000 truck
Severity index100.02000 trucks average 7.8
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2000 Mack RD name suspension
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
5 recall campaigns cover the 2000 Mack RD
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 02V-037-006 | Aug 15, 2002 | On some heavy duty class 8 vehicles equipped with arvinmeritor axle assemblies which may have been manufactured with trw model 20edl ball sockets,… | Steering | 2,050 | Part replacement |
| 02V-061-002 | Mar 21, 2002 | On certain heavy duty trucks equipped with dana spicer tandem drive axle models ds463, an undersized attachment weld may fracture without warning | Suspension | 213 | Inspection |
| 01V-301 | Sep 24, 2001 | Vehicle description: class a heavy duty trucks with 18,000 lb. front axles may have front springs installed that are rated for the 14,600 lb.… | Suspension | 483 | Part replacement |
| 01V-189-004 | Aug 1, 2001 | Vehicle description: heavy duty trucks equipped with certain meritor-wabco brake system two and four port relay valves | Brakes | 8,268 | Part replacement |
| 00V-230-003 | Oct 4, 2000 | Vehicle description: class 8 trucks equipped with felsted electronic accelerator pedals | Speed control | 45,866 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2000 Mack RD
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed Aug 4, 2008Failure Mar 7, 2005Livonia, MIService brakes, Air, Structure, RearCrash1 killed
A REPORT, "PROBLEMS INVOLVING KENTUCKY COAL TRUCKS" WAS SUBMITTED AS A PETITION TO THE U. S. DEPARTMENT OF TRANSPORTATION TO THE ATTENTION OF THE SECRETARY MARY E. PETERS. THIS PETITION DESCRIBED FATAL ACCIDENT OCCURRENCES IN KENTUCKY DURING THE TIME PERIOD 2001 THROUGH 2005 INVOLVING DUMP TRUCKS, ILLEGALLY LICENSED, THAT WERE OVERWIDTH AND DID NOT COMPLY WITH FEDERAL MOTOR CARRIER SAFETY REGULATIONS. AS OF THIS DATE, AUGUST 4, 2008, NO RESPONSE HAS BEEN RECEIVED FROM THE USDOT. THE ACCIDENTS OCCURRED BECAUSE OF INSUFFICIENT BRAKE CAPACITY ON MACK RD888SX DUMP TRUCKS. TESTS PERFORMED ON A NEW MACK RD888SX VEHICLE LOADED TO LEGAL KENTUCKY WEIGHT LIMITS ESTABLISHED IT WAS NOT POSSIBLE TO STOP THAT TRUCK WITHIN FEDERAL MOTOR CARRIER SAFETY REQUIREMENTS. AT LEAST 65 DEATHS OCCURRED DURING THE PAST FIVE YEARS WERE ESTIMATED TO HAVE OCCURRED BECAUSE OF EXCESSIVELY LOADED COAL DUMP TRUCKS. THE INCIDENT DATA BELOW DATED MARCH 7, 2005, RELATES TO ONE INCIDENT IN WHICH A MINISTER WAS KILLED. CIVIL ACTION AGAINST THE COAL TRUCK DRIVER AND THE COAL COMPANY RESULTED IN A JUDGMENT AGAINST THE DEFENDANTS. NO REMEDIAL ACTION HAS YET BEEN TAKEN BY AGENCIES WITHIN THE DEPARTMENT OF TRANSPORTATION NOR HAS ANYONE FROM THE DOT RESPONDED TO MY MARCH 7, 2008, LETTER AND DATED REPORT OF MARCH 3, 2008. *TR
NHTSA complaint 10236871 - Filed Apr 13, 2005Failure Jan 1, 1901Unknown, DCSuspensionCrash
LOOSE FROM THE RIGHT SIDE OF THE TANDEM SUSPENSION ON A 2000 MACK DUMP TRUCK RESULTING IN THE TRUCK TURNING OVER WHILE DUMPING.***NO ANSWER REQUIRED***. *MR THE TRUNION BRACKET AND CROSS MEMBER ASSEMBLY BROKE ON THREE OF THE FLEETS OTHER MACK TRUCKS (2000 MACK RD688S). *NM
NHTSA complaint 10119010
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
33 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- CBR-407 202409 Sep 13, 2024 · Service Bulletin/Repair Instructions
CBR: To correct the MID136 SID 66 FMI 7 fault code the latest Bendix VCP fi le will need to be downloaded. - M-465-001 202311 Nov 7, 2023 · Service Bulletin/Repair Instructions
TSB: Mack Trucks now offer an improved HD Inter-Axle Through Shaft for the CRD 125, 150, 180, and 200 family carriers. The new HD shaft went into production on January 23rd, 2023 for 2.54 - 3.50 axle ratios and April 1st, 2023 for 3.56 - 3.98 ratios. The ne… - M728-005A 202308 Aug 14, 2023 · Service Bulletin/Repair Instructions
TSB: Barksdale Leveling Valve, Leak Test - KC-806 Rev 5 Jun 6, 2023 · Service Bulletin/Repair Instructions
V-MAC III Odometer And Engine Hours Programming - KC-614-Ver4 May 24, 2023 · Service Bulletin/Repair Instructions
CBR: eWarranty To UCHP Labor Code ( SCC Code ) Crossover, Conversion Information For Use With Campaigns ( FI, PI ) And Recalls ( EC, SC ), Location On Trucks Dealer Portal ( TDP ) - KC-2112 Jun 21, 2022 · Service Bulletin/Repair Instructions
Programming Failure - Chassis With Cummins Engine And An Allison Transmission - KC-2143 Jun 21, 2022 · Service Bulletin/Repair Instructions
(Back Office) - Cruise Control Inoperative After Updating Software VECU5 Without ESP Package (UESP). - KC-745 Jun 22, 2022 · Service Bulletin/Repair Instructions
Automated Manual Transmission ( AMT ) I-Shift / mDRIVE - Ribbon Harness Replacement - Speed Sensor Bolts, Possible Fault Codes P1058 - 21 Or MID 130 PID 161 FMI 1 - KC-750 Jun 28, 2022 · Service Bulletin/Repair Instructions
US10 Emission Engines - Diagnostic Trouble Code ( DTC ) SPN 1231 FMI 9 Troubleshooting. - KC-663 May 18, 2022 · Service Bulletin/Repair Instructions
Emcon (Spark Assist) Engine Aftertreatment System Troubleshooting Check Sheet - US07 Emissions - KC-653 May 17, 2022 · Service Bulletin/Repair Instructions
Low Oil Pressure Diagnostic Process For 11 Liter Engines - KC-627 May 9, 2022 · Service Bulletin/Repair Instructions
Premium Tech Tool ( PTT ) Training Materials And Support Tools - KC-2172 May 16, 2022 · Service Bulletin/Repair Instructions
No Start Condition After Over The Air Programing - VECU5 No Start "Safe State" - KC-2171 May 26, 2022 · Service Bulletin/Repair Instructions
Temperature Sensor Troubleshooting Guide - US10+OBD13 And Newer - KC-2170 May 16, 2022 · Service Bulletin/Repair Instructions
Electronically Controlled Suspension (ECS) Losing Air Pressure - KC-2169 May 16, 2022 · Service Bulletin/Repair Instructions
Low Voltage Disconnect (LVD), Function Description - KC-2165 May 26, 2022 · Service Bulletin/Repair Instructions
DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions - KC-2161 May 13, 2022 · Service Bulletin/Repair Instructions
DEF Pump Cycling periodically Hours After Key Off - KC-2158 May 26, 2022 · Service Bulletin/Repair Instructions
Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions - KC-2131 May 26, 2022 · Service Bulletin/Repair Instructions
USE FOR NEW VEHICLES (US21+OBD22 Emissions) - Intermittent Diagnostic Trouble Codes U02A3, U029D, U029E - KC-2116 May 26, 2022 · Service Bulletin/Repair Instructions
NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions - KC-626 May 9, 2022 · Service Bulletin/Repair Instructions
Mack Chassis - Vehicles Equipped With An Automated Manual Transmission Model F ( AMT-F, mDrive ), Premium Tech Tool ( PTT ) Gearbox Calibration Failure; Gearbox Calibration Operation Stops And Fails At 33% When Run With Transmission Removed - KC-648 May 17, 2022 · Service Bulletin/Repair Instructions
Mack - PTO Pump Speed Calculator - KC-686 May 20, 2022 · Service Bulletin/Repair Instructions
(Back Office Only) Mack Chassis - Cruise Control Inoperative After Disabling The Electronic Stability Program (ESP) - KC-698 May 24, 2022 · Service Bulletin/Repair Instructions
Mack Chassis - Diesel Exhaust Fluid ( DEF ) System Cleaning/Flush After DEF Pump Failure Or System Contamination - KC-699 May 24, 2022 · Service Bulletin/Repair Instructions
Mack Chassis - Bendix Vendor Configuration Program ( VCP ) Software Download Information - KC-714 May 25, 2022 · Service Bulletin/Repair Instructions
Mack Chassis - Diagnostic Trouble Codes ( DTC's ) - P020113, P020213, P020313, P020413, P020513, P020613, Cylinders 1 Through 6 Injector A Open Circuit - K72614548 Feb 28, 2018 · Service Bulletin/Repair Instructions
Diagnostic Trouble Code ( DTC ) P02FA Illuminating The Malfunction Indicator Lamp (MIL) - US17 (GHG17, Common Rail Fuel System) Chassis ONLY - K01050303 Feb 27, 2018 · Service Bulletin/Repair Instructions
Diagnostic Trouble Code ( DTC ) P0471 Illuminating The Malfunction Indicator Lamp (MIL) - US17 (GHG17, Common Rail Fuel System) Chassis ONLY - K04342327 Feb 27, 2018 · Service Bulletin/Repair Instructions
Diagnostic Trouble Code ( DTC ) P0420 Illuminating The Malfunction Indicator Lamp (MIL) - US17 (GHG17, Common Rail Fuel System) Chassis ONLY - K58557784 Feb 20, 2018 · Service Bulletin/Repair Instructions
Fuel Injector Offset Learning Diagnostic Trouble Codes ( DTC ) / Fault Codes Logged In Engine Control Module ( EMS ); Possible Rough / Uneven Idle - OBD15 Chassis - FSB-214-024 Jan 1, 2011 · Service Bulletin/Repair Instructions
MACK TRUCKS: THERE IS REVISED MOUNTING HARDWARE FOR THE EXHAUST MANIFOLD AND TURBOCHARGER. *RM - SB-121037 Oct 28, 2008 · Service Bulletin/Repair Instructions
MACK TRUCKS: CRACKS IN LOWER FRAME FLANGE. ON CERTAIN CV AND RD MODEL CHASSIS EQUIPPED WITH CONSTANT SECTION FRAME RAILS, CRACKS MAY DEVELOP IN THE LOWER FRAME FLANGE IN THE AREA OF THE STEERING GEAR. *PE
Source: NHTSA manufacturer communications files.