AutoStatsIQ
Data through Oct 2026
Model year

2023 Mack Terrapro (TE)

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recalls (4)Complaints (0)Investigations (0)Bulletins (73)
Recall campaigns covering this model year461k vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2023 Mack Terrapro (TE) by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

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Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

4 recall campaigns cover the 2023 Mack Terrapro (TE)

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2023 Mack Terrapro (TE)
CampaignFiledSubjectComponentVehiclesRemedy
26V-139Mar 11, 2026Engine control unit (ECU) software may allow the engine to start when the transmission is not in NeutralEngine and cooling775Software update
25V-030Jan 23, 2025Vehicles are missing the anti-lock brake (ABS) warning light and circuitry that controls the anti-lock brake function for an attached trailerBrakes142Repair or modification
24V-792Oct 23, 2024Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop workingElectrical system59,338Software update
23V-792Nov 22, 2023Engine may not return to idle within 2 seconds if the accelerator pedal position sensor becomes disconnectedSpeed control650Software update
Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2023 Mack Terrapro (TE)

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    NHTSA has not opened an investigation on this model year

    Source: NHTSA ODI investigations file.
    All investigations
    Service bulletins

    73 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

    • CBR 2373-4 202605 May 26, 2026 · Service Bulletin/Repair Instructions
      Mack TerraPro Door Adjustment Procedure
    • CBR 2573-1 202604 Apr 9, 2026 · Service Bulletin/Repair Instructions
      CBR - Mack Chassis - Through Shaft Bearing Retainer Breakage On Mack Carriers.
    • CBR 2362-3 202604 Apr 9, 2026 · Service Bulletin/Repair Instructions
      CBR - Mack Carrier Nut Adhesive Change.
    • CBR 2712-7 032026 Mar 19, 2026 · Service Bulletin/Repair Instructions
      CBR - No Start Condition After Over the Air Programing.
    • CBR 2107-22 202601 Jan 7, 2026 · Service Bulletin/Repair Instructions
      CBR - Mack DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions to US22+OBD2023 (DOES NOT APPLY TO AN(4) and PR(4)).
    • CBR 199 202512 Dec 4, 2025 · Service Bulletin/Repair Instructions
      Vehicles affected by this issue will show coolant runoff on the front rights side of the engine.
    • CBR 199-6 202511 Nov 12, 2025 · Service Bulletin/Repair Instructions
      CBR - 13 Liter Engines ONLY - Engine Coolant Pump Housing Leak; Coolant Found Around The Oil Cooler Duct Cover Or In Between The Coolant Pump Housing And Oil Cooler Housing.
    • CBR 2172-5 082025 Aug 22, 2025 · Service Bulletin/Repair Instructions
      CBR - When an OTA (Over-The-Air) job starts to program the VECU blocks the starter relay out, if the job ends in a Critical failure, the vehicle will remain in Safe State.
    • CBR 407 072025 Jul 17, 2025 · Service Bulletin/Repair Instructions
      CBR - To correct the MID136 SID 66 FMI 7 fault code the latest Bendix VCP file will need to downloaded.
    • CBR 2488 072025 Jul 28, 2025 · Service Bulletin/Repair Instructions
      CBR - A significant GPS reporting issue is affecting fleet operations, with trucks maintaining back-office communication but failing to transmit GPS location data.
    • CBR 2107-21 202505 May 27, 2025 · Service Bulletin/Repair Instructions
      Mack DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions and Newer
    • CBR 901-5 202505 May 13, 2025 · Service Bulletin/Repair Instructions
      Remote Control Central Door Lock, Programming; Key Fob Cannot Be Programmed Or Does Not Work After Programming - Model Year 2018 And Newer
    • CBR-561 202503 Mar 6, 2025 · Service Bulletin/Repair Instructions
      If oil dilution is suspected refer to the applicable CBR solution below: ∙ CBR-659􀁡Mack Chassis - Oil Diluted With Fuel; Fuel In Oil, Diagnostic Information - All Emissions, All Model Years
    • CBR-2016 202412 Dec 3, 2024 · Service Bulletin/Repair Instructions
      Frame lean can be caused by several seemingly isolated possibilities. The two most common are suspension and frame assembly issues.
    • CBR-997 202411 Nov 14, 2024 · Service Bulletin/Repair Instructions
      Vehicles may present with oil leak coming from the clutch/flywheel housing and observation of burned clutch smell or clutch slipping. These symptoms can be mistaken as a crankshaft rear main seal leak, when the actual cause is the crankshaft adaptor O-ring.
    • CBR-2417 202411 Nov 6, 2024 · Service Bulletin/Repair Instructions
      CBR - 11L Engine block compatibility and Backward Conversion Parts Requirements
    • M0296 202410 Oct 1, 2024 · Emissions
      Emission Recall - Mack Trucks has determined that certain vehicles equipped with a model year (“MY”) 2022-2024 MP8 model engines, may be equipped with an improper engine software calibration that does not match the engine certification label.
    • CBR-2263 202410 Oct 31, 2024 · Service Bulletin/Repair Instructions
      CBR - Mack Chassis - Timing Gear Plate Repair
    • S0310 202409 Sep 2, 2024 · Service Campaign
      Service Campaign: TGW3 Non-Communication
    • CBR-2258 202409 Sep 23, 2024 · Service Bulletin/Repair Instructions
      CBR: Diagnostic Trouble Code (DTC) P107471 - AMT-F
    • CBR-570 202409 Sep 20, 2024 · Service Bulletin/Repair Instructions
      CBR: US17 GHG Common Rail Fuel System Component Electrical Faults - Model Year 2017 To 2024
    • CBR-471 202409 Sep 10, 2024 · Service Bulletin/Repair Instructions
      CBR: The procedure to eliminate the Mack Chassis "Air Restriction Light On" seen in the cluster is to confirm that the parameter YYT is set to "Enable" with Premium Tech Tool.
    • CBR-407 202409 Sep 13, 2024 · Service Bulletin/Repair Instructions
      CBR: To correct the MID136 SID 66 FMI 7 fault code the latest Bendix VCP fi le will need to be downloaded.
    • CBR-2391 202408 Aug 6, 2024 · Service Bulletin/Repair Instructions
      CBR: Diagnostic Trouble Code (DTC) U010187- Lost Communication With TECU
    • CBR-561 202408 Aug 13, 2024 · Service Bulletin/Repair Instructions
      CBR: 11L, 13L, And 16L Engine Oil Analysis Specifications - US10 And Newer Emissions
    • CBR-523 202408 Aug 13, 2024 · Service Bulletin/Repair Instructions
      CBR: Overhead Wear Overview - Model Year2018 To Current (Common Rail Fuel System ONLY)
    • CBR-343 202408 Aug 28, 2024 · Service Bulletin/Repair Instructions
      CBR: Mack chassis with an mDRIVE transmission, there have been reports of complete shift assemblies and TECUs being replaced due to technicians being unable to pinpoint the source of the air leak.
    • S0310 202408 Aug 29, 2024 · Service Campaign
      Service Campaign: Mack trucks has determined that certain AN, GR, PI, TE, and LR model trucks built with TGW3 have stopped communicating after production.
    • CBR-2350 202407 Jul 2, 2024 · Service Bulletin/Repair Instructions
      CBR: Telematics Gateway (TGW) Connect Ability Issues
    • CBR-2258 202407 Jul 10, 2024 · Service Bulletin/Repair Instructions
      CBR: Diagnostic Trouble Code (DTC) P107471 - AMT-F
    • CBR-2384 202406 Jun 29, 2024 · Service Bulletin/Repair Instructions
      CBR - Mack Chassis - Day Cab Glass Breakage
    • CBR-2383 202406 Jun 19, 2024 · Service Bulletin/Repair Instructions
      CBR - Accelerator Pedal: Inspection Instructions
    • CBR-2373 202406 Jun 29, 2024 · Service Bulletin/Repair Instructions
      CBR - Mack Chassis - Door Adjustment - Model TE
    • CBR-2334 202406 Jun 11, 2024 · Service Bulletin/Repair Instructions
      CBR - Brake Caliper Concerns And Premature Brake Pad Wear - Model Year 2023 - 2024
    • CBR-2258 202404 Apr 11, 2024 · Service Bulletin/Repair Instructions
      CBR: Diagnostic Trouble Code (DTC) P107471 -AMT-F
    • CBR-2013 202404 Apr 2, 2024 · Service Bulletin/Repair Instructions
      CBR: Turbo Compound (TC) Hot Side Noise, Diagnostic Information.
    • CBR-1008 202404 Apr 22, 2024 · Service Bulletin/Repair Instructions
      CBR: Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F, mDrive) Missing X1 Value In VDA And Default Settings Guidelines, ParameterP1AOB; Fault Code P1052-54, Error 40,Or Error 18 Encountered During Clutch Or Tran.
    • S3904 202403 Mar 1, 2024 · Service Bulletin/Repair Instructions
      Service Campaign: Mack trucks has determined that certain AN, GR, PI, and TE model trucks built with a MP8 engine could experience a reduced clamping load on the turbocharger mounting hardware causing the hardware to become loose. On affected vehicles follo…
    • CBR-2139 202403 Mar 1, 2024 · Service Bulletin/Repair Instructions
      CBR: Vehicles built with an 11 liter engine may experience a complaint of excessive fuel in the oil. It is possible that the source of the fuel is the rear fuel galley plug in the cylinder head.
    • CBR-2350 202402 Feb 21, 2024 · Service Bulletin/Repair Instructions
      CBR -Telematics Gateway (TGW) Connect Ability Issues
    • CBR-2347 202402 Feb 16, 2024 · Service Bulletin/Repair Instructions
      CBR - Active "Set Park Brake" Message On Drivers Information Display (DID).
    • CBR-2258 202402 Feb 27, 2024 · Service Bulletin/Repair Instructions
      CBR - Diagnostic Trouble Code (DTC) P107471 - AMT-F
    • CBR-202 202402 Feb 16, 2024 · Service Bulletin/Repair Instructions
      CBR - Automated Manual Transmission ( AMT ) Flywheel Pilot Bearing Wear On Input Shaft.
    • CBR-2014 202402 Feb 16, 2024 · Service Bulletin/Repair Instructions
      CBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer.
    • CBR-2333 202401 Jan 18, 2024 · Service Bulletin/Repair Instructions
      CBR: TGW Will Not Connect After SIM Card Replacement
    • CBR-2016 202401 Jan 17, 2024 · Service Bulletin/Repair Instructions
      CBR: Frame Or Cab Lean
    • CBR-2320 202312 Dec 1, 2023 · Service Bulletin/Repair Instructions
      CBR: For vehicles equipped with an 11L engine, the plastic saddle bracket holding the a/c line on the left side of the engine may move excessively and rub the area where it secures the line.
    • PSM23m2na71 Nov 10, 2023 · Service Bulletin/Repair Instructions
      Parts Sales and Marketing Bulletin: Mack Trucks is excited to announce an additional year warranty program on REMACK AMT mDRIVE Complete Transmissions. This extended warranty of 3 years or 350,000 miles on the transmission will be applicable when dealer in…
    • M-465-001 202311 Nov 7, 2023 · Service Bulletin/Repair Instructions
      TSB: Mack Trucks now offer an improved HD Inter-Axle Through Shaft for the CRD 125, 150, 180, and 200 family carriers. The new HD shaft went into production on January 23rd, 2023 for 2.54 - 3.50 axle ratios and April 1st, 2023 for 3.56 - 3.98 ratios. The ne…
    • CBR-399 202310 Oct 19, 2023 · Service Bulletin/Repair Instructions
      CBR: Vehicle Overspeed Warning Comes Active At A Lower Speed Than Expected; Vehicle Overspeed Warning In Driver Information Display (DID) - Model Year 2018 And Newer With New Style Instrument Cluster
    • M-258-014 202309 Sep 5, 2023 · Service Bulletin/Repair Instructions
      TSB: Aftertreatment Diesel Exhaust Fluid (DEF) Tank, Level Sensor, Replacement
    • M728-005A 202308 Aug 14, 2023 · Service Bulletin/Repair Instructions
      TSB: Barksdale Leveling Valve, Leak Test
    • CBR-2131 202308 Aug 14, 2023 · Service Bulletin/Repair Instructions
      CBR: Intermittent Diagnostic Trouble Codes U02A3,U029D, U029E - USE FOR NEW VEHICLES (US21+OBD22 Emissions)
    • CBR-2112 202307 Jul 24, 2023 · Service Bulletin/Repair Instructions
      CBR: Programming Failure - Chassis With Cummins Engine And An Allison Transmission
    • CBR-2303 202307 Jul 1, 2023 · Service Bulletin/Repair Instructions
      CBR: Mack DEF Dosing Valve Diagnostic Trouble Codes (DTC) P202D00, P208E00, P103B00 - US10+OBD13 And Newer Emissions
    • KC-2289 Jun 27, 2023 · Service Bulletin/Repair Instructions
      Diagnostic Trouble Code (DTC) P103200: Particulate Matter Sensor Removed from Exhaust - US21+OBD22 Emissions
    • KC-2292 Jun 13, 2023 · Service Bulletin/Repair Instructions
      Vehicles Equipped With Chalmers Suspension - Frame Bracket Hardware Loose or Interfering
    • KC-2279 Jun 6, 2023 · Service Bulletin/Repair Instructions
      iLok Fastener Torque
    • KC-2043 Rev 4 Jun 6, 2023 · Service Bulletin/Repair Instructions
      Engine Control Module (EMS) Software (MSW) Information - Improvement List, Through June 2023 - US21+OBD2020 Emissions
    • S3236 Jun 16, 2023 · Service Bulletin/Repair Instructions
      Campaign - On certain Mack truck models built with a MP8 engines, there were some inconsistencies with the engine valve and injector adjustments.
    Source: NHTSA manufacturer communications files.
    About service bulletins