Complaints over time
Complaints about the 2011 Mazda MAZDASPEED3 peaked in 2014, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2011 Mazda MAZDASPEED3
Hatchback, gasoline, built in Japan. Owner complaints on file from Oct 24, 2014 to Mar 29, 2018.
Recall campaigns covering this model year2754k vehicles or units across those campaigns
Owner complaints5Below the median 2011 hatchback
Severity index0.02011 hatchbacks average 7.5
First 24 months0Complaints in its first two years
Components
40% of complaints about the 2011 Mazda MAZDASPEED3 name lighting
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
2 recall campaigns cover the 2011 Mazda MAZDASPEED3
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 17V-082 | Feb 9, 2017 | In the affected vehicles, the seat height adjustment lifter links may break or detach from the seat frame and the seat angle may incline causing… | Seats | 173,859 | Part replacement |
| 16V-644 | Sep 6, 2016 | On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly | Structure | 580,455 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2011 Mazda MAZDASPEED3
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
5 complaints on file, page 1 of 1.
- Filed Mar 29, 2018Failure Feb 6, 201865,000 milesSmyrna, GAElectrical system, Exterior lighting
THE PASSENGER HEADLIGHT HAS ACCUMULATED A LOT OF MOISTURE (1/2 CUP OR MORE) WHICH RESULTED IN THE HEADLIGHT MALFUNCTIONING WHILE DRIVING. THIS IS EXTREMELY DANGEROUS, ESPECIALLY HAD THIS HAPPENED AT NIGHT. THE DEALERSHIP ACKNOWLEDGE ITS A COMMON PROBLEM, SAID IT WAS A SEAL PROBLEM THAT BURNED OUT THE BALLAST, BUT THAT IT WASN'T COVERED BY A WARRANTY OR RECALL. THIS IS A VERY COMMON PROBLEM (GOOGLE MAZDA 3 HEADLIGHT MOISTURE AND THERE ARE HUNDREDS OF EXAMPLES) AND NEEDS TO BE RECALLED/FIXED. THE DEALERSHIP WILL QUOTE OVER $1000 TO REPAIR THIS PROBLEM. VEHICLE WAS IN MOTION IN CITY DRIVING. ADDITIONALLY IN A MEMO THEY ACKNOWLEDGE HEAVY AMOUNTS OF WATER SHOULD BE REPLACED BUT BECAUSE ITS NOT A RECALL ANYTHING OVER 3 YEARS WILL NOT BE WARRANTIED (SEE ATTACHED). LASTLY YOU CAN SEE THAT THE HEADLIGHT BULB SEAL HAS AN ACCUMULATED RUST LINE ABOUT HALF WAY UP FROM STANDING WATER IN THE LIGHT THAT RUSTED OUT AND EVENTUALLY BURNED OUT THE BALLAST (ATTACHED).
NHTSA complaint 11081983 - Filed Aug 21, 2017Failure Jul 1, 2016Mesquite, TXExterior lighting, Body
EXCESSIVE ABNORMAL AMOUNT OF MOISTURE/WATER GETTING IN HEADLIGHT (PASSENGERS SIDE) CAUSING HEADLIGHT NOT TO WORK. PROBLEM FIRST BEGAN 7/1/2016. WATER GETTING INTO HEADLIGHT AND EFFECTING THE AFS SENSOR ALSO. AFS SENSOR NOT WORKING NOW. AFS SENSOR QUIT WORKING ON OR ABOUT 6/1/2017. HEADLIGHT QUIT WORKING 2/1/2017. NON WORKING HEADLIGHT AND NON WORKING AFS SENSOR IS CAUSING PROBLEMS WITH VISIBILITY AT NIGHT.
NHTSA complaint 11018646 - Filed Aug 15, 2016Failure Feb 1, 201415,000 milesCharleston, SCSteering
TL* THE CONTACT OWNS A 2011 MAZDA M3S. WHILE DRIVING 30 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRIC POWER STEERING PUMP FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000. ...UPDATED 09/12/16 *BF *TR
NHTSA complaint 10896029 - Filed Mar 7, 2015Failure Feb 3, 201561,222 milesRowland Heights, CATires, Wheels
2011 MAZDA 3 REAR TIRE WEAR ISSUES: CAR HAS UNEVEN TIRE WEAR, (INSIDE EDGES) EVEN WHEN TIRES GET ROTATED, CAR IS ALSO ALIGNED CORRECTLY, NO FRONT END ISSUES. AFTER NORMAL DRIVING, THE TIRES GET A BAD FEATHERING WEAR ISSUE, CREATING UNEVEN (INSIDE EDGE) WEAR AND PREMATURE TIRE USAGE. THIS SHOULD BE REVIEWED AND RECALLED OR CLASS ACTION LAWSUIT SHOULD OCCUR. IT'S A MANUFACTURE DEFECT IN ENGINEERING, AND VERY COMMON, COSTING OWNERS THOUSAND OF DOLLARS OVER OWNERSHIP LIFE. *TR
NHTSA complaint 10692764 - Filed Oct 24, 2014Failure Oct 23, 201320,000 milesVista, CABody
THE FRONT DASH SEPARATES AND THE MANUFACTURE WON'T STAND BY IT. *TR
NHTSA complaint 10649833
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
27 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- SA-055-26 Aug 20, 2026 · Service Bulletin/Repair Instructions
Product Quality Information (PQI) DESCRIPTION Service Information MT-041/12 is no longer valid. It has been unpublished and superseded by the Field Quality Information Report (FQIR) reporting system. - 09-038-24 Aug 8, 2024 · Service Bulletin/Repair Instructions
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer’s responsibility to comply with Federal… - 09-016-23 Feb 28, 2023 · Service Bulletin/Repair Instructions
Speedometer replacement procedure - 0901316 Feb 26, 2016 · Service Bulletin/Repair Instructions
Excessive condensation or water within the headlamp assembly caustion - 0900916 Feb 17, 2016 · Service Bulletin/Repair Instructions
HandsFree bluetooth module and/or text messaging troubleshooting procedure - 0100216 Feb 5, 2016 · Service Bulletin/Repair Instructions
PreMixed long life "FL22" Engine Coolant - 09-025-21-3824 Aug 17, 2021 · Service Bulletin/Repair Instructions
This service bulletin provides information regarding the proper use of the driverâ™s floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with proper usage. - 01-006-21-3779 Feb 8, 2021 · Service Bulletin/Repair Instructions
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer,… - 01-005-21-3778 Feb 8, 2021 · Service Bulletin/Repair Instructions
The Mazda DCA-8000PM is required for all warranty battery testing. If the Mazda DCA-8000PM is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle… - 09-002-21-3770 Jan 21, 2021 · Service Bulletin/Repair Instructions
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer - 07-001-21-3775 Jan 26, 2021 · Service Bulletin/Repair Instructions
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by condens… - 00-001-21-3768 Jan 21, 2021 · Service Bulletin/Repair Instructions
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manual. Services perf… - MT-002-20 Aug 3, 2020 · Service Bulletin/Repair Instructions
New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010. - 09-006-20-3673a Jul 20, 2020 · Service Bulletin/Repair Instructions
When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). - 09-003-20-3671 Jan 9, 2020 · Service Bulletin/Repair Instructions
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealerâ™s responsibility to comply with Federa… - 00-003-19-3583 Mar 20, 2019 · Service Bulletin/Repair Instructions
In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually. - SA-061-17 Jul 12, 2017 · Service Bulletin/Repair Instructions
In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is© 2017 Mazda North American Operations, U.S.A. allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., … - SA-050-17 Jun 20, 2017 · Service Bulletin/Repair Instructions
CAUTION: At no point during the repair for Recall 9916H (LIFTGATE STAY DAMPER SAFETY RECALL) should "Vise-Grips" or other similar tools be used to hold the lift gate stay dampers. Use only the tools specified in the recall. Vice Grips or other similar tools… - 09-025-14-2925A Sep 3, 2014 · Service Bulletin/Repair Instructions
SOME VEHICLES MAY EXHIBIT A CRACKING NOISE ORIGINATED AT THE POSITIONING PINS NEAR THE TOP CORNERS OF THE WIND-SHIELD AND/OR REAR WINDOW WHEN DRIVING ON UNEVEN ROAD SURFACE. THIS HAPPENS WHEN THE AMBIENT TEMPERATURE IS APPROXIMATELY 14 °F (-10 °C) OR LOWER … - 09-034-14-2956 Aug 15, 2014 · Service Bulletin/Repair Instructions
IN ACCORDANCE WITH FEDERAL REGULATIONS, FOLLOW THE PROCEDURE LISTED BELOW WHEN REPLACING A SPEEDOMETER.NOTE:•MAZDA VEHICLES ARE MANUFACTURED WITH TAMPER-PROOF SPEEDOMETERS.•WHEN A SPEEDOMETER IS REPLACED, THE NEW SPEEDOMETER WILL READ ZERO (0) MILES.•THIS P… - 01-015-14-2929 Jun 16, 2014 · Service Bulletin/Repair Instructions
SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT ON WITH DTC P0300:00 (RANDOM MISFIRE DETECTED) STORED IN MEMORY. THE VEHICLE CAN RUN NORMAL WITHOUT ANY DRIVEABILTY OR NVH CONCERN.THIS IS CAUSED BY IMPROPER PROGRAMMING OF THE PCM. TO CORRECT THE PROBLEM,… - 09-025-14-2925 May 29, 2014 · Service Bulletin/Repair Instructions
SOME VEHICLES MAY EXHIBIT A CRACKING NOISE ORIGINATED AT THE POSITIONING PINS NEAR THE TOP CORNERS OF THE WINDSHIELD AND/OR REAR WINDOW WHEN DRIVING ON UNEVEN ROAD SURFACE. THIS HAPPENS WHEN THE AMBIENT TEMPERATURE IS APPROXIMATELY 14 °F (-10 °C) OR LOWER A… - 04-002-14-2879 Jan 21, 2014 · Service Bulletin/Repair Instructions
SOME CUSTOMERS MAY REPORT A SLIGHT CLUNK/BANG/BUZZ NOISE OR JOLT FROM THE FRONT OF THE VEHICLE. THIS CONCERN WILL MOST LIKELY OCCUR DURING THE VEHICLES FIRST FORWARD MOVEMENT AFTER STARTING THE ENGINE. THIS IS A NORMAL OPERATING NOISE OF THE ANTI-LOCK BRAKE… - 09-028-12-2701B Oct 19, 2012 · Service Bulletin/Repair Instructions
THE MULTI INFORMATION DISPLAY (MID) AND NAVIGATION SYSTEM SUPPORT FOR DIAGNOSTICS, PARTS AUTHORIZATION, AND PARTS EXCHANGE REQUIRE CONTACTING THE PROPER SOURCE. PLEASE CONTACT THE APPROPRIATE SOURCE BY REFERRING TO THE FOLLOWING TABLES. - 02-008-13-2811 Sep 5, 2013 · Service Bulletin/Repair Instructions
SOME VEHICLES MAY EXHIBIT A SQUEAKING OR KNOCKING NOISE FROM THE REAR OF THE VEHICLE WHEN PASSING OVER A BUMP. THIS IS CAUSED BY DUST ENTERING BETWEEN THE REAR STABILIZER BUSHING AND STABILIZER BAR, WHICH WEARS DOWN THE BUSHING. TO CORRECT THE PROBLEM, THE … - 01-015-14 Jun 16, 2014 · Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE. - 09-014-14 Feb 25, 2014 · Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Source: NHTSA manufacturer communications files.