AutoStatsIQ
Data through Oct 2026
Model year

2020 MCI D45 CRT LE

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recalls (5)Complaints (0)Investigations (0)Bulletins (9)
Recall campaigns covering this model year56,652 vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2020 MCI D45 CRT LE by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

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Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

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Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

5 recall campaigns cover the 2020 MCI D45 CRT LE

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2020 MCI D45 CRT LE
CampaignFiledSubjectComponentVehiclesRemedy
21V-748Sep 24, 2021Main Distribution Panel (MDP) located within the battery compartment contains a circuit board that may failElectrical system2,455Repair or modification
21V-364May 18, 2021Sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leakFuel system1,845Part replacement
21V-063Feb 10, 2021Power cables may have been improperly installed and routed in the vehicle battery compartment, which may result in chafingElectrical system1,229Inspection
20V-578Sep 23, 2020Seat belt retractors installed in the last row of the passenger seats may not function properly, preventing them from being usedSeat belts56Repair or modification
20V-352Jun 12, 2020Build-up of debris, corrosion, and/or water flow could cause a high resistance path to ground for the sense stud on the back of the alternator and…Electrical system1,067Repair or modification
Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2020 MCI D45 CRT LE

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    NHTSA has not opened an investigation on this model year

    Source: NHTSA ODI investigations file.
    All investigations
    Service bulletins

    9 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

    • TSIB 21-08 Oct 6, 2021 · Service Bulletin/Repair Instructions
      Technical Service Information Bulletin describing an update to the Preventaive Maintenance requirements for specifically equipped motor coaches with Kiel Avane model passenger seats.
    • TSIB 21-05 Jun 2, 2021 · Service Bulletin/Repair Instructions
      This Technical Sevice Information Bulletion is to advise of a part number supersession of the coolant hump hose, MCI PN 6L-8-353, to MCI PN 06-08-2262.
    • FCP 493 Mar 24, 2021 · Service Bulletin/Repair Instructions
      Technical instruction describing how to replace the plastic fuel tank filler neck gasket.
    • SB 3146 Oct 22, 2020 · Service Bulletin/Repair Instructions
      This service bulletin outlines the steps to add the secondary air filter. The secondary filter can only be used with primary air filter, MCI P/N: 09-03-1858.
    • SB 3145 Sep 24, 2020 · Service Bulletin/Repair Instructions
      This Service Bulletin informs affected owners of the steps to remove the unused Saucon provisional connector, MCI P/N 19-11-2941, located in the front junction box on coaches without a Saucon telematics module.
    • SB 484 Sep 17, 2020 · Service Bulletin/Repair Instructions
      This Service Bulletin informs affected owners that on certain D45CRTLE and J4500 model coaches equipped with Cummins X12 engines, the top alternator power and ground cables may potentially come in contact with the edge of the clamp mounting bracket and that…
    • FCP 478 Mar 20, 2020 · Service Bulletin/Repair Instructions
      This service bulletin advises owners of affected vehicles that ZF has notified MCI that some brake chambers installed on the ZF drive axle have had water ingress, causing malfunction of the pneumatic brake system and dragging brakes during sub-zero temperat…
    • FCP 475 Mar 24, 2020 · Service Bulletin/Repair Instructions
      This service bulletin advises owners of affected vehicles that the throttle pedal sensors may provide intermittent, erratic data and cause the "engine check" light to become illuminated, and how repairs can be made to correct the vehicles.
    • P03-263 Nov 21, 2019 · Service Bulletin/Repair Instructions
      This Procedure outlines the steps to replace the aluminum rivets with stainless steel nuts and bolts to secure the rad panel due to galvanic corrosion.
    Source: NHTSA manufacturer communications files.
    About service bulletins