AutoStatsIQ
Data through Oct 2026
Model year

2011 MCI D4500

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recalls (9)Complaints (0)Investigations (3)Bulletins (20)
Recall campaigns covering this model year930k vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2011 MCI D4500 by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

9 recall campaigns cover the 2011 MCI D4500

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2011 MCI D4500
CampaignFiledSubjectComponentVehiclesRemedy
25V-853Dec 10, 2025Front door lower curb view glazing material is incorrectStructure15,454Part replacement
18V-309May 13, 2018Due to vibrations, the exhaust bellow pipes develop a holeEngine and cooling1,123Part replacement
17V-337May 24, 2017Vehicles may have an incorrectly installed exhaust bellow pipe, resulting in a bend in the pipe which can cause its premature failureEngine and cooling143Part replacement
16V-020Jan 20, 2016Affected buses are equipped with certain Recaro Ergo-M Commercial Bus Driver Seats that have J-Brackets that may be missing welds which could…Seats607Part replacement
14V-329Jun 16, 2014Due to the excessive power draw of the LED lights, heat may build up at the fuse block and connector, causing the components to meltElectrical system312Part replacement
13V-498Oct 17, 2013Specific potting compound used in the subject products for insulation was found to be capable of conducting electricity after being exposed to heatElectrical system10,016Part replacement
12V-250May 31, 2012Due to excessive power draw of the led lights, heat may build up at the fuse block and connector, causing components to meltLighting312Repair or modification
11V-524Oct 26, 2011Under certain road and driving conditions, vehicle body roll and road inclination characteristics may adversely affect the slip angle calculation…Stability and traction control1,962Part replacement
11V-016Jan 12, 2011Affected pulley covers may lack certain welds required to keep the covers attached to the coach structureEngine and cooling138Part replacement
Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2011 MCI D4500

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    3 NHTSA investigations on file

    • RQ17007 Recall query, Engine and cooling
      Exhaust Bellows Pipe Fracture Recall
      Opened Sep 18, 2017, closed Jul 31, 2018 · led to a recall
    • EA12007 Engineering analysis, Powertrain
      MCI Drive Shaft Safety Loop Failures
      Opened Sep 13, 2012, closed Dec 3, 2015 · led to a recall
    • PE12007 Preliminary evaluation, Powertrain
      MCI Driveshaft Safety Loop Failures
      Opened Mar 21, 2012, closed Sep 20, 2012
    Source: NHTSA ODI investigations file.
    All investigations
    Service bulletins

    20 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

    • TSIB 22-03 May 3, 2022 · Service Bulletin/Repair Instructions
      Technical Service Information Bulletin describing the replacement of seating backrest attachment hardware with the addition of a mechanical lock nut on specifically equipped buses manufactured prior to model year 2020.
    • TSIB 21-01 Dec 14, 2021 · Service Bulletin/Repair Instructions
      This Technical Service Information Bulletin (TSIB) describes an update from Meritor for the bolt torque application requirements on hub-to-rotor bolts for the front, drive and tag axles, on specific coaches equipped with Meritor EX225 disc brakes, on either…
    • SB 3139 Sep 17, 2020 · Service Bulletin/Repair Instructions
      This Service Bulletin provides a checklist of actions to perform on a daily, weekly and monthly basis for parked coaches before they are considered ready for driving.
    • P08-54 Oct 22, 2019 · Service Bulletin/Repair Instructions
      This Procedure outlines the steps to install a relief valve on the air compressor for coaches equipped with DD13 engines.
    • SB 3120 Oct 7, 2019 · Service Bulletin/Repair Instructions
      This Service Bulletin informs owners of the procedure to clean the batteries and reapply corrosion inhibitor every 6000 miles or 3 months, whichever first occurs.
    • SB 424B Aug 27, 2015 · Service Bulletin/Repair Instructions
      This Service Bulletin supersedes Service Bulletin 424 in its entirety and informs customers that MCI was notified by Cummins Inc. that it has issued a campaign to addresses the ISX lubricating oil filter bypass valve in addition to the previous fuel pump re…
    • SB 424 Jun 9, 2015 · Service Bulletin/Repair Instructions
      This Service Bulletin informs customers that MCI was notified by Cummins Inc. that it has released Campaign C1638 that addresses the ISX lubricating oil filter bypass valve in addition to the previous fuel pump repair actions outlined in MCI SB 419 and Cumm…
    • SB 419 Oct 3, 2014 · Service Bulletin/Repair Instructions
      This Service Bulletin informs affected customers that MCI was notified by Cummins Inc. that it has issued a campaign to address ISX high pressure fuel pump ceramic plunger fractures as well as the potential of damage to the roller/tappet assembly on model y…
    • SB 410 Jun 4, 2014 · Service Bulletin/Repair Instructions
      This Service Bulletin informs affected customers that the diesel exhaust fluid (DEF) pressure line may exhibit signs of fatigue and melting on model year 2011-2013 MCI D model coaches, and that MCI will remedy the affected coaches at no cost to the customers.
    • SB 392B Sep 18, 2013 · Service Bulletin/Repair Instructions
      This Service Bulletin supersedes Service Bulletin 392 in its entirety and informs affected customers that coaches equipped with a Cummins 2010 engine can experience intermittent faults of the engine and/or transmission of the mulitplex controller program an…
    • SB 398B Aug 15, 2013 · Service Bulletin/Repair Instructions
      This Service Bulletin informs affected customers that due to the Actia's module internal circuit characteristic the potential may exist in which both the high side and low side output of power management module (PMM)1 may be active at the same time for a ve…
    • SB 396 Jun 18, 2013 · Service Bulletin/Repair Instructions
      This Service Bulletin informs customers that MCI was notified by Cummins Inc. that it has released Campaign C1344 that addresses a calibration change, which Cummins advises will improve the engine and aftertreatment reliability on Cummins ISX engines in mod…
    • SB 393 Dec 7, 2012 · Service Bulletin/Repair Instructions
      This Service Bulletin informs affected customers that MCI was notified by Cummins Inc. that it has issued campaign C1241 that addresses a calibration issue, which results in the engine brakes being energized with 24 volts rather than the required 12 volts o…
    • SB 392 Dec 7, 2012 · Service Bulletin/Repair Instructions
      This Service Bulletin informs affected customers that coaches equipped with a Cummins 2010 engine may experience intermittent faults on the engine and/or transmission without having the designated warning tell-tale (check engine light and/or check transmiss…
    • SB 391 Nov 13, 2012 · Service Bulletin/Repair Instructions
      This Service Bulletin informs affected customers that MCI was notified by Allison Transmission that it has released Field Action Letter 2012FA03 that addresses the need for replacement of the Dual Power Inverter Module 2 (DPIM2) on model year 2010-2011 MCI …
    • SB 389 Oct 12, 2012 · Service Bulletin/Repair Instructions
      This Service Bulletin informs affected customers that the retention nut utilized on the Leece Neville alternator pulley installation is not maintaining the proper torque which may result in alternator bearing failure on model year 2011-2012 MCI D model coac…
    • SB-3082 Mar 27, 2014 · Service Bulletin/Repair Instructions
      MOTOR COACH IND. (MCI): TO CORRECT AN ACTIVE FAULT CODE (2311), EXPERIENCED IN THE ENGINE, A NEW CALIBRATION ECM IS BEING INSTALLED. *PE
    • SB-407 May 7, 2014 · Service Bulletin/Repair Instructions
      MOTOR COACH INDUSTRIES (MCI): RED 185 DUROMETER POLYURETHANE BUSHINGS WERE REPLACED WITH 288 POLYURETHANE BUSHINGS IN SHOCK ABSORBERS THAT IN COLD TEMPERATURES, WILL FAIL, CAUSING ABSORBER STUD TO BREAK, AT BUSHING, AND COACH IS NOT OPERATIONAL DUE TO RIS…
    • SB-357 Apr 25, 2011 · Service Bulletin/Repair Instructions
      MOTOR COACH INDUDSTRIES: INFORMATION ON REPLACING THE COOLANT PUMP THAT MAY HAVE A PROBLEM. *RM
    • 354 Feb 24, 2011 · Service Bulletin/Repair Instructions
      MOTOR COACH INDUSTRIES SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THERE MAY BE A HARSH DOWNSHIFT, RPM FLARE, OR THE TRANSMISSION MAY LOCK. *RM
    Source: NHTSA manufacturer communications files.
    About service bulletins