AutoStatsIQ
Data through Oct 2026
Model year

2014 MCI D4500

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recalls (8)Complaints (0)Investigations (1)Bulletins (23)
Recall campaigns covering this model year821k vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2014 MCI D4500 by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

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Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

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Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

8 recall campaigns cover the 2014 MCI D4500

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2014 MCI D4500
CampaignFiledSubjectComponentVehiclesRemedy
25V-853Dec 10, 2025Front door lower curb view glazing material is incorrectStructure15,454Part replacement
24V-073Feb 7, 2024Red beacon lighting on the Threshold Warning System (TWS) may not be bright enoughAdaptive equipment2,114Part replacement
18V-309May 13, 2018Due to vibrations, the exhaust bellow pipes develop a holeEngine and cooling1,123Part replacement
16V-020Jan 20, 2016Affected buses are equipped with certain Recaro Ergo-M Commercial Bus Driver Seats that have J-Brackets that may be missing welds which could…Seats607Part replacement
15V-389Jun 19, 2015Affected motorcoaches are equipped with hub carriers that may have areas of porosity which could result in the hub carrier leaking oil or crackingPowertrain232Part replacement
15V-276May 12, 2015Excessive engine crankcase pressures may cause the 90-degree elbow of the vent tube assembly to detach from the crankcase ventilation breather,…Engine and cooling243Software update
15V-184Mar 30, 2015Affected motor coaches have front and steerable tag axles whose tie rod nuts may be improperly torquedSteering131Part replacement
14V-370Jun 9, 2014Multiplex electrical systems controller may unintentionally turn off the vehicle's headlights while the vehicle is in gearLighting686Software update
Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2014 MCI D4500

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    1 NHTSA investigation on file

    • RQ17007 Recall query, Engine and cooling
      Exhaust Bellows Pipe Fracture Recall
      Opened Sep 18, 2017, closed Jul 31, 2018 · led to a recall
    Source: NHTSA ODI investigations file.
    All investigations
    Service bulletins

    23 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

    • TSIB 26-06 May 1, 2026 · Service Bulletin/Repair Instructions
      Instructions for LV Battery Replacement Procedure (Vanner Equipped coaches)
    • TSIB 26-04 Feb 9, 2026 · Service Bulletin/Repair Instructions
      This TSIB is to inform customers the recommended steering axle cleaning/greasing instructions to prevent damage on axle components due to displacement of grease from the bearings, lubrication reduction and accelerate wear for coaches with independent front …
    • TSIB 24-03 Nov 5, 2024 · Service Bulletin/Repair Instructions
      Information to owners showing the proper procedure for checking the oil level in a BITZER HVAC compressor.
    • TSIB 22-03 May 3, 2022 · Service Bulletin/Repair Instructions
      Technical Service Information Bulletin describing the replacement of seating backrest attachment hardware with the addition of a mechanical lock nut on specifically equipped buses manufactured prior to model year 2020.
    • TSIB 21-01 Dec 14, 2021 · Service Bulletin/Repair Instructions
      This Technical Service Information Bulletin (TSIB) describes an update from Meritor for the bolt torque application requirements on hub-to-rotor bolts for the front, drive and tag axles, on specific coaches equipped with Meritor EX225 disc brakes, on either…
    • MCI Dec 17, 2014 · Service Bulletin/Repair Instructions
      Zf has contacted Motor Coadch Industries (MCI) regarding an inspection program reqired on model 2014 and 2015 MCI D and J series coaches that are equipped with a ZF drive axle.
    • SB 3139 Sep 17, 2020 · Service Bulletin/Repair Instructions
      This Service Bulletin provides a checklist of actions to perform on a daily, weekly and monthly basis for parked coaches before they are considered ready for driving.
    • P03-275 Jan 17, 2020 · Service Bulletin/Repair Instructions
      This Procedure outlines steps to replace the radio tray slides and reinforce the tray to avoid the tray from rattling and cracking.
    • P08-54 Oct 22, 2019 · Service Bulletin/Repair Instructions
      This Procedure outlines the steps to install a relief valve on the air compressor for coaches equipped with DD13 engines.
    • SB 3120 Oct 7, 2019 · Service Bulletin/Repair Instructions
      This Service Bulletin informs owners of the procedure to clean the batteries and reapply corrosion inhibitor every 6000 miles or 3 months, whichever first occurs.
    • SI 3108 Jan 30, 2018 · Service Bulletin/Repair Instructions
      This Service Bulletin informs affected customers that the GFCI outlet(s) on the Sensata inverter may require replacement on model year 2014-2017 MCI D Series and model year 2014-2017 MCI J4500 model coaches, and that replacement parts are available for purc…
    • SB 427 Dec 31, 2015 · Service Bulletin/Repair Instructions
      This Service Bulletin informs customers that MCI was notified by ZF Friedrichshafen AG that the lower die-cast aluminum seal carrier of the front and trailing (tag) axle king pin mount has exhibited signs of premature wear on model year 2013-2014 MCI D mode…
    • SB 427 (DEC) Aug 25, 2015 · Service Bulletin/Repair Instructions
      This Service Bulletin informs customers that MCI was notified by ZF Friedrichshafen AG that the lower die-cast aluminum seal carrier of the front and trailing (tag) axle king pin mount has exhibited signs of premature wear on model year 2013-2014 MCI D mode…
    • SB 407B Jun 26, 2014 · Service Bulletin/Repair Instructions
      This Service Bulletin supersedes Service Bulletin 407 in its entirety and informs affected customers that MCI was notified by Gabriel Ride Control that in early 2013 they replaced the red 185 durometer polyurethane bushings with a red 288 polyurethane bushi…
    • SB 412B Jun 26, 2014 · Service Bulletin/Repair Instructions
      This Service Bulletin informs affected customers that MCI was notified by Cummins Inc. that customers operating a coach equipped with a Cummins ISX engine and On Board Diagnostics (OBD) may experience an active 2311 fault code in addition to the Malfunctio…
    • SB 407 May 7, 2014 · Service Bulletin/Repair Instructions
      This Service Bulletin informs affected customers that MCI was notified by Gabriel Ride Control that in early 2013 they replaced the red 185 durometer polyurethane bushings with a red 288 polyurethane bushing in the shock absorbers at their production plant …
    • SB 409 May 1, 2014 · Service Bulletin/Repair Instructions
      This Service Bulletin informs affected customers that Leece Neville alternators are subject to early failures and not meeting reliability requirements in which the alternator could operate in an over-charge condition, which may result in a coach down situat…
    • SB 440B Jun 10, 2017 · Service Bulletin/Repair Instructions
      This revised Service Bulletin was issued to reflect specific unit numbers in place of a VIN range list, and informs affected customers that Cummins has released Campaign C1846 that addresses calibration issues on ISX12 2013 engines in certain motor coach o…
    • SB 448 Feb 23, 2017 · Service Bulletin/Repair Instructions
      This Service Bulletin informs affected customers that MCI has become aware that rattling of the parcel rack compartment doors may occur on model year 2014-2017 MCI D Series and 2014-2017 MCI J4500 model coaches, and that MCI will remedy the affected coaches…
    • SB 440 Dec 13, 2016 · Service Bulletin/Repair Instructions
      THIS SERVICE BULLETIN INFORMS AFFECTED CUSTOMERS THAT MCI WAS NOTIFIED BY CUMMINS INC. THAT CUMMINS HAS RELEASED CAMPAIGN C1846 THAT ADDRESSES CALIBRATION ISSUES ON ISX12 2013 ENGINES IN CERTAIN MOTOR COACH OPERATIONS ON MODEL YEAR 2014-2016 MCI D MODEL COA…
    • SB 3097B Nov 22, 2016 · Service Bulletin/Repair Instructions
      THIS SERVICE BULLETIN INFORMS AFFECTED CUSTOMERS THAT MCI HAS MADE AN IMPROVEMENT TO THE PARCEL RACK COMPARTMENT DOOR INSTALLATION WHICH WILL MINIMIZE THE PARCEL RACK COMPARTMENT DOOR RATTLING ON MODEL YEAR 2014-2017 MCI D MODEL COACHES AND 2014-2017 MCI J4…
    • SB-3082 Mar 27, 2014 · Service Bulletin/Repair Instructions
      MOTOR COACH IND. (MCI): TO CORRECT AN ACTIVE FAULT CODE (2311), EXPERIENCED IN THE ENGINE, A NEW CALIBRATION ECM IS BEING INSTALLED. *PE
    • SB-407 May 7, 2014 · Service Bulletin/Repair Instructions
      MOTOR COACH INDUSTRIES (MCI): RED 185 DUROMETER POLYURETHANE BUSHINGS WERE REPLACED WITH 288 POLYURETHANE BUSHINGS IN SHOCK ABSORBERS THAT IN COLD TEMPERATURES, WILL FAIL, CAUSING ABSORBER STUD TO BREAK, AT BUSHING, AND COACH IS NOT OPERATIONAL DUE TO RIS…
    Source: NHTSA manufacturer communications files.
    About service bulletins