Model year

2017 MCI D4500

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recall campaigns covering this model year523k vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2017 MCI D4500 by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

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Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

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Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

5 recall campaigns cover the 2017 MCI D4500

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2017 MCI D4500
CampaignFiledSubjectComponentVehiclesRemedy
25V-853Dec 10, 2025Front door lower curb view glazing material is incorrectStructure15,454Part replacement
24V-073Feb 7, 2024Red beacon lighting on the Threshold Warning System (TWS) may not be bright enoughAdaptive equipment2,114Part replacement
21V-748Sep 24, 2021Main Distribution Panel (MDP) located within the battery compartment contains a circuit board that may failElectrical system2,455Repair or modification
21V-364May 18, 2021Sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leakFuel system1,845Part replacement
20V-242Apr 29, 2020Seat belts may not extend from the retracted position, rendering the seat belt unusableSeat belts641Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2017 MCI D4500

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    NHTSA has not opened an investigation on this model year

    Source: NHTSA ODI investigations file.
    Service bulletins

    29 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

    • TSIB 26-06 May 1, 2026 · Service Bulletin/Repair Instructions
      Instructions for LV Battery Replacement Procedure (Vanner Equipped coaches)
    • TSIB 26-04 Feb 9, 2026 · Service Bulletin/Repair Instructions
      This TSIB is to inform customers the recommended steering axle cleaning/greasing instructions to prevent damage on axle components due to displacement of grease from the bearings, lubrication reduction and accelerate wear for coaches with independent front …
    • TSIB 24-03 Nov 5, 2024 · Service Bulletin/Repair Instructions
      Information to owners showing the proper procedure for checking the oil level in a BITZER HVAC compressor.
    • ITS60809 Sep 22, 2023 · Service Bulletin/Repair Instructions
      Instructions to change the refrigerant compressor pulley from a single groove to a double groove to improve belt life.
    • TSIB 22-03 May 3, 2022 · Service Bulletin/Repair Instructions
      Technical Service Information Bulletin describing the replacement of seating backrest attachment hardware with the addition of a mechanical lock nut on specifically equipped buses manufactured prior to model year 2020.
    • ITS60421 Apr 1, 2022 · Service Bulletin/Repair Instructions
      This Technical Instruction is a description of the inspections and cleaning procedures being recommended by MCI due to the parts shortages which are impacting the repair inspections associated with NHTSA Recall 21V-748. These are the same instructions as ou…
    • ITS60378 Apr 1, 2022 · Service Bulletin/Repair Instructions
      This Technical Instruction describes how to upgrade the Delco alternator indicator lamp ring terminal.
    • ITS60421 Mar 17, 2022 · Service Bulletin/Repair Instructions
      This Instruction to Service (ITS) is a description of the inspections being recommedned by MCI due to the parts shortages which are impacting the repair instructions associated with NHTSA Recall 21V-748. These are the same instructions as outlined in the pr…
    • TSIB 22-01 Feb 4, 2022 · Service Bulletin/Repair Instructions
      This is an upgrade to Technical Service Information Bulletin TSIB 21-10 issued in January of 2022 which is specific to buses operating in severe duty and or corrosive environments. These bulletins have been issued to recommend interim inspection procedures …
    • TSIB 21-10 Jan 5, 2022 · Service Bulletin/Repair Instructions
      This Technical Service Information Bulletin describes interim inspection procedures required every 6000 miles on specific motor coaches due to the global parts shortage and subsequent delay in available parts to conduct the corrective actions associated wit…
    • TSIB 21-01 Dec 14, 2021 · Service Bulletin/Repair Instructions
      This Technical Service Information Bulletin (TSIB) describes an update from Meritor for the bolt torque application requirements on hub-to-rotor bolts for the front, drive and tag axles, on specific coaches equipped with Meritor EX225 disc brakes, on either…
    • TSIB 21-05 Jun 2, 2021 · Service Bulletin/Repair Instructions
      This Technical Sevice Information Bulletion is to advise of a part number supersession of the coolant hump hose, MCI PN 6L-8-353, to MCI PN 06-08-2262.
    • SB 3141 Sep 17, 2020 · Service Bulletin/Repair Instructions
      This Service Bulletin informs affected owners of the steps to install the J1939 Smartwave display to D series coaches with Parker mux to allow parameter changes without the Smartwave software.
    • SB 3139 Sep 17, 2020 · Service Bulletin/Repair Instructions
      This Service Bulletin provides a checklist of actions to perform on a daily, weekly and monthly basis for parked coaches before they are considered ready for driving.
    • SB 3140 Sep 11, 2020 · Service Bulletin/Repair Instructions
      This Service Bulletin notifies owner of affected vehicles that Distributed Intelligent Network Control System ("DINEK"), on behalf of I/O Controls Corporation, has issued a technical bulletin G4-MBC-HUB-05 to replace the master module.
    • SB 3133 Apr 30, 2020 · Service Bulletin/Repair Instructions
      This service bulletin outlines the steps to adjust the air/fuel mixture on the Spheros auxiliary heater unit for coaches operating at an altitude greater than 5000 feet above sea level.
    • P09-13 Apr 15, 2020 · Service Bulletin/Repair Instructions
      This Procedure outlines the steps to add an insulator to the fuel tank strap assembly to reduce excessive movement of the fuel tank. This procedure applies to 2015 - 2020 D4500 coaches equipped with an aluminum fuel tank.
    • P03-275 Jan 17, 2020 · Service Bulletin/Repair Instructions
      This Procedure outlines steps to replace the radio tray slides and reinforce the tray to avoid the tray from rattling and cracking.
    • P03-263 Nov 21, 2019 · Service Bulletin/Repair Instructions
      This Procedure outlines the steps to replace the aluminum rivets with stainless steel nuts and bolts to secure the rad panel due to galvanic corrosion.
    • P08-54 Oct 22, 2019 · Service Bulletin/Repair Instructions
      This Procedure outlines the steps to install a relief valve on the air compressor for coaches equipped with DD13 engines.
    • SB 3120 Oct 7, 2019 · Service Bulletin/Repair Instructions
      This Service Bulletin informs owners of the procedure to clean the batteries and reapply corrosion inhibitor every 6000 miles or 3 months, whichever first occurs.
    • SB 3113B Aug 20, 2019 · Service Bulletin/Repair Instructions
      This Service Bulletin informs owners of D series coaches equipped with a Delco 55 SI alternator MCI P/N (07-03-1310) to clean the alternators every 6,000 miles using the procedure as recommended by Delco.
    • GHG17 D18M2 Sep 30, 2018 · Service Bulletin/Repair Instructions
      Field Service Campaign D18M2 GHG17 Detroit? DD13® Software Reprogramming and Emission
    • SB 462 May 28, 2018 · Service Bulletin/Repair Instructions
      This Service Bulletin informs affected owners of model year 2017 D series coaches that Johnson Controls has notified MCI that a defect may exist in certain Recaro driver's seatbelt buckles. The defect may cause the coaches' telltale to activate erroneously…
    • SI 3108 Jan 30, 2018 · Service Bulletin/Repair Instructions
      This Service Bulletin informs affected customers that the GFCI outlet(s) on the Sensata inverter may require replacement on model year 2014-2017 MCI D Series and model year 2014-2017 MCI J4500 model coaches, and that replacement parts are available for purc…
    • SB 459 Jan 26, 2018 · Service Bulletin/Repair Instructions
      This Service Bulletin informs affected customers that the potential may exist for heat damage to occur to the rear bumper asembly on coaches equipped with an ISX G engine on model year 2015-2018 MCI D Series model coaches, and that MCI has a retrofit availa…
    • SB 448 Feb 23, 2017 · Service Bulletin/Repair Instructions
      This Service Bulletin informs affected customers that MCI has become aware that rattling of the parcel rack compartment doors may occur on model year 2014-2017 MCI D Series and 2014-2017 MCI J4500 model coaches, and that MCI will remedy the affected coaches…
    • SB-443 Jan 25, 2017 · Service Bulletin/Repair Instructions
      THIS SERVICE BULLETIN INFORMS AFFECTED CUSTOMERS THAT MCI WAS NOTIFIED BY AMEREX CORPORATION THAT THE GAS DETECTION PORTION OF THE AMEREX SAFETYNET SYSTEM IN CERTAIN CASES MAY BE DISABLED, AND THE OPERATOR DISPLAY MAY NOT INDICATE THAT THE GAS DETECTION SYS…
    • SB 3097B Nov 22, 2016 · Service Bulletin/Repair Instructions
      THIS SERVICE BULLETIN INFORMS AFFECTED CUSTOMERS THAT MCI HAS MADE AN IMPROVEMENT TO THE PARCEL RACK COMPARTMENT DOOR INSTALLATION WHICH WILL MINIMIZE THE PARCEL RACK COMPARTMENT DOOR RATTLING ON MODEL YEAR 2014-2017 MCI D MODEL COACHES AND 2014-2017 MCI J4…
    Source: NHTSA manufacturer communications files.