Model year

2021 MCI D4500

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recall campaigns covering this model year23,239 vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2021 MCI D4500 by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

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Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

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Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

2 recall campaigns cover the 2021 MCI D4500

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2021 MCI D4500
CampaignFiledSubjectComponentVehiclesRemedy
24V-073Feb 7, 2024Red beacon lighting on the Threshold Warning System (TWS) may not be bright enoughAdaptive equipment2,114Part replacement
21V-971Dec 15, 2021Fuel tubes between the fuel rail and the injectors for cylinders four, five, and six may fatigue and crack, which can result in a high pressure…Fuel system1,125Repair or modification
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2021 MCI D4500

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    NHTSA has not opened an investigation on this model year

    Source: NHTSA ODI investigations file.
    Service bulletins

    11 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

    • TSIB 26-07 Aug 11, 2026 · Service Bulletin/Repair Instructions
      This bulletin is to provide instructions for clearing DTC 1067 FMI 7 (Pressure Sensor Not Calibrated) and FMI 11 (Primary and Secondary Circuit Pressure Sensor (PS1/PS2) Plausibility Error - BS Pressure), when required to prevent the loss of Adaptive Cruis…
    • TSIB 26-05 Jun 11, 2026 · Service Bulletin/Repair Instructions
      This bulletin introduces an optional product improvement to the A/C compressor drive system for coaches equipped with a Cummins X12. The improved pulley system is available for customers who wish to reduce noise and vibration characteristics and may be inst…
    • TSIB 26-01 May 6, 2026 · Service Bulletin/Repair Instructions
      This TSIB provides information to provide a software update. Some coaches using MCC HVAC Eco-Tempo ECU # 07-10-009 software T35-1581 / V1.04 may be experiencing random fault codes due to MCC software errors.
    • TSIB 26-04 Feb 9, 2026 · Service Bulletin/Repair Instructions
      This TSIB is to inform customers the recommended steering axle cleaning/greasing instructions to prevent damage on axle components due to displacement of grease from the bearings, lubrication reduction and accelerate wear for coaches with independent front …
    • TSIB 24-03 Nov 5, 2024 · Service Bulletin/Repair Instructions
      Information to owners showing the proper procedure for checking the oil level in a BITZER HVAC compressor.
    • ITS69867 Nov 28, 2023 · Service Bulletin/Repair Instructions
      Instruction to Service to replace the farebox baseplate to provide additional clearance.
    • ITS60378 Apr 1, 2022 · Service Bulletin/Repair Instructions
      This Technical Instruction describes how to upgrade the Delco alternator indicator lamp ring terminal.
    • TSIB 22-02 Apr 1, 2022 · Service Bulletin/Repair Instructions
      This Technical Service Information Bulletin is a supplemental reminder to all MCI owners/operators of vehicles which are affected by the Cummins Equipment Recall 21E-099 and MCI Vehicle recall 21V-971.
    • TSIB 21-01 Dec 14, 2021 · Service Bulletin/Repair Instructions
      This Technical Service Information Bulletin (TSIB) describes an update from Meritor for the bolt torque application requirements on hub-to-rotor bolts for the front, drive and tag axles, on specific coaches equipped with Meritor EX225 disc brakes, on either…
    • TSIB 21-08 Oct 6, 2021 · Service Bulletin/Repair Instructions
      Technical Service Information Bulletin describing an update to the Preventaive Maintenance requirements for specifically equipped motor coaches with Kiel Avane model passenger seats.
    • SB 3139 Sep 17, 2020 · Service Bulletin/Repair Instructions
      This Service Bulletin provides a checklist of actions to perform on a daily, weekly and monthly basis for parked coaches before they are considered ready for driving.
    Source: NHTSA manufacturer communications files.