Complaints over time
Complaints about the 2017 MCI D4505 peaked in 2017, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2017 MCI D4505
Body and fuel not decoded. Owner complaints on file from May 24, 2017 to May 24, 2017.
Recall campaigns covering this model year523k vehicles or units across those campaigns
Owner complaints1Close to the median 2017 vehicle
Severity index0.0Crash, fire, injury or death per 100
First 24 months1Complaints in its first two years
Components
Complaints by component
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
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Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
5 recall campaigns cover the 2017 MCI D4505
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 25V-853 | Dec 10, 2025 | Front door lower curb view glazing material is incorrect | Structure | 15,454 | Part replacement |
| 24V-073 | Feb 7, 2024 | Red beacon lighting on the Threshold Warning System (TWS) may not be bright enough | Adaptive equipment | 2,114 | Part replacement |
| 21V-748 | Sep 24, 2021 | Main Distribution Panel (MDP) located within the battery compartment contains a circuit board that may fail | Electrical system | 2,455 | Repair or modification |
| 21V-364 | May 18, 2021 | Sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak | Fuel system | 1,845 | Part replacement |
| 20V-242 | Apr 29, 2020 | Seat belts may not extend from the retracted position, rendering the seat belt unusable | Seat belts | 641 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2017 MCI D4505
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed May 24, 2017Failure May 3, 201734,000 milesSAN Luis Obispo, CAUnknown or other
WHILE CHANGING LANES AT FREEWAY SPEED TO GO AROUND A SLOW MOVING VEHICLE, THE "COLLISION AVOIDANCE SYSTEM" SLAMMED ON THE BRAKES. I WAS LUCKY TO NOT LOSE CONTROL OF THE BUS! THESE SYSTEMS THAT SENSE SUPPOSED DANGER AND TRY TO DO THE DRIVING FOR YOU ARE EXTREMELY HAZARDOUS AND NEED TO BE BANNED!
NHTSA complaint 10991515
Source: NHTSA ODI complaints file.
Investigations
1 NHTSA investigation on file
- PE17008 Preliminary evaluation, Engine and cooling
Tailpipe seperation resulting in fire
Opened Nov 20, 2017, closed Aug 21, 2018
Source: NHTSA ODI investigations file.
Service bulletins
21 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- TSIB 26-04 Feb 9, 2026 · Service Bulletin/Repair Instructions
This TSIB is to inform customers the recommended steering axle cleaning/greasing instructions to prevent damage on axle components due to displacement of grease from the bearings, lubrication reduction and accelerate wear for coaches with independent front … - TSIB 24-03 Nov 5, 2024 · Service Bulletin/Repair Instructions
Information to owners showing the proper procedure for checking the oil level in a BITZER HVAC compressor. - TSIB 22-03 May 3, 2022 · Service Bulletin/Repair Instructions
Technical Service Information Bulletin describing the replacement of seating backrest attachment hardware with the addition of a mechanical lock nut on specifically equipped buses manufactured prior to model year 2020. - ITS60421 Apr 1, 2022 · Service Bulletin/Repair Instructions
This Technical Instruction is a description of the inspections and cleaning procedures being recommended by MCI due to the parts shortages which are impacting the repair inspections associated with NHTSA Recall 21V-748. These are the same instructions as ou… - ITS60421 Mar 17, 2022 · Service Bulletin/Repair Instructions
This Instruction to Service (ITS) is a description of the inspections being recommedned by MCI due to the parts shortages which are impacting the repair instructions associated with NHTSA Recall 21V-748. These are the same instructions as outlined in the pr… - TSIB 22-01 Feb 4, 2022 · Service Bulletin/Repair Instructions
This is an upgrade to Technical Service Information Bulletin TSIB 21-10 issued in January of 2022 which is specific to buses operating in severe duty and or corrosive environments. These bulletins have been issued to recommend interim inspection procedures … - TSIB 21-10 Jan 5, 2022 · Service Bulletin/Repair Instructions
This Technical Service Information Bulletin describes interim inspection procedures required every 6000 miles on specific motor coaches due to the global parts shortage and subsequent delay in available parts to conduct the corrective actions associated wit… - TSIB 21-01 Dec 14, 2021 · Service Bulletin/Repair Instructions
This Technical Service Information Bulletin (TSIB) describes an update from Meritor for the bolt torque application requirements on hub-to-rotor bolts for the front, drive and tag axles, on specific coaches equipped with Meritor EX225 disc brakes, on either… - TSIB 21-05 Jun 2, 2021 · Service Bulletin/Repair Instructions
This Technical Sevice Information Bulletion is to advise of a part number supersession of the coolant hump hose, MCI PN 6L-8-353, to MCI PN 06-08-2262. - SB 3139 Sep 17, 2020 · Service Bulletin/Repair Instructions
This Service Bulletin provides a checklist of actions to perform on a daily, weekly and monthly basis for parked coaches before they are considered ready for driving. - SB 3140 Sep 11, 2020 · Service Bulletin/Repair Instructions
This Service Bulletin notifies owner of affected vehicles that Distributed Intelligent Network Control System ("DINEK"), on behalf of I/O Controls Corporation, has issued a technical bulletin G4-MBC-HUB-05 to replace the master module. - P03-263 Nov 21, 2019 · Service Bulletin/Repair Instructions
This Procedure outlines the steps to replace the aluminum rivets with stainless steel nuts and bolts to secure the rad panel due to galvanic corrosion. - P08-54 Oct 22, 2019 · Service Bulletin/Repair Instructions
This Procedure outlines the steps to install a relief valve on the air compressor for coaches equipped with DD13 engines. - SB 3120 Oct 7, 2019 · Service Bulletin/Repair Instructions
This Service Bulletin informs owners of the procedure to clean the batteries and reapply corrosion inhibitor every 6000 miles or 3 months, whichever first occurs. - SB 3113B Aug 20, 2019 · Service Bulletin/Repair Instructions
This Service Bulletin informs owners of D series coaches equipped with a Delco 55 SI alternator MCI P/N (07-03-1310) to clean the alternators every 6,000 miles using the procedure as recommended by Delco. - GHG17 D18M2 Sep 30, 2018 · Service Bulletin/Repair Instructions
Field Service Campaign D18M2 GHG17 Detroit? DD13® Software Reprogramming and Emission - SB 462 May 28, 2018 · Service Bulletin/Repair Instructions
This Service Bulletin informs affected owners of model year 2017 D series coaches that Johnson Controls has notified MCI that a defect may exist in certain Recaro driver's seatbelt buckles. The defect may cause the coaches' telltale to activate erroneously… - SI 3108 Jan 30, 2018 · Service Bulletin/Repair Instructions
This Service Bulletin informs affected customers that the GFCI outlet(s) on the Sensata inverter may require replacement on model year 2014-2017 MCI D Series and model year 2014-2017 MCI J4500 model coaches, and that replacement parts are available for purc… - SB 459 Jan 26, 2018 · Service Bulletin/Repair Instructions
This Service Bulletin informs affected customers that the potential may exist for heat damage to occur to the rear bumper asembly on coaches equipped with an ISX G engine on model year 2015-2018 MCI D Series model coaches, and that MCI has a retrofit availa… - SB 448 Feb 23, 2017 · Service Bulletin/Repair Instructions
This Service Bulletin informs affected customers that MCI has become aware that rattling of the parcel rack compartment doors may occur on model year 2014-2017 MCI D Series and 2014-2017 MCI J4500 model coaches, and that MCI will remedy the affected coaches… - SB 3097B Nov 22, 2016 · Service Bulletin/Repair Instructions
THIS SERVICE BULLETIN INFORMS AFFECTED CUSTOMERS THAT MCI HAS MADE AN IMPROVEMENT TO THE PARCEL RACK COMPARTMENT DOOR INSTALLATION WHICH WILL MINIMIZE THE PARCEL RACK COMPARTMENT DOOR RATTLING ON MODEL YEAR 2014-2017 MCI D MODEL COACHES AND 2014-2017 MCI J4…
Source: NHTSA manufacturer communications files.