Model year

2021 MCI D45CRTELE

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recalls (2)Complaints (0)Investigations (0)Bulletins (8)

Recall campaigns covering this model year283 vehicles or units across those campaigns

Owner complaints0Not enough peers on file

Severity indexNoneCrash, fire, injury or death per 100

First 24 months0Complaints in its first two years

Complaints over time

Complaints about the 2021 MCI D45CRTELE by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

No campaigns match these filters.Reset filters

Source: NHTSA ODI complaints file. The lighter column runs through October.

Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

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Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.

Recalls

2 recall campaigns cover the 2021 MCI D45CRTELE

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2021 MCI D45CRTELE
Campaign	Filed	Subject	Component	Vehicles	Remedy
25V-567	Aug 29, 2025	Inadequate weld on the high voltage battery busbar and incorrect software may cause the battery module to overheat	Electrical system	59	Software update
24V-625	Aug 20, 2024	Error in the battery module software may cause an over-current condition during battery charging, resulting in battery damage	Electrical system	24	Part replacement

Source: NHTSA ODI recalls file.

Look up a VIN at NHTSA

Owner complaints

What owners reported about the 2021 MCI D45CRTELE

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

Source: NHTSA ODI complaints file.

Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.

All investigations

Service bulletins

8 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

TSIB 26-07 Aug 11, 2026 · Service Bulletin/Repair Instructions
This bulletin is to provide instructions for clearing DTC 1067 FMI 7 (Pressure Sensor Not Calibrated) and FMI 11 (Primary and Secondary Circuit Pressure Sensor (PS1/PS2) Plausibility Error - BS Pressure), when required to prevent the loss of Adaptive Cruis…
TSIB 26-01 May 6, 2026 · Service Bulletin/Repair Instructions
This TSIB provides information to provide a software update. Some coaches using MCC HVAC Eco-Tempo ECU # 07-10-009 software T35-1581 / V1.04 may be experiencing random fault codes due to MCC software errors.
TSIB 26-04 Feb 9, 2026 · Service Bulletin/Repair Instructions
This TSIB is to inform customers the recommended steering axle cleaning/greasing instructions to prevent damage on axle components due to displacement of grease from the bearings, lubrication reduction and accelerate wear for coaches with independent front …
ITS61360 Nov 24, 2025 · Service Bulletin/Repair Instructions
Instructions to replace the MDS (Main Disconnect Switch) decal from a 1-minute wait with a 5-minute wait time to allow the Battery Management System (BMS) to shut down.
251030 Battery email Oct 31, 2025 · Other
A consumer notification indicating one of New Flyer's battery suppliers is exiting the market.
TSIB 25-07 Aug 21, 2025 · Service Bulletin/Repair Instructions
This Bulletin is being issued due to New Flyer & MCI have received reports that customers are re-torquing high-voltage (HV) connections during preventative maintenance inspections as outlined in the Preventive Maintenance section of the Service or Maintenan…
ITS61322 May 6, 2025 · Service Bulletin/Repair Instructions
Instructions to replace the BTMS coolant filter and filter head due to possible damage from galling.
ITS61128 Aug 29, 2024 · Service Bulletin/Repair Instructions
Instruction to rework low voltage connector to prevent water intrusion and corrosion.

Source: NHTSA manufacturer communications files.

About service bulletins