AutoStatsIQ
Data through Oct 2026
Model year

2012 MCI E4500

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recalls (4)Complaints (0)Investigations (1)Bulletins (19)
Recall campaigns covering this model year420k vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2012 MCI E4500 by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

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Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

4 recall campaigns cover the 2012 MCI E4500

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2012 MCI E4500
CampaignFiledSubjectComponentVehiclesRemedy
25V-853Dec 10, 2025Front door lower curb view glazing material is incorrectStructure15,454Part replacement
19V-027Jan 7, 2019Axle's alignment and low hydraulic pressure in the steering system may cause the steering system to lock, causing a loss of steering control at…Steering2,089Repair or modification
14V-172Apr 4, 2014Seat track for the second row passenger seats may be missing a weld at the end of the seat track where it enters the frame structureSeat belts957Repair or modification
11V-524Oct 26, 2011Under certain road and driving conditions, vehicle body roll and road inclination characteristics may adversely affect the slip angle calculation…Stability and traction control1,962Part replacement
Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2012 MCI E4500

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    1 NHTSA investigation on file

    • EA12007 Engineering analysis, Powertrain
      MCI Drive Shaft Safety Loop Failures
      Opened Sep 13, 2012, closed Dec 3, 2015 · led to a recall
    Source: NHTSA ODI investigations file.
    All investigations
    Service bulletins

    19 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

    • TSIB 24-03 Nov 5, 2024 · Service Bulletin/Repair Instructions
      Information to owners showing the proper procedure for checking the oil level in a BITZER HVAC compressor.
    • TSIB 21-01 Dec 14, 2021 · Service Bulletin/Repair Instructions
      This Technical Service Information Bulletin (TSIB) describes an update from Meritor for the bolt torque application requirements on hub-to-rotor bolts for the front, drive and tag axles, on specific coaches equipped with Meritor EX225 disc brakes, on either…
    • SB 3118 Dec 20, 2018 · Service Bulletin/Repair Instructions
      This Service Bulletin informs affected owners of 1997-2013 E4500 and 2001-2015 J4500 model coaches equipped with Rear Axle Steering (RAS) system of the importance of maintaining tag axle caster, and provides the procedure to adjust the caster, if necessary.
    • SB 396 Jun 18, 2013 · Service Bulletin/Repair Instructions
      This Service Bulletin informs customers that MCI was notified by Cummins Inc. that it has released Campaign C1344 that addresses a calibration change, which Cummins advises will improve the engine and aftertreatment reliability on Cummins ISX engines in mod…
    • SB 3077 Dec 21, 2012 · Service Bulletin/Repair Instructions
      This Service Bulletin informs affected customers that MCI was notified by Shaw Development that the diesel exhaust fluid (DEF) tank cap requires routine cleaning to prevent the potential for crystallization build up at the vent, which may result in potentia…
    • SB 393 Dec 7, 2012 · Service Bulletin/Repair Instructions
      This Service Bulletin informs affected customers that MCI was notified by Cummins Inc. that it has issued campaign C1241 that addresses a calibration issue, which results in the engine brakes being energized with 24 volts rather than the required 12 volts o…
    • SB 389 Oct 12, 2012 · Service Bulletin/Repair Instructions
      This Service Bulletin informs affected customers that the retention nut utilized on the Leece Neville alternator pulley installation is not maintaining the proper torque which may result in alternator bearing failure on model year 2011-2012 MCI D model coac…
    • SB-3080 May 22, 2013 · Service Bulletin/Repair Instructions
      MCI: INFORMATION PROCEDURE OUTLINING OPERATIONAL CHECKS FOR PARK BRAKE AUTOMATIC ACTUATION OPERATION AND PRIMARY BRAKE SYSTEM ON CERTAIN COACHES. MODELS E4500 SERIES, J4500 SERIES. NO MODEL YEARS LISTED. *PE
    • SB-393 Dec 7, 2012 · Service Bulletin/Repair Instructions
      MCI: THE ENGINE BRAKES ARE BEING ENERGIZED WITH 24 VOLTS INSTEAD OF REQUIRED 12 VOLTS DUE TO CALIBRATION ISSUE AND INFORMATION IS PROVIDED REGARDING RECALIBRATING ECM AND REPLACING TWO ENGINE BRAKE SOLENOIDS. MODELS 3, E4500, J4500 SERIES. NO MODEL YEAR…
    • SB-3074 Nov 13, 2012 · Service Bulletin/Repair Instructions
      MCI: INFORMATION PROVIDED REGARDING THE REPLACEMENT STEPS OF EXISTING ENGINE HARNESS P CLIP, IF IN THE EVENT LOOM DAMAGE OR CHAFING HAS OCCURRED. MODELS E, J SERIES. NO MODEL YEARS LISTED. *PE
    • SB-389 Oct 12, 2012 · Service Bulletin/Repair Instructions
      MOTOR COACH IND.: THE ALTERNATOR BEARING FAILS ON EXISTING RETENTION NUT DUE TO FAILURE OF PROPER TORQUE UTILIZED FOR LEECE NEVILLE ALTERNATOR PULLEY. MODELS D, E4500, J4500. NO MODEL YEARS LISTED. *PE
    • SB-390 Sep 21, 2012 · Service Bulletin/Repair Instructions
      MOTOR COACH INC: DRIVE AXLE SUSPENSION SUPPORT STRUCTURE MAY ACCUMULATE WATER CAUSING SUPPORT STRUCTURE DAMAGE DUE TO EXPANSION, IN FREEZING TEMPERATURES, WHILE COACH IS BEING OPERATED. MODELS E4500, J4500. NO MODEL YEARS LISTED. *PE UPDATED…
    • SB-386 Jun 1, 2012 · Service Bulletin/Repair Instructions
      MCI: ON SOME COACHES, DUE TO AN ABSENCE OF WASHER, THE FAN CLUTCH BRACKET BUSHING MAY WALK OUT OF BRACKET AND ALLOW CLUTCH MISALIGNMENT AND BELT FAILURE. *PE
    • SB-383-B Jun 13, 2012 · Service Bulletin/Repair Instructions
      MCI: ADDITIONAL LOAD PLACED ON ENGINE'S INTERNAL GEARS, RESULTING IN VIBRATION TRANSMITTED TO STEERING WHEEL CAUSED BY AIR COMPRESSOR CUTTING IN, AT LOW SPEED, AND A DEMAND FOR POWER STEERING. *PE
    • SB-380 Jun 25, 2012 · Service Bulletin/Repair Instructions
      MCI: SMARTWAVE FULL FUNCTION DISPLAY FAILS TO RECEIVE SENSOR DATA FROM TIRE POSITIONS DUE TO ELECTROMAGNETIC INTERFERENCE (EMI) BY 24V MP BRUSH TYPE BOOST PUMP MOTOR PREVENTION OF REQUIRED RECEPTION OF TIRE SENSOR DATA. *PE
    • SB-374 Jan 13, 2012 · Service Bulletin/Repair Instructions
      MCI: THE MANUFACTURING PROCESS OF FAN CLUTCH COOLING RING FINS MAY CAUSE COACHES TO EXPERIENCE MISSING PORTIONS AND/OR STRESS CRACKS. NO MODEL YEARS LISTED. *PE
    • SB-376 Jan 12, 2012 · Service Bulletin/Repair Instructions
      MCI: DUE TO FAILURE OF DIODE, WHICH CAUSED DESIGNATED FUSE TO BLOW, THE BOOST PUMP (CODE A22) FAIL TO OPERATE PROPERLY. NO MODEL YEARS LISTED. *PE
    • SB-367 Dec 14, 2011 · Service Bulletin/Repair Instructions
      MOTOR COACH INDUSTRIES: ON SOME COACHES, WATER MAY MIGRATE ONTO/INTO THE TRANSMISSION AND/OR THE FILL TUBE, THROUGH THE BREATHER VENT THAT IS LOCATED ON TOP OF TRANSMISSION. NO MODEL YEARS LISTED. *PE
    • SB-368 Nov 7, 2011 · Service Bulletin/Repair Instructions
      MOTOR COACH INDUSTRIES: BULLETIN INFORMATION ON SOME MOTOR COACHES, AT A HIGH TEMPERATURE THRESHOLD THAT THE DRIVE AXLE WHEEL HUB COVER WOULD BECOME DETACHED DURING THE OPERATION OF THE MOTOR COACH. NO MODEL YEARS LISTED. *PE
    Source: NHTSA manufacturer communications files.
    About service bulletins