AutoStatsIQ
Data through Oct 2026
Model year

2016 MCI J4500

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recalls (7)Complaints (0)Investigations (0)Bulletins (56)
Recall campaigns covering this model year721k vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2016 MCI J4500 by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

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Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

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Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

7 recall campaigns cover the 2016 MCI J4500

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2016 MCI J4500
CampaignFiledSubjectComponentVehiclesRemedy
25V-853Dec 10, 2025Front door lower curb view glazing material is incorrectStructure15,454Part replacement
20V-242Apr 29, 2020Seat belts may not extend from the retracted position, rendering the seat belt unusableSeat belts641Part replacement
20V-233Apr 27, 2020Brake hoses may crack or otherwise fail resulting in an air leakBrakes2,272Part replacement
17V-360Jun 2, 2017In the affected vehicles, the front brake hose routing clamps may have been over-tightened, possibly damaging the brake hose wall reinforcementBrakes1,100Part replacement
17V-207Mar 27, 2017Front sway bar on these vehicles may crack at the bushing/clamp locationsSuspension1,165Part replacement
16V-510Jul 6, 2016On the affected vehicles, the non-egress single pane passenger windows may have improperly installed mounting hardware, allowing the windows to…Visibility and wipers63Repair or modification
15V-862Dec 22, 2015During assembly, one of the seat mounting bolts was installed incorrectlySeats9Not stated
Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2016 MCI J4500

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    NHTSA has not opened an investigation on this model year

    Source: NHTSA ODI investigations file.
    All investigations
    Service bulletins

    56 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

    • ITS61078 Mar 20, 2026 · Service Bulletin/Repair Instructions
      Instructions to remove DEF sensor bypass calibration from engine ECM and new sensor installation AR - 22inch DEF tank
    • TSIB 26-04 Feb 9, 2026 · Service Bulletin/Repair Instructions
      This TSIB is to inform customers the recommended steering axle cleaning/greasing instructions to prevent damage on axle components due to displacement of grease from the bearings, lubrication reduction and accelerate wear for coaches with independent front …
    • ITS61235 Jan 10, 2025 · Service Bulletin/Repair Instructions
      This bulletin outlines steps to replace the existing harness with mini fuses to a more robust design and heavier duty fuses.
    • TSIB 24-03 Nov 5, 2024 · Service Bulletin/Repair Instructions
      Information to owners showing the proper procedure for checking the oil level in a BITZER HVAC compressor.
    • TSIB 22-04 Jul 18, 2023 · Service Bulletin/Repair Instructions
      Instructions to improve sealing in the front junction box.
    • TSIB 22-12 Sep 7, 2022 · Service Bulletin/Repair Instructions
      MCI has released Technical Service Information Bulletin (TSIB) 22-12 to address concerns with water ingress in remote switch box. The TSIB provides guidance on how to rework the box to inhibit water intrusion and connector corrosion
    • TSIB 22-04 May 3, 2022 · Service Bulletin/Repair Instructions
      Technical Service Information Bulletin describing the retrofit for the front junction box cover on specifically equipped buses.
    • TSIB 22-03 May 3, 2022 · Service Bulletin/Repair Instructions
      Technical Service Information Bulletin describing the replacement of seating backrest attachment hardware with the addition of a mechanical lock nut on specifically equipped buses manufactured prior to model year 2020.
    • SB 3143 Sep 17, 2020 · Service Bulletin/Repair Instructions
      This Service Bulletin informs affected owners of the steps to add a tensioner bracket to increase the tension on the A/C compressor belt.
    • SB 3139 Sep 17, 2020 · Service Bulletin/Repair Instructions
      This Service Bulletin provides a checklist of actions to perform on a daily, weekly and monthly basis for parked coaches before they are considered ready for driving.
    • SB 3131 Mar 20, 2020 · Service Bulletin/Repair Instructions
      This service bulletin outlines the steps to replace the adapter plates on the tag axle bellows to increase support for the bellow piston.
    • D20M4 Mar 18, 2020 · Service Bulletin/Repair Instructions
      DDC Field service campaign for GHG17 Detroit DD13 engines requiring software reprogramming and new emission label replacement. This field service applies only to MCI (Motor Coach Industries) vehicles.
    • P16-39 Feb 21, 2020 · Service Bulletin/Repair Instructions
      This Procedure outlines steps to add a tensioner bracket to increase the tension in the A/C Compressor belt.
    • FCP 3130 Jan 24, 2020 · Service Bulletin/Repair Instructions
      This Service Bulletin outlines the steps to install reinforcement bracket for the mudflap on coaches equipped with MCI P/N 03-33-2646.
    • FCP 3129 Jan 21, 2020 · Service Bulletin/Repair Instructions
      This Service Bulletin outlines the necessary steps to inspect the power steering system for proper operation. It also lists the necessary steps to replace the power steering seals if needed.
    • P15-04 Nov 26, 2019 · Service Bulletin/Repair Instructions
      This Procedure is to inspect the alignment and correct if needed and is to be used at Service Centers equipped with Hunter Alignment Machine, WT470.
    • P07-158 Oct 23, 2019 · Service Bulletin/Repair Instructions
      This Procedure is for changing the functionality of the tail lights such that they comply with New Jersey Administrative Code Section 16:53-3.30, which requires the stop lights to be "separate and independent" of all other rear lights on the coach.
    • P08-54 Oct 22, 2019 · Service Bulletin/Repair Instructions
      This Procedure outlines the steps to install a relief valve on the air compressor for coaches equipped with DD13 engines.
    • P 09-11 Sep 30, 2019 · Service Bulletin/Repair Instructions
      This Procedure outlines the steps to replace the fuel overflow hose and clamp on the fuel tank on model year 2011-2020 J4500 model coaches.
    • aeoD18M2 Field S Sep 30, 2018 · Service Bulletin/Repair Instructions
      Field Service Campaign D18M2 GHG17 GHG17 Detroit? DD13® Software Reprogramming and Emission Label Replacement for Motor Coach Industries, Inc. (MCI®)
    • SB 3116 Oct 18, 2018 · Service Bulletin/Repair Instructions
      This Service Bulletin informs affected owners that Detroit Diesel Corporation has released bulletin D18M2, advising that some certified GHG17 Detroit DD13 engines installed in model year 2015-2018 MCI J4500 coaches will require reprogramming, and that some…
    • SB 3114 Oct 18, 2018 · Service Bulletin/Repair Instructions
      This Service Bulletin informs affected owners of model year 2011-2019 J4500 coaches equipped with entrance door sensor MCI P/N 07-19-1176, of the procedure to adjust the entrance door sensor for proper sensor alignment. The procedure also outlines the appl…
    • MCI Field Notes Feb 2, 2018 · Service Bulletin/Repair Instructions
      This Service Advisory informs affected owners of model year 2012-2018 J4500 model coaches that the Fan Test Switch, in the remote JBox, in some instances has been accidentally turned on and left on, resulting in the engine running cool and inefficient for e…
    • SI 3108 Jan 30, 2018 · Service Bulletin/Repair Instructions
      This Service Bulletin informs affected customers that the GFCI outlet(s) on the Sensata inverter may require replacement on model year 2014-2017 MCI D Series and model year 2014-2017 MCI J4500 model coaches, and that replacement parts are available for purc…
    • SI 3110 Jan 26, 2018 · Service Bulletin/Repair Instructions
      This Service Bulletin informs affected customers that they may experience water intrusion into the interior cavity of the front junction box compartment on model year 2012-2017 MCI J4500 model coaches, and that an additional seal on the interior face of the…
    • MCI Field Notes Dec 18, 2017 · Service Bulletin/Repair Instructions
      This Service Advisory informs affected customers that MCI and Detroit Diesel have been taking steps to correct fault codes reported by the Detroit DD13 Engine Motor Control Module (MCM) and Aftertreatment Control Module (ACM) resulting in Malfunction Indica…
    • SB 456B Nov 13, 2017 · Service Bulletin/Repair Instructions
      This Service Bulletin informs affected customers that model year 2012-2018 MCI J4500 model coaches may experience fading, discoloration or delamination of the tail light assembly and that MCI will provide replacement parts at no cost to the customer.
    • SB 427 Dec 31, 2015 · Service Bulletin/Repair Instructions
      This Service Bulletin informs customers that MCI was notified by ZF Friedrichshafen AG that the lower die-cast aluminum seal carrier of the front and trailing (tag) axle king pin mount has exhibited signs of premature wear on model year 2013-2014 MCI D mode…
    • SB 3088 Oct 15, 2015 · Service Bulletin/Repair Instructions
      This Service Bulletin informs customers that MCI has created a procedure outlining the required steps to clean the fixed radiator on model year 2010-2016 MCI J4500 model coaches.
    • SB 427 (DEC) Aug 25, 2015 · Service Bulletin/Repair Instructions
      This Service Bulletin informs customers that MCI was notified by ZF Friedrichshafen AG that the lower die-cast aluminum seal carrier of the front and trailing (tag) axle king pin mount has exhibited signs of premature wear on model year 2013-2014 MCI D mode…
    • SB 3077 Dec 21, 2012 · Service Bulletin/Repair Instructions
      This Service Bulletin informs affected customers that MCI was notified by Shaw Development that the diesel exhaust fluid (DEF) tank cap requires routine cleaning to prevent the potential for crystallization build up at the vent, which may result in potentia…
    • P7-135 Mar 24, 2017 · Service Bulletin/Repair Instructions
      This Procedure is to be performed in conjunction with Service Bulletin 445, and provides a procedure to insert plugs in the transmission harness connector open cavities to help prevent water migration into the transmission connector and harness on MY 2013 -…
    • SB 445 Mar 24, 2017 · Service Bulletin/Repair Instructions
      This Service Bulletin informs affected customers that customers may experience water migration into the transmission connector and harness on MY 2013 - 2017 MCI J4500 coaches, and that the transmission interface harness wire loom may wear due to stress or m…
    • SB 3102 Mar 22, 2017 · Service Bulletin/Repair Instructions
      This Service Bulletin informs affected customers that operators of coaches equipped with a DD13 engine may experience difficulty removing the oil filter due to the position of the Amerex fire suppression system nozzle on MY 2016-2017 MCI J4500 model coaches…
    • SB 444 Mar 2, 2017 · Service Bulletin/Repair Instructions
      This Service Bulletin informs affected customers that Hamsar has notified MCI that the high mount brake light on MY 2014 - 2016 MCI J4500 coaches may fail due to water intrusion, and that MCI will remedy the affected coaches at no cost to customers.
    • SB 3101 Mar 2, 2017 · Service Bulletin/Repair Instructions
      This Service Bulletin informs affected customers that ZF Friedrichshafen AG has released a Service Information bulletin regarding checking axle hubs and wheel heads if an ABS tell-tale lamp is activated during coach operation on MCI J model coaches, and tha…
    • SB 3099 Mar 1, 2017 · Service Bulletin/Repair Instructions
      This Service Bulletin informs affected customers of the maintenance procedures for the Torca Accuseal clamp utilized on the connection between the after-treatment system (selective catalyst reduction device) and tailpipe; that the clamp is a one time usage…
    • SB 3105 Jun 23, 2017 · Service Bulletin/Repair Instructions
      This Service Bulletin informs affected customers to routinely inspect the wheelchair power circuit breaker and cable connections for corrosion every 6,000 miles/9,000 km on model year 2009-2017 MCI J4500 model coaches equipped with a Braun wheelchair lift.
    • SB 446B Jun 19, 2017 · Service Bulletin/Repair Instructions
      This Service Bulletin supercedes Service Bulletin 446 in its entirety and informs affected customers that model year 2011-2017 MCI J4500 model coaches may exhibit signs of premature wear or cracks in the A/C compressor support tube, which may cause the driv…
    • SB 446 Jun 14, 2017 · Service Bulletin/Repair Instructions
      This Service Bulletin informs affected customers that model year 2011-2017 MCI J4500 model coaches may exhibit signs of premature wear or cracks in the A/C compressor support tube, which may cause the drive belt for the A/C compressor to fail or slip off th…
    • SB 440B Jun 10, 2017 · Service Bulletin/Repair Instructions
      This revised Service Bulletin was issued to reflect specific unit numbers in place of a VIN range list, and informs affected customers that Cummins has released Campaign C1846 that addresses calibration issues on ISX12 2013 engines in certain motor coach o…
    • SB 453 Jun 5, 2017 · Service Bulletin/Repair Instructions
      This Service Bulletin informs affected customers that the remote junction box installed on model year 2013-2016 MCI J4500 model coaches is subject to corrosion and that MCI will remedy the affected coaches at no cost to the customers.
    • SB 449 Apr 13, 2017 · Service Bulletin/Repair Instructions
      This Service Bulletin informs affected customers that MCI has become aware that damage may occur to the RH dash assembly defroster (diffuser) vents as a result of passenger contact entering and exiting the coach cabin on MY 2015 - 2017 MCI J4500 coaches, an…
    • SB 448 Feb 23, 2017 · Service Bulletin/Repair Instructions
      This Service Bulletin informs affected customers that MCI has become aware that rattling of the parcel rack compartment doors may occur on model year 2014-2017 MCI D Series and 2014-2017 MCI J4500 model coaches, and that MCI will remedy the affected coaches…
    • SB 442B Dec 13, 2016 · Service Bulletin/Repair Instructions
      THIS SERVICE BULLETIN INFORMS AFFECTED CUSTOMERS THAT THE POTENTIAL MAY EXIST IN WHICH THE ENTRANCE DOOR EXHAUST LINE ROUTED THROUGH THE SPARE TIRE COMPARTMENT COULD BECOME PLUGGED WITH SNOW AND/OR ICE, AND IN THIS CONDITION THE PLUGGED EXHAUST LINE COULD P…
    • SB 440 Dec 13, 2016 · Service Bulletin/Repair Instructions
      THIS SERVICE BULLETIN INFORMS AFFECTED CUSTOMERS THAT MCI WAS NOTIFIED BY CUMMINS INC. THAT CUMMINS HAS RELEASED CAMPAIGN C1846 THAT ADDRESSES CALIBRATION ISSUES ON ISX12 2013 ENGINES IN CERTAIN MOTOR COACH OPERATIONS ON MODEL YEAR 2014-2016 MCI D MODEL COA…
    • SB-443 Jan 25, 2017 · Service Bulletin/Repair Instructions
      THIS SERVICE BULLETIN INFORMS AFFECTED CUSTOMERS THAT MCI WAS NOTIFIED BY AMEREX CORPORATION THAT THE GAS DETECTION PORTION OF THE AMEREX SAFETYNET SYSTEM IN CERTAIN CASES MAY BE DISABLED, AND THE OPERATOR DISPLAY MAY NOT INDICATE THAT THE GAS DETECTION SYS…
    • SB 3097B Nov 22, 2016 · Service Bulletin/Repair Instructions
      THIS SERVICE BULLETIN INFORMS AFFECTED CUSTOMERS THAT MCI HAS MADE AN IMPROVEMENT TO THE PARCEL RACK COMPARTMENT DOOR INSTALLATION WHICH WILL MINIMIZE THE PARCEL RACK COMPARTMENT DOOR RATTLING ON MODEL YEAR 2014-2017 MCI D MODEL COACHES AND 2014-2017 MCI J4…
    • SB 442 Nov 22, 2016 · Service Bulletin/Repair Instructions
      THIS SERVICE BULLETIN INFORMS AFFECTED CUSTOMERS THAT THE POTENTIAL MAY EXIST IN WHICH THE ENTRANCE DOOR EXHAUST LINE ROUTED THROUGH THE SPARE TIRE COMPARTMENT COULD BECOME PLUGGED WITH SNOW AND/OR ICE AND IN THIS CONDITION, THE PLUGGED EXHAUST LINE COULD P…
    • SB 436 Nov 10, 2016 · Service Bulletin/Repair Instructions
      THIS SERVICE BULLETIN INFORMS AFFECTED CUSTOMERS THAT IF THE COACH OPERATOR FAILS TO FOLLOW THE CORRECT SEQUENCE IN THE MCI WHEELCHAIR LIFT PROCEDURE IN THE MCI OPERATOR'S MANUAL, THE POTENTIAL MAY EXIST IN WHICH THE PARK BRAKE MAY FAIL TO ENGAGE, IN WHOLE …
    • SB 438 Oct 26, 2016 · Service Bulletin/Repair Instructions
      THIS SERVICE BULLETIN INFORMS AFFECTED CUSTOMERS THAT DUE TO INCORRECT PROGRAMMING OF THE MULTIPLEX CONTROLLER, ON MODEL YEAR 2016 AND 2017 MCI J4500 MODEL COACHES EQUIPPED WITH PARKER MULTIPLEXING SYSTEM, COACHES MAY EXPERIENCE THE WARNING TELL-TALE LIGHTS…
    • SB 437 Oct 4, 2017 · Service Bulletin/Repair Instructions
      THIS SERVICE BULLETIN INFORMS AFFECTED CUSTOMERS THAT DUE TO HIGH DPF HYDROCARBON ABSORPTION DURING HIGH IDLE OPERATION, CUSTOMERS MAY EXPERIENCE THE MIL, CHECK ENGINE AND/OR THE STOP ENGINE DIAGNOSTIC TROUBLE CODES OR TELL-TALE ACTIVATIONS ON MODEL YEAR 20…
    • SB3094B Mar 30, 2016 · Service Bulletin/Repair Instructions
      FRONT AXLE TOW PLATE: NOTIFICATION TO CUSTOMERS OPERATING A J4500 COACH WITH ZF AXLES THAT A TOW PLATE IS AVAILABLE FOR PUCHASE THROUGH MCI SERVICE PARTS, INC. THE TOW PLATE, WHEN UTILIZED WITH A 6.250 INCH FORK, ENABLES TOWING FROM THE FRAME AS WELL AS T…
    • SB3095 Mar 15, 2016 · Service Bulletin/Repair Instructions
      DETROIT VIRTUAL TECHNICIAN: REMINDER TO CUSTOMERS ABOUT THE IMPORTANCE OF ADDRESSING THE DIAGNOSTIC INFORMATION SENT BY DETROIT DIESEL'S VITRUAL TECHNICIAN WHEN THE COACH CHECK ENGINE LIGHT ILLUMINATES. IF THE PROBLEM IS A SEVERE "SERVICE NOW" EVENT AND N…
    • SB432 Mar 2, 2016 · Service Bulletin/Repair Instructions
      CUMMINS ISX ENGINE ECM CALIBRATION UPDATE: NOTIFICATION TO CUSTOMERS AT THE REQUEST OF CUMMINS INC. THAT IT HAS RELEASED CAMPAIGN 1742 THAT ADDRESSES AN ISSUE IN WHICH CERTAIN ON-BOARD DIAGNOSTICS (OBD) FAULT CODES ILLUMINATE THE INCORRECT TELL-TALE ON COA…
    • SB435 Aug 19, 2016 · Service Bulletin/Repair Instructions
      THIS SERVICE BULLETIN INFORMS AFFECTED CUSTOMERS THAT THE LOW ENGINE COOLANT SENSOR HARNESS MAY HAVE BEEN INSTALLED INCORRECTLY ON MODEL YEAR 2016 AND 2017 MCI J4500 MODEL COACHES EQUIPPED WITH A DD13 ENGINE, AND PROVIDES THE PROCEDURES REQUIRED TO INSPECT …
    Source: NHTSA manufacturer communications files.
    About service bulletins