Coupe, gasoline, built in Germany. Owner complaints on file from Feb 23, 2019 to Jul 24, 2024.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 24V-445 | Jun 14, 2024 | Transmission wiring harness connection might not have been correctly wired during a prior recall repair, and during production. which can expose… | Electrical system | 22,422 | Part replacement |
| 22V-733 | Sep 30, 2022 | 12-Volt battery in the trunk may not be properly secured, which, in the event of a crash, can cause electrical connection failure, disabling… | Electrical system | 19,968 | Repair or modification |
| 22V-533 | Jul 22, 2022 | Transmission wiring harness may be misrouted, which can expose the electrical connector to corrosion, and result in an electrical short-circuit | Electrical system | 16,977 | Repair or modification |
| 22V-365 | May 20, 2022 | Error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system | Communication | 242,722 | Software update |
| 22V-232 | Apr 8, 2022 | Rearview camera may not display the rearview image due to a software error | Back-over prevention | 126,443 | Software update |
| 21V-058 | Feb 5, 2021 | Software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the… | Communication | 1,292,258 | Software update |
| 19V-788 | Nov 1, 2019 | Although correctly fastened, the front seat belts may be inaccurately detected as being unfastened, which may cause the electric… | Seat belts | 29,720 | Part replacement |
| 19V-540 | Jul 19, 2019 | Software error in the radar sensor control unit may impair the functionality of the Active Brake Assist | Driver assistance | 1,957 | Software update |
| 18V-911 | Dec 19, 2018 | Horizontal adjustment screw may not be effectively sealed, allowing the headlights to be improperly adjusted | Lighting | 104 | Repair or modification |
| 18V-761 | Oct 29, 2018 | Central Powertrain Controller (CPC) control unit could reset while driving, possibly causing an engine stall | Electrical system | 119 | Software update |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
6 complaints on file, page 1 of 1.
The contact owns a 2019 Mercedes-Benz CLS53. The contact stated that the passenger’s side rear rim was cracked. The passenger’s side front rim was also cracked. The contact stated that the tire pressure was low. There were no warning lights illuminated. The vehicle was taken to a wheel repair shop, and the rims were replaced. The contact called the local dealer and was informed that there were no associated recalls for the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred to the NHTSA Hotline. The failure mileage was approximately 66,000.
NHTSA complaint 11604218The contact owns a 2019 Mercedes-Benz AMG CLS53. The contact stated while driving 60 MPH on a bumpy road surface, the vehicle started shuddering. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that an unknown wheel had cracked and needed to be replaced. The vehicle was repaired; however, the failure recurred several times while driving. The contact stated that the vehicle was taken to the dealer on several occasions, and the four wheels and tires had been replaced; however, the failure persisted. The vehicle was taken to the dealer, where it was diagnosed that the front passenger's side wheel needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 20,000.
NHTSA complaint 11546407The contact owns a 2019 Mercedes-Benz CLS53 AMG. The contact stated that while driving approximately 25 MPH, there was an abnormal clicking sound detected. The check engine warning light illuminated. The vehicle was towed to the local dealer who informed the contact that there were metal fragments inside the engine. The vehicle was diagnosed, and it was determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 80,000.
NHTSA complaint 11528126Okay so I purchased my car at west covina dealer and found out they sold me a cracked rim when my tire pressure got low. I took it to the tire shop to find the nails on my tire but they found there were crack on my rim. I never had any accidents after I puchased it and I almost got killed because the rim is broken. I have photos and I fixed it at the body shop. Also after i fixed my rim, next day my wheel was about to fall off becasue the wheel lock was loose.
NHTSA complaint 11503903i have never cracked a wheel before but 2 cracked wheels in 6 months.There was no single bump that said aha im cracked. the tire light just comes on. the first one killed the tire but the second one the tire was fine.first incident 10/2020 and second was 4/8/21
NHTSA complaint 11423315I PURCHASED A NEW MERCEDES CLS53 2019. THERE APPEARS TO BE AN ON-GOING ISSUE WITH THE STARTER BATTERY. WITHIN 60 DAYS OF THE PURCHASE, THE ORIGINAL STARTER BATTERY REQUIRED A REPLACEMENT BATTERY. IN ADDITION, THE CAR DASHBOARD AND THE MERCEDES ME APPLICATION CONTINUE TO REFLECT THIS ISSUE.
NHTSA complaint 11182100Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.