By year
Owner complaints about Mercedes-Benz vehicles peaked at 2,080 in 2017
Owner complaints filed with NHTSA, 1995 to 2026. 2026 runs through October.
Source: NHTSA ODI complaints and recalls files. Complaints are not verified by NHTSA.
The complete NHTSA record for Mercedes-Benz vehicles: owner complaints, recall campaigns, defect investigations and manufacturer communications, for every model and model year on file.
Most Mercedes-Benz recalls are filed by Mercedes-Benz, part of Mercedes-Benz Group.
Owner complaints filed with NHTSA, 1995 to 2026. 2026 runs through October.
Share of all owner complaints on file, by component.
Every Mercedes-Benz model with complaints or recalls on file, by complaints. Counts are not rates: NHTSA publishes no sales volumes.
| Model | Model years | Complaints | Severity index | Recalls | Investigations |
|---|---|---|---|---|---|
| C300 | 2008 to 2020 | 3,468 | 5.0 | 68 | 22 |
| E350 | 2003 to 2017 | 2,169 | 7.0 | 58 | 19 |
| E320 | 1994 to 2009 | 1,164 | 9.3 | 21 | 11 |
| ML350 | 2001 to 2015 | 952 | 15.5 | 33 | 4 |
| GLK350 | 2005 to 2015 | 904 | 5.0 | 28 | 6 |
| ML320 | 1998 to 2011 | 742 | 14.6 | 9 | 14 |
| C250 | 2012 to 2016 | 726 | 6.5 | 21 | 5 |
| C230 | 1997 to 2007 | 657 | 10.8 | 22 | 3 |
| C 300 | 2017 to 2027 | 495 | 7.9 | 90 | 2 |
| E500 | 2003 to 2009 | 460 | 4.1 | 13 | 6 |
| Sprinter 2500 | 2007 to 2026 | 438 | 7.5 | 168 | 13 |
| GLC 300 | 2018 to 2027 | 420 | 8.3 | 77 | 2 |
| GL450 | 2005 to 2017 | 417 | 16.3 | 32 | 4 |
| C350 | 2005 to 2017 | 358 | 4.2 | 50 | 15 |
| CLA250 | 2012 to 2019 | 349 | 8.3 | 31 | 10 |
| AMG E55 | 2003 to 2006 | 347 | 0.3 | 13 | 10 |
| Sprinter 3500 | 2007 to 2026 | 346 | 5.8 | 172 | 13 |
| GLA 250 | 2014 to 2026 | 299 | 6.4 | 62 | 4 |
| E Class | 1992 to 2008 | 298 | 6.0 | 25 | 14 |
| S Class | 1994 to 2012 | 271 | 6.6 | 28 | 7 |
| E550 | 2004 to 2017 | 241 | 3.3 | 40 | 12 |
| GLE 350 | 2018 to 2026 | 237 | 7.2 | 65 | 0 |
| R350 | 2005 to 2012 | 235 | 8.9 | 18 | 4 |
| GLC300 | 2016 to 2020 | 231 | 6.9 | 24 | 7 |
| SL500 | 1992 to 2009 | 225 | 12.0 | 11 | 3 |
| 320 | 1994 to 2002 | 225 | 12.9 | 1 | 0 |
| Metris | 2014 to 2023 | 212 | 2.4 | 76 | 2 |
| S550 | 2005 to 2017 | 206 | 10.7 | 29 | 5 |
| 300 | 1980 to 2002 | 201 | 18.4 | 11 | 9 |
| S430 | 2000 to 2007 | 194 | 7.7 | 0 | 2 |
| C320 | 2001 to 2007 | 187 | 8.0 | 16 | 1 |
| C Class | 1991 to 2006 | 178 | 11.2 | 8 | 9 |
| E300 | 1995 to 2017 | 175 | 6.9 | 17 | 5 |
| C280 | 1994 to 2007 | 174 | 12.6 | 8 | 2 |
| S500 | 1993 to 2007 | 173 | 8.1 | 0 | 3 |
| SLK230 | 1998 to 2005 | 160 | 5.6 | 0 | 6 |
| ML430 | 1990 to 2001 | 136 | 8.8 | 0 | 9 |
| C220 | 1994 to 2015 | 118 | 14.4 | 1 | 1 |
| GLE350 | 2016 to 2017 | 115 | 12.2 | 16 | 0 |
| CLK320 | 1999 to 2009 | 115 | 20.9 | 10 | 4 |
| GLB 250 | 2020 to 2026 | 111 | 7.2 | 37 | 0 |
| ML500 | 2002 to 2015 | 108 | 21.3 | 6 | 4 |
| CLS550 | 2003 to 2017 | 107 | 4.7 | 32 | 8 |
| CLK350 | 2005 to 2010 | 103 | 4.9 | 14 | 1 |
| CLA 250 | 2018 to 2026 | 99 | 13.1 | 31 | 1 |
| 500 | 1984 to 2003 | 98 | 13.3 | 6 | 9 |
| 280 | 1984 to 2000 | 95 | 20.0 | 0 | 5 |
| C240 | 2001 to 2007 | 88 | 12.5 | 15 | 0 |
| GL350 | 2009 to 2017 | 87 | 6.9 | 24 | 2 |
| 190 | 1984 to 1999 | 81 | 37.0 | 9 | 16 |
| 240 | 1980 to 2003 | 81 | 19.8 | 0 | 5 |
| 420 | 1984 to 1999 | 78 | 16.7 | 1 | 5 |
| Mercedes Benz | 1980 to 2003 | 78 | 11.5 | 1 | 13 |
| A 220 | 2018 to 2022 | 77 | 6.5 | 30 | 0 |
| S600 | 1993 to 2017 | 74 | 9.5 | 16 | 6 |
| SLK | 1998 to 2012 | 74 | 5.4 | 16 | 9 |
| GLE 450 | 2020 to 2024 | 72 | 6.9 | 68 | 0 |
| EQB 300 4MATIC | 2022 to 2025 | 72 | 2.8 | 11 | 0 |
| E430 | 1998 to 2002 | 71 | 14.1 | 0 | 5 |
| GLS450 | 2016 to 2021 | 70 | 20.0 | 25 | 0 |