Make

Mercedes-Benz

The complete NHTSA record for Mercedes-Benz vehicles: owner complaints, recall campaigns, defect investigations and manufacturer communications, for every model and model year on file.

Most Mercedes-Benz recalls are filed by Mercedes-Benz, part of Mercedes-Benz Group.

Owner complaints in the last five years6,48624,839 on file in all, across 400 models
Recall campaigns643177 in five years
Severity index8.8Crash, fire, injury or death per 100 complaints
Investigations437,538 service bulletins
By year

Owner complaints about Mercedes-Benz vehicles peaked at 2,080 in 2017

Owner complaints filed with NHTSA, 1995 to 2026. 2026 runs through October.

01,0002,0003,000199519982001200420072010201320162,080201920222026
Source: NHTSA ODI complaints and recalls files. Complaints are not verified by NHTSA.
Components

Airbags draws the most owner complaints about Mercedes-Benz vehicles, 13% of them

Share of all owner complaints on file, by component.

Airbags
4,546
Electrical system
4,523
Fuel system
3,725
Engine and cooling
3,478
Brakes
2,086
Powertrain
1,741
Steering
1,671
Suspension
1,561
Structure
1,284
Lighting
1,074
Source: NHTSA ODI.
Models

The C300 has the most complaints of any Mercedes-Benz model

Every Mercedes-Benz model with complaints or recalls on file, by complaints. Counts are not rates: NHTSA publishes no sales volumes.

Mercedes-Benz models
ModelModel yearsComplaintsSeverity indexRecallsInvestigations
C3002008 to 20203,4685.06822
E3502003 to 20172,1697.05819
E3201994 to 20091,1649.32111
ML3502001 to 201595215.5334
GLK3502005 to 20159045.0286
ML3201998 to 201174214.6914
C2502012 to 20167266.5215
C2301997 to 200765710.8223
C 3002017 to 20274957.9902
E5002003 to 20094604.1136
Sprinter 25002007 to 20264387.516813
GLC 3002018 to 20274208.3772
GL4502005 to 201741716.3324
C3502005 to 20173584.25015
CLA2502012 to 20193498.33110
AMG E552003 to 20063470.31310
Sprinter 35002007 to 20263465.817213
GLA 2502014 to 20262996.4624
E Class1992 to 20082986.02514
S Class1994 to 20122716.6287
E5502004 to 20172413.34012
GLE 3502018 to 20262377.2650
R3502005 to 20122358.9184
GLC3002016 to 20202316.9247
SL5001992 to 200922512.0113
3201994 to 200222512.910
Metris2014 to 20232122.4762
S5502005 to 201720610.7295
3001980 to 200220118.4119
S4302000 to 20071947.702
C3202001 to 20071878.0161
C Class1991 to 200617811.289
E3001995 to 20171756.9175
C2801994 to 200717412.682
S5001993 to 20071738.103
SLK2301998 to 20051605.606
ML4301990 to 20011368.809
C2201994 to 201511814.411
GLE3502016 to 201711512.2160
CLK3201999 to 200911520.9104
GLB 2502020 to 20261117.2370
ML5002002 to 201510821.364
CLS5502003 to 20171074.7328
CLK3502005 to 20101034.9141
CLA 2502018 to 20269913.1311
5001984 to 20039813.369
2801984 to 20009520.005
C2402001 to 20078812.5150
GL3502009 to 2017876.9242
1901984 to 19998137.0916
2401980 to 20038119.805
4201984 to 19997816.715
Mercedes Benz1980 to 20037811.5113
A 2202018 to 2022776.5300
S6001993 to 2017749.5166
SLK1998 to 2012745.4169
GLE 4502020 to 2024726.9680
EQB 300 4MATIC2022 to 2025722.8110
E4301998 to 20027114.105
GLS4502016 to 20217020.0250
Show all 400 models
Source: NHTSA ODI. Recall counts add campaigns across model years, so a campaign covering three years counts three times.
Latest recalls

Recent campaigns listing a Mercedes-Benz product

  • 26V-481 Jul 24, 2026
    Micro-switch in the driver's door lock may corrode and fail to detect an open door, preventing the electronic parking brake or "Auto-Park" feature…
    Latches and locks · 311k vehicles
  • 26V-353 May 29, 2026
    Bolts for the rear seat belts may not be tightened properly
    Seat belts · 203 vehicles
  • 26V-281 May 1, 2026
    Infotainment control unit may reset while the vehicle is in motion and cause the instrument panel display to go blank
    Electrical system · 144k vehicles
  • 26V-278 May 1, 2026
    Front passenger seat belt retractor may have been manufactured with a defect that prevents the deactivation of the child seat safety function…
    Seat belts · 15 vehicles
  • 26V-216 Apr 3, 2026
    Drive shaft universal joint may break, resulting in a sudden loss of drive power
    Powertrain · 24k vehicles
  • 26V-199 Mar 27, 2026
    Passenger air bag fabric may have been manufactured incorrectly, which can cause the air bag not to deploy as intended
    Airbags · 932 vehicles
  • 26V-198 Mar 27, 2026
    Incorrect wheel bolts may have been installed during vehicle manufacturing
    Wheels · 3,734 vehicles
  • 26V-172 Mar 20, 2026
    Center rear seat belts may have been installed without the child seat protection function and fail to lock a child restraint properly
    Seat belts · 20 vehicles
  • 26V-134 Mar 6, 2026
    Bowden cable may have been incorrectly installed, which can prevent the door from opening from inside the vehicle
    Latches and locks · 10 vehicles
  • 26V-099 Feb 20, 2026
    Vehicles fail to make sufficient pedestrian warning sounds when in reverse
    Back-over prevention · 117 vehicles
Source: NHTSA ODI recalls file.