Sedan, gasoline, built in Germany. Owner complaints on file from Apr 22, 2021 to Feb 26, 2026.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 21V-058 | Feb 5, 2021 | Software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the… | Communication | 1,292,258 | Software update |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
6 complaints on file, page 1 of 1.
The contact owns a 2018 Mercedes-Benz E43 AMG. The contact stated that while driving at an undisclosed speed, the front passenger’s side headlights intermittently inoperative. No warning lights were illuminated. The vehicle was taken to a dealer to be diagnosed; however, the diagnostic result was not available. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 61,000.
NHTSA complaint 11720741The emergency applied braking system was applied while driving the 2018 Mercedes-Benz E43 AMG on a city street, with no other car or obstacle in the way of the car. Fortunately, there was no other vehicle behind us when this happened. I had the vehicle inspected by a certified mechanic who found no fault codes in the OBD system. He did update the system software of the car at that time.
NHTSA complaint 11625193On August 12, 2023, my husband pulled into the E43 into the garage with my two kids. When my son got out of the car, he noticed smoke coming out of the front of the car and notified my husband. He popped the hood and tried to put it out with the fire extinguisher but the smoke got overwhelming and he called 911. Fire department came and put out the fire. After the incident we did a search to see if there was a recall we missed but we only found an article published by Mercedes in December 2021 acknowledging their cars may catch on fire but no recall was done.
NHTSA complaint 11548118For several years, the vehicle has had issues when shifting from drive to reverse or reverse to drive. I took to the dealer for repair and they claimed it was fixed. Because it is an intermittent issue, it was difficult to pinpoint when and if the issue would happen again. The vehicle is available for inspection and has been taken back to the dealer. On several occasions, since the car would not shift from drive to reverse or reverse to drive, I would have to turn off the vehicle and restart to reset. In some instances, I did not notice the car had not shifted and only after I accelerated and headed in the opposite direction. Car is at the dealer and requires a shifter module due to a steering column module error. Mercedes Benz of USA has been difficult to manage and the dealer has apparently made attempts to fix the car. That being said, I doubt that this is an isolated incident, as the E class was previously recalled for the same issue, but not this vehicle year. Power train: Automatic transmission: Control module (tcm, pcm) Recall date 2017-02-07 Recall no. 17V078000 Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 E300 and E300 4Matic vehicles. The affected vehicles may have a damaged steering column-mounted shift lever module. If the internal circuit board is damaged, moving the shift lever will not select a transmission gear. Recall consequence If the vehicle does not move forward or backward as selected by the driver with the shift lever, there is an increased risk of a crash. Recall action MBUSA will notify owners, and dealers will replace the steering column-mounted shift lever module, free of charge. The recall began April 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA complaint 11466398I bought this 2018 e43 amg at 24k miles ,still under warranty ,and when I first told by dealer that there's a crack on my wheel I have to replace it ,I thought it was my driving even though I can't think of getting in a pothole whatsoever,so I shop around and found a random shop ,they showed me a picture of the exact same car of same year with the same problem on the same size 20in wheel ,crack on the oem wheels , I was thinking this is strange ,but I choose to trust the mb quality. Later on there's a noise coming from back seat ,I went to dealer and try to find out ,they did a good job found out they need to replace the whole rare end,and also found 2 wheels bent including the new wheel I just replaced,and another crack on one of the rare wheel which I think caused by the rare end issue ,and they did ,but the very second day I got my car back ,the noise is still there and getting worse ,Itried to contact the advisor to find out what's going on ,but he hangout on me and never call back ,I don't want to take any risk for them to say it's my driving that Hurst the rare end again which I drove really carefully,so I had to go back to dealer on the same day and have it quick checked ,the same advisor talked to me saying we replaced with the item that we ordered from mb directly and makes me feel like they are trying to blame me ,and using we don't have loaner car , it's gonna take a long time ,we are busy kind of excuses to make me go away but I insisted to have it checked,after 1 or 2 hours ,they told me they gonna order another rare end for me without telling me what's wrong ,but still let me drive it home . They noise and shaking is becoming worse only after 200 miles I was driving,so something wrong with the rare end of 2018 e43 amg and wheels too. With 1 whole rare end ,2 new wheels , still, problem not solved at all.
NHTSA complaint 11436103WHEN DRIVING ON AN OPEN 2 LANE COUNTY ROAD AT APPROXIMATELY 35-40 MPH THE AUTOMATIC EMERGENCY BRAKING ENGAGED AND FULLY STOPPED THE CAR FOR NO REASON. THERE WAS NOTHING IN THE ROAD, I DID NOT HAVE CRUISE CONTROL ON. THE VEHICLE JUST STOPPED AND BEEPED. THERE WERE NO OTHER CARS AROUND, SO THANKFULLY I WAS NOT REAR ENDED, BUT THERE WERE NO IMPEDIMENTS IN THE ROAD TO CAUSE A BRAKING EVENT.
NHTSA complaint 11413451Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.