Sedan, gasoline, AWD/All-Wheel Drive, built in Germany. Owner complaints on file from Jul 31, 2023 to Jun 26, 2025.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 24V-445 | Jun 14, 2024 | Transmission wiring harness connection might not have been correctly wired during a prior recall repair, and during production. which can expose… | Electrical system | 22,422 | Part replacement |
| 22V-733 | Sep 30, 2022 | 12-Volt battery in the trunk may not be properly secured, which, in the event of a crash, can cause electrical connection failure, disabling… | Electrical system | 19,968 | Repair or modification |
| 22V-533 | Jul 22, 2022 | Transmission wiring harness may be misrouted, which can expose the electrical connector to corrosion, and result in an electrical short-circuit | Electrical system | 16,977 | Repair or modification |
| 22V-365 | May 20, 2022 | Error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system | Communication | 242,722 | Software update |
| 22V-232 | Apr 8, 2022 | Rearview camera may not display the rearview image due to a software error | Back-over prevention | 126,443 | Software update |
| 21V-058 | Feb 5, 2021 | Software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the… | Communication | 1,292,258 | Software update |
| 20V-673 | Oct 30, 2020 | Front passenger seat may be missing the mechanical seat adjustment range limit stop, allowing the seat to move outside of the acceptable range in… | Seats | 1,337 | Repair or modification |
| 19V-868 | Dec 6, 2019 | Incorrect driver air bag and software version may have been installed | Airbags | 99 | Software update |
| 19V-788 | Nov 1, 2019 | Although correctly fastened, the front seat belts may be inaccurately detected as being unfastened, which may cause the electric… | Seat belts | 29,720 | Part replacement |
| 19V-540 | Jul 19, 2019 | Software error in the radar sensor control unit may impair the functionality of the Active Brake Assist | Driver assistance | 1,957 | Software update |
| 18V-839 | Nov 27, 2018 | Correctly fastened seatbelt may be inaccurately detected as being unfastened, preventing the seat belt pre-tensioners from activating in the event… | Seat belts | 4,969 | Part replacement |
| 18V-761 | Oct 29, 2018 | Central Powertrain Controller (CPC) control unit could reset while driving, possibly causing an engine stall | Electrical system | 119 | Software update |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
6 complaints on file, page 1 of 1.
The contact owns a 2019 Mercedes-Benz AMG E53. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. In addition, the screen occasionally turned off, compromising the back over prevention system. No warning lights were illuminated. The vehicle was taken to an independent mechanic; however, no cause for the failure was found. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 22V232000 (BACK OVER PREVENTION); however, the VIN was not included. The failure mileage was approximately 24,000.
NHTSA complaint 11669516The contact owns a 2019 Mercedes-Benz AMG E53. The contact received notification of NHTSA Campaign Number: 24V445000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint 11609752Transmission wireharness
NHTSA complaint 11609719transmission harness is broken its safety issue. I went to Mercedes dealership multiple times and they do not repair it. I don't feel safe with this car and I do not use it so I always walk or take a bike or uber work so I lost money and time.
NHTSA complaint 11608100The contact owns a 2019 Mercedes-Benz AMG E53. The contact stated while driving at an undisclosed speed, the TPMS warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the front passenger's side and the front driver's side rims were fractured. The dealer replaced the rims. The contact stated that the TPMS warning light was illuminated while driving on another occasion. The vehicle was taken to a tire dealer, where it was diagnosed that the rear passenger's side rim was fractured. The tire dealer welded the rim. The contact stated that the failure recurred while driving. The vehicle was taken to a tire mechanic, where the rear passenger's side tire and rim were replaced. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 29,180.
NHTSA complaint 11578920The car was purchased as CPO warrantied and within 2 months of purchase, showed low tire pressure on front passenger tire. Brought the car to a tire shop for what I thought was a nail, turned out was a cracked rim. Read online forums to find out this is a common issue. Mercedes underwent a class action lawsuit for sub-par quality wheels. Mercedes benz does not cover rim under warranty and replacement cost is very high. It is a hazard for safety considering the rim may disintegrate while highway driving.
NHTSA complaint 11535459Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.