SUV, gasoline, built in Germany. Owner complaints on file from Sep 9, 2022 to Sep 9, 2022.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 26V-481 | Jul 24, 2026 | Micro-switch in the driver's door lock may corrode and fail to detect an open door, preventing the electronic parking brake or "Auto-Park" feature… | Latches and locks | 310,667 | Part replacement |
| 22V-365 | May 20, 2022 | Error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system | Communication | 242,722 | Software update |
| 22V-232 | Apr 8, 2022 | Rearview camera may not display the rearview image due to a software error | Back-over prevention | 126,443 | Software update |
| 21V-354 | May 14, 2021 | MBUX multimedia system software may cause the display to remain black, or reboot after startup | Back-over prevention | 343,191 | Software update |
| 21V-058 | Feb 5, 2021 | Software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the… | Communication | 1,292,258 | Software update |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
I consider this issue a SERIOUS SAFETY ISSUE that could be LIFE-THREATENING and all Mercedes-Benz service departments should be alerted to the problem. Mercedes-Benz should issue a revised, more user-friendly label so independent tire shops will not misread the label and over-inflate customers' tires. The tire inflation specifications provided for this vehicle, located both on the B-pillar and gas filler flap, are configured poorly and lead techs, both at Mercedes service departments and independent tire shops, to grossly over-inflate the tires. Please see the attached photo of the gas filler flap sticker on our AMG GLA 45. Our car has 20" tires and the techs incorrectly read the tire inflation pressures as 42 psi front / 46 psi rear. These are the correct pressures for a fully loaded vehicle, a situation that we seldom see. This represents over-inflation of 8 psi (22%) front and 13 psi (39%) rear, creating the potential for blowouts, compromised handling, and loss of control. Technicians read the label as 19" tires receiving the day-to-day tire pressures and 20" tires receiving fully loaded pressures creating a life-threatening safety issue. I have tried to address this problem with W.I. Simonson in Santa Monica, trying to contact our service rep, their tire "guru", and the GM. I've left two voicemails for each of them and have received no response whatsoever. I tried to alert Mercedes-Benz North America (800/367-6372) with the following results: 1) Called 15 August 2022, explained the problem and receiving case #2-31456230028, was told that a rep would contact me within 48 hours. 2) Called 23 August 2022, was told that a rep had tried my wife's number once. She has no record of a call. 3) Called 11 September 2022, provided the case number and after 40 minutes the call was dropped. 4) Called back immediately on 11 September 2022, provided the case number and after 27 minutes the call was dropped. I am available anytime if you have questions.
NHTSA complaint 11483717Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.